McDonald's in Wirral

Great delivery, friendly service

The food was delivered by somebody on a pushbike and it was freezing cold when it arrived

hot, meals tasty. very happy 😊

Everything was good but the fries were a bit cold and I ordered 1 cookie and they gave me 2

My order was wrong and the burgers were all over the bag which ruined the chips

fries cold and late delivery.Never again

Missing and wrong items on purpose

When someone orders can you make sure you read the order if it has specific details on it. This is not the first time I have ordered and they have got it wrong. Learn your staff how to read

Food was freezing cold and left two items off.

Over an hour late when food arrived it was stone cold and missing the FOOD only had our drinks

Food was cold and Icecream was melted

Wrong order delivered again. Abysmal service which is being charged for . Meal was cold too

chips were all uncooked on all meals. Burgers and nuggets were also cold by time the got here. Not was worthy of eating and all got binned

food awful. chips hard this is the second time we've had them and they have been really bad.. also missing items.

Hi, my delivery driver rang me and said they were changing my address as it had accidentally ordered to the restaurant although it’s saying delievered and it still not arrived, just wondering what’s happening.

Diet Coke was like drinking water. Chips freezing cold

my delivery driver was incredibly polite and my order came warm and drink still fizzy so shows he took real care when driving it to me! thank you!

delivery driver stepped inside property un invited

i orded a large chocolate milkshake and i got a large coke the chips were cold and chewy and the big mac was cold and soggy and made the cardboard box also soggy this is my 2nd wrong order in a row from this maccies

Food was freezing cold, nuggets missing out of the happy meal, this happens everytime with just eat it’s a Fucken joke of a delivery company my daughter is crying because she has no nuggets Fucken shithouses

No milk or sugar with tea no ketchup on muffin 👎

usually its lovely. but not great this time. grilled chicken was dry. chips cold. so not the best this time. delivery driver was nice and polite.

Driver sat vav took him to wrong place

food was so cold again it just went in to the bin. mcdonalds is so bad.

not all items were delivered correctly, chips hard and cold

Second time here and second time the order wasn’t what we ordered but never discovered that until we got home . How can a sausage and egg McMuffin meal deal with no cheese end up as two cheese and bacon flat breads ?? Shocking and shambolic !

Food was freezing burger was burnt

Ordered burger with no cheese and even though the label stated no cheese they still put cheese on them had to drive there to exchange them after paying for delivery. This place never gets an order correct

Absolute joke of a service tells you on the app it’s a 20 minute delivery.. they keeps sending you updates adding 10 minutes more time until it takes over an hour to get to you.. and guess what the goods stone cold.. never again..

freezing cold stale chips, oasis missing, happy meal missing. never again

Good was hot, friendly delivery driver, arrived on time

Always good from here never a problem

absolutely shocking my food is freezing cold. had me waiting for nearly 2 hours for most of my food to be missing

Half of the food was missing, very disappointed

Food wasn’t edible FREEZING COLD WENT IN THE BIN

Food was cold. No sauces and drinks had no ice! Shocking!

Excellent delivery driver. Found our house even though my daughter put the wrong post code in

The food was cold when it arrived. We used the tracker on the app to follow the delivery driver and the marker was static at Arrowe Park for 15 to 20mins.

Missed all nuggets but giv us sauces and missed all kids mc flurries another useless restaurant

Cold coffee, sent the pancakes…….. without anything to put on them…..again

there is nearly always something missing from a McDonald's order it's usually paid for sauces which ruins the meal or desserts or extras like dippers. I haven't bothered last few times but today got the missing dippers replaced but what use is getting same amount back when you've ordered it for someone and it's all they want or if u order 2p nuggets with nothing to dip. it's.mcodnands that 90% time has a missing item small or large it's even been a £6 burger before

Burger smelt off and grease was all over it

Do not order from here on JustEat! We ordered at 10.20am ahead of breakfast finishing and we're told out order would arrive by 11am. The app then told us the courier was there waiting for our food. The delivery time then steadily increased to 12.05 and stayed there until 12 when we then received a message to say our order had been cancelled with no explanation! So over 1.5hours waiting for our food to be told it wasn't coming! Will never order from this mcdonalds again, terrible service.

Absolutely embarrassing - mostly ludicrously slapped together burgers I’ve ever seen in my life that you wouldn’t feed to a dog. Would of been more challenging to get them to look the way I received them than to prepare as normal. I worry how the employee must operate themselves on a day to day basis if they can’t even put mayonnaise on the right side of a burger.

Long wait, vile food. My filet o fish was rock hard and brown, and my double cheeseburger was cold and looked like it was put together by someone wearing a blindfold.

DO NOT ORDER FROM THESE MORONS. Out of 6 meals- they missed 3. Literally u believable

Food was cold ended up in bin very poor quality

ordered my children breakfast as a treat. only one of my children received breakfast as the others was missing from the order. ridiculous how they can't get the simplest of orders right! one upset little boy here!

All food was stone cold when arrived

Absolute Disgrace I order from the McDonald’s app to find My Main meal The Philly cheeseburger meal was missing, Rang the store No answer so ended up going down to Prenton way McDonald’s to speak to the manager to be told you cannot get the Meal even though it’s missing they will give you a refund on the app which is Just ridiculous was hungry that’s why I ordered the food The Girl manager in Prenton was literally Horrible has anyone ever told her the customers always right. Literally won’t be Purchasing another meal from McDonald’s after this will be going to Burger King next time.

