Mcdonald's Restaurants in Salford

staff can never get an order correct

Food was cold the pattys was burnt and missing the stuff hot chocolate was halth emty

The Tim given was different to when it got here it was nearly an hour late. The food was cold and missing 2 burgers and 2 fries. Deliverer was nice however the food that arrived was very poor

food is missing and tye coffee spilled

driver didn't come to door. called me to come outside with my 1 year old son

order came on time but missing items and freezing cold

overall good but asked for the terrys chocolate orange pie and was given a toffee apple one.

Tbh I feel for Mccies because most of the time it’s the courier’s that make the experience awful.

Not being funny or anything i’m not paying £41 for a breakfast for half of my stuff missing and it freezing cold. The food didn’t even get eaten it’s a joke honestly i’ve requested a refund & i’ve not received anything im unhappy with my order & i won’t be ordering a breakfast again.

Here we go again. I don't know why I gave late night Macdonalds another go. Reasonable burger and coffee, BUT... literally 40 minutes from ordering on the germ covered touch screen to getting a standard burger and a drink . Poor staff seemed to have no clue what the products were coming off the production line and my colleague's burger was cold. We took it back to the poor staff and the manager suddenly appeared. She would not issue a refund. When asked what was going on, the response was "I don't have a effing clue" . She was correct .

order in-complete yet again. 2 bid mac MEALS. only 1 portion of chips . No sauces yet again.

all the drink had spilled on the food and the drink was put in the same bag as the food

Food was cold and ordered large fries and box was half empty

How hard is it to get an simple order right... at this "restaurant" seem so 😤

Nice restaurant for fast food. Can get very busy at peak times. Drive through gets busy also.

I've got a coffee in the driveway and she tells me she can't give me coffee go up and order coffee from the machine inside she can't give me coffee in the driveway, And the staff at this McDonald's are always rude and rude

Food was literally cold when delivered after delivery time kept moving later & later.

Food was that cold it is not fit to eat! Got a £2 credit for a £13 meal I could not eat!

no syrup for the pancakes and they were stone cold. I had to reheat them. The muffins were just about warm.

Been waiting in the drive thru queue for 20 minutes. Don't know if they have short staff or what but no ones parking any cars and the queue is massive. Really awful service. Food was okay.

completely wrong order and can't get hold of them!!!

small error on double cheese burger today, but usually have no issues with this McDonald's

The drink has spilt in the bag and has gone all over the floor. Shocking

Always consistent, quick and tasty.

Food freezing cold and burger was hard couldn’t even bite into it

took a while to come and when did it was all freezing cold

It’s A piece of chicken. One of the workers put chicken in my order. was eaten before it was given to me. When I get home I open box was piece eaten really poor quality and service staff and management don’t help. I see today how it’s my order coming

They actually got my order correct this time, which was pleasantly surprising considering its been wrong every other time from this branch. Still unable to deliver food even close to warm though, so somethings never change I suppose.

I needed to say 5 times what I want to get so they understand

Missing burger and fries and unable to get refund thanks so much

My food never came waited 3 hours said it was delivered but never was

I’m not a fast food guy, the McRib does not contain Ribs. Service fine for a fast food

chips was cold missing 2 burgers

Had to throw it away the drink had leaked all over the food

Good place for the family. Service was pretty fast..

My order was missing the syrup and knife and fork for the pancakes.

Absolute joke not ordering from there again i never got sauce the drink was spilled in the bag and the nuggets was cold.

This McDonald is a joke they can never be bothered to send the correct food, it is always squashed and freezing get some better staff !!

Great food, friendly driver.No problems.

didn't deliver to my address I had to meet on main road as driver couldn't follow directions

Took ages food cold nuggets hard and cold no straws no saices 😡all the money it cost to

honestly, the worst McDonald's I've ever had, never again, dry as a bone and barely any sauce on the burgers

Chicken selection was burnt ,also y cheese burger was burnt inedible

Table service, had to get my order, no straw for my drink had to get up and get that. It was the same with an another customer who had to get his order from the collection point.

The food wasn’t the greatest it was freezing cold didn’t taste the best

Food came cold. 0 care in boxing

My food came next level freezing cold as the delivery driver must have took on 2 orders at once that was miles away from each other while on a bike! I requested a refund as I spend £25 on the food and couldn’t eat it at it was rock solid it was that cold, I want a full refund on this order !

Driver didn’t follow instructions

1st time been inside here, very quiet for a maccies. Still didn't stop the service being extremely slow and food presentation garbage. Opened breakfast wrap and most fell out the bottom . Don't usually review but thought this was worth mentioning

all the food is freezing cold & the nuggets are stale chips are un eatable

but paid for sauces but didn't get any

The big Mac was freezing, the fries and the chicken selects were also freezing only the nuggets were really hot

Took half an hour to make our food which I have never experienced with McDonald's and we were literally second in the que when we got there.

Food was for my grandson ordered a plain double cheese burger only thing I left on was the cheese ended up plain bun with burger no cheese

Order was cold, they put hot chocolate and tea in the same bag as mcflurry which had half melted by the time it got here. Was 15 mins late and why do they never give you any milk with the tea. The chips were large but you got half the box. Disappointing.

