McDonald's in Enfield

Food was not delivered by driver. He tried to deliver another order and left. Then submitted it was delivered and we had no food. Awful service. No phone number to contact

No errors, all food was there, nice and hot. We got napkins too which is always a bonus. All good, happy customers.

no order arrived terrible, non existent customer service I have been defrauded.

Hot food and you remembered the sauces. Brilliant. Very nice. Thank you

said delivered but 100% not t me

Really impressed food was hot and quick nothing was missing too thank you

I did not receive this order. When reordering, the app knew my previous selection and I nearly doubled my new order. This order did not go through until the latter order was successful. Please refund me the amount and the tip to the delivery person please. Rating is unfair to the company but is the only way I can advise you.

waited ages for order, then driver in a car took the scenic route to my house waited over an hour for order....Son's starving

all food was cold have only been offered half the money refund not happy

All items were not delivered at all

MY ORDER DIDN’T COME RIGHT I DIDNT RECIEVE MY SENCOND BURGER AND CHIPS PART OF THE DEAL!!!

Food was cold and wrong items came

The Thai Geen curry is one of the best around. Great customer service.

Very poor service. Expected time of delivery 30-45 minutes, it took over 2 hours for fast food preparation. Disgraceful, with no apologies or reduction in cost. Will NEVER order again and will definitely discourage others from ever ordering.

Drink was spilled and bag was soaking

Very gentle and careful. Great person.

I would like a refund on my order as I did not receive the order at all

I live 3 minutes away and my order arrived cold I'm disappointed.

worst experience ever chips was not cooked properly and cold spoke to just eat about it and nothing was done and the driver was messing around outside with his motorbike moving it from one parking space to then next don't think i will use just eat again when ordering McDonald's

my fries was missing my drink spilt inside the macdonals bag I need a refund

This order has never been delivered. I request to get my money back.

I ordered at 19:11 and my food came at 21:24. This is absolutely crazy and I would definitely like some sort of refund or I will not purchase from this store again. I am very disappointed

my food was all cold and all my drinks spilled in the bag and it was leaking just a mess

The food was incorrect everything I ordered was not inside the bag. I received the y order

The Mcspicey was overcooked and disappointing...

My ice cream was melted and everything was cold

Half my order was missing and they refuse to do anything about it. I have all pictures and my receipt so and an influencer with a huge platform and a link to tv media, I will expose you!

My food was luke warm, so wasn't as enjoyable as I expected.

Food was cold and chips were undercooked and rubbery. Had to reheat it all. Kids were not happy lol

My whole chicken sandwich meal was missing

My burger was tipped into my chicken select

Had to microwave it freezing cold

My order was maeked as delivered but never came and i requested a refund that never came! I will now proceed to close my just eat account! Also the last order from Mcdonalds Chingford came cold and missing alot of items the juice was spilled inside the bag.. i requested a full refund and again nothing was done! Very disappointing!

Ordered three meals with drinks. Received no food, only drinks twice over. Two hot chocolates and four orange juices. No food at all

Very busy but still some where to sit the drive through was the busiest I have ever seen. Food came quickly.

A regular stop off point en route garden centres, wasn't particularly busy but the staff member wasn't happy taking the offered cash, preferring my partner to go to one of the self service devices and pay by card. She didn't. Whether by accident or design (and sadly after we left) checking the change revealed an 'old' pound coin that was naturally refused at another outlet. It's a busy branch and I treat it as such, but a minimum service level with a degree of understanding goes a long way. Food was ok, coffee was hot...

Useless. Always deliver the wrong food

Delivered with a smile and to the correct address.please can you couriers ask for the code this ensures the correct home receives.

They sent us the wrong order but we ordered again and it was on time and food was good!

I ordered a strawberry milkshake and got vanilla

the drink was spilled and only half the cup had liquid in it

Terrible service , delivery was late , missing items , no sauces , bag split , do not go to this place !!

Ordered at 1:25 my food was over 2 hrs late plus no driver delivered had to beg the store for me to walk out of work during shift to collect my food myself

what I order it didn't Delivered

Didn't like the breakfasts so rubbery. Won't be having one again

Went for a porridge this morning, it took them over 10 mins to get that ready, and the store wasn’t busy at all. The morning lady manager has no management skills, as she always messes up shifts by letting all clients unhappy

Send driver back with order & did not get a refund

This place gets my order wrong so many times I have two EVM & have had a free breakfast last month. The staff need 4weekly training as the orders are just always wrong. It’s not just me. Friends family, even when I had to drive there after having food delivered which was WRONG a customer said her order was missing something and she ordered via the drive through. I’m hungry today and already feel disheartened that I’m not even going to bother waiting for the wrong cold food and just go bed

The food was cold by the time it came not satisfied

very good not missing things out like Waltham Abbey

food was cold by the time it got here

Great delivery driver - so professional

left an order out that was my kids breakfast so had to give them mine food also came cold as the delivery driver was on a bush bike

Delivered 2 hours late. When arrived the drink was spilt even the bag was all ripped and dripping with the drink. Absolutely disgusting service.

