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3.5

Based on 33 opinions finded in 1 websites

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Nº 532 in 747 in Salford

Nº 22 of 43 Fast food in Salford

Score
OpinionsNoteTripAdvisor333.5

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Delicious breakie that helped us get over our hungover 🤩 Fast and friendly team, serving fresh food that came in a really fast manner

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Jean R . 2024-06-24

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Not the type to leave reviews, general manager Lewis’s was as theatrical as it gets. My minor complaint was mitigated by staff too scared to say even his second name . No time for leaving reviews however my complaint led to me being barring from the premises. If you check the footage on the til cctv about and hour/ hour and a half ago, all I asked for was the manager surname. However, irrelevant. Respectfully, I feel he is over the top and ego-centric in his managerial role. He does not represent the brand well and I am really annoyed to have to complain about the service from a normal McDonald’s. Not bothered about slow service however he needs bringing down a peg or two

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George . 2024-06-07

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This place was nice and the crew was friendly and kind . They made sure my food was fresh and hot . As well as my fries . Thank you

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Johnny S . 2024-02-28

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The customer service here is great and the teams works together to help get out food out. It was a nice, warm and very clean

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Isra A . 2024-02-28

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This place was clean and staff was friendly and have great customer service. My food was hot and make to my liking. It was warm as well.

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Flyer46399076299 . 2024-02-28

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I came round the drive thru last week while i was on my way home from work. i had to wait what felt like a life time to get my order taken. Once I got to the window to pay all I could hear was what I am guessing is the manager screaming all over the shop. I don’t know how the staff could work there when that is all you can hear. I got told to park up for my food but once I got it it was stone cold. While I was waiting for my food i saw a RAT. Not very hygienic and don’t have a clue how this ‘restaurant’ has regular customers! Would not recommend, would rather drive the extra minutes to go to an actual fast food restaurant.

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debherford . 2024-02-16

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Every time I use Salford McDonald's I end up waiting ages for someone to ask for my order. Why call yourself a fast food restaurant if it takes a couple of minutes to even give your order. Why have 2 lanes if you don't have 2 people on the tills, because the other person taking your order in the food prep area has other things to do and customer services is 2nd. Then when you get to the food window they always ask you to park up. After 5 mins when someone is free they come out with your food and it's cold because it's been sat waiting for someone to bring it to you. Wouldn't it make more sense to have 2 people working at the payment window so orders can be taken quicker and that would mean food prep would be quicker because they don't have to take food orders. And the person who gets sent out to the row of parked cars waiting for their food could be used at the 2nd food window you have? I know the reason you ask cars to park up is so you can fudge the waiting time figures for cars waiting for food at the window. Burger King do the same. Employ more staff and become a fast food restaurant again.

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kippa22 . 2024-02-10

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This place was indeed comfortable and welcoming, the food was amazing and fresh the customer service was very good . Nice place

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HBK J . 2024-02-04

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wonderful place, the food was amazing and the customer service was amazing, the crew made sure my order was fresh and to my liking

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Dylan S . 2024-02-04

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This place was very nice and the heating in this place was good . The food was fresh and comfortable to my liking . Thank you

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Jamie F . 2024-02-04

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This spot was great for a quick grub. Everything was good down to the customer service. The heating in this place was amazing

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Iffat Z . 2024-02-04

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this restaurant was very comfortable and very clean and tidy. this food was amazing and fresh . The customer service was excellent

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Jinaly M . 2024-02-04

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This place is nice , clean and tidy . The customer service was very good and the food was nice and hot . The restaurant is welcoming

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Andreerina C . 2024-01-31

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This place was amazing, the customer service was really great and crew was nice and friendly. They ensure my food was hot and made correctly

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Jose G . 2024-01-31

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This place is very comfortable, the heating was on and it was nice and warm, the employees are very welcoming and the food was fresh and amazing

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harrison d . 2024-01-31

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Had a fantastic breakfast here food was hot and the dining experience was great I’d definitely recommend

