Mcdonald's Restaurants in Lambeth

The machine is not issuing the order receipt and the employees are demanding that customers say what the order was, this is absurd, fix the ordering machine soon.

Took 10 mins for a wrap of the day with no side or drink. Bit slow for fast food IMO

The slowest Mac I ever seen, expect 30 min wait time

25 mins for a large fries, whilst they stand there chatting and staring you down like they ready to argue, would’ve been quicker to do it myself, never again, worst McDonalds in south west london

Don't need to say anything everybody knows the score on this one. Very average and totaly unhealthy. Lol

Marie was so kind and helpful - overall amazing staff working so efficiently at a busy time!

The bodyguard was so disrespectful and rude that he said the place is closed at 2:30 while it says it’s open till 3am.

DISCUTIENDO EL SERVICIO CON ACTITUDES - 20 DE FEBRERO COMIDAS USADAS LOS ARTÍCULOS NUNCA LLEGARON LOS LLAMARON Y DISCUTIERON CON EL CLIENTE 20 : 33 ERA LA HORA DEL 20 de febrero de 2025 - LUEGO BAJARON EL TELÉFONO - 2 DE ELLOS COUDLNT INCLUSO HABLAN INGLÉS

McDonald’s toilets, Clapham Common or absolutely disgusting who knows what the kitchen is like I’ve never known such dirty filthy smelly toilets, health and safety I’m going to contact the council. This is absolutely disgusting of a multi million pound company that can’t even keep the toilets clean. I wonder what the kitchens are like. Probably just as bad If they can’t keep the toilets clean don't eat in there.

McDonald’s toilets, Clapham Common o absolutamente repugnante quién sabe cómo es la cocina Nunca he conocido inodoros olorosos tan sucios, salud y seguridad me voy a poner en contacto con el consejo. Esto es absolutamente repugnante de una compañía de varios millones de libras que ni siquiera puede mantener los baños limpios. Me pregunto cómo son las cocinas. Probablemente igual de mal Si no pueden mantener los baños limpios

This McDonalds is a shot show!! Came around 2:45 to order a food and there is a random person blocking the way. Management is poor and absolutely worst place to go!! Doesn't even deserve a star!!

Food was late by 40 mins and food was cold can’t even eat

The food was over 45 mins late and arrived cold.

burgers we're burnt ,chips were cold & soggy and I live 2 streets from shop.im disabled and order a lot but I'm thinking of stopping as food is becoming disgraceful

late food, cold and a Christmas toy in February??

delivery driver was excellent no spilt coffee like it is normally and very polite

Some of the food was cold when it arrived

El pedido no se ha entregado en la dirección correcta , seguimos esperando el pedido y me sale como entregad

Food was cold and it took nearly an hour to get here .

Freezing cold. Couldn’t eat it

Food was cold driver was delivering to another place while my food was getting cold. Double Quarter pounder burgers were cold meat was hard dry and not juicy, fries were cold and soggy not crispy just limp and bent very disappointed how can you enjoy a milkshake without the meal? Lost £30 on this takeaway. Not exceptable

Cold food , cold Chips cold burger , cold food not happy this is not ok

Ordered a mcfluffy but didn’t get given it. Requested a refund but got denied. Not happy.

My order did not get delivered when it said it did

After constant time changes and no way to cancel the order our food was finally delivered freezing cold and flipping wet. I'm not happy at all. I want a refund.

Unfortunately, the drink arrived spilled and the food was a bit damp. Had to discard the bottom half if bun. Salvaged rest in microwave and remainder of the food was OK. Requested a refund and granted.

Everything was cold, ice cream was half melted. Request for refund was denied

Disgustingly cold and stale. Like it had been taken out the bin.

The worst!!! Always ignore instructions such as NO BACON

happy with delivery friendly driver, items taken care of and delivery was before the time stated

Duck in plum sauce was awful , sweet and sour chicken was extremely full of vinegar very badly made food was cold and very fatty

The bathroom is always closed and dirty, the sockets don’t work and the service leaves something to be desired

Terrible service waiting forever for the food as staff stand around talking and laughing. Several times has this McDonald made me sick and there is no control or order by staff. Not coming back very disappointing.

The delivery guy tried to give me the wrong items twice, the first item was tea which he had dropped before giving it to me and the second item was just a wrap on it’s own, your people need to be trained to recognise the correct delivery order numbers

The ice cream I ordered was more ice than cream..it was full of ice..totally horrid

Lately there is always something wrong with Clapham Common McDonalds. Chocolate that is just coloured water - stone cold hash browns. Can I order from a McDonald’s further away - Brixton or Balham?

For the people don’t order drinks from McDonald’s it always becomes spilled and I had a little bit left waste of money

my driver was very polite and friendly food was OK but will give my driver all the credit

friendly and food treated with care

The complete order was not delivered

Nice n friendly staff ,place is clean

Delivery driver was wonderful.

Hello, I am writing because the order I placed arrived with the chocolates completely destroyed, we have no way to drink them.

food was cold.. and tasted off, could not eat it all.

