McDonald's in Lincoln

Convenient location, always open, wait times can be quite long at peak times (as expected for any place). Only thing to note is that it's quite limited on space so waiting area can get cramped quickly. Never had any problems with staff or food.

Ryan was fantastic in helping me with the order and finding me table. He also bought my order to me. Fantastic guy & super service. Credit to mc'ds. Xx

Alex (manager) was an absolute sweetheart when me and my friend got chased by a crackhead!! 10/10 recommend

Crammed in but foot hot and delivered relatively fast.

Always good for a late night nosh before my 6 mile two hour walk 🚶‍♂️ back home. Not bad for a 72 yr old Veteran.

Toilets were not clean, but staff member on the floor was super helpful 👌

Absolute joke of a place, didn’t get my order right, takes ages and the food was cold

There’s no salad in my Big Mac when I asked for no cheese and extra pickles so did my salad just go for a walk

Drink was upended in the bag during delivery.

Had to wait 25 minutes for my food. Usually I would not care or give a dam. but today I needed to be at an appointment so chose here for quickness. However it was far from quick😞. Staff were really good and friendly 👍

Was very disappointed how cold the food was and no dips delivered when asked for 6 , milkshakes were melted

I'm am fed up with drivers ringing me saying they are outside my house. But pay no attention to driver notes. in this case the driver was outside 53 cannon Street, which has not access to cars but bikes are allowed. when I asked if he could see the river or the lock he said no. But still claimed he was outside my house .

Based upon this visit to McDonald's I have to say things are going downhill in the customer service department and a new modern American Lack of Customer Satisfaction is being implemented!

The restaurant forgot several items which was frustrating, delivery was quick and driver was polite though.

Order a large Big Mac meal and there was no Big Mac just fries and juice

Sweet chilli sauce missing from the order. Someone is lazy or doesn't do their job properly !!!

we waited for over an hour for our food and the delivery guy took the longest way round possible. our food was smushed chips were all over the bottom of the bag burger squished. terrible.

3 out of 4 egg sausage mcmuffins are filled with egg shell

I ordered at 5pm for a congratulation meal for my child and my order keeps getting delayed now delivery is saying 2050hrs I know it’s Friday and busy but 3 hours waiting and still waiting is ridiculous I wish I could cancel

Again they forgot to add condiments which were ordered. 🙄🙄🙄

missing chickien big mac fries and coke. also missing fries for the wrap meal and sauces for the nuggrts and the free chicken mayo was also not included

Missed fries just have a drink and burgers

very nice and pro service this time

I specifically asked for items not to be missing as it was my sons birthday and there is load of food missing considering it should have been here at quarter too one as well. It’s always the same things, so unreliable. I’d like a refund because this is a joke. How many times have I had to complain now?

Always missing half an order. Dont bother ordering from them at all.

always great in the high street mcdonald's great staff and great atmosphere

Becoming a regular thing now just to leave out half the order .. including straws, napkins.

The philli burger by far the best you do

Messed up my order but I still enjoyed 😅

received flat sprite instead of banana milkshake

Ordered two meals but didn't get any fries for either meal.

burgers and chips were cold wont order again extremely dissapointed

Delivery time kept changing. Food arrived stone cold

I don’t receive my food at all！！！I feel so angry!

It was over an hour late so I went out to get my own food instead and refused my food when it came as I had already eaten

Delivery time kept going up and up. There was no actual substantial support for a refund. But I will be in contact to get it

arrived warm got everything I ordered ☺️

The whole order was cold every single item was cold

My vegetable deluxe meal didn’t arrive

Need to work out a way to keep the food hot Always cold fries lukewarm burger

the deliver driver kept calling me despite me saying on delivery notes that my phone mic didn't work + messaging to tell him. then told me he was near a roundabout pretty far from me, when he was actually in the opposite direction. sent me in a big circle which took me 10-15 mins of walking, and then when i finally got to him, he had my location wrong and said it was my fault even though i put 179 (my address), and he was outside of 339 (random building nearby)

Mcdonalds should stop delivering with other companies, its obviously too much for them to handle. So many mistakes all the time

No sausage in the double sausage and egg patty!!!! Quite a major ingredient I would say!!

How hard is it to get an order right... Time after time we never get what we ask for.

it never arrived!!!! extremely angry!!

