Sam's Chicken in Harrow

Is soo insane i order 5 time anf is ridiculous all the time i have to ask no sesaning the amounts of the sesaning on the chips is ridiculously and thry keep forgetting i ask no seasoning or they but it back in deep free as its is or i have TO WASH THR CHIPS DONE WITH WATER AFTER DEEP FREE THEM AGAIN YOU GUYS LITERALLY TRY TO KILL SOME ONE? YOU HAVE TO BUT SOME SEASONING ON THE FU.... KING CHIPS NOT THE CHIPS IN THE SEASONING!

Staff ignore customer for 10mins to then ignore lines to serve those who cut in line and make noise

very unprofessional behavior from the staff. about to place my order and while i was placing my order she started to joke around with her colleague and then asked me to repeat my order. i wanted fiery wings and they said they dont have it and it was 2 pm in the afternoon. why do you put it in the menu if you dont sell it?? very very unprofessional.

Offers . They are cheating us . We ordered a large pizza. They give me a medium Pizza

The food is really delicious ❤️

There are a lot of problems with this place. First of all, the staff is really rude, they also do not have a manager on the shift in the restaurant, and they treat customers without any respect, this is because what they offer on the front is not true. The offer said "Any 2 for 6£", however inside they said "they have to be different", therefore they do not stick to their word. Another very important thing, they also do not have any information about where you could contact / or complain about the restaurant.

It was never delivered. Driver refused to deliver to the address.

always love their chips & Chicken. Always crispy.

I have visited Sam's chicken on my special day it was just amazing...my family was very satisfied with the delicious treat and I also love the food ...even the staff was very polite and friendly they are serving food with respect and smile as well as the store was very cleans ..good hygiene..it was very great experience 10/10.

my food wasn't delivered why is it showing as delivered?

Nice food and very good customer service.

Messed up the order of the person infront of us twice messed up our order and forgot to put one of the fries into the bag very poor service and attempted to convince me I ordered something I didn’t food was good just poor service

It was yummy experience with Sam’s french fries.. I always have same test and quality with South Harrow store.

SUCH A GREAT FOOD AND SERVICE…. And the second thing is this shop is very clean … I LIKE IT 👍👍👍👍👍

Nice Service and Food Quality also Super and Testy Staff is also Cooperative

It's very delicious food , I love this food test . Staff also cooperative and give good response. Thank u

Excellent food and good verity of choices Very humble staff and great service Highly recommend

The food quality and staff service was very good .

The chicken was fresh and well cooked . Just missed a lil bit salt but other than that enjoyed it very well . Delivery was on time and all was intact

Had a great experience in SAM’s CHICKEN, had a friendly and quick service from the all stat member, easy to order and fast service . Very clean and tidy restaurant. Would recommend and will come back soon

Great services and friendly staff Nice food!!! Enjoy!!

I really enjoyed my time over here. All staff are very good with me and service is also fast.

Taste good , service good on time , atmosphere good - All good 🔥🔥

The chicken was cold as in cold cold wasn’t even warm the burger was warm the strips were cold chips were rock hard such a disappointment as usually love a sams

Good food and good service And the all staff are very kind and friendly Always recommend for this

Chips were small for the £3 and didn’t have much peri peri. I ordered hot chicken but it was mild.

It was nice experience in sams chicken.

Very good and delicious food, staff service was excellent. Definitely recommend.

attentiveness of the staff,knowledge about the menu, and food was amezing 😋.

Sam's chicken are always best but the experience in south harrow sam’s chicken is good and very Friendly atmosphere. Staff was really nice and quick service. Thank you for making my day with amazing treat.

The food is absolutely delicious.highly recommended burger and fries

It's amazing place for chicken lovers. And there is vegetarian options available. highly recommend.

A great spot for chicken lovers! The portions are generous, and the chicken is always cooked to perfection. The spicy options are a must-try if you like a bit of a kick. The atmosphere is casual and welcoming, making it perfect for a quick, satisfying meal.

GOOD FOODAND GOOD SERVICES RECOMMENDED FOR THIS

the BEST place for chicken. the chicken burgers are very nice and the piri piri chips are amazing.😋 The people who work at this store are very friendly yet professional. the shop is always clean and hygiene looks good. HIGHLY recommend.

Do not eat here. The chicken and chips smells horrible. Had to throw it away. The floor is dirty too.

Driver working multiple apps. Made 2/3 drop offs/pick up on his way to me. Went South Harrow, Harrow on the hill and then North Harrow, then finally to me. Never again.

Sam’s chicken has always been my favourite place to grab rice and chicken wings. Price is fair and the quality of south harrow branch is really good. Staffs are really friendly. I would highly recommend this place.

