Mcdonald's Restaurants in King's Lynn and West Norfolk

Justeat app didn't deliver our food even though they said they did but we called McDonald's in Hardwick up and they were very helpful they apologise even though it wasn't there fault they given us order what we ordered with just eat for free and given us free ice-cream thank you so much Kemp hope this is your name

Mc donalds is now out of touch with the cost of living. It's cheaper to go out for a meal in a proper restaurant than to get your family a snack at mc donalds. It's so expensive, and you come away still hungry 😒.

Usually I prefer to go Hardwick Mc D

As is the norm at this store terrible service is you have to waste them visit this store

Your delivery man was very happy and friendly

Sadly not five stars because have used this McDonalds site numerous times and on most occasions it’s anything but fast food, and when you do get it, it’s far from hot, and the fries tend to be covered in too much salt. Also recently (daytime, Feb 2025) bought a couple of McFlurries, both of which resembled a melted milkshakes than ice creams! Have started to find the Pullover Roundabout/West Lynn site to be better, which is only a mile or two away. If you want your food order ‘quick’ I’d suggest pre-ordering on the app, and picking up from an order bay, but even then we’ve come away with semi-warm food…. 😔 Additional comment, having visited at 1:15am on a Saturday morning (Mar 2025) - Wow, what an absolutely terrible experience!! Pre-ordered on the app, got to the site and waited by the ordering totem pole... and waited.... and waited... and waited... only for me to call out to see if anyone was there, to then be told "I'll be with you in a minute!" (sharp, with no apology for the long wait!). Police car then pulls up at the other ordering totem pole to be served straight away/before me! The McDs guy then comes to me and asks me (in a tone as if I was putting him out!) what I'd like to order (obviously totally unaware of my app order). Explained I'd odered via the app and then get directed to the first window, and on towards the collection window, where both the Police car and I wait for ages for our orders (long enough for us both to turn our car engines off, and thinking the food was being freshly cooked). When I got the food, and parked up to eat, I found the fries were cold and limp, and the Big Mac was just warm, with the salad inside it looking very sad and sorry, as if it had been left out all day! Worst McDonalds experience ever!! Given the time it took to get the food I expected it to be crisp, fresh and hot - Won't be returning to that McDonalds site ever again! It would've been quicker to visit to McDonalds a couple of miles away, at Pullover Roundabout (A17/A47/West Lynn), which is also owned by the same franchisee....!!

I went there with my mom sister and brother my sister ordered herself a single Expresso got in the car she opened her expresso it wasn’t full it wasn’t even quarter full! She was given a single sip of it wouldn’t recommend we also had no ice in our drinks

missing - no syrup with pancakes

chips were too bad to eat and both burgers were stone cold

Missing both portions of fries.

Can’t really complain, shame prices have increased so much though.

one of my order was missing. in the receipt it was included but was not in the food that arrived.

unfortunately with my order am missing sauce's so not nice

We had a couple of coffees and went through the drive thru. The queue wasn't moving quickly and it took us about 20 minutes to get from one end of the drive thru to the other. The first young lady who served us was quiet and reserved and the second lady was the polite and guided us in our queries of the parking. Plenty of parking as its situated in a large retail park.

Food was cold non off the sauces came and no straw for the drink

Deliver man was very friendly and polite

Chips were a bit under cooked and the whole meal was only just warm.

Food was hot, everything was there and I asked for more onions and gherkins in my burger and for once there was loads 🤩

paid for sauces I didn't get any sauces

Everytime I visit there we have to park up and wait around 10mins just to bring the food out

Canadian Barb is so lovely. Whatever she may be getting paid certainly isn’t enough.

WRONG ORDER COMPLETELY AND SHE THEN TOOK THE ORDER AND DRIVED IF NOW IM OUT IF POCKET

Driver got into an accident and they didn't bother sending my food with a different driver, my drink was empty and my food is stone cold. Fuming.

