Based on 2.767 opinions finded in 2 websites
Based on 2.767 opinions finded in 2 websites
Opinions
Absolutely joke of service here, EVERY single time we order from this place we end up with food missing and loosing money…I mean REALLY! What sort of person must you be if you can’t even get a burger order correct, still that’s what happens when you shop at places like this I suppose 😡😡😡
R Vale Roofing Ltd . 2024-08-24
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Ordered a quarter pounder meal with no pickles. Burger came with pickles and the wrong type of onions in.
Ewan Gow . 2024-08-22
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never received my order and recently i ordered again i had missing items of a whole meal
Connie Harvey . 2024-08-08
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Visited the McDonald's drive-thru bullsmoor. They have two counters for ordering and one counter for paying and delivering. During peak hours, the traffic queue can get quite long, causing some delays. The staff was friendly, and the food quality was as expected, but the wait time was a bit frustrating. Could benefit from better traffic management to improve the overall experience.
Sanjee With Randi . 2024-08-02
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McDonald's for what it is. Drive thru, but they forgot the fries but was corrected.
Mad Nutter . 2024-07-30
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Ordered a delivery to my flat tonight. Ordered a Double Big Mac with bacon meal and various other burgers fries and shake. Everything turned up but without the Double Big Mac with bacon burger. Order 94074. Spoke to uber. They will refund £2:86. Burger costs £6.79 Rather pissed of, confused and upset!😡
Baz . 2024-07-25
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There is big problem with delivery people...
Maciej Guz . 2024-07-17
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Not so busy today. Drive through
B Holnes . 2024-07-05
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This place is ridiculous. Cant get an order wright even if I wrote it down for them. Ordered large chips might as well just for medium. Completely missed the chips in my daughter’s happy meal!!!!!! Got the stupid toy though. Missing sauces that we paid for. Every time we order from this place it’s wrong. Don’t bother going to this McDonald’s.
MadMax889 . 2024-06-30
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Not heard of McDonald's before. It's ok.
Jeff A. . 2024-06-30
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Always enjoy my mcdonalds food 👍
Bulend Ismail . 2024-06-26
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Crazy. Drive in shut. No milkshakes. Locals rioted.
James Schall . 2024-06-24
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I ordered breakfast only got my drinks not my food and McDonald’s don’t answer the phone. When u try and get ur money back
Georgia Collins . 2024-06-24
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Very good branch. Food are usually good as other sites.
Ahmed Khan . 2024-06-17
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Last two times they forgot my one meal .
Onur Demirci . 2024-06-15
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Okay until someone getting they were 'disrespected' and started kicking off. Language, threats to staff, etc. resulted in alarms going off, video being taken and security called. Not a relaxing quick meal after all. Oh and why does no one here respect disabled parking bays? Not the finest McDonald's franchise location. Staff were nice. Clientele not so much.
Jose Figueira . 2024-06-14
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This like all other Maccy Dee's. Which is very good, you know that the quality and good service is gaurenteed.
Michael Broomes . 2024-06-08
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Ordered a McPickle, and only got one extra pickle </3 other than that pretty average maccies. Nothing extraordinary.
Woody . 2024-05-29
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Went for breakfast. Very clean and service was prompt. Keep up the good standards 👌
cappie One . 2024-05-25
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I don't eat McDonald's It makes me ill and sick
Tracey Williams . 2024-05-22
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I been there with my kids and their friends one of staff , najmeh , help me to sort out my table and manage kids , she was so friendly and professional
raheleh nazari . 2024-05-11
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Was very loud, toilets were dirty and broken like most McDonald's. Never rate the food but it was last minute and needed something basic
James Shortland . 2024-05-09
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Order 4 meals through drive threw When i got through collection they were confused with the order.had to tell them again what we order .surely it should be shown on the receipt when I got home 2 meals was missing Had to go back .useless .
marie leclercq . 2024-05-06
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I go in quite a bit coffee addiction lol and the dog loves a ice cream the staff are pleasant the delivery ppl love watching the dog have her ice cream
Seamus Gallagher . 2024-05-05
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Easy but there's always a queue
I R . 2024-04-28
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Update: also don't include food when you order on the app, and you CANNOT get a refund from anyone. Original: Closed before it says it should do. Turned up at 11:23pm when it should be open till midnight. Management need to keep store open when it says it's open. Pretty basic concept if you ask me 🙄
James Perry . 2024-04-24
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If your food arrives with everything as should then your lucky but chances are it will be cold, I don’t know how thick you need to be to work at McDonald’s but this place lowers the bar
lucy atherton . 2024-04-19
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never ever order more than 1 meal on delivery platforms always missing items and food quality 0
ahmet gilgil . 2024-04-15
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Rude Staff: Ama - Bullsmoor Lane McDonalds Good afternoon Id like to report a Very Rude and Obnoxious Staff As her service wasn't the kindest and the intent was with micro aggressions/Malice Her service involved twisting your words, racist Micro Aggression, Implying she doesnt like the way you Look/Appear And also by the End of the service she Was very ignorant and did NOT Reciprocate my friendly gesture/approach Instead she was Terrible and Didnt acknowledged any kind gestures
Round Block . 2024-04-13
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We used drive thru today around 430 pm. Staff who was taking order on drive thru was rude - waited too long in our side while the satff kept serving opposite side and on questioning response was rude.
