McDonald's in Taunton Deane

Food was great never have enough

The chicken was uncooked and the chips where cold and we all feel sick, all 40 of us feel sick (we went on a trip) expecting regular mac was not up to the usual standard and one of my children had an empty wrap with only one piece of chicken. Hope you can take this feedback on board and best wishes

Ordering through the app is hopeless - either missing items or giving the entirely wrong item, which then leads you on a loop of contacting Ubereats and McDonalds to get a resolution.

Had driven threw. Easy drive threw to go threw very polite staff very friendly. Only problem is the veggie dippers take so long to sort out was waiting over 15mins.. explained to the member of staff how long been waiting and she said don't order veggie dippers then. Well ok then

Stopped here on our way to a family holiday. Kids love McDonald's as a treat, so what a better way to start. Easy parking, nice and clean, staff were very helpful. All the food was nice and hot. Only thing was all our coke zero seemed to have hints of charry in it. So we didn't finish our drinks. But everything else was spot on. Even, I enjoyed McDonald's I don't normally like it as I'm a BK man. Toilets smelled nice and were spotless unlike most McDonald's toilets that smell and look like the back street of a night club.

Good food, exept having the end of the lettuce in my wrap, uncomfortable seating.

Best McDonald's I've ever been too. The food was all hot and fresh and nothing was missing. The chap that brought the food to our table even had sause in the apron! Pat on the back for these people because McDonald's is usually poor service and poor food quality

What great service today 😁 Fast and efficient and our order was correct for a change. It is worth congratulating the crew after bad experiences at other locations.

Very clean, polite and friendly staff, customer service excellent. Food very hot,be honest we had not had to wait long at all. Complimented the upon leaving, you could clearly see they were shocked. Highly recommend. My daughter enjoyed very well on our last 2 visits

Quick friendly service, large order and all correct!

Say "Hi to Ryan" , hard working restaurant Dude!

Definitely the best mac ds 👌 about ,and staff are amazing

Never to busy, convenient, but bad for my waistline 😁

You order through the app but some moron who can’t read and simply pack your order sends incomplete order. Then you have to drive to the restaurant to get full correct order. How difficult is to read and follow simple list?! Not the first time, bunch of incompetent people

Sure was a tasty burger 🍔 Chips 🍟 are better at last

It's a Macdonald's so you know what you are getting. But it's definitely one of the better ones; food is consistently good, restaurant is clean and staff friendly. Recommended

Given McDonald’s is generic, this is definitely a newer setup than many. Disappointing that McPlant burgers were not available when I visited.

Best maccys about. I live in taunton and drive here to welly. Much better food

Exceptional customer service. Clean and tidy & Great food

Great atmosphere upon arrival, car park is very laid out along with the restaurant workaround. Food followed shortly after order on average, along with lobby staff cleaning around.

Found 3 bits of cardboard in my sausage muffin . I'm.now worried about food poisoning

Food can be hit and miss great service very friendly staff. Atmosphere is average as it can be quite over crowded sometimes

We have never had a full delivery order. Sometimes they don't even turn up. Trying to contact McDonald's regarding refunding money

Haven't got our order wrong yet

the drive through at 6pm thursday night was amazing! really quick service! I’m a vegetarian so i usually have to wait for a while in a bay but your mcdonald’s was speedy and made a change to taunton and bridgwater

This was probably the cleanest McDonald's ever. I had a nutritional query and the chap was very good and extremely helpful. Service was quick and food was excellent

Clean, staff going out of their way to help. Had a breakfast meal. Which was nice..

Clean and bright, usual range of McDonald's food. Use rewards to get discount 2 fee coffees today, also bought a smarties mcflurrey but not very good as too runny. Good parking also drive-through. Petrol station near by.

Easy to use drive thru, can use McDonald's app if you want even quicker service, great customer service by staff though a little slower than normal in recent visits when not using the app

Nice and clean, sing WiFi and fast service.

It's a McDonald's nothing else to say.

Nice and clean food was nice as well as the service

So grateful that the staff were able and willing to search for my lost phone…….and swap toys for the little one. We found the found the phone ourselves in the end, but I can’t fault the staff willingness to be helpful. Thank you

Came in for lunch during my shift. There was plenty of parking. Mens toilets were clean with warm water and soap. Food came out quickly and hot. Staff were really nice.

A nice modern Macdonalds with friendly staff and quick service.

