Mcdonald's Restaurants in Pendle

Delivery time changed several times and a happy meal took 45 mins to prepare

Good food, items as requested thank you

half of my order was literally missing

Food was slightly warm including my coffee!

Horrible food and the place was just full of Uber drivers getting in the way and blocking the counter. It's a busy place that doesn't need a dozen Uber drivers making it worse standing around doing naff all. First time I've eaten Macdonald's in about 5 years. Won't be eating it again. The coffee is ok though.

I paid for large banana milkshake and you sent a small fruit juice,you absolute waste of space,every single time.YOU THIEFS

absolutely shocking pay for food constantly send wrong items,absolutely useless THIEFS

2 hours waiting ... then most off items missing when it did arrive

Food was cold and disappointing.

ordered 3 lattes he gave me the bag which was dripping I asked him about it and he walked away so I only ended up with 2lattees as 1had spilt all over the bag as ots paper it went all over my carpet and kitchen floor not happy with this at all

Burgers nothing like advertised, just thrown together no care or thought and wrapped up and slung on a tray.

food never arrived and cannot get a refund as the delivery driver lied and said he had delivered my food.

Once again items missing from the order and food was cold. Ordered cheese sides that were supposed to come with a tomato dip- NO DIP! Cheese bites were cold, dry and inedible! Also missing side of chips and another dip so ended up with a lonely burger for £11.72. Disgraceful service! Happening too often now.

Everything was fine apart from they had put a doughnut in instead of a chocolate brownie .

The food was ok but cold……….again! Plus the fries were undercooked and inedible.

All food was cold drinks was flat and I live across the road, inexcusable being cold

Shocking again last week lend we had a burger delivered with no bun, how that’s even possible I don’t know. Today the order was wrong and all the food was cold

ordered a sausage mcmuffin meal and a breakfast wrap and only got a meal no wrap really disrespectful on the phone

Waited 1 hour and 45 mins for my food to arrive from McDonald’s food arrived stone cold what a waste of money

Seriously give colne a miss its terrible

Delivery driver was a pain. I had to read my code out to him 5 times, get people who understand English numbers.

Forgot all chips for the meals.

tragic, food over an hour late, cold, awful service, no help from restaurant or just eat, abysmal

Thanks for the sugar for my friend, but you forgot the stirrer!

Took 2 hours for a driver to pick up food. Food was cool. £1.85 service charge for rubbish service.

waited ages for my food to be delivered. my tropicana was warmer than my food

Needed for a Sunday morning thank you 😁😁

My fries were cold and stale with way too much salt to the point I couldn’t eat them. My burger had looked like it had gone through WWII and was cold and the bun was mushy and rubbery. The chocolate milkshake was very clumpy and it had strawberry syrup under neath the lid and inside the cup. Might as well have given me a strawberry milkshake with a side of dogfood.

the food came here alright but as I got my cola out it went everywhere as the lid wasn't on properly I'm now out of a drink that went all over my counter and floor

everything was cold in the happy meal and the 2 meals that iv order everything went in the bin!!!

I want a refund the food is cold

Fast service and good coffee, excellent thanks well worth a visit

Got myself a wrap of the day and a coffee. Self service machine didn't give me a receipt so I had to get one printed from the till. Food was standard McDonald's level, no complaints. Wasn't waiting too long.

cold food. o ly live 5 min so shouldn't be cold

The food was stone cold and had to be reheated, crazy to think the restaurant is less than a mile away.

As usual, my double quarter pounder with cheese was divine, to be honest, the fries were a little overdone - but I'd rather throw away some fries than a burger tbh lol

everything was good but I did order 2 sweets chilli sauces (chargeable at 70p each) and only got one.

Items not delivered leaving kids with no food!

Food was cold drink was leaking everywhere.

the burgers came looking a right mess and food was just a little warm

order arrived cold. the driver did apologise as the restaurant was very busy so was not his fault. The ETA kept on getting longer and longer and was way over an hour then the original ETA. If I opened the order before the driver had left I would have sent it back. I will never order McDonald's again from just eat

the food was freezing and the cappuccino was cold

After talking to mc d in colne my other was sat 20 min and delivered over an hour later no food received I would like my money back thank you

Driver dropped bag on floor so food has spilled everywhere inside the bag

We got our drinks but nothing else?

Chips were cold & burger over cooked

all food cold took over a hour for the courier to even get the food very disappointing

Food was late , cold and stale.

It's McDonald's what is there to say

chips were cold, 1 burger was ordered plain but they put onions on it. chicken nuggets were stale tasting, had to throw away and home cook instead

Ordered on the McDonald’s website uber eats delivered order was wrong. I called store to be told nothing they can do ring uber eats. Under eats didn’t answer gave up after 10 mins. Terrible that I paid for items I didn’t receive

the driver was very scary shouting at me and pushing his hand in my face I've never been this scared I need to make a complaint or ring the police I live on my own a single female 🥲

Chips are like cardboard and stone cold half of the drinks have been tipped out!!!