SPRASTFSLSVEA 2019 . 2024-04-07
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We arrived late at night. Assistant couldn’t hear/understand what we were ordering. My friend had a problem using her code on her app. When we got our food my friends fries were cold so we went round again.
Keiran Harvey . 2024-04-06
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Personal is completly lazy !!!
Krum Rusenov . 2024-04-05
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It's a standard McDonald's nothing special
Lord Commander (Routon Fang) . 2024-03-30
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Great experience. Lovely food and friendly staff.
Paul Isaac . 2024-03-24
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as you would expect and this time the food was at least warm, all in all happy 😊
Coz za . 2024-03-23
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Youth drive through to water breakfast ask for a breakfast roll with extra sausage didn't receive any sausage ask for a toffee latte large received a regular coffee. This is the fourth time it's happened in a row. Realise when I was halfway down the motorway. Tried calling the store on each occasion and nobody answers
two trips . 2024-03-07
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Today March 7th I was hungry of McDonald’s. So I made it
Laercio Jr . 2024-03-07
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Was made to wait in the que for 10mins in the drive thru, people behind me were served before me, made me feel very frustrated
mehdi n . 2024-02-28
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Nonchalant staff! Just a hint of sauce in the sandwiches, everything is dry.
Landry Nitu . 2024-02-24
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Honestly one of the better ones around my area that I would drive past brimsdown just to go here. Everytime I come here to the drive through I by the time I pay and drive around to collect my food there is no wait and I receive the food straight away.
Tommy . 2024-02-24
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Given up fast food for 2 weeks Given up dairy and chocolate Wheat and MSG My skins cleared up and I feel more energetic I gone back to the gym and started looking more alive ,,,guys cut out this junk food it’s literally killing us ..and destroying our kids bodies
Bobby Dew . 2024-02-24
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The service is horrendous, took an hour and a half to make a few nuggets and some chips! Tried to ring their phone number which nobody answers?! I thought working in McDonald’s was one of the easiest jobs going hence why children are allowed to work there but clearly it’s too difficult for their unprofessional little minds to figure out how to make a basic order then maybe consider a new career 👏👏
Alex Bundock . 2024-02-14
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Came in for my grandauthers 10th birthday didn't have any beef products so had to have chicken which was the worst I think I've ever had will not be going back to bullsmore Lane mc Donald's again
_It’s_the _Train_set_ . 2024-02-11
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Best McDonald’s we actually had in such a long time food was good normally we so disappointed with the food and they actually give you a full cup of coke here amazing
Tanya Newman . 2024-02-11
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Went through the drive thru last weekend in the evening and while the place was packed, staff were friendly and patient. Our order took longer than usual to arrive so staff gave us an extra 2 medium chips as compensation for our time :)
Giovanna Talbot Correa Theme . 2024-02-07
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I am sick and tired of this restaurant. Whenever I order for delivery it either comes from here or Waltham Abbey. I always sigh when I see bullsmoor have picked it up as they simply struggle to put EVERYTHING I ORDERED AND PAID FOR IN A BAG!!! I have had enough. If you cannot offer the service properly do not offer it. I am sick of having to get in my car to go there to shout and be met with a manager who wants to tell me the order wasn’t from the restaurant WHEN IT WAS!!!! I am taking this further. Enough is enough. I can’t eat a burger without fries again or fries with no burger or two burgers with no fries 🤣 I am not done with this restaurant
Helina Nnawuchi . 2024-02-06
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You can come by car; there are plenty of free parking spaces. There are also plenty of places inside, so you can come with a large group.
Aleks . 2024-01-31
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Great drive through but forget uber eats
Scott Kendrew . 2024-01-28
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McDonald's has a sleek system, fast & consistent food,
adrian pritchard . 2024-01-28
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Food was stale probably been sitting for a while over priced mayhem inside
Steve Ward . 2024-01-21
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This drive through never gets your order right always something missing! Every time I order in the app for collection when I get home something is missing and when you try and call them they never answer the phone won’t be using this restaurant again
Nichola Belloguet . 2024-01-20
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Lovely place, clean and friendly
June Barry Was Tyrrell . 2024-01-20
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Pick up order. Food good as usual but received diet coke instead of regular coke, which I paid extra for and wrong dip.
