Based on 8.923 opinions finded in 4 websites
Based on 8.923 opinions finded in 4 websites
Opinions
The most consistently bad McDonalds. I live right next to it so sometimes I’m tempted to visit this branch and every time I’m reminded why I don’t. Food is always cold, half cooked, chips burnt and or drowned in so much salt they’re inedible. Please get new people in the kitchen
Bella T . 2024-10-20
MORE AT Google
Order big mac meal on uber, food came extremely cold even thought there was no delays in delivery so this tells me that the food was prepared long time ago I inspected my food and saw the meat has been burnt and scraped to make it look like it’s not burnt. The chips was dry. I also have a friend who was the next employee and he begs me not to eat from McDonald’s because I’ve seen how things are prepared. Please don’t feed your yourself and kids this rubbish fake food
mr srca . 2024-10-12
MORE AT Google
yummy yumyumyumyum yummy in my tummy yum yum yum
yum . 2024-10-12
MORE AT Google
Very quite,as it was 7 30 in morning
June Bujtar . 2024-10-06
MORE AT Google
Cool! Only the toilets need strict checks, cause there was vomit all over the place...
Patryk . 2024-09-29
MORE AT Google
Waiting about 45-50 mins and still didn't get served. The system was down and was offered free meals but they decided to change their minds because someone else said no. Would not recommend this MacDonalds!
thang mach . 2024-09-23
MORE AT Google
The best McDonald's i ever tasted in London . Food always is warm and the taste much better compared to the other McDonald's . I do recommend 100%
Florenc Kuqi . 2024-09-22
MORE AT Google
Absolute dive. Don't waste your money, order from the retail park instead. The last 2 times I've ordered from this ridiculous excuse for a restaurant, I've been cancelled on because they're lazy. They do not like to cancel on you straight away though... no, they'll leave you waiting for a half an hour before they do. Because, everyone has all the time in the world, right?
vicky pike . 2024-09-13
MORE AT Google
Came for a breakfast on a Saturday morning. Pre-ordered before I arrived and took a seat, then confirmed i had arrived. Food was prepared and arrived in good time. Great stuff
Darren Clark . 2024-09-12
MORE AT Google
I went with my kids and they were all HAPPY 😊
EVANS BOAHENG . 2024-09-04
MORE AT Google
Don’t come here if your in a big rush this McDonald’s is absolute full of rubbish!!
queen kixie . 2024-08-31
MORE AT Google
I ordered a bbq bacon chicken one wrap (only without lettuce and tomatoes), medium fries, medium sprite, a bbq dip and a sweet curry dip. My order did not come with the dips so I basically paid 20p for air, the chicken in the wrap was undercooked, and there was no bacon. Additionally, the fries were outrageously cold and stale, not fresh at all, as if it had been left out for days. The service was very poor and slow and the staff were very unprofessional. I also noticed a car that had been waiting in the drive thru for as long as I awaited my order which was almost 15 mins. The atmosphere was quite unclean and it seemed as if it hadn’t been clean for days. I called a few times and there was no answer. Very disappointed. Do not recommend.
ekay . 2024-08-28
MORE AT Google
Past 3 orders online with Uber eats. 3 times missing item/s very poor customer service. The worst thing if you are ordering with someone and splitting the bill and that person didn't get an order/s. 👍👍👍
Maciej Ziarkowski . 2024-08-28
MORE AT Google
As is always the case with McDonald's, it was a quick visit using the drive thru. The ordering to collection was a speedy process, and the staff were polite and professional.
Vincent Hutton . 2024-08-24
MORE AT Google
By far the worst McDonald’s on Uber eats. An hour wait and only a 5 minute drive away.
El H . 2024-08-23
MORE AT Google
I can't comment on atmosphere, as I've only used the drive thru at this restaurant and apart from service being a little slow due to severe understaffing, the food is always fresh and piping hot, which for a fast food chain, is not the norm. I've tried both breakfasts and lunches here and the food is always the same.... freshly prepared and hot
Laura Mattingley . 2024-08-20
MORE AT Google
No matter how small your order is- even if it is just one drink- expect to wait for at least 10-15 minutes for it. Staff have no urgency or respect for your time whatsoever
Anojan Ganesamoorthy . 2024-08-12
MORE AT Google
I ordered from Uber eats and it was ice cold and not fresh. My stomach started hurting 10 minutes after eating it.
