Based on 2.558 opinions finded in 2 websites
Based on 2.558 opinions finded in 2 websites
Opinions
made fast, was out 5 minutes after ordering. staff were lovely and all had a smile on their face, probably the best manchester macdonalds
jamesf101010 . 2024-05-04
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Dinner time was quite in the store it was a good vibe the customer care on at the time was really friendly really lovely the store was clean and the staff was very attentive and overall was just s very pleasant experience
Mars B . 2024-05-04
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Food was quick and hot There was no issues with portion sizes and staff was very kind The branch was very clean and hygienic
Farah D . 2024-05-04
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Very nice interior and friendly and polite staff. Easy to talk to and had a fun time with my kids and wife and enjoyed the environment and food
Road06780921025 . 2024-05-04
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Yeah, it's a cheap junk food place, but you can still provide better service. All customers deserve it. I always use the app for logging in and getting bonuses, and it connects to the self-checkout nicely. However, there's no connection to your order afterward, which is frustrating. At the self-checkout machine, you can't get a receipt because there's always no paper or the machines are broken. They offer table service where you get a pickup number, tape it to the self-checkout machine, and wait, but there's never a free number available. So, you need to memorize your order number; there's no other way at all. If someone steals your order, you definitely couldn't prove it.
B H . 2024-04-27
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Managed to put my wrap together this time (normally falls to bits) but no one served me in the drive through, ordered inside and waited 20 minutes and my order hadnt moved off the screen. Left and came back later and although i got my food i asked 3-4 times and waited another 10-15 mins. Managers need a serious check up, 80% of the kitchen staff were dossing. Lads on the front were grate but get all the abuse from customers and dont deserve it. 2/10 experience wouldnt recommend to a friend.
Harrison Picken . 2024-04-21
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Just a Macdonalds, like any other
Bruno Pelicio . 2024-04-21
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Ordered food. Provided cold with drinks in the same bag as the food. Why would you do that. Shows no care about customers orders. Shame on your staff!
Raj Cruez . 2024-04-14
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I visited this McDonald’s with my family, my food arrived fast and was fresh and hot!! The restaurant was clean and tidyy
133tias . 2024-04-01
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Waiting at drive few ffor 10 mins only to be told they didn't have what I wanted. Another 20 mins to get to out of the drive through with nothing!! Was not impressed. Will not be visiting again
Tony Kallouris . 2024-03-29
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Food was great. Been to this same branch a few times because I am a local and I am never disappointed. Always quiet inside, staff are always friendly and they offer table service which is great too. I will continuously come back to this one as I always get hot food and the staff are really nice. Thank you for my experience always being pleasant
C3737EOjader . 2024-03-28
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Great food, will definitely be going again! The staff are always willing to help and are friendly, they are a credit to the store
Frogger89 . 2024-03-25
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Chips where far too hot and fresh, burger had a flavour to it. Not the experience of soggy burgers and cold chips I have become accustomed too visiting MCDs. Very well done.
Tom Evans . 2024-03-13
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One of the worst McDonald's I've visited, the inside was really dirty with not 1 table clean, all the bins overflowing and the toilets.... Food was below avg and the hot chocolate resembled chocolate dishwater
Peter Wilkinson . 2024-03-01
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Morning between 9:30 and 10:00 am. Restaurant mostly empty. I went to toilet on the ground floor to wash my hands before my meal. Toilet very dirty inside with poo - disgusting!, no hand towels, dryer not working. Awful experience before eaying your meal.
Malgorzata Switala . 2024-02-23
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The burgers are always good and tasty and I love the strawberry milk shake.
Glenn Rothschild . 2024-02-22
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Food was good, if not a bit greasy for the breakfast
Luke Frost . 2024-02-11
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Serving other vehicles that was coming up behind in the queue.