Carole Oakley . 2024-01-19
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Needed a pee so got off M25 and then realised we were in ULEZ zone. THANKS MR MAYOR!!!!
Les Brown . 2024-01-18
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Does anyone even work here? I've been calling for about half an hour now?????????????
Don Reid . 2024-01-16
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When you are in a car, to order food, after receiving the food, you have to turn right again and enter the parking lot, and sometimes it is very crowded. I think it’s better to make separate road for drive-through left side 👍🏻
Nili DN . 2024-01-09
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Genuinely the worst McDonalds I've ever been to. Do your self a favour, wait till the next one.
Bill Birsay . 2024-01-03
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Not the best but it's not the worst too
MAXWELL K SARPONG . 2023-12-27
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Service was quick food was cheap and tasty, can't wait to go back...
Strides Pelley . 2023-12-26
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Lazy workers , lazy communication and when delivering, something is always missing
gabby filep . 2023-12-25
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Service was a bit slow 🐌 I just wanted a meal nothing fantastic And I wanted to go in buy meal and go I had a bit of a journey to drive 🚗
CADMON CABEY . 2023-12-24
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I wouldn't sit in and eat , the service is poor and the language from staff and people there isn't nice
Emma Maher . 2023-12-23
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Terrible service, rude staff, terrible place
Heitor Brandão . 2023-12-22
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Had what I needed late at night
John Curran . 2023-12-21
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Food was mostly good, burger lacked a little bit of taste. Service was perfect but the atmosphere wasn't nice as it was a little dirty inside.
MIMMICKJIMMY 123 . 2023-12-10
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Good coffee at very reasonable price
Jeffery Peters . 2023-12-01
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Quick, great, friendly service. Very accommodating. Good food.
Rox Jay . 2023-11-30
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Burger was like warm at best. Probably sat for far too long
kevin bayford . 2023-11-23
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Standard mcdonalds experience, lack of parking but is most likely bound by the size of the land, high traffic area means queues can be long at peak times.
Tyler Hewstone . 2023-11-21
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Its ok. Bit small. Car park no electric chargers. Standard fare..
andrew Ellis . 2023-11-15
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You know what you are getting here. Drive through is speedy enough.
Jay Pee . 2023-11-11
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big ques , que was actually coming out the carpark and onto the main road blocking traffic. no staff visable. Even got my order wrong.
Danny Milroy . 2023-10-17
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Experience spoilt by chips that were soggy, they weren't crisp, slightly undercooked and limp. Went through drive through and hard to communicate/understand.
Julie H . 2023-10-15
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We all know what's the food in McDonalds is like. Aside from that, I find this McDonald's always has reliably clean restrooms so if you are on the go, and need to go. Go here I also need to add to this review, this mcdonalds is always very busy, BUT they cope with the demand very well. When using the drive thru I have rarely been kept waiting and when ordering to eat in they also have table service which is a huge plus for me.
George Perren . 2023-10-15
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Standard McDonald's really but nice enough
Steve Kay . 2023-10-15
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What can you say it's McDonald's love it
heath maryson . 2023-10-14
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I went to Mcdonalds and I done take out then I checked my food and saw that half of the food was missing such as my nuggets and my burger was horrifically messy all over the big mac box the meat and salad was falling out of the buns. Afterwards I went back there and I told them why is my food like this and missing, they didn't care and they gave me an attitude while I was speaking to them they we're ignoring what I was saying. very bad customer service and very "Rude" staff and didn't respect me at all it felt like I was invisible or something they just looked away and stared at me then turned away then walked away with an attitude. This was very disrespectful and I felt offended towards what they done.
Kylian Mbappe . 2023-10-13
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Very bad service disrespectfull staff n they always put my order missing. In fact even if i tell them they dont care.
Alican Cihangir . 2023-10-13
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9pm only me and 3 others there, but still managed to give me the wrong drink, I ordered oasis and got a coke (which I hate) and no receipt as the self service machine is out of paper... Again (arnt they always)
Derek Wright . 2023-10-06
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it has very bad services..I talked to the manager and he is very angry and careless.. he said that if it suits you I should go outside ... I found hair in the food ... I saw mice crossing the toilets ... it's disgusting .. I don't recommend this mcdonald
Kingslygroup . 2023-10-05
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Good but the fillet of fish is getting smaller....