The food was incorrect but the delivery driver was awesome

I haven’t got my money back i am fuming !!!!!!

I was ordering my food and waiting in time then they change car and the after I was waiting about 30min more …. Food it’s cold … really don’t happy with this service …

very helpful delivery driver took it into my room for me was I was grateful fir as I'm currently on crutches

Food was cold, the buns wasn’t toasted shocking service yet again surprise surprise certainly won’t be using you guys anymore learn to cook and employ adults who care about the quality of food

It's a McDonalds. Easy to park today. A cheeky McFlurry apiece.

delivery driver was friendly and helpful by placing order inside room for me as I am on crutches and would not been able to take delivery off of them directly.

It is what it is just not as cheap to buy as it was

Was missing part on my order, apart from that it was on time

Best McDonald’s we’ve had for ages!!! Amazing!

Great service, 15 mins early! Food was lovely

Helpful staff, clean. Quick service. Toilets available. Car park outside

Missing two burgers-awaiting a refund. Normally all good so hoping it's just a one off.

Missing drink and employee is very rude and put the phone down on me

Always forget straws and sauce!

No bbq sauce for the 20 chicken nuggets again

Best MacDonalds we have been too

Did my Anniversary night there it was fun

food was stone cold, waited over 1 hour and 30 minutes to relieve my order, shocking worst service ever

didn’t bring me a straw or any of the sauces that i bought or that came with my meal

Probably one of the worst McDonald’s I’ve ever been too constantly forgetting items food taking up too 20 minutes which is ridiculous as it’s called fast food all the employees where messing about food was pilling up and just sitting there getting cold honestly this place needs a staff overhaul it’s ridiculous. DONT LISTEN TO THE 5 STAR REVIEWS MOST LIKLEY THE EMPLOYEES DOING THEM TO MAKE THE PLACE LOOK GOOD ITS NOT !!!!!

Just went through drive thru and soo slow, mo card payment but can take card in store but don't tell you till yourin the drive thru . No apology for the slow crappy service!! Avoid like the plague!!!

really disappointed with my order from McDonald's at Hardwick in King’s Lynn. first I asked for a double egg Mcmuffin but got a bacon and egg then the double sausage and egg Mcmuffin was cold and hard. When I tried ringing they put the phone down. absolutely rubbish won't be ordering again.

Nearly 3 hours to be delivered

I'm not going to overblow this .....it's a maccies. But the fact I'm writing this review is testament to the fact that it's probably the best maccies I've had. I've had a few. Having passed a couple of restaurants after hours driving due to drive-thrus starting on the main road as everyone else thought the same as us, we decided to stop at the Hardwick as we had parking at the nearby Tesco. Being busy, my expectations were below fifty percent of getting a good experience. I'm glad I was wrong as It was quick table service and all food was hot and as fresh as it could have been. The time from entering the restaurant to service was 5 mins....in my experience, that's a win. I left the restaurant actually thinking it was worth the money, where recent experiences at different franchises have left me feeling the opposite. Please can all McDonald's give me this experience? I did overblow it but mean it all.

missing a drink nd some of the food. food was cold

Missing items. One small chips, one regular chips, sauce and no straws for drinks.

2hrs for 2 stone cold Burgers & Fries and 20 nuggets a P*ss take McD's you should be ashamed of your selves.

Late and missing both McFlurrys

I really don’t know how hard it is tbh, ordered food for delivery, yet again no straws and missed sauces. Big tasty no sauce sticker on the box says no sauce, guess what sauce in the burger, I don’t expect the food to come hot but stone cold is a joke, a massive chain like McDonald’s. I’m sure these reviews are not even taken on board. But you are a joke and if I could give you a minus I would.

Quick delivery,but dips missing as usual.