The food was great I had veggie burger it was scrumptious. I had great experience at this restaurant.

The food of this restaurant is very tasy/fresh and the staff are very polite and quick. I recommend all of you come here and enjoy the best food with your family and friends.

Had a lovely dine in experience in south Harrow SAM’s CHICKEN, had a friendly and quick service from the team, everything was so easy to order and had good promotions going on, Very clean and tidy restaurant. Would recommend and will come back soon

Good food and good service And the all staff are very kind and friendly Always recommend for this

Quickest,hottest and testiest food ever. So polite staff. I would like to recommend you must visit harrow Sam’s chicken.

Taste was good but chicken wings r not cooked properly but otherwise whole food was great quality

Dang he was fast I will order next time thanks 🙏

burger and chips were cold and chips had become soggy.

never coming im order again . another Time

THIS PLACE SHOULD BE SHUT DOWN UNTIL STANDARDS ARE MET AT THE SATISFACTORY LEVEL. THREE SET OF BREACH: 1. FOOD SAFETY REGULATIONS 2. HEALTH AND SAFETY REGULATIONS 3. ADVERTISING AND CONSUMER PROTECTION INCIDENT 25th July 2024 On 25th July 2024 at 9.45pm, at the counter staff recommended me spicy drumstick. I took their recommendation and placed an order as a takeaway. At 10pm when my son had a bite he vomited. Chicken had horrible smell and was not prepared properly meat inside was pink. Kindly note It is a serious thing, if chicken is not cooked properly. Raw chicken can be contaminated with Campylobacter, Salmonella, or Clostridium perfringens germs. If you eat undercooked chicken, you can get a foodborne illness, also called food poisoning. At 10.30pm I made a visit to the branch with evidence, complained and requested to see the manager. I was inform by the staff manager was not around. I told the junior staff this is something very serious and need to see someone senior. When they realise I was not joking they called their manager MR PATEL. When I asked MR PATEL where he is, Mr Patel informed me he was in Southall attending another business. When I made a complaint to him, Mr Patel advise me to wait in the branch. UNPROFESSIONAL BEHAVIOUR After 20mins later Mr Patel arrived. There was no sign of a apology for being late. I asked Mr Patel first to explain to me what are the legal requirements for running a fast food in UK. He had no clue. Being a manger he should know this. After failing to explain the legal requirements, I showed Mr Patel chicken bought from his branch, that it was not cooked properly. He defended by saying it was a marenation. I asked him to explain the smell. He had no answer. He said that chicken is ok to eat and there has been nothing breached. Mr Patel advised me to go ahead complain to authorities. MR PATEL DISPLAYED DO NOT CARE ATTITUDE TO ME. There was no apology or any satisfactory solution provided by MR PATEL. Shop floor was also dirty however they started cleaning when they heard legal words.

I didn’t get the what I ordered a lot of items were missing and when I called the restaurant the guy who pick up the call he didn’t even say sorry he said you can ask for refund .Order delivered on time but items were missing,I ordered devils box and loaded fries which should include burger and 3 wings ,there were only two wings and they didn’t put mionaize, also loaded fries also missing

I am not giving any rate of this restaurant because staff and owner nature not good and after paying for food they didn't give us good bag for food safety.

The delivery person called me to ask about my address??? I’ve spent a time I should’ve to explain where I live! The driver finally arrived and was very rude, impolite, he just gave me my order and left without closing my front gate even!!!! What is that, who are you hiring?!

I have paid for 1.5 L drink bottle which I have not received, instead I was given two canes of drink not enough for the family meal! The driver was paid tip online which he has not received, I have spoken to Resturant they say it’s Just Eats ordering fault and they have experienced that before as well, Just Eat need to improve your ordering service. Because the Resturant do not receive the proper order which was requested on line. Thank you

Garlic and herb sause was missing which is an important sause which makes the food more tasty, which I missed

Food is too oily has left me with a stomach bug (food poisoning)

I’ll never order from this place again, my order is missing, never delivered to me, and placed on the site as delivered, disgusting!!!!

The food was very cold and very badly placed.

Like others have said, Sam's has fallen off a cliff. This place used to complete with KFC but at way less cost. Now? Chicken fried off in advanced, poor quality being used, fryer oil not being changed. Big Sam himself turns 77 this year and you can tell he's stepped away from the business the past couple of years as the branches have turned into a joke. Better off going to Morley's at this point.

No chicken wings and no sauces not happy

I need a refund I had missing items

Lovely hand over by driver, very polite. Food was good, good temperature and taste

Delivery driver who said his name was 'Parves' dropped my order all over the driveway and failed to clean the mess he made.