Cold food no drinks in the order

Clearly states the time the food was made on the boxes yet was delivered over an hour later! Food was stone cold and all shoved in to one bag. Happy meal wasn't even boxed up with a toy as requested. Absolutely appalling

Usually food ok hot but was stone cold today

This restaurant always get my order wrong

Delivered totally wrong order someone is sitting with my hot chocolates whilst I'm left with a Fanta with ice not 1 item I ordered was received 😔

Missing half of my food and just eat never gives a refund

food never delivered but has said they have delivered

Driver searched for us and found us eventually

Food came cold, and my delivery driver turned up 30 minutes late will be asking for a refund

didn't turn up - want a refund

Cold food and food came late inedible

Hello, the order from leaving the restaurant to delivery was at least 35 minutes, at one point it was 4 minutes away and it was delivered 20 minutes later, this was due to many drop offs before hand. I will request a refund, food was cold, coffee was all over napkins and chips! so couldn't eat chips and half a coffee! poor, poor service!

For the second time within a week, i have had an item missing, and it happens to be the same thing. So am not happy at all

Haven’t received my order waiting for more than a hour , absolutely fuming

This food was ordered around 4:30 and 630. It was still saying preparing order I had to order from another restaurant has now said delivered food was not delivered

wrong food arrived and was freezing cold! the bacon muffin had not even a slice of bacon!

missing items food wasn’t prepared properly.

Ordered 2 different types of burgers and customised one 2 burgers of the same type delivered in the wrong boxes so after looking in bags to see if the correct one was there chips were cold and the burgers sent I didn’t like ,they also looked like they were thrown together ,this McDonald’s is awful ordered a breakfast in there a few weeks ago I know it was nearly 11 but myself and another guy who’d ordered breakfasts had to go to the counter and ask where it was as burgers were being collected

Just visited the drive thru and disappointed is an understatement. Rude staff, dismissive behaviour and attitude. Burger and fries were overly salty to the point that they were inedible.

Cold food and no ketchup like I asked no one looks at the messages

After first order delivered someone else’s drinks and no food - made 2nd order which took nearly an hour to prepare (delivered very quickly) food was stone cold. Will not be ordering from just eat again

No food delivered just my drink and another orders drinks - only way to resolve is submit a request for a refund but does solve the problem.

Food all come stone cold want a full refund paying good money I expect a good service was rotten three the lot away

my kids never got there drinks

Food was two hours late.... And stone cold.

chips were cold and tasted undercooked

Quick service . Nice coffee and ice creams for kids .

This is the second time when I get my order not complete!

I'm going to be as harsh as possible here because frankly McDonalds and their customer service does not give a damn what we think. People will still go because of the brand and it's cheap. In a nutshell, if you are not lazy, and physically get your legs to walk inside the place, you will be the lowest priority to be served and get your food. The drive thru and gig economy delivery orders get priority and because of this, even the simplest of orders at the usual eating times (you know breakfast/lunch/dinner) can mean you wait between 10-20 minutes for your sitting down or take away orders. Breakfast at weekend is the biggest joke. Several times waiting 15-20 minutes after all the drive thru and delivery orders have been fulfilled. The most recent occasion I had to chase after 15 minutes but the store manager just kept on distracting the staff who was trying to sort my order out. Don't ever expect an apology for the slow service and writing to the survey online is pointless as nothing ever improves in this store. Totally fed up with the mismanagement and the can't give a damn attitude towards customers. If you want further proof, then just look at all the delivery drivers taking up the seats in the store at busy times and paying customers not being able to be seated. As you can tell, totally sick of this joke branch of McDonald's and have taken my business to other branches further away, even if it means travelling further. McDonalds, your new system doesn't work, stop hiding behind the misnomer it's fresh food so you are taking the time. It's because you can't fulfill the drive thru AND delivery orders fast enough. Not expecting any meaningful reply, and I'm sure you will make enough money but please have the decency not to try and delete this truthful review.

Wrong order came in. Driver said that will come back with the correct order. Still waiting....

Hello, I ordered 3 mayo chickens and two fries and it said 6 burgers came on the bag and only 5 came I want a refund please.

The fries were stale, we didn't like it at all

why are they delivering in a car

On time all in order and still hot on arrival normally I never get my order and chips are cold this time it was perfect

I love that Mcdonald,is quick order and very nice people working there 👏 😀 👍🏾 👌🏿 😊 😄

All good, but 1 sauce when I chose 3. Sharing between two people with nuggets and fries each is a bit of a stretch! Happens all the time or none at all.

Single, not double muffin, missing butter, knife & fork and no napkins. Pancakes cold, too. It’s the little things like this that can makes us happy or not.

Loved every bite, courier was prompt as well

I was missing a Big Mac and a double cheese burger I am not happy

we are missing a whole burger, how did you do that, it's a family meal and you missed a burger?!?!?!

1 sauce instead of 9. Are you taking the piddle or what. Please sort out whoever gives out the sauces. They need to calm down. They are not paying for them. Food was hot and nice tho but what am I meant to dip my nuggies in.

i'm so happy for delivery thank's

No sauces AGAIN. Come on now don’t give an option and not deliver simple.

I asked for an egg and cheese mcmuffin, as I don't eat pork, and was given sausage. I am not impressed. I should sue

I had to wait over an hour for my food and it was cold when it got here, so disappointed.

order took over an hour to arrive. and when it did arrive it was stone cold and tasted horrible. full refund please. this is not the quality I paid for