Perhaps the staff could watch their language in front of customers and stop banging on the doors. (23:59 .20/12/23) just as you were closing

Food was cold. No straws. No sauces that I paid for and took over an hour to come

Friendly young lady and very helpful

food looked like it had been kicked about and cold

Fries were cold and ice cream melted before getting to me

Took 1 hour 40 mins and is cold

We ordered only 6 nuggets and a burger and it took 45 minutes and they got the order wrong and forgot sauce absolutely terrible

I didn’t get my order so what you on about

Took to long & everything was cold, even the coffee. Had to microwave all food & coffee. Ice cream has melted so cannot be eaten. Waste of money! Not ordering again.

I am missing both of my happy meals and the food is also cold

food stone cold . mcflurries where all melted and hot apple pies had a discard tag on for 17.05 got food at 17.20 shocking service

Poor delivery. Hours late! And rude driver!!!

First visit for years... Was just a pre Tesco shop coffee & chat with usual mates, seeing as Dobbies cafe now shut... Dont like machines so ordered at counter, served fast, coffee good & hot, just missed drinking outta nice mugs...

Order chocolate cookies got berry muffin not happy

Outstanding food,service and cleanliness.

Food was cold when it arrived and chips where everywhere and no toy in my daughter happy meal and no drink with the happy meal

Food was so cold. Burger looked like it had been dropped on the floor. Gurkins not even in the burger.

You didnt pack the nuggets on this order either but i did not request money back how hard is it to read a bit of paper thats infront of you

The food says it been delivered but hasn't shown up .

Only went in to use the loo.Have a mcmuffin.Not nice.Food is fine if you are under 25.

Items were incorrectly customised

no dips as usual. huge disappointment considering i’ve got 20 chicken nuggets to sit and eat when ive paid for four dips a like 20p a pop .

Far to long waiting time for standard door

Didn’t get free nuggets like I was suppose to,didn’t get my sweet chilli dip and it was stone cold

The order took an hour and 40 minutes to arrive, was cold and incorrect. The whole order was inedible.

I am very disappointed with McDonald’s. Usually when I have my normal sausage and egg McMuffin I find it the same pretty much every time. However today to my surprise I bite into my breakfast and find a large piece of egg shell. This is very unacceptable because eggs supposed to come out of egg shells before being cooked. McDonald’s step up your game, appalled!!!!!!!

Drive thru. Once again got home to find part of order missing. Cannot get through to them by phone. No other contact details available. Not helpful when there is a disappointed person at home.

The food order was incorrect. I had asked for extra pickles in both burgers and when they came they both had ‘ no onion ‘ . We had cold chips and the burgers were basically luke warm too

NO FOOD DELIVERED!? Non English speaking man came to my door with no food and could not explain to me why (just jibbering on and making no sense no matter what I asked him) So I have been charged and have no food -HELP ME!?!

order large chips didnt get them and stone cold

It's a good maccys service can sometimes be slow but it's in a main area so it's to be expected people are lovely and all in all one of the best maccys

Missing chips rest of food is cold not happy

As with all McDonald's the food is vile, service diabolical and staff that really don't care... But I don't blame them, they don't get paid enough to care and why should they? And £15 isn't cheap for what is vile cheap muck. McDonald's need to sort this out ASAP

The driver that delivered my food smelt of alcohol really bad and he was driving a car

how can mcds get worse than missing food? wait missing food and cold. keep up the good work

Delivery driver was a nice guy who took care with delivery my food great guy

Food brilliant. Staff polite and served with smiles

Stone cold, no dips even though I payed for them and no straw

My fries are missing and didnt get no straw with my drink how can you forgwt my fries and the food was stone cold qen it arrived

One of the quicker McDonalds I’ve been to recently

Did not come with any s sauce and I ordered sauce

Did not come with sauce and I ordered sauce

Did not come with sauce and I ordered sauce

Stupidly late and loads missing

it says its been delivered. But not to 8, Russell Street.Kings Lynn.Where is my order. please.Please advise

food was stone cold, delivery was spot on but just cold