Mcdonald's Restaurants in Bridgend

Food hot served quickly by table service staff friendly and helpful

Awful food didn't get what we ordered portions have gone smaller asked for a different bun was told by the server that couldn't be done

It’s in unhygienic,dirty food on the floor! Could spread disease. When I eat here I feel disgusted.

The customer services here is terrible. Everytime I go there it makes me cringe that some staff think it is ok to speak the way they do. There’s no care or considering behind any of them. Last night ordered food from just eat, was waiting over an hour so decided to call - staff member was so rude and over it. My partner made the point that if they were waiting for a driver our food would have been sat there for over an hour and they said “no , as soon as a driver is here / then we make your order”… what a load of rubbish - 10 mins later the food turned up stone cold with mcflurrys like warm milk. How can you do care about these things? I used to work at this store when I was younger and really enjoyed it but I can’t bring myself to go there again. Everytime I go there there’s an issue and it’s getting worse and worse

Slow service, whenever I order through the app, always get items not turning up, absolutely abysmal service, if you have no chicken, how about removing them off the app! Useless idgits

The click and collect bays had cars with no passengers in. When I challenged the server he said they were staff cars !!!!!!

Absolutely useless, the lot of them. Even the manager needs to be baby-sat. If I had a quid every time I've had a missing item or misplaced item, my net worth would be that of Warren Buffet.

Best McDonald’s I’ve been too place was clean, service was quick, food tasted nice everything was ok

Cheap n cheerful and keeps the young uns happy.

Waiting for my nosh for 50 mins, livid🚜

A problem with the order every time. Missing items and wrong items. A minimum of a 25 minute wait even a quiet a quiet. Constant attitude when I make a complaint. Will not be returning and would advise others not to. They clearly have no idea what they are doing.

staff clearly are overwhelmed, order machines weren't working for the happy meal orders. I approached a member of staff who told me a manager would be with me , 10 mins later I asked another member of staff who pointed me to order at the till, there was no staff here atall , all to busy with the drive through orders rather than providing customer service to the customers inside the restreraunt

The order was ages being prepared only 5 people were eating in and 2 cars in the drive through . The girl who delivered the meal to us had a face like a slapped arse, got the impression she didn't want to be there. Order was wrong missing half of one of the meals, went to the counter to sort it out but felt as if were imposing on her time . Food wasn't really warm we just ate and left. Definitely not like it used to be in there won't be going back that's for sure .

Never get orders right. Can't seem to fill the fries carton to make a full portion. Food always seems mangled in the bag.

Raw food, terrible, 🤢🤢🤢 I think is illegal the fries are green are toxic

Very nice restaurant and friendly staff, many thanks

Absolutely terrible service & staff, very slow even when the place is empty time after time

Waiting 20 mins for order which came without chips which was another wait and had to ask twice. Terrible attitude and disappointing wait. Won't be going there again 😔

Not being funny but I paid for my breakfast at 10.40 and it is almost 12 they have been saying they have had trouble but it don’t happen often I still haven’t received my food

Dirty cluttered tables. Ordered food, and asked for tables to be sorted. Nothing haappened, my food number was called, so i asked that staff member for tables to be sorted. Waited a few minutes, again nothing happened so sat on the bench type seat. Staff members who should be sorting the tables were chatting. Very poor experience, 7th March 10-04.

I ordered breakfast with delivery to the car, this took 30 minutes. In that time 4 delivery drivers had their orders readied. After all that, my latte was cold.

Not enough staff, long wait for food & hot chocolate had to be returned

Two Mcflurries and Two Hamburgers we were sent to park up and waited 10 minutes for 2 cold burgers to arrive. It was very quiet tonight. If ever it's busy drive past, don't drive thru.

It’s a McDonald’s so the same as every other one

The food is standard so not much to say there. On a Friday evening at 9pm it was freezing inside and the staff were so slow it was unreal. Full of drunk teens and spotted up cars in the car park. All in all it was ok, but by McDonald's standards, not the best

Shocking ! Really quiet yet told to wait in the car park with about 20 others.. so no parking! 25 min wait … really can’t wait for Burger King to open!

It's McDonald's... You know what you're getting. Cheap food served by underpaid teens.

Slow service. Always parked up regardless of the order. Unprofessional management swearing in earshot of customers.

Doesn’t even derive one star. A woman was waiting to be served for about 30 minutes everyone looked over and didn’t sort anything out. The hygiene in the toilets is shocking. I waited also 30 minutes to get my food and the restaurant was empty just me and this woman. Would not recommend

everytime we order from here something is missing, this time they wouldn't reund!

Salad was just lettuce I slice of cucumber and no red onions Milkshake was poor and no straw .chicken nuggets poorly cooked Very disappointed in the whole order

Food was a tad cool but only to be expected I guess. Nice polite delivery guy 😃

ordered at half 6 didn't get it till quarter to 9 and it was cold

Ordered a meal and 2 extra. Only drink included in the bag

Unfortunately the staff who work here are lacking the basic skills required to work at a fast-food restaurant. The basics like reading an order slip then putting the same items in a bag are beyond them. Not sure if it's basic maths they lack, like counting up to 10, or if they just can't read. It's nice that there are jobs for them out there in our fast food industry, but it's a tad frustrating for the consumer when you order 4 meals but only get 3, time and time again. The prices they charge these days is not cheap, but their service definitely is.

