Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 426 in 474 in Middlesbrough
Nº 14 of 14 American in Middlesbrough
Opinions
We found the restaurant to be a little scruffy looking. I visited with my husband and children for a late meal on a long journey home. Due to the time of night around 9pm on a weekend there were a few unsavoury characters hanging around. My 11 year old needed the toilet so I decided it was safest to let him use the ladies with me. As we approached the door the cleaner stepped towards us and snapped "where's he going?" I said into the toilet. She said he can't go in there that's the ladies. I told her he is tall but is 11 years old and I don't feel it's safe going into the gents alone at that time of night and she stepped between us and said well he's not allowed in there he can go in here and before I could say anything ushered him into the disabled toilet. Firstly that is misuse of a disabled facility. Secondly since when is a child seperated from a parent by a member of staff?! Third, do McDonald's have a toilet policy stating children cannot go into the opposite gender toilet with a parent? Very dodgy territory for McDonald's and I'm honestly disgusted by it. My son was very embarrassed and we shall not be returning there. Have a word with your staff
Shar80 . 2024-12-21
MORE AT TripAdvisor
Loved the Grand Big Mac Bacon which was a proper treat but they stopped doing them now. Tasty and good value
MrsJD2007 . 2021-04-05
MORE AT TripAdvisor
Slow service. Limited menu I nipped into the drive thru to grab a coffee and there was a queue at the drive thru. It moved so slowly but by the time I realised, I had vehicles behind me so couldn’t get out. I placed my order of a toffee latte to be told they’re not doing them at the moment. It took me about 15 mins from start to finish. Couldn’t they have left a notice at the entrance explaining they were back serving the limited menu? Also, if the menu is so limited, why did the service take so long??? It’s supposed to be a fast food restaurant!
DCN . 2020-11-16
MORE AT TripAdvisor
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although the pizza was great. I have to say the worrying thing about what I saw is the fact that when the staff are preparing the food. They do not wear gloves doing it that's my only thing and that needs to change. saw staff members make pizza and not wearing gloves
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This place has really gone downhill...... Used to be really good, the food was alway,s great , but was there last week and the food was very bland.....one member of our group even got a full refund because his meal was that bad. Definitely won;t return....good old Central Park is not good anymore....
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We got a private room for my father’s 80th, it was beautiful setting and a nice surprise, it made it a lot more special for a big occasion. The food in general was nice and not many complaints, the portions on the burger was a little small, my sister had a steak but was a bit chewy but everyone else enjoyed there’s. I was charged for two cocktails instead of mocktails which should have been half the price so £10 more than should have been which was a bit annoying, it was a large order so difficult to check everything at the time.
250 Opinions
Waiting so long for the food and the peri peri burger was under cooked and the chips were under cook. Not good customer service.