Gualberto Perez . 2023-10-05
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One of the worst service ever , food is worst
Bhargav Muppalla . 2023-10-04
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It was the perfect timed break from the norm... quick service for quick food for quick satisfaction
Richard Birkes . 2023-10-02
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Ordered at the drive through 3 happy meals a big tasty and a Caesar wrap One happy meal was suppose to be a hamburger extra pickles and was given nuggets Caesar wrap was meant to have no xesar dressing and it has it in it. Everything cold incorrect amount of stickers on boxes for monopoly and tried to call but no answer. Absolutely disgusting service
mackenzie grocott . 2023-09-30
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The manager is committing racism towards Brazilians, he is treating the drives and customers badly, he keeps making complaints about the drive's accounts without need!! the name of the manager and shoaib
Joao pedro Beriho . 2023-09-29
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The manager, shoaib is prejudiced, doesn't let Delivery collect, he mistreats everyone! I don't accept anyone to speak with him
Marcio Junior . 2023-09-29
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Managers of this branch are racist toward delivery riders that are trying to earn a honest leaving , doing fake complaint on their accounts and making them lose them accounts. Should be ashamed of doing this
Maycol Avelino . 2023-09-29
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the manager called Shoaib was extremely rude and ignorant to me, he treated me even though I was pregnant there when I asked for help. And I saw him ignoring the Brazilian delivery people there with the orders on purpose. HORRIBLE
Isabella Tamisari . 2023-09-29
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the manager Shoaib, was completely stupid to me, besides being racist, because I have a Brazilian accent, I will never go back to that place again, unless they remove this rubbish human being from there
roberto rodrigues . 2023-09-29
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Probably the worst McDonald's in the world. I had my orders cancelled twice before, no refund given. Today same story, but this time I went there with my order number and everything. When I got there there were like 50 delivery drivers blocking the entrance to the building, had to force my way inside ,and in front of me was a Dad with his like 5 year old child trying to get in as well, i got in same as that man with a child straight to manager, he's complaining about harassment outside, I'm trying to get food for my kids, it was something else, and manager just standing there with no answers. Horrible place. Just go different McDonald's
Arek Jastrzebski . 2023-09-29
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Very bad manager shuaib is big racist
José Luís . 2023-09-29
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We called in to get food on our way home, the car park isn't very big but we still managed to get a parking space. Food was great as usual from McDonald's I did have an issue with my order but once the staff were told it was rectified straight away.
Claire Parkin . 2023-09-28
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This place doesn't even deserve a star what an absolute shambles of a place, staff with poor attitude and arrogance and delivery bikes doint whatever they please it is an embarrassment of and establishment that's needs reform.
James Thurgood . 2023-09-15
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Ordered our food when it arrived it was cold.Every item was cold the chips were very hard.Do you not check your food before you give it out.
Diane Pook . 2023-09-13
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Fast food restaurant. Has a drive through to order and pick up food. Very quick food service. Customer toilets. Customer car park.
ALI . 2023-09-06
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It's ok, just wish I could have hot food rather than warm and not have to chase staff to correct my order. :(
Nat Bolts . 2023-09-05
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I’m got scammed and they won’t give me my refund
Priya . 2023-09-04
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The driveway and carpark are to close to the road, so the cars block the the road off. It's difficult getting in and out. The food is okay. It's just the location.
Delia . 2023-08-28
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Usually McDonald's restaurants in the UK are dirty with staff not interested in anything. That was the first one I have visited where people actually care. Food was hot and tasty. Toilet was clean and tidy. Same tables and everything. Well done for the manager and all the staff. Just one little advice guys. When you bring food to the table it'd be so nice to see smiling face and someone saying "enjoy your meal".
Lucjan Walecki . 2023-08-27
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Used drive through. Quick Service.
B G B . 2023-08-22
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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5091 Opinions
I visited this place yesterday and the food was hot and yum. Overall very good experience. Only 1 things i want to mentioned It would be great if some drinks holder was provided to hold two or three drinks from the drive-thru customers. Sometimes it is difficult to keep a cup in the car, let alone someone who takes two or three meals to take home. Otherwise very good, easy access.
8929 Opinions
The most consistently bad McDonalds. I live right next to it so sometimes I’m tempted to visit this branch and every time I’m reminded why I don’t. Food is always cold, half cooked, chips burnt and or drowned in so much salt they’re inedible. Please get new people in the kitchen
3 Opinions
ordered online. Food arrived cold and part of the order was missing. There was no attempt to rectify the missing part - the only solution offered was for me to pick up which given I have no transport and the rest of my dinner would be sitting there getting cold was in no way an option. More to the point the person offered no apology even. Will not be using them again.
17478 Opinions
The staff are very friendly and are always around in the restaurant. They make a good atmosphere. The food is fresh and hot.
1171 Opinions
I ordered the donur meal which my daughter recommended..Alhamdullilah it was a hit ..the portion is big nd definitely worth the money ..very friendly staffs.. Pls do try