McDonald's in Doncaster

Always the worst mcdonalds there is and it is a shame. The food always wrong and cold. Customer service needs to improve

Most rude Staff members even the Managers

MacDonald's, situated conveniently near the Doncaster Dome and amidst other fast-food joints, offers exactly what you'd expect from this iconic brand: consistency and familiarity. The location is prime, especially for those coming out of events or activities at the Dome, making it a popular spot to grab a quick bite. Being nestled among other fast-food options gives patrons the freedom to choose, but MacDonald's holds its own with its tried-and-true menu. As with most MacDonald's, service is typically efficient, and the food is consistent with what the brand offers worldwide. It's not gourmet dining, but it's reliable, and sometimes that's precisely what you're looking for. In conclusion, this MacDonald's location offers the convenience and dependability the brand is known for, with the added benefit of its proximity to the Doncaster Dome and other eateries. Four stars for delivering exactly what it promises.

This place is absolutely terrible, one of the works Georgina took ages making my order. She was very rude and disgusting, i made a complaint before however since her whole family works at mcdonald’s nothing was done. Any food was cold and had hair in. I am appalled by how the service was and the poor staff i received. Don’t come here unless you like getting treated poorly.

Great place food was hot plus great service

Ordered on the app, normally ready as soon as we get to pick up window, but sometimes like yesterday, it is just as slow at a tortoise.. Waited nearly 10 minutes... But overall normally really good and would recommend.

Such a fantastic atmosphere and Ellis is such a fabulous helper and cleaner

I’ve paid for a happy meal and got home to realise that they’ve put mozzarella dippers not chicken nuggets what a joke!

I pay my money for food and nobody delivered….!!!!!! And evan no refund money .!!

Collected through drive through, got home & big mac was missing, disappointed 😞

Easy sometimes , order your food an go . Other times part of order wrong or missing (so annoying) but we,ve only human . My focus would be if I worked there would be to never get a order wrong. I'm sure they all try there best. 😃

Ordered from McDonald's app. Food came with a burger missing. Rang the store they didn't seem fussed in the slightest and just replied ring user eats they will sort it. So missing item, rude customer service and the chips we did get seemed under cooked and not nice.

The food was a bit greasy but still delicious. The staff were very kind and welcoming too. Would go again.

The food is always great. Sometimes a little on the cold side but never too bad. The problem comes with items being forgotten, the app not working right, the time for the food to be prepared even at quiet times, etc. Definitely need improvement in customer service.

Good choice on the menu as always. Tables were clean and wiped down. Friendly staff and calm environment to enjoy our meal.... We were just lovin it!!

Mcdonalds is mcdonalds 🤷‍♀️😂 I always use drive thru. A lot of time, as standard, the milkshakes aren't on or something isn't ha

Worst management. Zero ethics and awareness they just roam around like maniacs.

Pretty good, food hot and freshly cooked odd occasion it takes a while to get due to uber eats and the like but otherwise a decent place to get a bit of food.

Order a Meal online and the drink came half empty bag soaked, Delivery driver asked if I would like it replaced, I said "Yes please" I have not recieve anything as a replacement, If ordering online is becoming the norm then Staff should be trained to place lids on things correctly. If a replacement is requested it should be honoured. I have been robbed/scammed of money for a service that is shockingly poor, Cannot contact McDonalds, just goes to a voicemail. Sort out your service!!!

WORST MC, AT NIGHT WAITING 35MIN FOR 2 SANDWICHES, DONT EVEN MENTION THIS SICK PLACE. HARDLY NOT RECOMMENDED

Place drive trough order 3 cheeseburger 3 chicken mayo 1 chicken select They probably went to ASDA to get chicken because i placed order at 04 05 and collected at 04 35 Everything was packed hot and by the time i got home (1/2 mile) the food was soaking wet in condensation Waste of time and money

This is the 4th and last time I order from here. Every time I order something is either cold, missing or damaged. I order from Burger King, kfc, pizza shops, Chinese and never have any issues, but this time my drink was quite obviously dropped and has leaked all over my food

Member off staff throwing food about and shouting about how busy they was and handling food with her hands no gloves on

Joanne who keeps the tables clean is so lovely, very friendly. Makes up for the fact that the service is so slow here

Food poisoning me and my friend yesterday 2:25 pm

Food was spot on considering what it is, service was pleasant enough, certainly had worse service at a McDonald’s, but it is a very busy and noisy branch, which is most likely due to the other Doncaster branches being spread a fair distance from this. Happy enough, and it was nice and clean.

Not the best breakfast I've ever had. The hash brown was like cardboard and the muffin looked like it had been thrown across the road.

Absolutely appalling service ,won’t correct their mistakes and manager has discusting attitude towards customers not helpful at all. Hire some staff who actually know how to pack an order,it’s really not hard when it’s on a screen in front of them.

