McDonald's in Doncaster

Got a double sausage and egg mcmuffin this morning and it'll be the last time i go. Been a couple of times now as it's local to me but the food always seems to have a funny aftertaste. This time though I've had a dodgy stomach all day since having it! Never again !

Chips stone cold and over done . Chicken nuggets cold and box it came in was dirty with old dried food stuck to side . Burger needed instruction to build yourself .

Went to the drive through. Our meal wasn't ready so we had to park up. A group of delivery drivers were waiting outside. A little intimidated as one gent lent on my car then spat on it... As the gents were shouting at each other (not in English) I just wanted to leave. A very pleasant young lady brought out our food but my burger was hardly assembled and my son got 17 nuggets. It costs a lot so 15 percent off seems a rip off. Didn't want to go and complain as the just eat drivers outside were quite intimidating... Won't be going again.

Reece Moffat Gave me a dirty sanchez with my fish finger happy meal (The toy inside was also missing)

Service is rubbish, food is cold and it's run my kids and OAP with no customer service at all hate this place

I didn’t get my food until like 15 minuites after then it was wrong and had to wait another half an hour

Just been to McDonald's and can't get anything the tills are down 🤷

Had to repeat my order 5 times and still got it wrong. Phoned to complain as I was out of pocket the woman was rude and said only thing I can do is go back (15 minutes drive) to only give me the missing items and not replace my full order that will be cold. I WILL NEVER USE THIS RESTAURANT AGAIN THE MANAGER SHOULD BE SACKED.

food was cold, burger looked like it was chucked together and dips missing..

Missing more then half my order

It's just a McDonald's, exactly the same as every other McDonald's, and that's the point. Nothing else to report.

Delivered to the wrong adress with no notification of doing so

delivery driver refuse to bring to the hospital ward that I am on. made him aware it is not possible to pick up as my right leg amputated. even though this is a non-infectious ward he refuse point blank . not helpful at all. swell deserved 0/5

Food was clap cold when it finally arrived. The chips were stone cold and soggy and the Burgers were cold. Won't be ordering from Macdonald's again.

Food cold, certain items wrong. No sauces or straws given

Missing my dips for my dippers and nuggets

I have ordered from these on more than one occasion, I used Uber eats to have it delivered, Uber eats are polite and on time. How ever the last order I got yesterday, the chips were stone cold and they missed a burger off of my order %100 the McDonald's fault what is happening to receive such poor service from a McDonald's. Again Uber eats driver was on time. Absolutely no apology or even a solution. Very disappointed won't be using them again

great updates nice delivery person and on time delivery . food was really nice

Items on the order were missing

Not one barbecue sauce and I ordered 4

quick delivery, missing item, quickly rectified. good overall 😃

Such a disappoint . Had my grandchildren for a McDonald’s treat . Forgot burger , no sauces or straws for drinks and the chips had so much salt they couldn’t eat them . Not good

Wow! This was the 2nd time I had been to this McDonald's as its close to football with my boys. 1st time was slow, the app wouldn't work in store, my order took over 20 minutes, my order was wrong when I collected it. I put it down as a one off. Following Saturday same things. App wouldn't work, 25 minutes for my order, when she I collected it.... but I paid a bit more attention to my surroundings. I counted 12 complaints while I was waiting. Missing food, cold food, app not working. 2 separate people had come in from their cars, they had been told to wait in a bay and had been there nearly 1/2 hour! There where lots of customers shaking their heads and all the staff had miserable expressions. It was an absolute show of chaos! Prime position with a lot of passing trade, it seriously needs new management! We won't be going back 100% certain of that. Fast food it was not!

Ordered at 4.45 an it still hasn’t arrived even though it’s coming up with delivered on the app my husband is diabetic as well so we’re not happy I have spoken to the macdonlds An they haven’t even got the order it is now 7.55 an the app is saying delivered at 8.30

My wrap stale and my food was cold couldn't it wrap And fries guys do better And serve fresh food, chicken is Very dangerous

I’m diabetic. I ordered a black coffee (no carbs) got to work and found it was a toffee latte (25g carbs) so undrinkable by me. Food was cold, even though I was asked to park up for my order and shouldn’t have been as I ate it in the car park! Wish I’d thought to check the coffee then

Chips were cold and no straws for the drinks

I swear on my life this place is utter dogsh1t. MULTIPLE times they have forgotten parts of our meal. On may, we went through the drive through for the first time. I kid you not, there was about 3 rats playing outisde, I would not be surprised if there was 3 more inside of the kitchen (I even have videos, which i unfortunately cant put on here for some reason,,). 80% of the time we have ordered, there has been mistakes with our food, such as putting things on the burger that have been edited off, wrong drinks, burger instead of nuggets, etc etc. Another time we went inside, there was nobody else there (except for staff ofc) and it literally took an hour just to get our food, i genuinely cant fathom how every staff inside of a restaurant can be this bad at their jobs. The occasional time i'm actually able to eat my food, it is always cold, and at its hottest, lukewarm.