Considering the location of the restaurant is only 1/2 a mile away the food was freezing cold

Food was cold.. food was missing

All food freezing cold, literally like it was in a fridge. coke on it's side in the bag fully spilled out and leaked all over the carpets as we brought bags into the house. will never order again.

Ordered at 12.30 received at 13.53

Didn’t get the right order I got my drinks but no food! And then didn’t get a refund for some reason!

Double cheeseburger missing and two garlic mayo dips. Otherwise solid.

all my orders are worng and part of my order missy

Every thing cold took ages to come aswell

We went early in the morning,having our quick breakfast,everithing being nice and good tasty.

Where do I start…. What a shambles of service it’s called ‘fast food ‘ buts it’s far from that we waited 20mins for a burger!

The food took absolutely ages to come and when it did arrive it was freezing cold

cold food and no dips for my daughter's nuggets

It might only be 70p but I didn’t get the dip I just wish it was truly checked

where is I even start possibly the worst McDonald's going, I don't know who the manager is but how they're letting food as shocking as mine was out is unbelievable. everything cold, mcrib was a long burger wth a dab of BBQ in the middle, cheese slices hanging off everysingle burger and can't even pour a milkshake properly was filled up to the brim on the Cup and literally went everywhere. pure shocking

AVOID. Absolutely shocking worst mcdonalds ive ever been to. The coca cola was unflavoured and tasted chemically. The nuggets tasted like normal chicken breast didnt have a mcdonalds taste and were sweaty. To top it off they put lettuce on a standard cheeseburger which wasnt asked for and pretty sure lettuce is only used in big macs etc plus several other missing items. AVOID.

Very tasty, really enjoyed both McMuffins.

Was cold as owt chips and quarter pounder wasn’t eatable

Took ages to come. Food was cold , no sauces for nuggets and no topping on McFlurry

I Havent recieved anything, order is gone, restaurant dont care about anything

missing nearly all items... absolute joke

Not to bad shame we didnt get a receipt from ordering machine toilets were clean staff polite

I did not get what I ordered. missing the fries and dip and received 2 wraps instead. Not what I ordered or wanted. What's worse is I phoned the restaurant to see what they could do to rectify it and was just told to contact just eat. No apologies

the food was cold and tuck an extra 50 minutes to arrive

Far too busy and not enough staff

Truly by far the worst McDonald’s I’ve ever been to. Waited 10 minutes to even get served at the drive thru once I got served I got my daughters McFlurry straight away and then told to park up and wait. They took 20 minutes to bring my order out so the McFlurry had melted and only to find out that my food is completely cold and if I wanted it replacing I’d be waiting another 15-20 minutes … this isn’t my first bad experience here and truly shocking how bad it is … this franchise needs removing off franchisee and reselling to someone who actually knows how to a fast food outlet as they don’t have a clue how to run it now

McFlurry melted, chips and burger cold

Poor service always seems chaotic

For starters the order was an hour late ! And then when it came it was stone cold. Then my vanilla milkshake was BANANA which I hate ! And there were no sauces that I asked for. Absolutely disgraceful.

Food was stone cold when delivered, no sauces and the burger was all squashed

came freezing cold. and milkshake was like water. obviously been in his vehicle for a long time although we are only 5 mins away

My children’s food isn’t all there chips and a drink not happy with this service I never have a problem usually

Order was on time, I'll give them that. The only thing I got that I asked for was my coffee... and someone elses. Not a single item of food.

fantastic service and really good food

pre ordered for specific time turned up late! drink wasn't fizzy, most foot items were cold

Food cold , drink half empty as it’s spilled in bag , waited over an hour for delivery . Shocking service

I am so angry every time I order from McDonald’s a piece of food is missing. I’m not ordering from Just Eat anymore.

never got food delivered to wrong address...but how is that possible when nobody else had bode ?????

Cold and sauces we ordered never came as per usually. Not hard to read a order receipt but clearly I’m wrong

Ordered the two Big Macs with fries but only got 2 Big Macs so not happy every time we order from you always things missing

I’ve clicked the address I wanted my food to be delivered but for some reason the app has sent it to a different address I would like a refund or my order sent to the correct address please

My top tip would be drive to Nelson sagar st instead! Came tonight I’m writing this in the que. 15 mins waiting for service at the drive thru. Told to pull up and wait in a bay. Waited in the bay to receive the food for SEVENTEEN MINUTES after I already waited 20 mins to get all the way around the drive thru and the worst part was handed my icecream at the window it was just liquid by the time the food arrived. Where is the logic?

The order was missing most of the food no sauce and what we did get is freezing got two children waiting for dinner that they can’t even have!

No food delivery after a long watch on your tracker it comes cold after the driver had to make many deliveries obviously you don’t care

Wrong order delivered 3 meals ordered and only one delivered which was not even on the order

Didn’t receive my food, only my drink and two extra drinks I didn’t ask for

food was inedible and freezing cold, even the coffee was cold which is ridiculous because mcdonalds coffee is like lava

poor McDonald's service, I paid for Cola-Cola but they gave me Fanta