A good clean restaurant, with polite and friendly staff, this was my first visit to this restaurant and I was very impressed.

Servuce is shockingly slow compared to how it used to be and not helped by the mountain of just eat orders blocking up the que. Why do t they hold food anymore. Its just painfully slow and everytime I go my order has something wrong. It was never like this before but it gone backwards and the food is always cold. Edit no it's still rubbish

One of the better McDonald's I go to. I think it's because it's smaller than it's a bit more intimate? It's always very clean and the staff are very friendly. I think one lady was a RAF veteran.

Always had fresh food and order correct witch makes a change

Didn't have to wait too long even when it was busy, overall great experience friendly staff and polite

I ordered a chocolate milkshake, and I had to get another bec it tasted like banna, so I asked the person to change it, so they did and he brought it back, and it still taste like banna

Worst experience ive ever had in a maccys, went to try and grab a quick bite between swimming and ice skating, it's seems they're that focused on the deliveries anyone within the resteraunt is left to bare a dreadful wait, then to top it off we were given 5 potions of chips all of which were stone cold there's just no excuse, cold chips on a delivery yes maybe but not when your sat in the resteraunt.........

Used drive through, the big screen wasnt working, girl was very quiet not great if hard of hearing

It's exactly what you expect from a UK McDonald's. Not exceptional, not bad. Just a solid, consistent good.

Staff is really bad with delivery drivers and it might be just the case of the staff they got because other restaurants in Doncaster are ok, they need to be sorted out, the guy with moustache and white t shirt is very disrespectful to be a manager, got to be removed. Also the lady with red hair is a mess, sort her out.

Lots of "Sweary Mary" teenage girls dropping the 'F' bomb constantly. Think they only just learnt it , so the 'shock value ' must still be there for them ! Clean environment. Staff pleasant. Close to all amenities.

Stated was open 24hrs online arrived after a 15 minute drive to find it was closed keep your opening times up to date online 10 mile round trip still no food SHAMBLES

Only the drive through is 24hr. Despite what they say the restaurant is closed from 11 o'clock onwards. So if you can't get down the drive through, don't bother.

Shambolic. Self service machines took orders but didn't produce a receipt nor an order number so had no idea when food was ready. Manager was a state, and had no idea what was going on. She told me I should have known the machine was broken. Really!!.. Eventually got our food which was cold, and threw it away when we got home. Pure joke of a place. You should be ashamed.

Pulled up to drive through waiting for about 4 minutes no one was waiting at drive through and no queue in restaurant after the wait ordered meal when went round to window wrong order very disappointing when not busy

It's a McDonald's. .. we were in transit running a tad behind, and food (fuel) was well required, so best of what options.

Average which meant my fries were cold and soggy as per usual, l was Hank Marvin though so scoffed them

Everything hot and tasty and served quickly too

Food is always terrible, and wrong. Service is the worst bar non, and the atmosphere is as good as a public toilet. So yeah, if you're looking for a public toilet, this place is the bomb.

Never had anything as salty as these chips. Fast food ain't great but I didn't want a certain trip to the hospital with a heart attack. 💀 Whoever salted the chips should be working in any kind of kitchen.

Hydan the manager a brilliant guy! Very understanding and happy to help great manager of the store. I’ve Left this review concerning a complaint which I made which was the stores fault hydan took my complaint and concerns on board and was very apologetic for the situation and made sure things were put right. Top man thank you. Sunny

Always full to bursting, do not go here if you are in a rush

Just a quet drink but still enjoyed the time there

It's a McDonald's, you know what to expect 😏

Not good no going agin rubbish cold

Clean and tidy. Service was okay. Food was good.

Galaxy caramel latte and fries please dear 😍🖤😊

Popped in as was busy and just wanted a quick drink ended up we all had a meal as it was so convenient and well priced even in these days. Will go again soon.

Me and my wife go to a lot of shows at the dome just over the road and tend to hit this maccies up before we retire for the night. Never had any problems really. Food can sometime not be the hottest, but as busy as it gets that kind of expected for fast food. The service is good, always helpful not always the quickest... Again with how busy it gets it's expected. All on all a good experience.

Excellent services provided by a good Customer service that is enjoyable.

I bought 4 burgers, got 3 instead and all cold. Staff didn't wanted to come forward.+15 January 3.12am it says 24h open no is closed I'm here now.

Nice handy mcdonalds to the Doncaster dome

So the new value meal only have soft drinks available with them. Not really fair when it's the middle of December, freezing and you want a hot drink to wrap your cold hands round.

Schneller Service, nette Mitarbeiter, Essen warm und lecker, Pommes bisschen geschmacklos, Ambiente sauber und ordentlich

Please can mcdinalds stop cordening off parts of the restaurant when it is busy from dinner time onwards. We go elsewhere as soon as we see that yellow tape.