The food was gone off and rancid also the coffee was warmed up in the microwave the McMuffins were rancid also the hash browns were expired

We never received the bbq meal delivery driver was rude

Only had the drink no food !!! Shocking

Whilst the food was lovely and all instructions followed it did arrive an hour later than the time I pre ordered

all fries missing from order not happy want replacement fries

wasnt happy as ordered for my son and hes now in bed not happy with the service and food not even warm

I’ve been waiting for hours for my food to come and they’ve constantly been extending the delivery time, now it’s saying it’s been delivered but I haven’t received anything, absolutely pathetic

no syrups they always forget the syrups, it's not the same without syrup

the thing I did not like the delivery man was on the is phone

awful. 4th time out of 6 theyve screwed up the order. Sent seven lots of chip, no burgers / nuggets (x6)

I ordered a mcCrispy with extra mayo and they put no mayo in at all, my food was freezing

Food was cold, fries half full, and the large drink I ordered had spilled in the bag all over my McFlurrys and ruined them.

i didn’t receive my order. Ordered at 11:16 got told my order was coming at 11:30 and time kept on changing. Waited up and said it got delivered but it wasn’t delivered

Food was Stone cold. chips were tough like they were cooked last week. Hanging.

terrable service today food was cold when it got here and the two latte ordered were both lukewarm at best

again with the no straws or sauces

Order was completely incorrect. The driver tipped the drink all over my door step

Missing an item and food was cold.

Delivery time was fine but Missing items

coke spilt into the mcflurry, making it inedible. food was cold and everything smelt of the delivery persons car ( smoke/vape).

Credit due very fresh good quality food and delivery was qwik

Meal ordered 1:30 and delivered 2:45 when the time given when ordered was between 1:50 to 2:20. The food was cold and no there were no dips included. Very disappointing.

I ordered a double quarter pounder meal with a extra portion of fries but received only the milkshake,not happy I've been charged 23 quid for a milkshake

delivery driver didn't know where to go. didn't know how to use the app on his phone. food was stone cold absolutely rubbish service

Delivery driver didn't deliver all of my order. I only had the drink and McFlurry'. all the main food, Burgers, chips and chicken nuggets were not in the bag!

Missing my muffin not only that ordered a mccrisoy bbQ chicken burger and ended up with a beef patty instead

Kids love it but totally fed.up of being asked to park and wait for food

Haven’t delivered any of the order

Food was hot just not all there, driver perfect all resteraunts fault

It's McDonalds, what do you expect? But worth noting, there's am 80% chance they won't bother putting your condiments in and a 50% chance they'll forget your straw. Still, use this one rather than the other one, because at least this one has never forgotten my fries from a meal.

Was very understanding of my situation, thanks for my food buddy.

ordered at 15.45, delivered 17.50

No sauces delivered with the meals despite being requested on order, this occurs almost every time with this place. However delivery was quick and the driver very friendly and pleasant.

Once again!!!! Order delivered and nothing here!!!

This is the 3rd time this has happened and one of my cheese burgers was not there

the food came stone cold which left my children unhappy and there was no straws for the drinks. The time it took to come got later and later whilst it said the courier was at the restaurant.

Drink was spilled only a quarter left in the cup

food was cold missing item missing causes abdominal straw and whole meals sad

Food was cold and driver did not understand English and said he was confused

as usual no effort was put into the food and some if the order is wrong.

Food was lovely and delivered hot, thank you.

Sauces missing but food arrived warm

Missing straws for drinks and missing all of our sauces but otherwise good

Came cold, chips are freezing. No sauces or straw for my drink. Driver also went to 23 not 23a.

Gangs of teens occupying a large area on last visit, however not something that occurs regularly

Every time I place a order in advance it always arrives at least half hour late what is the point of ordering in advance

Lovely person couldn’t fault him although I had missing items out of what I paid for which was nothing that he could do as he was only the person delivering and didn’t package my order

can honestly say we'll happy tonight with my order nothing missing still hot and chips were lovely and delivery was quick and driver was polite

didn't get delivered. tried to contact them, they didn't answer. useless.

Ordered a six chicken nugget meal medium not even six chicken nuggets there was five. Drink was not fully filled. Chips were half full. Taking the mick.

Food arrived warm with everything there which was good. Only down side was the stated time changed to a lot later so was so hungry by the time it came! I'd say order at least an hour before you actually want it

I'm not happy food was freezing milkshake was watery sauces was in bag ice cream tasted bad I won't be using again spent nearly 13 pound and you refund 3 pound really bad

I ordered two stages. One was supposed to be medium and the other large. I have just received two mediums. And it was supposed to be large

Order wasn’t delivered even though it said it was!

Found one of the wraps to be smaller than normal and crunchy. It was still edible by the standard of the wraps was below the usual standard.

Disappointed once again!no dips, food was cold and i ordered a strawberry thick shake but ended up with a bottle of water??

food was cold we couldn't eat it and ended up throwing it away order came to £30 all to be thrown away because it was to cold absolute joke!!

Food was freezing and waited nearly 3 hours couldn’t even eat it

Driver was asking weird questions and makes me unsafe as I’m a single mother

Shocking. Got order wrong. Fries minging. Avoid.

I am disgusted with how our food arrive and the timing! Our food was stone cold and the drinks and food delivered upside down everything was soaking! I ordered 2 happy meals which suggests I’ve got young children here and we waited over an hour for it to arrive soaking wet and cold

only ordered 2 large fries and 2 double cheeseburgers, arrived on time just the chips in the bag!!! how?!!

Food was everywhere, my driver was a real old man, I’ve lost a lot of food nearly £20, I’m expecting full refund

Food was cold. No sauces with meal even though I clicked online. Pretty poor

It did take just ovet an hour but I assume it was a busy time. Lovely delivery guy though. No biggy....still happy.