Undelivered again. Someone called Ahmed has accused me, a 67 year old solicitor and retired Crown Prosecutor of dishonesty. This will not stop here.

Chips cold no salt slow service Waited 20 minutes for cold food Had to ask for replacement meals for my son

Background music is not so much background... Meet friends every week, but often conversation is difficult because music volume is so loud.

Half of the delivery wasn’t there we was missing most of the drinks and all our chips I will be wanting a refund, it isn’t hard to do your job and get the order right

the order was completely wrong driver couldn't find us turned up half an hour later. was all freezing cold

absolutely awful, i ordered my food and not only did i receive it extremely late (i assume that was the restaurant’s fault) but all of the food also came completely cold! i submitted a refund request days ago and haven’t received any sort of emails in response or the refund !!!!

food wad hot order was right and a happy friendly delivery driver

Delivery was quick but don’t understand why the food was cold and the chips undercooked - not sure if their was a small rush in their but need to make sure when food going out to customers at home the food is hot so doesn’t arrive cold

i ordered an extra vegan patty but it did not arrive with my order but I have been charged for it.

Unfortunately by the time it arrived the order was cold and inedible

The first time in ages where the food was hot the waiting wasn't too long and the place was clean too Well done managers keep doing it

Too many times I’ve had orders missing and not ordering anything again

Food was awful - fries were rock hard and tasteless. No milk shake - no sauce even thought I paid for it.

bad order as I ordered and the order was wrong when came

McDonalds Prenton is an awful place with uninterested and rude staff, there is clearly a management deeply ingrained issue. on the occasions Ive had to ring them to query/complain about an order Ive been immediately barked at to complain to delivery

Shambles. Absolute shambles. Ordered food, was sent completely the wrong order, then when I tried to take it up with McDonald’s they said it was nothing to do with them and I had to get in touch with just eat. Absolute cop out and disgrace.

Food was cold .It was replace by a hepful staff

Given the wrong order, no phone number to call driver, McDonald’s did not answer took it back to restaurant who were not very helpful. I wish they would put contact details so we can sort things out quicker.

Food was cold drink spilled all over chips and bigger was wet with coke dripping off an bags like mush not happy one but coke all over Carpet

Good experience food was good service was very quick staff are helpful and friendly will call again soon

This is a first for me. After my failed delivery from the Birkenhead branch I thought I'd try Prenton. I got a totally incorrect order and missing items. So, today I have spent £45 at McDonalds and I am still hungry. As much as I like a Maccies now and again I will never shop there again. The company is a disgrace.

Fantastic service. All the order was correct including sauces and straws. Delivery was on time and food was hot. Excellent service.

The delivery driver was great! He was polite & great to talk too, delivered well and on time also in tack with nothing missing but the food itself for shockingly cold & stale when the restraint is only 5 Minutes up the road, I would’ve walked but I cannot leave my work placement, otherwise driver was great! 10/10 food was 3/10

My delivery is not delivered it’s not good that’s not fair where is your honesty

Waited 30 mins before it even got confirmed chips were cold and like cardboard. Didn’t put in my sweet and sour sauce even tho I paid for it

Wrong order delivered . Took it back for our order to be told we would have to pay again. £38 order became £76 order. Staff were awful saying it’s above their head. Staff took no responsibility for their mistake of giving the wrong order to the driver and in fact stated the drivers come in and take the orders.

Went to drive thru - got home and looked like someone had sat on the burger so couldn’t eat it - not good enough. The food should at least be edible

Wrong order delivered yet again. Convinced the people at Prenton maccies have absolutely no brain cells.

Not my order none of my food qnd the state it arrived in is disgusting

just a pity staff didn't read order right missing some of the order

Would not order again from this branch

absolutely fuming! received someone's else's order completely! someone's order which was a LOT cheaper than mine too so it's not like I got the moneys worth! I'd better get a refund, how hard is it to get an order right at this place?

Need to sort ur delivery drivers out delivering wrong food every time

Don't like McDonald's only went cos daughter wanted to go

the food was hot and the right temperature, and he was polite and came to the door when it was raining

All good food was good i ordered the triple chocolate cookie and I only ordered 1 if the cookies and instead of giving me the 1 cookie they have me 2 cookies and the cookie was so nice.

Best Macdonald's breakfast. Clean premises. Good staff

Not happy with 2 people delivering my order and very intimidating why is this , one guy had the food the other stormed over demanding code not having this at all

Freezing cold ,all wrong order ,received nothing I ordered

Rang up about a missing drink from earlier on complete wrong order missing items but once I rang an spoke to a lovely gentleman he had my order with me resolved within 5 mins

Changed delivery time 6 times, awful

The happy mean was disgusting and forgot the fruit bag

delivery was fine we ordered 1 grimace shake but the strawberry and banana milkshakes were undrinkable as they were full of grimace shake Flavour it's vile.

I didn't get my full order I was missing some items

why can't they ever send the sauces you order every time and belive me I have had a lot of orders you need to have a word after all wd keep you going

It's a Maccies. What's not to like

Food was nice but no sauces arrived

Burgers were dry, chips warm not hot.

Missing items, drinks all spilt

wrong items delivered. restaurant will not even answer the phone. now I have to place another order just to get the items I want.