Based on 3 opinions finded in 1 websites

Based on 3 opinions finded in 1 websites
Nº 427 in 474 in Middlesbrough
Nº 14 of 14 American in Middlesbrough
Opinions
We found the restaurant to be a little scruffy looking. I visited with my husband and children for a late meal on a long journey home. Due to the time of night around 9pm on a weekend there were a few unsavoury characters hanging around. My 11 year old needed the toilet so I decided it was safest to let him use the ladies with me. As we approached the door the cleaner stepped towards us and snapped "where's he going?" I said into the toilet. She said he can't go in there that's the ladies. I told her he is tall but is 11 years old and I don't feel it's safe going into the gents alone at that time of night and she stepped between us and said well he's not allowed in there he can go in here and before I could say anything ushered him into the disabled toilet. Firstly that is misuse of a disabled facility. Secondly since when is a child seperated from a parent by a member of staff?! Third, do McDonald's have a toilet policy stating children cannot go into the opposite gender toilet with a parent? Very dodgy territory for McDonald's and I'm honestly disgusted by it. My son was very embarrassed and we shall not be returning there. Have a word with your staff
Shar80 . 2024-12-21
MORE AT TripAdvisor
Loved the Grand Big Mac Bacon which was a proper treat but they stopped doing them now. Tasty and good value
MrsJD2007 . 2021-04-05
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Slow service. Limited menu I nipped into the drive thru to grab a coffee and there was a queue at the drive thru. It moved so slowly but by the time I realised, I had vehicles behind me so couldn’t get out. I placed my order of a toffee latte to be told they’re not doing them at the moment. It took me about 15 mins from start to finish. Couldn’t they have left a notice at the entrance explaining they were back serving the limited menu? Also, if the menu is so limited, why did the service take so long??? It’s supposed to be a fast food restaurant!
DCN . 2020-11-16
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although the pizza was great. I have to say the worrying thing about what I saw is the fact that when the staff are preparing the food. They do not wear gloves doing it that's my only thing and that needs to change. saw staff members make pizza and not wearing gloves
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15 of us visited for a baby shower. I was made the most gorgeous parmesan (severe egg allergy , so a little different to the usual) and it was devine. My neice is Caeliac and her food was great too. Well done C.P, other restaurants need to up their game with this sort of service. Thanks for a great afternoon.
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Parmos hot shot are top great to go with friends or family have bingo and good games on a Thursday night what a great night won't forget
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Disappointing Afternoon Tea Experience Unfortunately, our afternoon tea experience fell far below expectations. From the start, we were told we couldn’t choose our sandwiches because we hadn’t given 48 hours’ notice — something that was never mentioned on the website, in the confirmation email, or via text. The sandwiches we were served tasted dry and slightly stale. The soup was the only highlight in terms of taste, but it was far too salty to fully enjoy. When we asked to take our remaining desserts home, we were told they had no takeaway containers and were instead offered foil wrap, which felt unprofessional and impractical, especially for delicate sweets. To top it off, we had to chase the waiter just to pay the bill — not ideal when you're already ready to leave after a disappointing visit. Overall, it felt like poor communication and lack of attention to detail really let the experience down. Would not recommend unless significant improvements are made.
251 Opinions
Waiting so long for the food and the peri peri burger was under cooked and the chips were under cook. Not good customer service.