McDonald's in Salford

I ordered my food and was waiting 40 minutes, someone who came in 3 orders after me and placed the exact same order but left 10 minutes before me. How is that possible 🤔

The food was served quickly and the food was great. However there was no service on the trills and the coke was just the syrup and made me ill

Poor poor service drive through is a shambles customer service none existent!!

Great place had Great chicken pieces 👍

Ordered through app .Easy to do and staff were fast and polite. Good drive through

Usually get served very quick. Workers mostly helpful.

Dirty, mess and loong waiting time

Such a mess... This Mc is not only ridiculously dirty most of the time, but the waiting times are sometimes crazy and they often mess up orders.

Beautiful salons offering treatments ranging from hairdressing, hair removal, cosmetology, manicure, permanent and occasional makeup, eyelash extensions and much more. The girls provide their services at the highest level 😍 and their approach to the customer is amazing. 5* beauty salon! ❤️

Absolutely shocking the burgers are so cold the cheese is solid not melted. Go to Radcliffe. Thos one is the worst ever

Food freezing stacked open on each other what a joke Mcdonalds need to learn the staff how to prepare food

the place is small busy and seemingly not as efficiently run as others are. 8 appreciate there is a drive through business that keeps the kitchen busy

you miss out two double sausage and egg muffins

again missing few items no sign of any communication or refund /

The food in McDonald was made straight away and the delivery came later than food lasted worm They would have kept on top of the oven and I had to microwave it and believe it was waste of money. Not acceptable.

I placed the order for 3 happy meals and 20 chicken nuggets for 3 children at 16:45 and it was delivered at 18:50 freezing cold. The children were too tired to eat it and it was dry and cold. I would like a refund. 2 hours late is a joke.

Unfortunately this McDonald’s is my closest one and I always begrudgingly go when I fancy one. The general incompetence at this place is astounding and ‘fast food’ certainly does not apply here. The food is always a let down. I’m not sure how it’s possible, but almost every single meal I’ve ordered has come with husks of what were once chips. The few times I have ordered inside, the service is incredibly slow with no apology for 15-20 minutes waiting so I presume it’s the standard. I have also never managed to successfully order a milkshake from here, and more recently even Fanta is rarely an option. Staff will very rarely pack the sauces ordered or offer any when ordering selects etc. Queueing in the drive thru this morning with 10 minutes to spare until 11am and eventually sitting there with no one taking orders for 2-3 minutes at a time was the final straw for me. Other McDonald’s stores are great at what they do, but this one would probably be just as useful if it was closed.

food missing, food that arrived cold. credit for missing food rather than a refund. poor.

A joke my whole order is wrong and not even my order number and now have two whole bags of someone’s food and having to reorder for my children . If I could leave zero stars it would be

Food never came and I have been charged without receiving anything

Food didn’t turn up after 2 hours of waiting !!

Ask for plain burger and it wasn’t

Awful experience received. Fithy restaurant covered in rubbish unclean tables and food splattered on walls,floor and surfaces. Not busy at all and enough staff to clean, food took nearly 30 mins to be prepared. Chips were cold and not cooked properly and blue plastic packaging found in sweet chilli chicking wrap. Customer service shocking when reported concerns. Avoid!.

Ordered 2 happy meals, plant based meal deal, mcflurrries and milkshakes. It arrived, nuggets missing from BOTH happy meal, no drink with one of the happy meals, and no milkshakes, instead they swapped with two cokes which taste watered down

Thank you guys! Fresh n juicy!

The delivery guy on the bike deserves a raise. Food was good but they forgot to put in a cheeseburger

God knows what sort of people they employ here but ordered online and my whole main meal wasn't in the bag! Just the cheese bites and dip. Avoid ordering from here if you don't want to be ripped off or remain hungry and out of pocket!

Food was cold had to warm up in microwave, delivery guy asked me for a code which I didn’t have stood at the door for ages before he would give it me , not my fault it’s yours never even heard of a code I just made an order !! Why has this happened why cold food and code wouldn’t give me my food absolute joke

Got my order correct this time, but it turned up cold

Not the greatest service was very slow. Food just the usual McDonald's nothing special. Have been a couple of times service is very slow and poor.

