Domino's Pizza in Bridgend

Saturday night took an hr to get my food. The manager was turning customers away

Called last week as my order was wrong, spoke to some manager named jithin I think it was, didn't seem very professional, thunk I will take my business elsewhere from now

Food was tasteless, burnt, and need to stop using covid as an excuse for not being able to use cash as payment , I won't be ordering again from there , very disappointing.

Why are you not delivering to croeserw anymore its been months!!!

Don't not deliver to glyncorrwg but goes everywhere else in the valleys only 5 more minutes away shocking

Very overpriced for what your getting

Called last Tuesday bight because I couldn't order for delivery on the web. I was turned away because they were "too busy" on a Tuesday night! Or at least that is what they said. 🤣 I live 5 minutes from the store! Lol! Won't waste my time again. Charcoal grill down the road serve pretty good pizza's and are always cheaper. Far more appreciative of your custom too.

Very quick service. Pizza's were good.

Ordered pizzas over an hour ago. Phoned the shop as nothing delivered. Was told my order had been cancelled as they were short of drivers!!!! I,m not psychic so at a loss as to how I was supposed to know that! Quick enough to take my payment so god knows when that,ll be refunded!

This serves typical Domino pizzas and offers delivery. What makes it a cut above average are the friendly staff. Centrally situated in town for easy access.

Used to be so much better. Now the pizzas all seem to lack decent topping portions.

Have not seen any staff wearing gloves, whilst preparing food. Rude service staff.

Save your money people, there are other local business with far grater customer care than this lot, had to call the store twice after ordering and been sent msg pizza was out for delivery, was told it was just around corned, after 40 mins still nothing , clueless staff and clueless manager, still waiting for refund, will be taking this further, In the age of social media you would think they would take things a bit more seriously, this will be there undoing!

Pizza undercooked staff could care less shame as I love a domino s

This shop used to be great but standards have fallen terribly. Two recent experiences have been very poor. Undercooked pizza on first occasion, when I complained to the store they told me to contact customer services. Dominos HQ said they couldn’t deal with the issue directly as the shop is run as a franchise from Cardiff. The complaint was passed to Cardiff franchise who demanded to see pictures of the food before they would deal with it. I did provide a picture but they didn’t even reply. Atrocious customer service. Second time, tonight, took over an hour, had to call the store who didn’t really care but apologised for delay, undercooked again, cold pizza, had to reheat in the microwave. Never again will I order from this store.

We have always had a good experience with Domino’s Maesteg but this delivery was exceptional- thanks to Ryan. We were well into enjoying the pizzas and sides when Ryan our delivery driver showed up with the missing Big Dip! That was so appreciated 😊.

Yes, it was really convenient to be able to sit at table and eat a very well prepared pizza meal, which was presented by a friendly, efficient proprietor. Well done!

Excellent pizza, only improvement could be staff to wear striped shirts like pizza express and have Italian names.. geovanni the destroyer as a driver.. yes please!

What a horrible staff they got.no respect for kids or anyone..only the best manager in domino maestag is shauna. Second manager in domino totally different planet,tats not call pressional manager.they need to learn how to treat customer.food cold and everything.very disappointed second time tnx domino never again 😡..food is cold 🥶.some on guys u can treat better.but to be honest never again fro domino. Sorry but for second manager is half star not even one star tnx.

Ordered chicken feast pizza only chicken on half of the pizza sweetcorn had rolled into centre pizza.Was dry and taste less over cooked.Definatly not worth £17.99 will stick to Als better value and value for money..

Brilliant, fast service, amazing food as always from dominos

Pros: If collecting then the pizzas taste great and the staff are pleasant and helpful. Menu is added to on occasion. Cons: More expensive than other pizza in town. Delivery is a big hit and miss. I've had a 2 hour wait and I've been surprised by quick delivery (around 20mins). Have failed to be given a refund for late pizza also. Tldr; I recommend collection only from this branch.

Well made pizzas always cooked to perfection 👍

Very disappointing. Waited 2 hours for delivery but under these circumstances understand deliveries are taking longer but when food arrived it was freezing cold 🙄 picked three toppings for our pizza which were charged at £1.60 per topping. There was literally 29 pieces of sweetcorn just dumbed on 3 slices of a large pizza. Feel like I've been robbed! Will never order from here again! Absolutely disgusting and threw it in the bin! Definitely NOT value for money!

food never arrived , phoned them up to complain as the app showed food cooked 35 minutes ago and the store manager gave me a load of abuse and said they cant deliver because they had no drivers . I said I was going to complain and she banned me from all domino stores .

Well since it first opened, this branch has not improved. Ordered a meal at 7.30pm for delivery at 8.30 followed the order's progress through their app to see it was being quality checked at 8.20pm at 8.50 p.m. still waiting delivery. Contacted the store to be asked numerous times for my address then to be told that it would be approx another 15 - 20 mins. After asking to speak to the manager to make a complaint. I have to say the attitude of the manager was disgusting and very unprofessional after conversing with manager and myself becoming irate from her attitude and response to my complaint. I was told that I am now banned from Domino's store. She did me a favour ordered from another takeaway in town which offers pizzas for a fraction of the price and absolutely delicious. Complaint made to head office awaiting response.

Picked up 2 pizza's from the shop.one was wrong .phond when got home the man sead will send a new pizzer up. Did not show.bad custerma servis.will not order agen.

Domino's Pizza offers the same as any other. The service here is good and the pizzas taste nice. The problem with all Domino's Pizza place is the price...even with the offers they are still expensive. The do offer online ordering & payment which is great for those times you don't have cash in the house.

Delivery very quick pizza a reasonable standard

Ordered the family deal 2 medium pizza not fully cooked and cold, 2 personal pizzas were OK. Potato Wedges were raw and so was the cookies in the middle, what a waste of money will not be going there again.

Normally good but placed an order for 2 pizzas and 1 cookies this was at 8.05pm. Picked time for delivery for 8.45pm. 9.15pm still no delivery so rang shop. Was informed that my order was still in the shop and that delivery drivers are on way back so should be with me in about 25 minutes. Would have been over 1 and half hrs, so we cancelled. Very disappointed!

Ordered online which was surprising easy, had the pizzas delivered. Could track my order so I knew when my food was out to be delivered. Super fast! We had our pizzas through deals and although they were very tasty I would not order without having a discount as the price is too steep without it. Obviously this isn't this branches fault, it's company. Would defiantly recommend using Maesteg shop.

Best takeaway in maesteg, decent value when you get the right deals

I ordered the winter survival deal which was a large pizza, garlic pizza bread, wedges and cookies for just £15.99 as well as lotto-choco pizza and Ben & Jerry ice cream. The food was cooked to perfection and when was still hot when we received it so two thumbs up. The app is great for letting you know how your order is getting on and it was super fast delivery. I think Dominos can be expensive but I always order but they do put good deals on now and again.

Great food, fast delivery - however they forgot the drink and it took them 40 minutes to go get it and bring it back.

Domino's is a welcome addition to food options in the town. Sea ting is limited in the shop itself but they deliver. Also, you can phone in advance and pick up. The pizza is really good but my grandchildren really like their take on garlic bread. They are not cheap but there are special offers.

Forgot my two chicken sides, said they'll be sent straight up , Almost an hour later still no sign. Cookies were also burnt to a crisp.

Food was good but there are flies all over the sitting area walls. Staff seemed annoyed of our presence, won't be back.

Fabulous service speedy delivery by young lady and I was also 1st ever delivery in Maesteg will deff b ordering again