Lovely front of house crew member man with the pony tail always engaging in conversation lovely man

Nice staff, always quick and clean inside.

Very clean, polite and friendly staff, customer service excellent. Food very hot, staff apologised for the delay, but to be honest we had not had to wait long at all. Complimented the upon leaving, you could clearly see they were shocked. Highly recommend.

Everything you'd expect. With a please and thank-you to boot.

Nice place for a quick happy meal, can be a busy drive thru at times but does what it says on the tin

One of the best McDonald's in South West.

Visited to collect breakfast between Christmas and New year. Quietest I've ever seen it. Took ages for food to come but I guess that means it was made fresh. Got everything we ordered and it tasted great.

Not brilliant, service is always slow and getting your food is even slower ! Only use the drive through but they are nearly always slow

I wanted a Big Mac and the man said I was not aloud one

Ordered via the app plain hamburger - collected it. Bit into it and they had clearly scrapped the mustard off the bun as it was stained yellow and tasted it. Good job I don’t have a allergy

Sort uber out I get cold food. Not your guys . UBER ..

This is adding to the obesity and diabetic epidemic.

Nothing to say about this McDonald's. It's good according to the company's standards. Can get a bit busy at lunchtime.

Manager and staff were absolutely spot on ordered a large coffee got a small not an issue with sorting it. Probably some of the best customer service I’ve had in a long time as seems to be a dying art, something I preach to my workforce

Got bad stomachs from here. Food was tasteless.

The place looks really modern and clean.The only letdown was the number of order points available to order food as there were 2 double stands, which meant people were queuing to use them. A few more order points and all would be good

Only used the drive-through. Service is quick even when busy. Plenty of parking with lots of bins spread around, the carpark area is very clean.

Nice modern very clean McDonald's

Much better than my local McDonald's. The member of staff even apologised for the wait. I waited less than 5 minutes. To me that's nothing when I have to wait more than 20 minutes at my local!

Would come back here again adam has great customer service and needs his 4 stars on his name

Very clean inside and food was freshly cooked one of the better mcds!!

Lovely light and airy restaurant with good outdoor seating area. Always clean with plenty of staff. Fast service.

Nice hot food!!!!! And didn't look and taste like it had been sat there for hours 🙄 will definitely be coming to this one again!

What can you say it's a Maccy's everything is average

It was McDonald's... what can you say.. The food was thrown together as normal, portion size reducing and price going up. It's not my first choice, but just convenience

The quality of the service is not acceptable anymore. Lazy staff, arrogant shift lead, zero customer service. I don't know what happened with this place in the last 4-5 months, but I surely won't come back here anymore. Well done McDonalds.

Had a takeaway from the click and serve service tonight. 2 staff members brought out our very large order. Very polite and well mannered and couldn’t of been anymore helpful if they tried. It was about 9/9:30 on Saturday evening.

food was rlly good,and staff rlly nice,they forgot to put drink in meal tho

Made a big order and originally was served by a very helpful man but when we got back to our rental house we were missing 3 meals understandably it was a big order but when I drove 20 minuets back to get the missing meals they would not give me fresh chips because we already received our chips even though they were stone cold by the time I got back with my burger

1st time food actually looked like pictures , shame burger wasn't very warm , car park bit small

I like this McDonald's. New clean staff fairly attentive. Usually have all items in ready to order. Space to be able to sit in or outside if decent weather. I would rather drive here to the Wellington one than the rubbish one, nearer to myself. The one near Hollywood bowl, in Taunton, that one is the worst McDonald's I have ever been in.

Amazing customer service from a gentlman called Terry on a Saturday morning very early after driving back from Bristol airport 🛫 he was patient, helpful, and kind, a lot of understanding with our confusion over the breakfast menu. Thankyou Terry there needs to be more people in the world like you. Restoring the faith in good people. You are an asset to wellington McDonald's..Thankyou 🙂

Fast service, food was as standard. Great place to stop while letting M5 traffic calm down a bit.

Often here for breakfast it's a competition now to go through drive in with no hold ups at each stage lasting over two minutes ! And order being correct ( got a black capachino yesterday) ps only been trying for 2 years hey ho, nice staff though

Clean, attention to detail by staff, who were engagingly interested in customers. Service above average

Possible the cleanest Maccy Ds I've ever been in. Staff within are quite attentive. Can be a wait as in all McDs, but it's clean tidy and well presented.

Clean, Good food, staff amazing with children. Great customer service.

staff are nice, helpful and friendly but the service is slow..