Burger and fries were stone cold. Threw the fries away they were inedible

Half my order missing again! Refund offered but no good when only one of us has got tea! Rather my items just get delivered

I placed an order through the app with McDonald's at 447 Bolton Road Pendlebury (M27 8BB) today, 18/09/24 at 20:00. The order arrived, but the 6-nugget box was missing. I called the restaurant, and when I complained, the woman who answered pretended she couldn’t hear me and then hung up. I’ve tried calling back multiple times, and now they’re ignoring my calls altogether. This is an absolute disgrace—you took my money and didn’t deliver my full order. The worst part is the blatant rudeness of pretending not to hear me just to avoid dealing with the problem. This is beyond unprofessional and feels like a complete scam

Check your change with this one. No Fanta, no milkshakes, got charged for large meals and given regular. Filled with scallies. Chips were half cooked. Not a one off but finally reviewing. £14 for a big Mac meal and a quarter pounder meal. Worst run Maccies in the area.

the Fanta tasted like fizzy water meal was fine

was very polite and knocked on to inform me there was an issue resulting in no food and he'd be a few more minutes went all the way back and got a re order and brought back very polite and appoligetic. thank you

Many people before myself waiting for food was complaining and returning wrong or cold orders then mine was wrong but I waited long enough so it just went in bin waste of money

Stacked all happy meals open and on top of each was cold and soggy and missing nuggets on got 2 nuggets in a meal.

No clean tables lovely food tho so it makes up for it also great music had a good bop

I did not receive my chips and soo my food was cold

Worst McDonalds I've had. Cold anemic fries, cold Big Mac. We had a side of mozzarella sticks which were hard and had clearly not seen the fryer and had been microwaved at best. The only part of the meal which was OK was the chocolate milkshake. Had to wait 15 min for the order so I thought my order was being cooked fresh. The meal tasted like it had been sat under the hot lamps all afternoon. It takes some skill to make a food order this bad. Tables were full of rubbish and floor was sticky.

The McDonald's on bolton Road has always been poor. I try to avoid however the kids have been a couple of times recently with their mum amd they have all said the fed was hot and the food tasted nice. Well not this time. We got a take out. The food took ages to come. There was food and trays all over the restaurant so it looked a mess. When we got the food home the chips were cold and tasted of cardboard even though we saw them come fresh out of the fryer. The chicken big macs we bought and the big mac were cold and tough. There was a reason I had stopped going here and that was it. It may be a few more years before I try it again unfortunately. Status were nice though to be fair.

items missing again won't be ordering from mcdonald's again

Spot on once again. Thank you for grafting to make this grub for me!

Food cold and missing items. Will never order again.

Thank you again for lovely fresh food

Ordered around 7.15 came 8.30. Food was cold (again). No sauces..(again) No brownie. Fries and chicken had xome out of the packages

the chips were soggy and the whole meal was cold

No burger and no chicken nuggets

Would not recommend, got order wrong

No sauces no chips and stone cold no straws

Pretty fast delivery tbf and food was still warm. Would use again.

chips were stone cold, rubbery and unediable. mc chicken sandwich was cold, hard and unediable. all other burgers were cold - only thing that was ok was the drinks

Fresh and hot on arrival with faster delivery time thanks!

Every time I order the chips are NOT cooked

Went in as a pedestrian and tried to order food at the counter because I've had a brain injury and no good with technology, and waited 45 mins so tried to use the portal things and tried twice because I didn't get an order ticket with number on it first time. And when brought up with the manager the next day she just told me I shouldn't of paid twice knowing I've had a brain injury so 0% nice person in the slightest. Needs getting rid of, probably eats potential profits anyway

I’ve been poorly twice in 3 week after eating here. Looking at the other reviews about lack of cleanliness and dirty seating areas I’m not taking the risk going back.

"Can I ask you to park up" 40 minutes later, you're given cold food and there's always something incorrect or missing. They take your money and hold your food hostage. Edited to include the state of a local mcdonalds

Delivery stopped twice before getting to me food was cold and half the drink was puddled in the bag

delivery driver not very helpful told him my food order was wrong and blamed the restaurant

This is the last time I’ll order from McDonald s !!!! You can never get an order right !!! Everytime missing meals ect !! Then two disappointed hungry kids !!!

