Mcdonald's Restaurants in Bridgend

honestly sick of this absolutely nothing good about this experience today. told to wait, hence i waited. NOTHING?? then something… but not good like literally cold chips. BAD

Fast service at click and serve. Much easier than drive through.

Came here tonight on my way home from a 5 hour drive came in for a coffee and they had no sugar in the whole place like really totally unprofessional.

Waited 25 minutes in the drive through just to get the wrong order, very rarely have a correct order from this McDonald's. It's not worth your time

Way to busy. But staff are great.

DISGUSTING ROTTEN TOMATO AND CUCUMBER !!! Just ordered a grilled chicken salad and the smell was funny and sour so I looked closely and the tomato and cucumber were bad. They were gooey and way too soft with white spots on them. The colour doesn’t look fresh at all. Absolutely disgusting. Would you eat this yourself McDonald’s? This could get people sick. I’d give 0 star unfortunately can only give one star. You must have 0 hygiene training at McDonald’s.

Order arrived on time, and was lovely and warm, however, the fries had absolutely no salt on them, so were tasteless, and even though my wife had written in the notes that she didn't want ice in her drink, it still arrived with ice in it. Can I make a suggestion that you add an option to meal deals, where you can remove ice from all drinks within the order and not just separately ordered drinks, where you already have the option to take the ice out. Other than this, a lovely meal

food was stone cold, driver told me he'd only been on the road 7 minutes so that must mean it was left on the counter in the restaurant to go cold, worst food delivery of my life and I will not be ordering here again.

Food took way longer then the expected time, arrived cold and with lots of items missing

Missing 2 large fantas from order and food was cold very disappointed

delivery driver was spot on, real friendly but the store got my order wrong again... asked for plain with only ketchup which it stated on the outside wrapper yet both triple plain cheese burgers came with onions.. can any of you read?

wrong order - ordered breakfast wrap, was given pancakes.

The driver was very polite and friendly, food was delivered with care

forgot my sauces and straw for the second time

everything was stone cold. fries completely inedible.

Always forget the sauces and straws and the food is always cold, even when paying 60p per sauce, sort it out

do they have sauce in store or just refuse to give them out, get none with nuggets and not even wen paid for individually

Ordered 2 simple breakfast meals at 10:28am. After 25 minutes still nothing so we let a staff member know. After 40 minutes we go up again and tell a different staff member. She says our order wasn’t on the system (wasn’t checked on first complaint clearly) but should be ready soon. Loads of orders coming out for people that arrived after us. Get my food at 11:15, when breakfast isn’t even served anymore. Despicable and no offer of a partial refund/free item

Worst food we’ve ever had from McDonalds , the fries looked and tasted like they’d been fried at least 3 times, chicken nuggets missing from the meals, burgers folded almost in half, have no idea how they managed that, but there was more sauce on the outside of the buns than inside, making the burgers so dry. 12 sauces ordered for different meals, not a single one delivered. The kid that absolutely loves McDonalds and was a birthday treat for couldn’t eat much of their meal and now feels unwell!

I had to wait an hour for food which is not good because like so many times before it turns up late and more importantly stone cold, this is extremely unacceptable considering the amount of money they charge. this has happened to me on at least 9 separate occasions. I would like to compensate otherwise I'll have no choice to take this further

Food arrived 2 hours late food was ice cold it’s bang out of order

food cold and no ketchup , not happy with the service

Order was wronge again . Not what I asked for

order at 19.00 , food is cold no drinks

This McDonald's is usually really good but somehow managed to frget to give me fries with a chicken nugget meal. and also forgot the ketchup. and alsonforgotnthe garlic dip. But like I say though, usually pretty good.

the food both times was cold fries r stone cold and only got half a cup of my large coke

Alright place, drive through can be very slow at times, the food is typically correct and tidy

Never received my food as was delivered to wrong address and i was told no refund as i eas delivered??? Not to me it wasnt and im now £20 out of pocked due to your delivery drivers incompetence.

Chips were freezing cold again , not even warm . Burger wasn’t freezing but was cold .. chips went in bin and only ate the burger . Always seem to have cold items . When you’re paying for delivery I expect at least warm food ..very disappointed.

Didn’t include any of my dips for anything very unhappy

Ordered Quarter Pounder no cheese. Came with cheese. I cannot eat cheese and it was cold

Everytime I order something is missing … every single time.

Second time I’ve ordered 9 chicken selects and gotten 9 nine chicken nuggets instead. And they’ve both been take away so haven’t realised till too late. Absolute piss take

no sauces again for the second time in a row ordered some separately because the inclusive ones never turn up but not even ones u pay for turn up

Completely the wrong order delivered

Always forget the sauces!!! Useless!

No breakfast Sausages, massive drive through queue blocking road/roundabout. No staff/sign telling people waiting that they do not have Sausages. Very limited gluten free options.

My order didnt turn up at all. Even though has been marked as delivered. This is the 2nd time this has happened now.

Missing most to meals and the food we do have was made 50 before we received it

freezing cold food and missing items

quick and easy and fast delivery

food arrived stone cold and they forgot the fries...terrible!! can't be hard to get a simple order right.

never ever is there any sauce or straws when order is delivered.