Andrew Nicholas . 2024-02-10
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Very slow services nearly 30 minites for two burger meals
Gareth Croxen . 2024-02-08
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Food was 10/10 fast drive thru lane and was tidy. Great service from the staff on the windows and just an overall fantastic experience. Lovely place to visit and came round the drive thru fast too! Highly Recommend
Abbie C . 2024-02-01
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Fast service especially if ordering through the app or using self service
John-Paul Holehouse (JP) . 2024-02-01
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Fantastic lovely food great atmosphere and wonderful service lovely. I’ve enjoyed coming here for a few years always get great service and it’s just nice to be able to sit and relax
133tias . 2024-01-30
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Just fancied as per usual, and was blown away by how lovely staff were. Food was nice and got and the service was very quick. Definitely coming to this one again.
George C . 2024-01-30
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Expensive tasteless food coffee not bad.
Mr P Rhodes . 2024-01-30
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The welcoming we got from the staff here was great. They was so friendly towards my kids and really put effort in to make us all feel welcomed. The guy was coming over asking if we was okay and speaking to our kids and even got them colours. He brought out food over and he was so positive and got us sauces. All the food was there and it was hot too. Very good
seleenak2024 . 2024-01-30
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The food was spot on very good and cheap. The staff was very friendly and attentive towards us. I would defo recommend this McDonald’s out of all the ones I have been to before
P452VDannr . 2024-01-29
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Came heree with some friends not long ago. Cheap and cheerful food and it hit the spot. Nice quite area and came after going swimming baths which is literally over the road so very convinient
Alisha R . 2024-01-29
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I like. As some say Eat something unhealthy 😂😂😂😂
Małgorzata Maciejczak . 2024-01-27
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Bad management. I got 20 chicken mcnuggets but no sauce. When l got home l phoned the store phone line straight away the phone line was engaged, phoned the next day to complain about the bad service, was throbbed off my female manager. Never again
Andrew MacFarlane . 2024-01-22
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Don't ask for anything while you're at the table, because you'll only receive warm ignorance...
Szekeres Mihaela . 2024-01-18
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Sadly. Due to mcdonalds donating food to soldiers killing children in Gaza. I have decided not to visit any mcdonalds until further notice
khaleel baig . 2024-01-10
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Every single time is something missing from the order, unbelievable, the most incompetent management and staff ever 😒. 1 Just order lbg big & cheesy 1 triple cheeseburger 1 side salad 1 caramel pie 1 oj bottle 1 balsamic dressing Everything in except THE CHEESY .... THANKS a lot McDonald's, From now on I'll come Every week at this shop and post your incompetence, regarding I'll spend £13.00 for nothing.... Until now I was finding reasons, as busy, are young,.... but no... the truth is they are unprecedented, overtired and management is not competent at all. If you have the intention to answer, first watch your cctv, and you will see what have been pout in my takeaway bag. Cheers
Cosmin Sacalov . 2024-01-01
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The staff at the drive-through was extremely impolite, and the manager did not take responsibility for the customer's complaint. I cannot recommend this place.
hengameh chs . 2023-12-19
MORE AT Google
Sort out the teenagers hanging out in there
northide . 2023-12-18
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A lovely visit. We were well looked after. Very clean and polite staff.
K w . 2023-12-17
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Took ages to be served at the drive-thru; however, the food was piping hot, which was good.
Pandy B . 2023-12-11
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Asked for no onion, and they failed
simon mcintyre . 2023-12-11
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One of the worst backboards I have been to for breckfast! And I have been to probably too many!! Not even worth stopping food was not cooked properly, led lights in cealing flashing and just a generally poor state of repair for the building.
Anthony Jolly . 2023-12-11
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Visited last week. Toilet is very dirty and not been cleaned. Food is cold and not enjoyable. One of the worst McDonalds I ever visited.
Honda Gearbox . 2023-12-06
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I normally nip in for breakfast,Which is always Hot just how it should be ...
frazer macfadyen . 2023-12-04
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No hellos, thank yous, sorrys or goodbyes, waited in line for 20min at the drive thru, and they forgot our desserts.