Order 2 milkshake. It wasn’t frozen very milky rather milkshake

No complaints today. Merry Christmas and thank you

delivery was on time , friendly driver and drinks got here without being spilt

Big Tasty Was over Cooked drown in sauce Drink was leaking and every box was crushed

The food delivery was knocked back 3 times. The driver was at the restaurant when I ordered so this is on McDonald’s . The burger was cold cold cold ! The heat was the missing item and considering I live literally around the corner this is unaccept

On the app it said 10-25 minutes delivery and it turned up 45 minutes after ordering

All that came was 3 drinks no food at all the drink the spilled all inside of the house and they walked off

Food was not delivered. Fumming

My drink was spilt and my food is missing

missing items amd cold food. avoid

Food was a little the delivery person carried food without the warming bag so the food was slightly warm, but the boys were too hungry to complain about it burger was Juicy cokes were good fries were the coldest out of the burger n fries but tasted freshly made. Shame driver didn't think about the food getting cold out of the bag. But none the less it was great 7/10 Thank you.

Wrong items delivered - been given someone else's order.

Had to wait over an hour to get the order delivered, and it arrived stone cold. Appalling service JustEat.

What the hell is that?!!!! It took them 10 mins to do something like this!

arrived COLD 11:19. driver not interested.

Asked for hot food on the message to restaurant. It was freezing cold ( again ) £1.50 service charge and 50p delivery charge and ask to tip the driver ??? Useless incompetent staff must cost just eat a fortune in refunds.McDonald’s you have lost my custom forever due to your sloppy cold food

chips were cold some over cooked, burger dry not much big tasty sauce coke taste werid no and not that fizzy

friendly driver and good delivery time. thank you 😊

Food was cold drink was spilled. The delivery man was holding my food he had no delivery bag to keep it warm. He went to the wrong location and called me to go and find him in the wind and rain. He was holding the bag with my drink in sideways so ofcourse it spilled. He was rude and did not apologise. Very disrespectful I’m shocked by the service I received today my food arrived cold wet and spilled. I paid for a large drink and a quarter of the liquid had spilled out of the cup. Very disappointed

Eggs missing from my sausages and egg McMuffins 🙁👎🏽

Food was cold delivery was late rude driver

friendly driver happy with meal

I don’t really care because you was ate

my food was stone cold and half of my hot chocolate had been spilt

Food keeps arriving cold. Last few orders from clapham have been cold. Need different bags to keep food warm

Am so angry about my order I was missing my chicken nuggets and fries from one of my happy meals and my chicken nugget from the other and just eat only refunded me £3.49

I placed the order with Clapham after no communication or the delivery from wandsworth road. Clapham was swift, the courier was a little earlier with no problem what soever

The food was really bad. Fries were so hard and cold as well as both burgers. The big tasty box was soggy which tells me that this was sitting in their shelf for a good amount of time. This has been a frequent thing from the Clapham store which tells me I shouldn’t order from there anymore.

Food wet an come to door an a drink leaking BAD SERVICE

the pancakes were hard but i dont think thags the drivers fault

The hot chocolate was spilled totally, this isn’t the first time drinks have been spilled by the couriers

Hotter than I imagined. Very nice if you like spicy products.

Food keeps arriving freezing cold and i have to warm it up

Food stone cold hash brown hard as and the McMuffin was cold if it was a bit warm I could have ate it I got 1.75 refunded

Delivered the wrong order after delaying my delivery time

Rude driver called me a sir when I’m a women

Didn't eat there most of the time just have a coffee bit long time waiting even considering there is no queue

Order never arrived bad service

Luke warm, half full and stale chips probably been sitting in the bottom of the tray for a while. My Large Meal came with a small Oasis for some reason which the courier handed to me dripping out of the bag (he didn’t even notice until I told him) so in actuality I received half a small oasis. I raised it with just eat and they refunded the drink. CORRECTION: The chips are not lukewarm they are cold and my deluxe crispy chicken sandwich is a bun stuffed with lettuce. Absolutely shocking.

The drink I ordered arrived empty during transit.

drink spilled on top of my mcflury

Always get the order wrong here. You are best not adding or removing any items as it just confuses them. They normally just give you a plain burger if you remove anything. Just pick out the bits you don’t want to eat. Deliveries from here are usually cold as well - despite me only living a few min drive from the restaurant.

everything stone cold, wheres book that comes happy meal?

food was stone cold. driver had taken food out of the bag that keeps it warm and was walking round with it looking for my door!

Its not thatvi only miss my order this is my second time , thats why i make comments and complaints

Order arrived completely cold with the chips being all over the bag. Delivery person informed me that he was delayed outside the restaurant. I had to re-order as the map was showing on it's way but the driver was outside the restaurant for 20mins

Every time I order the burger is dry and the food is horrible reheated food

you gave us the wrong order then lied and said you will talk to them you just need my code then left with the order and we didn’t get anything i just spent over £30 on food that wasn’t delivered at all.

After waiting so long, I was given the complete wrong order. I am furious!

cold food - so cold all the ice cream had melted (puddle of milk), didn't remove anything that was requested.

My food was beyond late and came to me basically cold

The food was dry the meat was un cooked abd the chips where basically toothpicks

You put your order through and make requests for say extra pickles and they just ignore your requests. - waste of time!

Always missing items or wrong order delivered

Food was a big disappointment mostly cold hard food and the cokes tasted like chemical/ gas maybe awful. The fish fillet was cold oily horrible taste over rides the fish burger nice fish but the oil was the problem. Fries was dried and chicken nugge

After the delivery time being pushed from 19:45 to 20:35 in 5 minute increments, the food still turned up 10 minutes late, all the hot food is stone cold, the milkshake is runny like water not thick at all, how can a company like Mc Donald’s mess their own food up as badly as this? Worst Just Eat experience in a long time, shockingly bad, full refund please.