Drink served lying down in bag, all soaked and leaking, damaging other bag and wetting food. Needs to be packed with care.

Every time I order something is always missing of my order and it not cheap I am really unhappy with my order and hope to see an improvement nexted time I order,I have ordered 3 times this week and it’s been the same every time am really unhappy my order was 17 pound and 9 of that was missing out of the order and the drinks taste flat ,delivery was speedy and am happy with that and food was not freezing the only bad thing was half my order was missing !!!!hope to see a big improvement

Extremely dirty location: tables, chairs, walls and floor, toilets smelly and dirty. Wondering what the food prep space is like. I do not recommend!

Not enough staff , no one at the till for paying in cash , food takes so long to be packed that it arrive cold , this place defo priorities the drive through over the restaurant The lady cleaning is amazing , so kind and thoughtful. Help kids carm down whiles waiting so long for food , nothing is to small for her , she is amazing

It's a McDonald's. Used the drive through. Unremarkable - but that's not a bad thing.

DO NOT ORDER FROM THIS MCDONALDS ON UBEREATS!! Driver stole my food and delivered it elsewhere and claimed I had collected it. This is absolutely not true. 20 pounds they took from me. Uber will not refund me either due to the driver claiming he has delivered it. Apparently the pin you are given means nothing also. Again, do not order through ubereats for this mcdonalds.

Went through drive through. Took forever. Never had such poor slow service. 10 mins per car.

the chips were freezing i’m going to ask for refund

drink was places sideways and went all over my food

order sent bk was soaked not paying for wet food want a full refund

Food was cold and missing a burger

Macdonlds can not say anything else always enjoy a treat from here

Every time we order you don’t put sauces in when it says required

Wrong food given, and stone cold

Every single time they mess up the order at night time everyone working there must be thick as fu@@

all food came, happy to see my full order from a McDonald's, driver was fast and very polite

2 sausage egg with no sausage! Great morning

My chips were stale and cold also the nuggets were nearly cold

missing items, drinks were upside down in the bag, spilt all iver the bag soaking all the food making it uneatable. thanks alot.

my delivery was on time driver friendly good tho was cold not drivers fault the restaurants fault as they always put the food together and leave untill driver gets there when they should do it when the driver arrives at restaurants and give the order number

Fast delivery, driver was friendly. Food was hot and delicious.

The order took an hour and was stone cold when it finally arrived

Worst McDonald’s in Manchester.

Food freezing once again. 3 times I have ordered and every time the food is cold. The staff pack HOT food and place it on COLD drinks so by the time the food arrives it’s absouletly freezing. Spending nearly £20 for COLD FOOD and 30 minutes late. Disgusting service.

everytine something is missing

To night at 1:30 am my food came from Mac Donald’s only not to be my food in fact missing and different items

Driver was swearing at me shouldn’t have a job.

ordered a large meal with large strawberry milkshake and paid extra and I got a kids carton of strawberry milk what a joke

Extremely rude delivery person

The estimated time was originally 7:25, it eventually turned up at 7:55. The food was freezing, stone cold… not happy with this order at all.

We get from here on delivery apps and there is always an issue. When ordering breakfast pancakes they always forget the syrup. This evening we needed a quick meal for kids so ordered happy meals and they forgot the fries. It’s not hard is it.

Did not even receive my food in the first place.

Arrived freezing cold !! Missing items

I want one know why my order arrived all wet

Didn’t deliver all items. Didn’t get sauces or straws. Awful

I had fish burger meal and morzela dippers 4.02 am in morning 12/09/24 drive through they gave me cold and dry burger disgusting made me sick Mcdonald should train thir staff give people fresh burgers

The drink was put into the same bag and has spilt all over my food!!!!

Lovely hot food delevred p. Time

McDonald’s forgot part of our food

This is bury road McDonald's Manchester I visited McDonald's on a Friday night and unfortunately had a very disappointing experience. I waited for **20 minutes just to place my order**, even though the restaurant wasn't particularly crowded. The staff seemed disorganized and inattentive, and no one was making an effort to help customers in line. Once I finally managed to order, it took **another 15 minutes** to receive my food, with no updates or apologies during the wait. There was no acknowledgment of the delay from the staff, and they appeared indifferent, showing no concern for the customers or the poor service they were providing. Overall, the lack of customer service and long wait times made this a frustrating experience. McDonald's should ensure better staff training, especially during late hours, to avoid these issues and improve customer satisfaction.

Toilet facilities are generally good in Mcdonalds, poor here. 3 stars.

Extremely dirty and unhygienic the floor was covered in food I DO NOT recommend. :(

the order was canceled then I had to reorder and when I did they just packaged the food from an hour ago and sent it to us instead of making it fresh once the driver cancelled because all the hot food was stale and the diet coke was flat, food was barely eatable because of how tough it was.

All drinks had spilled everywhere in the bag and wet everything.

Bad customer service. Dry Big Mac. No tissues.