Total different order £30 worth of stuff and not got anything that I orderd I have a 1 year old and no food he didn’t even check the bag as I was watching him I am disgusted and disappointed

Got oasis instead of my milkshakes

Worst McDonald’s around. And the rudest staff

Absolutely awful! Forgot milk shake, no straws for drinks, no sauces even though we ordered them. Chips cold!! Absolutely awful McDonald’s at Denaby. Driver was spot on mind you.

Really easy to order and wuick delivery

I am fed up of going to the drive through at denaby and asking for sauces and not getting them .does the staff not understand English

i wrote to you to complai about my order from macdonalds Denaby. the food was cold and an item ue milkshake was missing. i am still awaiting a reply about my complaint . Y ou said you were looking into it

no drinks or ketchup given despite ordering

Extremely long wait times Orders always mixed up Food is always delayed Staff are incompetent and untrained Been many times nothing ever improves

Awful. Food cold, forgot sauces, no straw. Same old denaby. Useless.

Same as most McDonald's now, not fast food anymore catering more to just eat etc, than those who go to collect there own food. Would not use again.

Delievery was perfect food on the other hand was stone cold even a penguin would complain

Waited over 2hrs so I drove to the restaurant had to cancel the order with just eat and re order with the restaurant

Much Improved I have been visiting 4-6 times weekly since August 11th and there has definitely been positive improvements. The Food mind you had always been perfect for me but I'm a fussy plain only so mines always fresh. Service has come on leaps and bounds I'm well impressed definitely one of the best McDonald's around I was at Bentley and that was nice too. So we'll done guys! Shout out to Debbie, Tyler, Seed,Shantee,Callum, Kate, Theo, Max and especially Demi the grill chef, what a boss.

Food was nice only downfall was an item missing from my order

SHOCKING DELIVERY WILL NEVER ORDER AGAIN DELIVERY DRIVERS CANT GO TO RIGHT ADDRESS OR RVEN PHONE TO ASL WHERE ABOUTS!!!!

No sauces again. It’s not even hard to follow an order really. Same old denaby McDonald’s.

delivered wrong stuff driver is on his way back to get my actual order

2 days 2 orders says delivered what's happening £24 gone

Came with fries missing and the drink half empty with being spilt.

Food was extremely cold, like it had been sat for hours. We also didn’t get what we ordered, they sent extra on the burgers when we didn’t ask for any extras.

I was told my food would taken 25-35 minutes. It came 45 minutes after it was said it would be delivered

nearly 3 hours on calling twice first told meal was on way called 20 mins later was brushed off by a very rude young lady that told us to take it up with just eat food was cold but delivery man was really good though very apologetic

It is diabolical. Delivery and instore. May as well shut this place down wait over a hour for delivery first delivery order and food stone cold and instore you wait for about 40minutes to a hour for food. A couple week back was waiting half a hour for 2 ice creams and 2 drinks. The driver waited at store for 40 minutes so waiting for staff. If you need more staff hire then cause it’s shcoking. I work in fast food in Rotherham and never this bad even when we’re understaffed. They’re not that busy.

missed chicken nuggets out of happy meal and a cheeseburger. it's not hard to check an order

Always order food through drive through and they never ever out the sauces in the bag and pointless asking for them when they should put them in the bag food is horrid and service is dull

Slow service waiting 20 mins for our food, not even busy so no reason. They didn't even apologise for our wait for give a reason and it's not the 1st time we have had this kind of service from them at the Deneby McDonald's.

the driver was so lovely and it arrived on time

The food was cold by time it got here, I don’t believe it to be drivers fault as the restaurant had them waiting for a long time

I think they are clearly struggling for staff, the service is really slow. I hope the higher up managers are aware and trying to help this

The food was stone cold and the drinks were melted and cold

Service has definitely improved 100%. Each McDonald’s is different despite the same menu Denaby site fries are really good perfect amount of salt, the burgers are really good too so it’s a win win

Took ages to arrive and when it came it was clock cold. Chips were as hard as nails as if they’d been over cooked then thrown back in for a second time. Milk shake melted. No sauces as ordered and mozzarella sticks were awful. Not the drivers fault.

rubbish never get yoir order right and it's always cold

food was wrong had salad and onions on my big mac not happy asked for plain just cheese also was cold

Came on time but only received half of £40 order.

Robbed me out off £47 didnt get the order bad place

it was cold like eating card board ice cream all melted when rang up the girl I spoke to laughed about the problem this was very rude

Such a poorly run place! The waiting time is ridiculous waited 45 minutes for wrong and cold food! Got my order wrong 3 times! By the third time I couldn’t be bothered on complaining anymore just went home with what I had been given! Don’t waste your time and money here.

Delivery time kept changing and came an hour after it was first meant to turn up. Apparently took them 30 mins to make a wrap meal and a McCrispy with the driver waiting even longer. They also forgot one of our drinks and the food was cold when it turned up leaving me to think it had been forgotten or left sitting!

