Mcdonald's Restaurants in Bridgend

Run by teenagers. Order is never correct. Not the first time. Make it so hard to get hold of someone,these days with apps . And just pass the blame on to the ubers like they've made the food. Just a joke. Refuse to go here again.

If you want to sit in the restaurant for half an hour waiting for lukewarm food while they prioritise drive-thru customers and Just Eat deliveries then this is the place for you!

Quick and easy as drive through

The food quality and preparation are questionable. I always get stomach pains after eating here.

stale fries. Dinky ass small chicken strips. Like they on a budget in there or sum shit.

Good service clearly spoken on take away

Food was hot but queues can be horrendous at times. Had to wait for food again. Needs to stop

Got a sauce sachet in my burger. Rang to tell them still no answer after 20 calls

Chips were warm. Chicken nuggets were cold. Do not recommend McDonald's at all. Absolutely rammed in there also.

honestly sick of this absolutely nothing good about this experience today. told to wait, hence i waited. NOTHING?? then something… but not good like literally cold chips. BAD

My experience at this McDonald's has always been positive. The food is like in all the establishments of this fast food chain.

Good quality Egg and Cheese McMuffin for myself, lovely and hot melted cheese into the eggs and muffin. Bought 2 x Cheese flatbreads and a Egg and Bacon Roll for my mother and it wàs all freshly cooked and hot. Only downside was no receipts so had to memorise my number and missed out on the £2.99 offer for a Big Mac and Medium Fries they give you via the receipt. Normally I have a lot of problems with rudeness, or either no receipts or just constantly waiting but had a good service this time 👍😃😎.

Fast service at click and serve. Much easier than drive through.

Waited 25 minutes in the drive through just to get the wrong order, very rarely have a correct order from this McDonald's. It's not worth your time

Way to busy. But staff are great.

Came here tonight on my way home from a 5 hour drive came in for a coffee and they had no sugar in the whole place like really totally unprofessional.

DISGUSTING ROTTEN TOMATO AND CUCUMBER !!! Just ordered a grilled chicken salad and the smell was funny and sour so I looked closely and the tomato and cucumber were bad. They were gooey and way too soft with white spots on them. The colour doesn’t look fresh at all. Absolutely disgusting. Would you eat this yourself McDonald’s? This could get people sick. I’d give 0 star unfortunately can only give one star. You must have 0 hygiene training at McDonald’s.

Food took way longer then the expected time, arrived cold and with lots of items missing

food was stone cold, driver told me he'd only been on the road 7 minutes so that must mean it was left on the counter in the restaurant to go cold, worst food delivery of my life and I will not be ordering here again.

Missing 2 large fantas from order and food was cold very disappointed

Order arrived on time, and was lovely and warm, however, the fries had absolutely no salt on them, so were tasteless, and even though my wife had written in the notes that she didn't want ice in her drink, it still arrived with ice in it. Can I make a suggestion that you add an option to meal deals, where you can remove ice from all drinks within the order and not just separately ordered drinks, where you already have the option to take the ice out. Other than this, a lovely meal

wrong order - ordered breakfast wrap, was given pancakes.

delivery driver was spot on, real friendly but the store got my order wrong again... asked for plain with only ketchup which it stated on the outside wrapper yet both triple plain cheese burgers came with onions.. can any of you read?

The driver was very polite and friendly, food was delivered with care

everything was stone cold. fries completely inedible.

Ordered 2 simple breakfast meals at 10:28am. After 25 minutes still nothing so we let a staff member know. After 40 minutes we go up again and tell a different staff member. She says our order wasn’t on the system (wasn’t checked on first complaint clearly) but should be ready soon. Loads of orders coming out for people that arrived after us. Get my food at 11:15, when breakfast isn’t even served anymore. Despicable and no offer of a partial refund/free item

Always forget the sauces and straws and the food is always cold, even when paying 60p per sauce, sort it out

do they have sauce in store or just refuse to give them out, get none with nuggets and not even wen paid for individually

forgot my sauces and straw for the second time

Food arrived 2 hours late food was ice cold it’s bang out of order

food cold and no ketchup , not happy with the service

This McDonald's is usually really good but somehow managed to frget to give me fries with a chicken nugget meal. and also forgot the ketchup. and alsonforgotnthe garlic dip. But like I say though, usually pretty good.

order at 19.00 , food is cold no drinks

Order was wronge again . Not what I asked for

Worst food we’ve ever had from McDonalds , the fries looked and tasted like they’d been fried at least 3 times, chicken nuggets missing from the meals, burgers folded almost in half, have no idea how they managed that, but there was more sauce on the outside of the buns than inside, making the burgers so dry. 12 sauces ordered for different meals, not a single one delivered. The kid that absolutely loves McDonalds and was a birthday treat for couldn’t eat much of their meal and now feels unwell!

I had to wait an hour for food which is not good because like so many times before it turns up late and more importantly stone cold, this is extremely unacceptable considering the amount of money they charge. this has happened to me on at least 9 separate occasions. I would like to compensate otherwise I'll have no choice to take this further

the food both times was cold fries r stone cold and only got half a cup of my large coke

Never received my food as was delivered to wrong address and i was told no refund as i eas delivered??? Not to me it wasnt and im now £20 out of pocked due to your delivery drivers incompetence.

Alright place, drive through can be very slow at times, the food is typically correct and tidy

Chips were freezing cold again , not even warm . Burger wasn’t freezing but was cold .. chips went in bin and only ate the burger . Always seem to have cold items . When you’re paying for delivery I expect at least warm food ..very disappointed.

