Mcdonald's Restaurants in Salford

Absolutely abysmal service, delivery cancelled after waiting nearly an hour

Who doesnt know Mcdonalds at this one there has been a man drunk on a bench inside, no toilet roll and 30 minutes wait for food not ideal.

Above and beyond service from 'Magic Tony' who made sure we had everything we needed. Even gave us some gifts for the children that weren't even with us, very impressive

all order turned 20 mins late and was cold

always forget something out of the order

Idiots didn’t put no sauce for my nuggets. Eating dry nuggets

Is was also missing half my food

I'm goin to take this matter further I have no other income I'm disappointed

When order was placed estimate time of delivery was 30 mins , after waiting 20 mins the delivery time went up to another 35 mins then 45, then 55 mins the time kept going up then it would come back down to 20 then back up to 58 minutes by this time had already waited an hour. Will the timing keep on changing I had to go and re order and collect, as kids were falling asleep. 1.35 mins later my delivery was on the way but by this time it was to late, I refused the order when it arrived.

absolutely shocking everytime I order it's either wrong or my items r missing my order came to over £46 and half of 3 meals was missing NOT happy atall.

Twice now I went into Bury Road McDonald's ordered Crispy chicken wrap no lettuce, last night got spicy chicken wrap, tonight I got crispy chicken wrap label said No lettuce, I open it and it had lots of Lettuce....too busy laughing and talking to get even the simplest thing right.

was cold and want money back asap

drink spilitt half cup bring food weat

delivery drivers need training. more concerned about the code then giving me what I ordered after I repeatedly said I had left my child upstairs on their own AND gave the code 5 times, because they refused to bring the food to my main door

The driver went to a diffrent place up the road I had to go out and locate him

All my food was cold and drink missing not happy at all I want my full refund the food was that cold we dint even get eat it at all

McDonald's need to pack the drinks in a separate bag as it has soaked all my food at the bottom of the bag

Messed up my order waited ages to get it sorted

Full world war 2 blitz experience included

The order came in a bag, the delivery guy threw it and it fell and al the food was on the floor cause it was just in a soft paper bag not doubled. The delivery guy was very very very rude, he didn’t even look back to see if the food was on the floor.

Food was diabolical!!!!!! cold dry burger !!!! Burnt to a crisp rock hard shriveled chicken burger or at least thats what we think it was open to ideas on that one on the whole other than quick delivery it was discusting !!!!!! Wont use again

Some of my ordered is missing,

Food is always late and freezing cold from this restaurant.

Never received two happy meals and the 6 chicken nuggets joke my kids lost out now refusing to give refund

I didn’t get my drink cos it had spilled in the Roger’s bag

No straws sent for milk shakes ordered

very quick delivery and polite driver :)

Food arrived covered in Coca Cola as drink had spilt on was here in delivery bag food all wet and not eatable

delivery driver had no idea where he was going and I couldn't understand him when he called me.

Food was cold and had to re-heat it in the microwave and the chips were tasteless.

The service was okay but the food was absolutely horrible, the fries were obviously old and the McPlant burger was really burnt and tasted horrible, I usually spend a fortune here but I will never return there again

Arrived with drinks less than half full and cold food. not giving a £2 tip before delivery ever again.

Inside was very cool, so I and my family left without buying anything, at least the place should be warm for people to relax and enjoy their food.

Good was freezing cold literally , bag of drinks all wet!! Worst McDonald I’ve had and wownt be eating

Excellent ! Very fast delivery. Thank you!

Good food no straw, very oily like do better AM NOT PAYING £0.10 BOMBOCLAT POUNDS FOR SOME SAUCE

I ordered sauces along with my 20 chicken nuggets and there’s no sauces which that should of been included and the food came cold

Waited over 1 hour for my order. The delivery women told me she was waiting for more orders to come through while mine was sat there. Food was stone cold.

Missing items like always if its not freezing cold its something missing i will not be ordering from.mcdonalds again ever disgrace

Staff are great but the toilets are always dirty and the food was not great. Chicken selects were mushy. Only took one bite and still got dicky tummy.