Quite slow collecting the food as it was very busy. I would go back but it would be a quiet time as staff looked very stressed. Parking was very tight in the car park and exit is confusing onto the main road.

worst experience. it said 35min. i placed order at 8.30pm and kept changing times and finally arrived at 9.42

Food was not hot , had to heat up in the microwave

We had a large order and everything was correct.

This is now the 4th or 5th delivery with half of my order missing. Hence the review. Not happy I am constantly missing items on orders.

Cold chips, no ketchup, cold burger. Drink was tipped over and leaked all over the floor. Abysmal!

I ordered just after 12 pm my order did not arrive until 2.07pm. I'm absolutely tamping. I want a refund I will not use your app again. very disappointed

items missing yet again!! I give up.

Missing 3 drinks, a mcflurry and a fries .. food cold and customisation wrong.

Food cold, no straws and not one dip that we ordered?!?

Tasty food and fairly quick service considering it was very busy, however, the food order was wrong as they had put the wrong food in the wrong container we got cheese dippers in a chicken dipper container, luckily noone had any lactose allergies and we were able to eat but this kind of mistake can be VERY dangerous

Excellent service, very nice driver 👍

Ordered 4 sauces none came. Food arrived cold

Every time McDonald’s doesn’t send condiments ordered even though it’s printed on the label when delivered.

delivery good. some issues with meal.

The food was stone cold and there were no straws with the drinks

It was good but the food came very cold and stale I want a refund

This is second time I have order food and missed large part of the order! All the burgers was missing only fries and drinks arrived. Driver was completely not helpful showed me that it was all he got in the car and drove off.

What we received was good but half of our order was missing

Food was cold on arrival and took ages to be delivered as the expected delivery time kept changing.Will not offer again

no coffee you took my money not delivered a full order

We ordered at 5:30 and received at 6:40. No driver for over half an hour and then the driver decided to pick up orders from other restaurants and the delivery time kept going up once on the way to us! Food arrived stone cold and milkshake spilt everywhere. Wish you could retract tips!

Always fast efficient service with tasty food

No birthday donut with my order?

good food and good time, but missing items as usual. About to give up on the deliverys as they're never complete and that's across most of the stores, not just McDonald's. Also never know if I ever get w refund as I never check days later. it's a rip off and I'm fed up of it now. shame really, should be convenient 🤷

absolutely disgusting ordered food didn't give it to me only drinks so not happy

cold food, chips had no seasoning.

Food was cold again! Missing items and wrong burger was delivered! Why do I keep having problems with my order!

Was on time, considering it’s a Saturday night. Took 1 hour and food was still hot. No complaints

Absolutely disgusting food. Stone cold. Waited over 2 hours for it be delivered. Will never order again

3rd time I've placed an order, 3rd time they've got the order wrong.

It was cold when the food arrived after being delivered late

My order got “delivered” but not to my adndress , couldn’t get ahold of customer services , awful.

Every time something is missing when we order. The restaurant needs to double check their orders before letting the driver take it to be delivered

food was lovely, delivery driver was also very lovely :)

Part of order was missing and despite return process was easy overall experience was unpleasant because of that

All of the food I ordered was stone cold when it arrived

Driver turned up but did not bring food. Very strange. Not happy at all.

ordered at 4.30 didn't even start preparing it till gone 5 then drive left restaurant with it and decided to detour to a few other places before delivering my order which was stone cold plus then sent 2 bottles of water instead of a coke and a sprite. an absolute joke of a place that that has the right mascot as its run by a bunch of clowns

Missing chicken nuggets from one of the kids meals

Very helpful staff, always helps being disabled to find understanding and helpful staff

Eggs were missing out of our McMuffin meals, bacon one was stone cold, every time there’s always something missing or the wrong item. I understand you can get busy but you need to concentrate more on.

Good all round. There is one guy on the drive through mic that hates you ordering more than one item 😂😂 but in in general - no issues

Food turned up stone cold, even delivering driver said he’d waited 30 minutes to pick it up, large chips may as well be a small, coke zero 3/4 quarter full, ordered a triple cheese burger and a double turned up, Bridgend mcdonald’s look at your staff

Food was slimy, horrible to look at and worse to taste

He stayed at the restaurant for 20 mins then spent 10 driving around making all my food cold

Delivery was terrible. Left note for delivery on app instructions not followed delivered to wrong place. When food finally arrived it was luke warm

Delivery was quite quick, which was great but strangely the food was quite cold and the ice cream melty.. don't usually have a problem with McDonald's

Delivery was late, should have arrived between 19:35 - 19:50 at time of order turned up at 20:30 food was then cold did not enjoy

Absolutely terrible, none of the 3 lots of fries or apple pie were delivered

I had a driver deliver purple drinks spilled in the bag and dumped on my cream carpet ! Drove off as confronted her!! I couldn’t get hold of anyone to obtain her details or couldn’t get hold of just eat!!!

this McDonalds always forget dips and straws. One job and it's never right

delivery time got pushed back 6 times, and I did not get my quarter pounder burger in the order, 1 item missing.

Only issue I keep having is incorrect orders and items missing, the food itself is fine and warm delivered in a fairly quick time but they just keep getting it wrong all the time

Chicken was cold and no sauces put in delivery

food didn't turn up yet again !!! why do you bother claiming to deliver food when it never gets delivered at all its disgusting

I have been waiting for 2 hours, can I have an update otherwise I will have to cancel my order