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Flake-jake . 2024-01-30

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went into mcdonalds for my dinner using the food for thought promotion apparently you can only give good reviews as nicola gets very angry and confronts you saying she watches you on the camaras doing bad reviews then she goes to the food preperation area and decided to rant out loud about me using the promotion as a customer i shouldnt be able to see or hear her opinions about me or my order and the man in the dress refuses to acknowledge the poor customer service from the staff blaming me for creating a situation mcdonalds have nowhere to complain !!! ASKING EVERYONE TO USE THE MCFOOD FOR THOUGHT PROMOTION!!! AND GIVE AN HONEST OPINION ABOUT THE POOR SERVICE FROM THESE EMPLOYEES ITS £1.99 FOR A BIG MAC AND FRIES WHY NOT

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Ben S . 2023-10-28

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All the staff work non stop i work across the road. You never have to wait long. Its very hard work dealing with hungry people and the whole team do an amazing job Karen Clark

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Karen P . 2023-09-18

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This spot is horrible the staff are rude and the foods served lobbsided and cold wouldn’t recommend

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Trek54956776360 . 2023-08-31

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This place is well what I can say, not the best. Staff are just incompetent at all levels. From servers who don’t remember orders to things not working (hand dryer in toilet). Parking is a nightmare, with all the just eat delivery drivers just dumping...

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timtom124 . 2023-04-07

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Called in 10/01/2023 the friendliest staff in any McDonald’s I have been to and the coffee was excellent thanks

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G6891ISanthonys . 2023-01-11

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Travelled to drive thru got there at the ordering at 4.58am and Damien at the ordering answered my order at 5am wanted chicken burger and was told I couldn't have it as it was breakfast time we'll to be honest how rude as your doing...

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589ibsa . 2022-07-28

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Was going through the drive-thru and since I don't speak much good english, I remember a man called Ben was nice to me and my friend about my order and I will be making this my go to McDonald's as the standard of service was...

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SenseiApex . 2022-01-19

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Dear Lord. How slow can one place be? Come here often on the way out to work or back. And the wait time is awful! The staff are all stroppy teens who are paid penny’s! They get less per hour then an average meal. Just...

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Missie J . 2021-12-17

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I don't get to a McDonalds very often so this was a rare treat. I only did drive-thro and took the meals back to our rooms. However, I found all the staff to be friendly, polite and proficient and I thoroughly enjoyed my Double BigMac.

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no1pinkpanther . 2021-10-26

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Do your drive through staff not listen or can the staff on the grill not read ? We visit every Saturday and ask for a Big Mac, lettuce and onions only, no cheese no sauce and every time time your restaurant gets it wrong -...

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MichaelO2911 . 2021-04-10

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Ordered full meal after doing a 6hr drive looking forward to it. Got to paying till and some ask advised bot taking any transactions for food, so why the hell did you take my order. Left drive thu with no order of food. Why have...

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Evans_uk . 2020-08-26

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I have just got back home from trip to McDonalds drive thru and they have only given me one chicken legend when I ordered and paid for 2! Disappointing!!

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Natasha A . 2019-07-18

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The milkshake machines spend more time broken that in operation! So frustrating. Happened again today. Come on Mcdonalds sort this out. Staff not interested when i make this point either!

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janecJ300FO . 2019-04-16

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Always had friendly staff here, other than that it is just your typical McDonald’s as you’d get anywhere else

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manc_emm . 2018-10-08

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Tempat yang bagus untuk berkumpul dan santai. Pelayanannya bagus, akses WiFi lancar dan stabil, berbagai makanan enak dengan harga yang berbeda.

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erohirja . 2018-07-25

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went here after waiting 12 minute in empty KFC NEXT DOOR (this was going to be 2nd stop as wife hates kfc but decided we both have a maccy's well drive through was packed and que inside but everybody using the boards to order I...

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Adrian G . 2018-07-08

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Went for morning breakfast .Ran out of bagels and rolls only having muffins and wraps for breakfast 9.45 ?

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TracyT1833 . 2018-04-06

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Great quality food, friendly staff and very clean restaurant both inside and outside. Came with my family.

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Traveler709019 . 2017-04-02

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Very good McDonald's. Fast friendly and great quality. Not a problem when I asked for no pickles and service with a smile.

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adamfV533NR . 2017-03-27

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