Probably best McDonald's IV had For time and quality, , and two sauces, win, but does make up from all the times, they forget them, ( other stores)🤣

Literally half a drink in both drinks they had been spilt all over

1 large drink missing cold chips

food was burnt, got mozzarella sticks with no cheese in them

Came here 4 weeks ago and sat inside and it was FREEZING. Reported to the manager who said the heating was broke. Came in again today and the heating is broke again!!!! Absolutely FREEZING. YOU NEED TO TURN THE HEATING ON and not LIE to your customers that the heating is broke. Staff shouldn't work in these conditions.

I went to Salford Rialto to pick up my order, but they claimed they never received it—an illogical situation, as they must have accepted it before preparing it. When I asked them to cancel it from their side, an employee rudely dismissed me and told me to speak to the manager. The manager then arrived, behaved disrespectfully, and even warned me not to enter the branch again, despite my polite approach. I reminded her that, by law, I have the right to collect my food, but she refused to let me in. This wasn’t the first bad experience I’ve had here, as I previously faced excessive waiting times.

Ordered at 5.20 original time was 15 to 30 mins arrived at 6.20 happy meal not there, delivery driver everyones complaining as there not recieving what theyve ordered

if i could give this place 0 star i would. ALWAYS forget the dips; even when i ask specifically for them not to forget- including the special dips which i pay for. always give way less chips than the ones we ordered, and always give 1 less nugget/ select than we ordered. never give us straws or napkins. such a waste of time, complained a million times and nothing ever changes. and we can’t get a refund on 1 missing nugget which they know, so they go out of their way to do it. outrageous, do not buy from here.

10/10 service everything came and nothing missing fabulous deserves five out of five stars

Main meal in order missing after 10 hour shift at work fuming !!!

Food stone cold, chips not even half full and the delivery person had food in normal Asda bag not a keep warm bag

Food was picked up, then wasn't delivered to the address mentioned for the order but delivered bacm to the mcdonalds which was ordered from.

Always you forget something.this time is sauce and nuggets last time was drink

Unfortunately on this occasion, McDonald's did not uphold the company ethos. The food was over cooked and tasteless. The staff were too busy to acknowledge the customers! There were lots of delivery men waiting and clogging the desk. The overall experience was poor.

McDonald's offers quick, affordable meals with a wide variety of classic options like Big Macs and fries. Service is generally fast, and the consistency makes it a reliable choice for a quick bite on the go.

Sore is nice and clean. Good and fresh food all staff friendly and lovely to talk to, would recommend out the salford area this is the best.

It's a filthy McDonald's what do you expect

*** AVOID*** Paid for order and it never showed up and they took the money. Unable to get a refund from Just Eat as there is no chat facility or telephone number.

My order wasn’t complete, so sad

ordered 4 meals only received the drinks absolute joke

How does one place manage to screw so many orders up?!!!

Food is tastier than other McDonald's locations

just eat does not give correct location of delivery to driver so driver does not know where they are going. Even when advising them they can’t understand so we end up waiting an extra 5/10 minutes to get our food delivered!! NEED TO SORT THIS OUT!

They are don’t wanna working. A cheesburger is 45 min on the drive way

Food was extremely late, food was barely cooked and some items were missing

Waited 40 minutes for food when ordering to sit down and eat,everyone was huddled in there like penguins,they was only concentrating on the drive threw and uber drivers,I understand it was busy but all the food was in bags and backed up along the kitchen and not being handed out,when we eventually got it after asking umpteen times it was cold this is the 2nd time here this has happened,note to self next time go through drive threw park up and eat inside will be quicker