Food was cold and took longer to come than originally stated also this MacDonalds NEVER sends the sauce you pick with your meal and when you complain through just eat just get told it's a free item.

Driver called me and told me to come over to his car and get the order out myself was extremely rude I’m unsure as to when I’m paying for a delivery service and an extra charge on top of that that I’m having to come and get the food from the couriers car and them not deliver it to my door as they’re supposed to fill on joke.

My food says it’s been delivered and it’s not here half an hour later

The worst place to order food from….. how hard can it be to make burgers !!

Food cold as always n missing food from order as usual

All the dips were listed as per order on the outside of the bag, but none were inside with the food. Worst of all you can’t even list the sauces as missing items on the “something wrong with your order button”. You would go back to the counter if it happened in store, but not an option when delivered so you’re counting on them to get it right. Which they didn’t do.

I don't visit McDonald's much, not my kind of food tbh. But I was having my car MOT so nipped into this branch. Firstly it was immaculately clean, the manager was out front of house, cleaning and chatting to customers. She was a more mature lady and looking very well presented, not your usual McDonald's young, a bit scruffy manager. This lady deserves recognition for the way she presents her branch.

My food was disgusting the chips was freezing cold and burnt to a crisp and so was burger and apple pie…I couldn’t even chew the food it was horrible thanks

First and last time. Food freezing. Dry. No dips.

i ordered drink but i don’t know if i ordered it

food was freezing and half the order missing

How do you burn nuggets you are all useless

Terrible food cold and uneatable will not be using again

Worst McDonald’s in Manchester who would want a carton of milk with a Big Mac why move the milkshakes down the list you sausages, constantly forgetting dips

order was wrong yet again I don't know why we bother ordering its mostly missing items or totally messing up orders ... its not hard to read a order it can't be that hard to know the difference between a double big mac and a quarter pounder and I thought it would be less work to leave sauce off the thing and how is a banana strawberry and chocolate milkshake the same as a fanta a coke and a coke zero.

Food took for ever , staff are the slowest I've ever seen , they couldn't be any slower , the tables were dirty rubbish everywhere. Find a different mcdonalds this one is awful

Food missing, mcdonalds policy is not too refund when foods missing after discussing with phone for 10mins.

Food arrived late after drop off time constantly changing the hash browns cold and no drinks with the order whatsoever

It took him 15 minutes to find the address and my drink spilled everywhere and forgot my cheese bacon flat bread

Not very warm I ordered milk shakes not flavoured milk.

Cold food soggy wet bag drinks fell through when driver passed over

Food came cold, soggy and chips were stael

Two order running items have been missing

85% it’s cold and most my order is missing. Not good enough!

Order nevwr arrived and was delivered to a random address i have never heard of

food was cold. unhappy with meal :(

Food arrived cold as delivery driver was pulled by police outside our house. We asked could we have our order before police questioned him and he said he wasn’t delivering food. Once he had been questioned he got the food out of his boot and hid it from the police when he delivered it. Very strange behaviour. Food was cold. Bad delivery service.

missing food and drinks nothing new

Delivery driver drove all over the place by time food came it was cold and milk shake was melted into milk this in unacceptable

got to be the worst McDonald's. always late, always cold and you never get ur complete order. I don't get how hard it is to follow simply order. its happened to many times now. I think best to stay clear for thie place.

The chips are burnt on both orders and there are no sauces for the select meal

Worst service ever!! And they turned their phone lines off so I can't call to find out where my delivery is. been over two hours since I placed an order and have heard nothing from the restaurant. Terrible!!!

Two items missing. Chicken nuggets and souce. Again. Every time I order there something is missing, burgers miss ingredients, food is cold, chips mashed etc. This place is a disgrace

Was here in no time I’m really satisfied with the service thank you

Food was uncooked & disgusting. Chips looked see through & were hard. Also my mcfreezy was missing from my order.

Well had a 4 minute conversation on the phone to him and the can't use a sat nav food now very cold and he walked 2 minutes instead of driving what a joke

l cant complain about this delivery it was fantastic every thing was delicious

every time something missing.i ordered drinks too with food.we didn't recive any drinks again.

Missing large milkshake again food cold .going to stop ordering from here .terrible service