I didn’t received my order, please refund me

fresh food good quality and taste delivered hot

Every time I order from then there are items missing or bad quality

Fantastic 40% discount deal, very nice packing! Hit and fresh food in the middle of the night. Well done sam’s really turning around your reputation. Delicious burger and wings and the coleslaw rice.

Wings not chicken it's chiks wings very bad

Overpriced 2 burgers £8 and there not even big joke of a place

Unfortunately, the package was not as good as the Kingsbury branch.

I have try load chips 🍟 which was so delicious 😋 and i try chicken 🍗 wings also 😋 must try and staff was so friendly 🥳

this use to be my favourite take away but now they are getting more and more dissapointing. firstly there quantity has decreased and its more expensive. I ordered loading chicken popocorn rice and all i got was 4 pc of chicken popcorn in whole box of popcorn rice. truly dissapointed. I also ordered chicken wings 2 of which were bas smell and all of them seemed to have been fried again. i used to recommend this restaurant but no more. utter dissapointment

the food ordered was not correct the 8 wings weren't what I ordered + wer cold not fresh at all had clearly been sat for numerous hours the bread roll was stale, beans were cold, overall waste of money expecting full refund !!!

They forgot my fries and soft drink

I ordered large chips, I received barely anything.

Garlic andherb sause no given. Wrong item given

The courier had great customer service and was very nice. I accidentally forgot to put the house number down but he handled it very well and still got my food on time. 5 stars for him 👍🏼👍🏼

The quality of food and time of delivery both are excellent every time. Fried wings are not too much oily and peri peri wings are too delicious. Simply best.

ordered almost £25 worth of food and it's not worth it, tastes like anything you can get from a cheap chicken shop..they also forgot my chips which was the only reason I bought dips...overpriced but the mozzarella sticks were delicious

the food was still realy warm and was cooked well

Great customer service and hotly delivered, recommend to everyone.

I asked to swap my drink for extra wings which they didn't do

I don't know why it says delivered after 2 hours because I was told by Sam's manager the driver made a mistake & Sam's would call or refund me.. I've had no call, no refund & again just eats got the cheek to give me only the option to review it as delivered & how do I feel!? Explain to us just eat where's my money?!

Ordered 20 wings with 4 fries, fries were ok but the chicken wings were dry and tiny almost the size of small nuggets every time we order a big portion this is how they give it.

I'm not happy because my order came too early and i put a note that I want my order at sun set

First order was cancelled. Second order had missing items. When we called the restaurant they were rude, and just told us to get a refund.

Terrible service from driver. Went completely wrong way. No traffic on roads and clearly was not looking at map. No apologies for being late as he couldn’t even speak english. Ridiculous service.

I ordered food so me and my family can open fast at 6:20. so I said delivery at 6:15. the food was delivered at 6:00. I have no way to keep the food warm and reheating these burgers spoils the taste. so disappointed why would you delivery early when I've specified a time!

Lovely fresh and hot food, good delivery timing, good packing of food. Two pieces out of six were chicken legs which no one likes, anyway wonderful overall experience, good job guys!

My order was never collected, I’ve made a mistake ordering it, why it shows it was collected, by whom?!

I get the burger and same time I check it's hot or no because it's happened so many time The burger is not enough hot, so i ask them to make hot...but she replied that's ho it's come..........make faces.........the bun also dry............hope quality should improve and staff should not judge by how much u buying.......

I got the wrong order delivered. asked for fiery wings and was delivered ?peri - peri !

I always like your food but this time I wanted to change something in my order I wanted a mayo wrap not chili as I pressed it by mistake for 3 Chili and I wanted only 2 chili wrap and 1 mayo but the lady put the phone down on me ! So I have to do two orders … not happy !

Ordered sweet potatoes fries and get sweet pie

food came fast and it was hot and nice! will order again

Door quality was great, I am regular with them, always trust for good food!

Chicken was not cooked properly. As well as it was stinking

Ordering for 2nd time. This time the chicken was bad and had a smell. the quality was not good at all

This branch of Sam’s chicken has better freshly made chicken than to the their Wealdstone branch. Chicken was hot, nice and tender.

The fries were dry and was not cooked enough so most had to be thrown away, waste of money and food.

They added chives to my loaded fries and I left a note specifically saying no chives in the loaded fries ?

The shop forgot part of my delivery and tried to blame the drive. I rang with driver present and they then changed story. Smithery told me they deliver for 6pm. Proper jokers these lot. I refused delivery. I want my refund.