Olcay Özdemir SALT . 2024-08-09
MORE AT Google
Never came, very unhappy payed £11
Monique . 2024-08-09
MORE AT Just Eat
i ordered 2 small chips and never received it i only received the burger,nuggets and mcflurry i am not happy at all about this i spent my money on this to not even receive half my order
khash . 2024-08-09
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Worst breakfast roll I have ever had
Jason Garner . 2024-08-08
MORE AT Google
May the management answer this simple question- why on bloody earth can’t I come in and grab a coffee and I mean just a coffee past 11pm, without queuing in my car for 10mins on average???????????? So annoying and so not eco friendly!!
Peter Jeremy . 2024-08-07
MORE AT Google
Quickly delivered. Great service. Thank you.
Darren . 2024-08-07
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The delivery driver is a credit to you, what an absolutely lovely lady, so polite and all round delightful.
Stephen . 2024-08-06
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No burger patties, our order is completely wrong
Megan . 2024-08-05
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Food is freezing cold unable to eat was chucked in the bin
Lee . 2024-08-05
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Delivery never turn up. What’s the point of having to give a code if drivers can bypass it
david . 2024-08-05
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I ordered Malteser McFlury and they delivered oreo
Courtney-lea . 2024-08-04
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Where’s my sauces????? It was hot and quick so well done for that. Delivery man was very nice. You don’t pay for the sauces from your wages. Stop being mean.
Sarah . 2024-08-03
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I was given 5 nuggets instead of six
cj . 2024-08-03
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Milk shake tasted like it's all sugar, mostly teenage stuff ignoring any questions I asked giving me looks like I'm out of space
tomasz melnarowicz . 2024-08-02
MORE AT Google
Burnt burger bun, no straws for two drinks, disappointment!
Daviid . 2024-08-02
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did not receive my food horrible service
jahquan . 2024-07-31
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Non of my McFlurrys come? And my food was cold. Your restaurant is so inconsistent
Billy . 2024-07-31
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Hot. Nothing missing. Quick delivery. Well done.
Sarah . 2024-07-30
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We didn’t receive all our item want a refund
Nafisha . 2024-07-30
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everything was wrong in the order and didn’t get a refund as promised
cameron . 2024-07-30
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How am I asking you for extra sausage and u leave it out especially when the sticker on the box says’add extra sausage’ flipping inbreds
Glory . 2024-07-30
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Everytime i order, theres something missing. Im not happy
Shahram . 2024-07-29
MORE AT Just Eat
delivery driver very good very speedy but the last twice iv hsd missing orders countrr staff need to be more vigilant less speed focus more on correct orders
laurence . 2024-07-29
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I did not receive my order, my kids are still waiting for this order
Marilyn . 2024-07-28
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Was all there and it was hot ish. Delivered fast and you remembered the sauces. Congrats. Sent the wrong flavour McFlurry but at least one arrived.
Sarah . 2024-07-27
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no straws for drinks no napkins and no dips
George . 2024-07-25
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Late order , outer package ripped , cold food and wrong order paid more and got less
Chloe . 2024-07-25
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Very disappointed delivery, the food was cold, wrong order ask for sweet chilli and receive just two strips. Missing Large Fries. Worst thing had family from abroad over. Not a great impression for guess visitor.
Sarah . 2024-07-24
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Two meals are missing £6 each it’s every time when you order from McDonald’s everybody have this problem and it’s not been sorted
Kazimieras . 2024-07-24
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We unfortunately spent over £65 pound and had a few things missing from our order
David . 2024-07-23
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Absolutely perfect again. These guys do a really good job Thanks again for a lovely burger and chips and chicken nuggets and a drink. Keep up the good work. Who ever done the order 92580
Rozzer . 2024-07-23
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I recently used the drive-through, and I was appalled to see that the lady at the second window serving the food and drinks had filthy nails. This made me throw away the food and drink immediately. It's unacceptable, McDonald’s. Don't you have any hygiene standards in place?
Serap SUBASI . 2024-07-23
MORE AT Google
food stone cold took a hour from when delivery driver arrived there
Michelle . 2024-07-22
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I guess they got held up by the railway station. However speed is essential with McD fries otherwise you end up with cold sticks. The Double Big Mac was bland and poorly put together. Hardly any lettuce, burger sauce and just a tiny sprinkling of onions. The Spicy Burger was even worse, it was like biting into cardboard. It was dry even with the extra sauce requested. The coating tasted weird... once again, not a pleasurable culinary experience.
Diana . 2024-07-22
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delivery was over 1 hour late, everything was cold and dry. I had to throw everything in the bin.
Andrei . 2024-07-21
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missing items again. every time I order there are missing items.
Ashley . 2024-07-21
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Food arrived in the time frame specified and everything was hot.