Thélise Rocquin . 2023-12-02
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Hard working staff by the looks of it , but place seems to focused on serving the hords of delivery bike food couriers than visiting customers, all staff rushing round after extremely rude bike couriers demanding their orders and Joe public gets completely ignored, this practice needs addressing ,especially in busy times like weekend nights ....hope to hear some positive feedback .I'm sure some will agree with my feedback.
william cassin . 2023-12-01
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It's actually a nice McDonald's clean and pleasant staff 100% go back there again
Lee Schofield . 2023-11-25
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No No NO Hot choclate like water friends coffee cold staff unable to rectify situation RESTAURANT FREEZING COLD INSIDE COFFEE LUPE WARM STAFF USELESS AND NOT FRIENDLY
anonymous user id . 2023-11-23
MORE AT Google
This has got to be one of the worst McDonald's I've ever had the misfortune of visiting, Fast food..... this place was anything but fast. Over a 30 minute wait even after pre ordering on the app. JOKE! Staff and management should be ashamed. 0 stars from me. Food finally ready after over 40 minutes, burgers freezing, ice cream melted & warm. 30 quid and nearly an hour of my life I'll never get back. Absolute W€%k.
GCM MTB . 2023-11-20
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It's Mc Donald's what can I say?
Luis B . 2023-11-19
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No staffs in reception area,all are making them self busy and ignore customerseven keep calling , for enquiries also be feel they sending back even Not giving proper answer bad service
tony tomy . 2023-11-17
MORE AT Google
One of McDonald's when they try and have good service
Kristyna Stankova . 2023-11-14
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Big, very slow drive-through queue. No milkshakes are available, and the order, when we eventually got it, was missing a drink.
Peter Coulton . 2023-11-13
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Usual plastic food, but clean. Very few vegetarian and vegan options. No non-dairy options for tea and coffee
Adrian S . 2023-10-23
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Literally the worst mcdonald’s ever. Everytime i’ve ever ordered a McPlant from them, they’ve missed out a patty whether it be a single burger with no patty at all, or double burger with only one patty. How hard is it to read an order? Half the time they don’t give me a drink either even when the Uber Eats driver asks for one, they tell him it’s not included in the order even though i’ve obviously ordered a meal. The worst service ever, all to get £2 back from UberEats in refunds. AVOID
Hayley Fearnley . 2023-10-14
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Food was great service very slow and didn't see 1 staff member smile . But again food was great
Paul williams . 2023-10-14
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Get my wraps from here once a week, and it's consistently good
LVLLO . 2023-10-14
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Not very friendly, got my order wrong and wasn’t very happy with the cleanliness of the seating area
Stephen Mullen . 2023-10-12
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Ordered food on just eat , food arrived , chips not cooked , looked like white noodles , absolutely disgusting also the cheese burger HAD NO CHEESE ON!!!! Burger was dry , probably been sat there for an hour , absolutely horrible food !!!
Dave Edgington . 2023-10-07
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Chips were hot. Staff didn’t smell. What more can you ask for from a Smack D’s ?
Daniel R . 2023-10-03
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I did go later at night, but the place felt oppressive. Staff were lovely though.
Nano Falcon . 2023-09-29
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No one was answering the drive through intercom and when we went to the other side they couldn't hear us.
scorchin brandon . 2023-09-27
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Best McDonald’s in Manchester - food is ALWAYS hot!
China Blue . 2023-09-23
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Food was barely warm, staff were young, unmotivated and looked as miserable as sin, toilets were filthy, restaurant was dirty. We'll below usual McDonald's standard on everything.
gary young . 2023-09-11
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Popped in for breakfast while waiting on my getting serviced down the road at youles .bacon egg and hash browns with a coffee while reading free newspapers
Gary Pen . 2023-09-09
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It was early in the morning, but I felt the staff prioritised the customers in the drive thru and ignored the customers at the desk. I waited 10 minutes to ask for sugar, but because nobody came over to serve me I just left.