Lovely little park for the kids

Cold as f. All food was cold and missing items

Lovely food but our bottle of tropicana orange juice was missing

OK apart from missing one piece of my order

forgot my straw for the drink but everything else was ok

Absolutely disgusted that I found a food plaster in a kid's happy meal so had to throw the food away, food was also freezing cold

They allways forget the milk and sugar service slow

Drink was spilled in bag, food was cold and ordered mozzarella sticks and didn’t get them- asked for no sauce with the mozzarella sticks and got sauce with no sticks.

second time I've had the wrong food delivered

This has happened several times now items have been missing from my orders when delivered and again its happened of course there is no one to contact you just have to ask for your money back well when your ordering your tea and half of it is missing its ridiculous does no one check the orders before they are sent out will not be doing this again

Food did not arrive not happy.

Just the worst delivery ever none of the good right, it was cold & late

Always on time and always great

All 8 of our hash browns were missing and half a drink was spilled in delivery bag

Order was missing food don’t really see how you can forget a burger surely these orders should be checked for this and not just thrown at delivery drivers to get them out the door as soon as possible?!

everything is cold can't eat the chips waste of money

Waited over an hour for cold food to turn up - except the McFlurry, which was warm and pure liquid.

all wrong items delivered. Terrible service.

Not the best order I’ve had with this Macdonalds. Since i was missing items whoch has been rectified by JUST EAT. What can anyone say about it, Its macdonalds food its edible food but like the last few years were in the circle of “limited time items” but nothing ever changes and your experience of it will hang on the shoulders of whatever underpaid and wholely uninterested child that managed to crawl its way out of bed and into work that day/evening.

cold when arrived and 1 mcflurry missing

no hashbrown but got everything else.

the fries were cold and couldn't even eat them unfortunately. and the beef was way to overcooked

STALE & cold. Never eat from here again!!!

I ORDERED A GRIMACE SHAKE BUT HE WAS NOT THERE, WAS ALL WHITE NOT GRIMACE

the delivery time was good but the food was terrible, the food was thrown all over the bottom of the big bag, the fries were cold and rubbery and the milkshake cups were only half full!

This is a town centre McDonald's, which means it gets very busy at lunch. Luckily, it's spread over two floors with self-service screens on both floors. However, due to the design of the ground floor, it can be difficult to navigate. This is due to the self-service machines being placed next to the stairs.

all the food was delivered cold. all the sauces were forgotten. I'm my own fool because this happens all the time! it's about time it wasn't a common problem

Delivered me someone else’s order, and it was cold too. Not the first time I’ve had issues with my order but gave them the benefit of the doubt. Will try one of the other McDonald’s in future.

Ordered at half past 5 for a 6pm delivery, turned up at 7pm kids absolutely starving ridiculous

When I submitted the order at 6.30pm it said 15-30mins delivery, my delivery has only just arrived at 8.15pm! All the “hot food” is cold, there’s no straws, no sauces and non of the 5 McFlurrys I ordered, worst delivery I have ever had sadly

Very average experience. My MC muffin and my family's meals looked like they had literally been thrown together , Wait time was way too long for a fast food place with no drive through , too many dirty tables to choose from to sit down

We had to wait 20 minutes for our order, and when we finally asked about the delay, they told us they were waiting for spoons. They ended up giving us a fork for our ice cream instead! On top of that, the food was cold. Overall, a disappointing experience

not the cleanest of places food was not of a very good standard

Clean and tidy, plenty of room inside.

I got a tea and bye I mean fast food. Fast drink Fast banging conversation.

food was cold, and order was incomplete.

Ordered with a 15-20 minute delivery time. It was delivered 60 minutes later after around 10 time changes. If I knew it was going to be a hour wait I wouldn’t have ordered. Second time this has happened. In future will not be using online. Disappoint

Did not receive food, no knock and no phone call to try and contact me.

Waited 20 mins for a standard breakfast order

Never arrived :( were hungry and sad

One of the worst, most expensive burgers of my life

got here cold and soggy want my money chips are awfull

Food was freezing cold and had to microwave

Still just as bad for you, but it used be cheap and tasty too

All of the food is cold, drink is half empty, bags is all wet and not happy at all as all food cold

Would like a full refund it’s only 23:15 and they said it had been delivered at 23:30 I want a full refund back

food was warm and I received everything I ordered. 😋

Good efficient service. Polite delivery

It arrived battered drink half full hash browns missing and everything was cold

For this chain I usually just say 'same as any other in the UK'.... however, this time I will add that we all know how usually burgers look nothing like the picture, well on this occasion I was amazed at what I got......oooh what pride some of these people take in their work!

Get message my order delivered, but I don't get my order, very bad service

This McDonald is awesome and wonderful. Fast service and good customer service.

Missing items and no straws with milkshakes

All food hot for once and fast delivery

Drinks spilt in the bag and caused everything to go soggy and caused the bag to spilt