Ebony . 2024-07-20
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I ve been waiting for 50 minutes for nothing, the driver came only with my drink:) because he forgot the rest of my order at McDonald s
Alejandra-Cecilia . 2024-07-20
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This morning i went there and found staffs are very uncooperative. They do not maintain basic manners.
Ferdousy Sultana Amany . 2024-07-20
MORE AT Google
Food was fresh & hot what a lovely driver probably the nicest delivery driver ever soooooo sweet
Billy . 2024-07-19
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The courier made me walk down the stairs to collect my order as he complained that he couldn’t walk up 3 flights of stairs because his legs were too tired………. pure laziness
Rahmel . 2024-07-19
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Didn't receive the correct food
Sheneka . 2024-07-19
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My food was squished and my latte was spilt
Collins . 2024-07-17
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The best MCDONALDS delivery ever large bigmac meal And a regular burger at 20 past 11 on Tuesday night. Driver was Very well mannered can’t fault. Well done to all involved.
Rozzer . 2024-07-16
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There was no order that was sent to my address , as I was outside talking to friends for over a hour . And we have a video recording camera .
Tyrese . 2024-07-15
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Driver was lost, shouting on the phone saying open door but he wasn't at the door, then walked outside for 5 minutes looking for him, he then moaned his map wasn't working, food was cold 👀 large chips was half filled.
Bramble . 2024-07-14
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Forgot the sauces, food was ok
Megan . 2024-07-13
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quality was horrendous. brown limp lettuce,, drinks spilt everywhere leaving a wet bag and half empty drinks.
Madison . 2024-07-13
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It's nice and quieter than other branches. It's much cleaner. I noticed a staff name Kati ( maybe name is spelling wrong, she is blond hair and around 50s old ) she was cleaning the tables and floor. I noticed that she didn't stop cleaning the eating area, I almost spent an hour with my children, had lunch then ice cream then she brings some colouring to my children. She was really nice and helpful but I was so surprised that she keeps cleaning the area non-stop and hardworking. I also mentioned to her say thank you about caring the children and looking after the place I also mentioned to manager thank you very much for to have hardworking and kind staff. I do appreciate it.
ozlem o . 2024-07-13
MORE AT Google
My food was not delivered and this was my dinner I’m not happy!!
Charlie . 2024-07-11
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The people that work at McDonald’s must just be thick ! Every time I order from here or dearsly they get it wrong. Do they deliberately offer jobs to people who can’t read a little order . Two large meals with mediums fries for extra. What do I get two medium fries and one large. How? HOWWWWWWW ITS SO SIMPLE
Bimzy . 2024-07-11
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I ordered a quarter pounder and was given a Big Mac so someone went hungry because that’s not what they eat or ordered
Billy . 2024-07-11
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Very happy with my Hatrick burger and chicken nuggets last night. Wa really nice thanks so much
Rozzer . 2024-07-10
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didn't bring straws or dip, chips and wraps are cold
Scarlett . 2024-07-08
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I ordered 2 happy meals, it comes only one happy meal.
Emel . 2024-07-07
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Quarter pounder with cheese 🧀 😋 yum yum in my tum 😋 😍
Barbara Wauchope . 2024-07-07
MORE AT Google
my 8 year old daughter did not get her food and was very upset and this was also customised , we did not recive a large coke with one of the meals so eating with out a meal was not fun !!!! bad service from the kitchen and the person packing for not checking the order and the driver who should have checked with such a large order 🙄
Leah . 2024-07-07
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Always late. Always cold. Always sh@t
jade . 2024-07-05
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Delivery guy was friendly kind. It was raining heavily well done
Dilcan . 2024-07-05
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first of all just eat needs to stop doing multiple drops as food was cold upon arrival. secondly what have McDonald's done with the chocolate milkshakes as it didn't taste like chocolate tasted more like artificial flavourings. thirdly do better this is people's food you're working with.
Sarah . 2024-07-04
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Food cold and bits missing from order. Not happy at all
Ogechi . 2024-07-04
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you NEVER get the extras you pay for from this mcd's
Ashlea . 2024-07-02
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The food was good as always but my chicken nuggets was cold and so was my fries Idk if they where supposed to be cold but they was my sprite didn’t come with no straw like what the heck am I meant to ask for a straw I had to drink out the hole
Benedicta . 2024-06-30
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Delivered early, Coke Zero had no Coke syrup in it, just fizzy water.