Didn’t include any of my dips for anything very unhappy

Ordered Quarter Pounder no cheese. Came with cheese. I cannot eat cheese and it was cold

Everytime I order something is missing … every single time.

Second time I’ve ordered 9 chicken selects and gotten 9 nine chicken nuggets instead. And they’ve both been take away so haven’t realised till too late. Absolute piss take

no sauces again for the second time in a row ordered some separately because the inclusive ones never turn up but not even ones u pay for turn up

Always forget the sauces!!! Useless!

Completely the wrong order delivered

No breakfast Sausages, massive drive through queue blocking road/roundabout. No staff/sign telling people waiting that they do not have Sausages. Very limited gluten free options.

My order didnt turn up at all. Even though has been marked as delivered. This is the 2nd time this has happened now.

Missing most to meals and the food we do have was made 50 before we received it

freezing cold food and missing items

food arrived stone cold and they forgot the fries...terrible!! can't be hard to get a simple order right.

never ever is there any sauce or straws when order is delivered.

quick and easy and fast delivery

worst experience. it said 35min. i placed order at 8.30pm and kept changing times and finally arrived at 9.42

Quite slow collecting the food as it was very busy. I would go back but it would be a quiet time as staff looked very stressed. Parking was very tight in the car park and exit is confusing onto the main road.

Food was not hot , had to heat up in the microwave

We had a large order and everything was correct.

I ordered just after 12 pm my order did not arrive until 2.07pm. I'm absolutely tamping. I want a refund I will not use your app again. very disappointed

Cold chips, no ketchup, cold burger. Drink was tipped over and leaked all over the floor. Abysmal!

This is now the 4th or 5th delivery with half of my order missing. Hence the review. Not happy I am constantly missing items on orders.

Food cold, no straws and not one dip that we ordered?!?

Excellent service, very nice driver 👍

Missing 3 drinks, a mcflurry and a fries .. food cold and customisation wrong.

items missing yet again!! I give up.

Ordered 4 sauces none came. Food arrived cold

Tasty food and fairly quick service considering it was very busy, however, the food order was wrong as they had put the wrong food in the wrong container we got cheese dippers in a chicken dipper container, luckily noone had any lactose allergies and we were able to eat but this kind of mistake can be VERY dangerous

Every time McDonald’s doesn’t send condiments ordered even though it’s printed on the label when delivered.

delivery good. some issues with meal.

What we received was good but half of our order was missing

It was good but the food came very cold and stale I want a refund

This is second time I have order food and missed large part of the order! All the burgers was missing only fries and drinks arrived. Driver was completely not helpful showed me that it was all he got in the car and drove off.

The food was stone cold and there were no straws with the drinks

Food was cold on arrival and took ages to be delivered as the expected delivery time kept changing.Will not offer again

no coffee you took my money not delivered a full order

No birthday donut with my order?

Always fast efficient service with tasty food

We ordered at 5:30 and received at 6:40. No driver for over half an hour and then the driver decided to pick up orders from other restaurants and the delivery time kept going up once on the way to us! Food arrived stone cold and milkshake spilt everywhere. Wish you could retract tips!

absolutely disgusting ordered food didn't give it to me only drinks so not happy

good food and good time, but missing items as usual. About to give up on the deliverys as they're never complete and that's across most of the stores, not just McDonald's. Also never know if I ever get w refund as I never check days later. it's a rip off and I'm fed up of it now. shame really, should be convenient 🤷

Food was cold again! Missing items and wrong burger was delivered! Why do I keep having problems with my order!

cold food, chips had no seasoning.

It was cold when the food arrived after being delivered late

My order got “delivered” but not to my adndress , couldn’t get ahold of customer services , awful.

Absolutely disgusting food. Stone cold. Waited over 2 hours for it be delivered. Will never order again

Was on time, considering it’s a Saturday night. Took 1 hour and food was still hot. No complaints

3rd time I've placed an order, 3rd time they've got the order wrong.

food was lovely, delivery driver was also very lovely :)

Every time something is missing when we order. The restaurant needs to double check their orders before letting the driver take it to be delivered

All of the food I ordered was stone cold when it arrived

Driver turned up but did not bring food. Very strange. Not happy at all.

Part of order was missing and despite return process was easy overall experience was unpleasant because of that

ordered at 4.30 didn't even start preparing it till gone 5 then drive left restaurant with it and decided to detour to a few other places before delivering my order which was stone cold plus then sent 2 bottles of water instead of a coke and a sprite. an absolute joke of a place that that has the right mascot as its run by a bunch of clowns

Missing chicken nuggets from one of the kids meals

Eggs were missing out of our McMuffin meals, bacon one was stone cold, every time there’s always something missing or the wrong item. I understand you can get busy but you need to concentrate more on.

Very helpful staff, always helps being disabled to find understanding and helpful staff

Good all round. There is one guy on the drive through mic that hates you ordering more than one item 😂😂 but in in general - no issues

Food turned up stone cold, even delivering driver said he’d waited 30 minutes to pick it up, large chips may as well be a small, coke zero 3/4 quarter full, ordered a triple cheese burger and a double turned up, Bridgend mcdonald’s look at your staff

Delivery was quite quick, which was great but strangely the food was quite cold and the ice cream melty.. don't usually have a problem with McDonald's

Food was slimy, horrible to look at and worse to taste