Vincent O'Donoghue . 2023-09-06
MORE AT Google
Love McDonald's. Just wish they would take a little more care when putting together the burgers & the salt & heat on chips
Gemma Howarth . 2023-09-04
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Ordered a normal big Mac with extra pickle. I got 2 dry burnt burgers on a bun with 1 slice of cheese. A drop of big Mac sauce. Enough lettuce to feed 100 rabbits and no pickle. Went in to complain and granted the staff did put 4 slices of pickles on but that was it. Basically told me it was fine afterwards. Won't be using this McDonald's again if they can't make the burger how it should be at least. I also noticed while in the store I wasn't the only customer xomplaining...
Tyrone Lawlor . 2023-09-01
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What a joke of a place. I had 25 minutes till my bus came across the road. Only 4 orders were up and mine was the 5th. Simple cheeseburger and chips with bottled water. Never got chance to eat it. Too busy talking with the worst kids I've ever heard and basically doing anything but get the orders out quick. Annoyingly two orders in front of me got served first. I couldn't of ordered anything simpler. Completely rubbish. Avoid !!!
Alan Cliffe . 2023-08-30
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Took a massive dump in the loo. Was clean and we'll stocked with was a blessing. No soap thou. Also out of milkshakes
ryan harker . 2023-08-25
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Food great and the staff are great very friendly everything you expect in a McDonald’s lovely atmosphere and they just have great customer service!
C3737EOjader . 2023-08-25
MORE AT TripAdvisor
Didn't know they did cold sandwiches at mcdonalds, well this one does
Scott Pepper . 2023-08-24
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Seriously understaffed at times if your trying to pay with cash and not use the order points your likely to be ignored
Liam Taylor . 2023-08-23
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It’s so bad restaurant and so bad service and food is old not fresh
Aghadelly Baumann . 2023-08-23
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I love Mcdonalds the service is amazing the food is so good and it didn't take long for it to arrive and it is such a good price and easy to order r
Niamh Morley . 2023-08-22
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Probably the worst food i ever had at a mcdo alds...
Tamás Nagy . 2023-08-21
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I went about 18:00 on a Friday to dine in. There were plenty of tables free to choose from. I ordered via the self service kiosk and it didn't give me a receipt as it had run out of paper. I had to wait quite a while for my order as they seemed to be prioritising delivery orders. That should have meant all the food was fresh and hot but when I got mine, the fries were hot but the big Mac was barely warm. I ate it first whilst it still had some heat. I dread to think how it would've tasted if it had been delivered as mine didn't survive between the kitchen and my table inside the place. The atmosphere was nice though, had a good buzz even though it wasn't packed full of people. It was also clean inside.
Andrew Hopkin . 2023-08-20
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not so busy at summer holidays, pretty good.
Andy Yu . 2023-08-12
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Always consistent, quick and tasty.
Tom Wright . 2023-08-07
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If you’re going to the drive through, always check what you’ve been given as there is always something missing. It’s also pointless purchasing a fizzy drink from this place as they are always flat.
Mark Pedley . 2023-07-31
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This place is abysmal. The service is shockingly bad, wait times are awful. This has been a great McDonald's for over a decade but the recent change in staff has made it unusable now. Young lads swearing and throwing food around in front of children, terrible attitudes and wrong orders. McDonald's need to look into this branch.
Dee Doo . 2023-07-29
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The seats are dirty and leave marks on your clothes
Ashleigh Charlton . 2023-07-23
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We had been to Manchester for day and the kids were getting hungry. We stopped her to eat inside and was greeted by a lovely gentleman called Fred. He sat with daughters talking to them about all sorts of stuff and coloured with them and showed them how to make paper airplanes. The food was a good standard too! Better than my one in my local area.
Greenhalgh_Family . 2023-07-11
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Abysmal service. How many things can you get wrong in a 2 item order? Answer - 4 if you are McDonald’s. Staff who are useless and think it’s funny when you complain and get cross. Made me drive through again to sort their mess and...
benarbia_8 . 2023-07-10
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Ordered via the app, checked in as soon as I got to the car park. Took 45 mins to give me my order. Absolutely shameful service. Asked manager and he said nothing we can do, we got lots of orders at the same time. No...