McDonald's gone down a lot in past few years across the country, service is horrible, food tastes not so good, chips vere black as if they cooked them in oil they used for year without changing it, took ages to get our order, asked for extra pickles in big Mac and instead received no pickle in it at all! Prices getting a bit expensive, it's not a fast food anymore but more like a proper restaurant where you have to wait till they cook your meal, except in restaurants you get fresh food cooked from scratch for you and not wormed up burgers! I'm disappointed a lot in mcd's in general, so won't be visiting them in future as much, will go to local pubs instead, similar prices but nicer food and staff usually more polite! Kids use to get some nice toys with happy meals, now it's just cardboard rubbish that goes in the bin straight away as kids not interested in playing with it, it's upsetting to be honest

This site is horrible, this is third time we make an order and received without any dip, dips we have paid for. As I know how useless they are, I called before bring my food to make sure the sauces dips were coming in, even with this, they didn't bring. Ridiculous, I think put dips imto a bag is not a difficult or heavy think to do. Horrible. 0% recommended

Clean place, staff are polite, excellent car park.

Went to this McDonald’s as the one nearby was shut despite being 24hrs. Was what you’d expect of a McDonald’s at 6am

Interesting, Taunton McDonalds does NHS blue light card discounts but Wellington doesn't...😵‍💫

Yet again a terrible service! Order food arrived over an hour late then a meal missing this is the 3rd time of it happening. How hard is it to contact the customer and offer something else rather than being left without food?

This visit was a massive improvement from previous visits. The staff were great and the place was clean.

Had a bit of a wait for My order, but they were very busy.

Nice and clean, although every time I go there in the corridor to the toilets, there is always a cleaning trolley or mop and bucket in the way. Update. They no longer have the cleaning trolley in the corridor 👍. Point of note the cubicle in the men's toilet, the larger cubicle, the door lock doesn't work, the bolt is to low so won't slide into the latch, also the second cubicle is massively small, inorder to close the door you have to either stand on the toilet or squeeze to the side touching the toilet. Also the toilet doors could do with a wipe down.

I asked for a large toffee latte. And get a half filled cup. The lack of effort is impressive.

Decent Big Mac meal. Better than most that I've tried.

I just popped in, my first time in this one, my meal could have been an advert!! Best maccy d’s experience I’ve had in 30 years… look at the photo, you decide 😋

Great service, quick food and breakfast food unlike most restaurants I’ve been to when I’ve ordered a sausage McMuffin and are basically always greasy but this one is different I’ve never had a greasy McMuffin from here, simply astonishing. Such an underrated McDonald’s would 100% recommend.

Nice new McDonald's just off the M5 J26 for Wellington Somerset on the A38

Always clean and relatively quick service.

Very clean and tidy staff very helpful lovely place to grab a quick lunch

I'm never impressed with the service of Mc Donald's staff. This place however got it right tonight. Quick, and actually fast for once. The right food, still hot and still looking like a burger. The service was very good too. I changed my order at the till and added items. It was dealt with very calmly by the young lad serving and with a smile. ( not the usual glum faced robots that usually work for Mc Donalds). The guy who gave us the food was a very happy chap. Sorted us a few free sauces and was generally really nice. We'll done Mr manager guy.

The restaurant was fairly quiet. I ordered my food on the electronic board thing! Only waited a short time before my food came out hot and lovely.

Very friendly and welcoming staff and delicious food

Drive through at 3.15 am... Everything fresh and hot.😊

Have been here twice in the last month, both occasions were the breakfast menu and the food was fine. Unfortunately the ladies toilets on both visits were disgusting, only one cubicle operational and the others blocked with paper and unclean. For some unknown reason there were five giant "wet floor" bollards in there yesterday which I tripped over on my way in as there was barely room to manoeuvre round them. I presume they may have been connected to one sink tap being swathed in hazard tape, but there were no notices advising the situation.

A nice clean McDonald's restaurant. Drive through is quick and rarely have to queue.

Friendly staff, clean and tidy restaurant

Food was quick, hot and a nice new building with clean toilets.

Good service and friendly staff.

When I arrived some bloke was throwing a tantrum over his McNuggets which the staff dealt with admirably despite his abuse. Unfortunately after 25 minutes my order still hadn’t arrived but it was refunded with no fuss. Clean and lovely staff, just no food for me!

Breakfast staff are super friendly breakfast is always served with a smile 😃 Top service 1/4/23