Martin . 2024-06-30
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This is the second time they gave me only 1 burger the big mac and no fries or the sceond burger and fries ridiculous the order is not complicated and it is a meal so how can you forget the rest fo the stuff and give just one burger
Andrea . 2024-06-30
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No sauce when I payed for sauce!! It’s not hard to put sauce in the bag
Jaime . 2024-06-29
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I didn’t get my order and i’m still here waiting
Onesimus . 2024-06-29
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McDonalds missed a burger from my order and Just Eat don't have enough evidence to refund me, how does that work?
Dave . 2024-06-28
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My order was not completed, My 2 Apple pie are not there
Olawale . 2024-06-25
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We got a spicy chicken burger instead of a normal chicken burger, chips was missing in one of the meals.
Fidan . 2024-06-24
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Food did not arrive. I tried to hail him from the window since delivery driver could not find our apartment. Delivery driver marked it delivered after going the completely wrong direction.
Marco . 2024-06-23
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Brimsdown McDonald seems to think it is ok not to provide sources again when I have requested them in notes. And on Monday they did the same thing when I added the request as required with a 20 box nuggets. Sometimes I don't even get staws or napkins with my meals, I think this is unacceptable service that really needs to be addressed.
Ale . 2024-06-22
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I ordered literally about 10 dips to go with selects and nuggets and they didn’t give me ANY!!! Also didn’t give straws or napkins or anything so was just a bit trash tbh
sasha . 2024-06-22
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this place is getting a joke now hoe can you order a big mac meal and not get a big mac and tell them about it and get no help
Danny . 2024-06-22
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Chips hot, both burgers really cold
Paul . 2024-06-21
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This branch has no iota of what a good service is. How can you sell your burgers without ketchup??? Ketchup supposed to be the first thing you put before another thing. Always put meals without ketchup, I bought 3 burgers meal and none had ketchup, this is ridiculous!!!
Laeticia . 2024-06-21
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Quick pit stop 🛑 kids enjoyed !
Alexandre Breda - Bx Group . 2024-06-16
MORE AT Google
Very nice food perfectly warm thank you very much
Rozzer . 2024-06-16
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they never gave us our 2 MC flurry
Carol . 2024-06-16
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I never had such an awful McDonalds!!! The order was wrong , the food was cold , chips soggy undercooked, the burgers..burnt and dry with one burger with out its fillings (i only asked for no pickle!!) the milkshake certainly wasn't banana more chocolate with hint of banana!
Mickey . 2024-06-16
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Wrong order sent to me and now my kids are so upset
Grace . 2024-06-14
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Went to drive thru on Sunday. The 1st girl at order/pay window was really polite. But the other girl I received the food from at drive thru window was really rude. She threw my food at me at my car. (She had a bad day?) I said thank you but no smile back. After my meal. I opened the peel sticker on my fries won a free medium sized milkshake of my choice. I went to the tills to redeem my free milkshake. All the staff/manager saw me stood waiting for a good 10 minutes no one said how can I help you with you’re order. (As usually McDonald's I’ve been to staff would usually say (May I take your order upon arrival) I noticed they were extremely busy so I waited patiently didn’t want to disturb. Until I had to go over to a staff member after 15 minutes waiting at the till with loads of other customers the only 1 free staff member doing nothing was chatting with their friends at the till the whole time they were ignoring all customers took no notice and were completely clueless at the till. The staff/manager at the back laughing together and all said haha look at all those customers! Saying where’s my food! The staff in this store really need some training how to work on customer service and how to deal with customers! I’ve never felt so humiliated. I was happy getting a free milkshake but it left me feeling uneasy after that day. So I’m going to make a complaint.
Chris W (Chris) . 2024-06-12
MORE AT Google
For a McDonald's one of the better ones. The chicken was crispy ,the fries were firm and not oily unlike a majority of McDonald's.
Nick Harnett . 2024-06-10
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Food was ok and all items received - so didn’t need to raise dispute with j.ust eat to receive a standard to reply that they have checked and cannot issue refund which appears to be the standard practice these days
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Absolutely joke of service here, EVERY single time we order from this place we end up with food missing and loosing money…I mean REALLY! What sort of person must you be if you can’t even get a burger order correct, still that’s what happens when you shop at places like this I suppose 😡😡😡
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Food was not delivered by driver. He tried to deliver another order and left. Then submitted it was delivered and we had no food. Awful service. No phone number to contact
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ordered online. Food arrived cold and part of the order was missing. There was no attempt to rectify the missing part - the only solution offered was for me to pick up which given I have no transport and the rest of my dinner would be sitting there getting cold was in no way an option. More to the point the person offered no apology even. Will not be using them again.