Naveed M . 2023-07-07
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Takes way too long to be served food, was waiting in line for over 20 minutes for a simple meal
Joshua Mcalpine . 2023-07-05
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All tables were dirty, we didn't even find anything to clean the table by ourselves as it was really dirty with stuck saucess all over the tables and the chairs..
Shaza M . 2023-07-01
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Can get very busy, but ideally placed next to roundabout on a56. So usually very quick to nip in and go through drive-through, if drive through is busy, it's easier to park up and walk across to the store itself. Have found it closed some mornings. Which can be annoying as all the lights are on, so you think it's open, and just 1 colnvlocking the entrance so you don't see it until last minute
Rick Jones . 2023-06-30
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When you spend £26 and the burger looks like it’s been kicked up and down bury new road it’s freezing oh and the expresso has a tiny bit in the bottom never again will I order from here quick at take my money absolute jokers...
jenni g . 2023-06-30
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Order from here the least frequent out of any mcdonalds in the area. This is because they forget a lot of the order. Perfect example was tonight where I ordered a 20 nugget share box, the other sharebox, chocolate pie and 2 cheeseburgers. They forgot 2 cheeseburgers and the dipper share box. Uber didn't even refund me. Place is a joke.
Lumi Draws . 2023-06-29
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One disabled toilet available, upstairs blocked
Mark Walsh . 2023-06-27
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Longer drive through wait times than a sit in five star restaurant. 90% of staff don't seem to have a clue whats going on in general let alone behind a till
TA . 2023-06-25
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Currently been waiting in drive through for 20 minutes, always so slow, food is usually cold and stale. None of the staff ever happy or greets with a smile. McDonald's is terrible these days
Jason Woodward . 2023-06-24
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Drive through...as there extractor system inside was broken, so hot and smelt of grease, when we got our food after the 20 minute wait in the drive through quee it was cold food, items missing, flat drinks with no ice, and on the hottest day of the year, no mcflurry, McDonald's use to be good, absolutely dreadful now, with dreary staff, stay away and go to burger king or KFC
Daniel wilson . 2023-06-24
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It's not fast food. If you walk in and order its about 25 mins. I'm done with these places, unless you're in a car or have ordered via an app, you might as well go home and cook you're own burger cos it'll be quicker. The only plus was the fries were hot.
Paul Owen . 2023-06-22
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Not been to macdonald's for about 12 months, but most places were closed, cold fries and cardboard chicken, will nit be going to macdonald's again
Patrick Brooks . 2023-06-18
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Very few parking spaces and seating. Upper level seating often closed despite only having limited seats downstairs with lots of customers.
Sam Y . 2023-06-17
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3rd class service in this place rude and unprofessional staff toilets and tables even always dirty here highly not recommended
T Hussain . 2023-06-16
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Gone over priced food always cold they only interested in online orders now but online orders come even colder going down hill big style not go again ontill they sort them self's out
Justin Geoghegan . 2023-06-15
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Very slow service considering a fast food chain.
Stuart Martin . 2023-06-15
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Only the janitor had noticed that we had been waiting for over half hour for the food that was ordered
vicki armstrong . 2023-06-15
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Ordered on the app last night, paid. Got to the place and they said they are closed. They are finishing off the orders they have but the electric has gone and they cannot make any more meals. All the lights were still on. I asked the man who came out could he cancel my order, he said he couldn't and to go through the app. The app is useless when this happens, needless to say the app says collected. No food but they took my money. Tried ringing them tonight, it just rings out. The app is useless as you cannot upload documents therefore, no complaints.
Chaffa hatter . 2023-06-13
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It's McDonald's what else does one say
andrea richardson . 2023-06-11
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Took 1h 20mins for our order. I have never met staff so rude in my life. That manager needs replacing asap, no customer service skills at all
Georgia Hextall . 2023-06-04
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