Wasn't the best service at all at this place ordered of the boards waiting for my order to be waiting about 20 mins for 1 meal for them to say it didn't come through to them had to ask loads of times wears my food and the girl seemed to no no what she was doing till I said I want to talk to the manager

Very friendly and efficient staff

Nice place freindly staff quick service

Did a delivery an half of it missing ended up with a burger each an no way oc complaining cos did it on mcds app !

The food every single time we order is stale and freezing after paying £22 just for 2 meals it’s really disappointing and half of it not even edible!

F****** shi** ordered 2 meals and only realised when I got home that they hadn’t put a burger in the bag, employees there really are useless

Ordered a cheesy bacon flatbread for my daughter with No bacon. They didn't make it fresh, they just took the bacon out of one, leaving a small piece inside.

Keep away at school kick out and weekends. This place gets rammed!

Very busy on Saturday afternoon also very untidy.

Hiya just wanted to bring up the issue waited a long time for a salad but appreciated the offer of a free desert However when I did get the food my fries was missing

Waited absolutely ages for our order, yes its busy at teatime but there were more staff than customers!

The app wasn't working so I went to the counter to pay. I was stood there like an idiot waiting and 2 members of staff looked at me but no-one acknowledge me. The shift manager eventually took the payment and said she would bring the meal to my table. I then had to go and collect it from the counter and was told 'enjoy your meal young un'. I'm old enough to be the grandfather of the individual who made the comment. Simply saying enjoy your meal would have been politer and more respectful. I'll get the points used on the rewards app and then vote with my feet and stop using the place.

Aaron is the best mcdonalds employee I have ever come across whatever your paying him its not enough

Been a few times now and it's got worse every time today was the last time I step foot in there, food was cold order is usually wrong and they care more about cleaning the floor than the tables,

Don't use on just eat never received the food

Food ok, I love this restaurant because they always seem to have ice cream and milkshakes on no matter the day or time. The service is always as quick as possible and the staff always seems happy and polite.

I thought Scunny Mc D's was slow but these lot beat it hands down. The food was piled up, but staff just looked so uninterested and in no hurry to get the food out. The orders for delivery where put on a metal rack just behind the counter and left to go cold. A fair few people complained in the time I was in there, thankful I won't have to use them again.

Reasonable food but not the first time this branch has failed to provide complete order when using drive thru. More care needed by the staff or better training by the management

Why say open at 2am when you close at midnight? So annoying 🙄

Food was mediocre at best, not warm. And my burger looked like the cook had put half a bottle of ketchup on it. The fact I was wearing the ketchup on my work uniform said it all. Thanks for that 😡

The food wasn't nice. Worst burger I'm had in a long time. Milk shake was runny with no taste, ask for a replacement, and got one, which was a lot better.

The staff is very rude to customers

Bins overflowing, tables dirty, toilets half out of order (blockages and leaks in both men's and women's). Staff seem run off their feet - think it's just too busy for them. Food ok though.

I don't know what's happening but every time when I order something they manage to miss something from the order or they forget to add cheese where it suppose to be cheese and many other ingredients are missed out I don't usually have a problem when it's happening once or twice but too many times it's too much, taking a piss on my money, you order online it's the same story always food missing. By the way this is how a sausage and egg muffin should look like ...

Worst McDonald's in Doncaster. Messed my order up 3 times while using the drive. Complained to management, but they just couldn't be bothered. If you wanna ruin your day this is the place to go.

Went to drive thru on way home from work was around 11.10pm asked for 3 McFlurrys was told no we are not allowed to sell them after 11pm if this is the case then shouldn’t this be advertised, although as finish at 11pm I’ve been several times in journey home and always been able to get McFlurrys after 11pm so why all of a sudden change without notice or why lie

Food was cold,staff didn't engage at the tills so had to use self service where it couldn't print a receipt. Otherwise the restaurant was clean and fairly busy with young adults

Decent parking. Fast and simple, nice staff. Only problem is all the yobbos sitting in the parking lot all hours of the day

Pretty busy at times, lots of noise, door is always open, feels like you are outside instead of in...

Cold food, and missing half my order, again. Thanks alot

It's McDonald's. You get what you pay for. Food is normally good, sometimes a bit cold, but that's just how it is sometimes your the last one before they do a new batch of fries 🍟

Used the drive through service today, Thursday 8th June at 12.12 lunchtime. The food was terrible. Happy meal fish fingers were hard and not warm, never mind hot and obviously not freshly cooked! Fries were cool too. Dreadful. Had driven away before I realised.

where is the tray? not even trays 🤣

Slow service staff dont know what manners are place was a mess rubbish everywhere

24hours? Nope 24hrs drive through. First fast food I've had in 28 years. Be another 28 years before I have it again.

Loads of people most of the time, not the nicest one as well.

Apart from forgetting a quarter pounder, food was fresh.