Order 1 delivered 1hour and 40 minutes after placing the order and upon delivery the food was cold and chips were stale, appalled

I've been to McDonald's all over the country and this one is definitely one of the worst. Took over 15 mins to get order avoid

Yet again you got our order all wrong, got home open the bag none of the burgers we ordered and paid for were there and shocker no sauces, on our way back now to rectify

This is unfortunately the nearest McDonald’s to me and they never get your order correct. On today’s occasion we were getting two burger meals and a selects meal to take out. We get all the way home and the burgers are missing. Drive back and tell and show what we got, didn’t get an apology just walks off. We wait around a while and get told it’s getting re-maid. Someone arrives with our order. I checked it and it’s missing the selects. Which we had originally so 3 x they messed up and really it’s 4x when we got home we realised there were no dips…absolute joke.. no apology at all… PEOPLE ALWAYS CHECK YOUR ORDER BEFORE YOU LEAVE. If you wait over 10 minutes complain. If you can go anywhere else do that instead

We’ve been sat waiting for our order for over an hour. When it eventually came our food is freezing and the chips tasted stale from being cold due to this the food went straight in the bin, I’m not surprised as the driver openly admitted that it had been in their car for over an hour. I am highly disappointed and would like a refund as the food couldn’t even be consumed

Absolutely freezing and no sauces in the bag.

U had no milk shakes and my McFlurry was melted

Waited 20 mins for meal to arrive at our table. Food was cold, hot drinks were tepid. Staff replaced the burger sent back. I ate mine I'd waited too long to let it go! Also replaced cold coffees. We got the impression that our order had been left standing quite a while before being delivered to our table. Lots of food delivery drivers getting served though. Will not be going here again.

Not giving any stars food always cold for delivery and in store , also missing items and just want to blame delivery driver it is down to them to run the restaurant better and not have things missing as they come in sealed bags really bad customer service when you try to ring about missing items ,DONT USE THIS MCDONALD'S at Denaby

Hot, on time and a lovely driver.

Absolute joke of a place and joke of a manager. Waited in the left hand lane of the drive thru for ages only for loads of cars in the right lane to get served. So drove round in the hope of speaking to someone, nobody on the till . Drove to next window and told them the issue, was told the headset for that lane was turned off and can I go back round the drive thu and queue again . Told them I'm not queuing so then the manager comes and was equally unhelpful , so left with nothing. Worse McDonald's I've ever been to, won't be returning

My food is freezing,missing 3 barbecue saucers and my cola taste like water

it was ok but very cold and missing all dips even tho I left in comments not to but

The meal was cold and no sauce in bag, wasn’t very happy about it

Order from any other McDonald's before you order from here - make sure they're your absolute last resort, particularly the drive-thru. Service is incredibly slow - it's just taken me 30 minutes from paying for food to actually receiving food. Staff are pretty useless - multiple times they've missed out my order and left me waiting without any communication, watching other people who've ordered after I have walk away with their food. And since they miss you out, often when you receive your food it's stone cold. One time, the reason they told me as to why it had taken so long was because they'd written down my number plate wrong - how hard a job is that?! Absolutely awful, avoid unless you're starving to death and there's no bins available to eat out of.

Extremely poor don't drive through .drive past !

Food freezing and things missing. Shocking

missing drink,mix n match and 4 condiments onevof which was garlic mayo

Burgers were a right state and missing ingredients. Good to know stevie wonders got work after his music career. Also how hard is it to put dips in a bag when they’ve been requested. Ordered 3 curry 3 sweet and sour and 3 bbq and didn’t get a single dip. Forget being unable to count the staff clearly can’t follow picture instructions to me a burger or even read the order otherwise things wouldn’t have been missing. Just because half the staff have left school doesn’t mean they can read or count 🤦🏻

Rude staff payment issues at your end. I was made to feel like I didn't have sufficient funds. Only thing they got wright was my sauses.

Absolutely awful, always waiting over 30mins even for coffee and it's only half a cup then that comes cold for you to ask for them to remake and then they come with attitude while talking to you for another ten mins not sorting anything. Never get orders right. Try and speak to managers but they don't seem to care.Place needs shutting down!

missing my chicken from my chicken burger. all I got was a breakcake that was falling apart and a few scraps of lettuce.

Missing 2 meals and dips what I asked for this is the second time they haven’t got my order right

This McDonald's always forgets half the order and is cold drinks spilled kids meals was squashed

Refused to take my order within 15 minutes. Looks like Loads of just eat guys loaded up with food.. priority....should be ashamed on your face to face service

Horrendous. Always getting orders wrong. Long waits, even at 3 am!!! Poor staff, poor cleanliness just all round poor.

Freezing cold and over an hour late

gave multiple chances when ordering on just eats but alway end up missing 2- 3 burgers and chips each time, staff in store obviously do not check orders correctly when packing order

Terrible service, you can order one burger and get told to wait in car park every time. Never have this problem at Burger King

Second time I’ve ordered and I’m missing food. Literally missed my meal off😅

didn’t bring my chips i ordered three of them i rang mcdonald’s they said they couldn’t do anything

All food was stone cold and missing items