Went this afternoon was absolutely terrible. Upon entering there were 20-30 people all waiting for food. Machines beeping away in the kitchen, only 1 or 2 staff ever present. Dirty tables, bins rammed with waste and piled up on sides. Unfortunately we were limited with choice, Popeyes was closed, electric fault and little girl enjoys a happy meal. Went upstairs and found the least dirty table, ordered from the app for table service. The restaurant was really cold for some reason, some people even had gloves on, on other tables. Didn't make for a pleasant waiting experience. After 25 minutes and my order saying it has gone. I went down to investigate. Another 20-30 people all looking rather frustrated and the machines still beeping away. There must have been 30-40 burgers piled up on the food station with nothing going out. I waited another 10 minutes with only 1 order going out to the restaurant. Towards the end of that wait I noticed my order was there and wide open going cold. There was no one to grab the attention of. A few more minutes later another staff member came in and started getting food out. Fries were chucked in and we got our cold food. My wife wanted to leave and get a refund at this point but I said, let's just make the best of it and eat. We went up, some of the food was stone cold, so she wasn't impressed. They missed 2 dips from the share box. Went back down to get some but with 20-30 people all frustrated trying to get food, I had to give up on the dips after a few minutes. We threw half the food and left. On the way out the amount of people waiting was ridiculous. Some of the staff seemed absolutely clueless and worked at 2 mph. Some however we're working harder, so a mixed bag there. Very poorly organized/ran. Compared to some other stores like middlebrook it wasn't even that busy. So it's either ran badly or very under staffed. Minor thing, hand dryer in men's toilet wasn't working and no tissues. Overall a really poor experience. Will not be going again.

Extremely slow. Been stuck in drive through for at least 20 mins. Not coming back.

food was thrown about in a squashed up wrapper and stone cold

Food cold, on time but driver had no idea where he was going and rang my and was very rude.

Burgers cold - chips same - waited approx an hour - we are literally 2 minutes away from the restaurant

chips was cold asked for 4 tomorrow sauce and got 0

This is the third time I’ve ordered and not got all of my order I ordered a coke the other night and didn’t receive it and tonight I’ve ordered two pineapple slices and not received them

Great but didn’t bring any sauces

Very busy A pretty awkward car park and drive through. It seems to be a busy location. Which means there's always leftovers on the tables that need clearing away.

always items missing, spent 36 pound and was missing 2 items

One of the best McDonald’s to go to in the area, staff are friendly my order is always accurate and I’m never waiting long. Never had a bad experience here and it’s never busy either

Waited an hour and nothing. App says delivered and it absolutely wasn’t!

Joke missing items an no refund

my food is freezing cold I want hot food

Nice and quiet fast service and the food was pretty decent

Been waiting for my order for 15 minutes! Staff shortage all the time is a normal here, it's closest to my house that's why I have to come here

my food was food the fries 🍟 was cold burger was cold has well

Worse McDonald's ever. Dirty, long waiting time, horrible

Great thanks for excellent service.

There was item missing like food and that too

Shocking service got 2 cheese burger and one of them didn't even have a burger on it.... You've only got one job to do!!!!!!

are you all completely thick i put dont forget sauces in notes cause u always do and guess what u still dont send them worse thing mcdonalds ever did going to just eat

I didnt even have my order delievered, i got absolutely nothing!!! u want a full refund!!

Worse maccies i’ve ever been to in my whole 23 years of having maccies. Pure stale arsecheek food and toilets that smell like someone has died in there

Half of the order missing, I rang them they said problem with the printing missing so half of the order didn’t get printed

Past couple of times ordering from here and the food is always stone cold and the drinks are always spilled all over the bag. You pay for food that just isn't edible.

never had any issues with this McDonald's food always complete order and hot on arrival

One of the worst McDonald's where I've ever been. Long waiting times, staff do not care about customers, always someone complains about their low-quality services and on the last visit, I've seen someone in Kitchen cooking with his hair uncovered. Better drive to another in the area

everytime I order sauces and pay for them they never turn up

Not good in QA/QC, disappointed 😌

Food freezing cold and salad on the wrap whem i asked for none

Has to be the rudest mc donalds ! And the rubbish from it around all the streets nearby is awful, not good enough

Very lovely understanding man very respectful too

DRINK SPILT IN BAG,, PUT CLING FILM OVER CUP, UPDER LID, TO STOP THIS, USE WARMER WATER MAKING PORRIDGE