McDonald's in Lambeth

Never arrived . They couldn’t contact, app doesn’t show messages and hotel staff hasn’t seen the order but it says delivered . Where was it delivered ?

Delivery driver kind and efficient

Food was cold, delivery time was over an hour & missing burger

not delivered went to wrong address

It never arrived but is listed as delivered.

The driver never delivered my food!

Not open at stated time - frustrating when getting a train

I ordered ice cream and they didn't send it to me

Something has happened to this McDonald's and it isn't good. It's gone from a quick, albiet crowded store, to one where you have to wait up to 10 minutes for the most basic order. In a rush to catch a train? 7 minutes for a cheese. Burger. Need a quick drink of sprite? 4 minutes. They've taken the fast out of "fast food". Avoid.

Yellow dry patch on my tortilla wrap

Delivery driver was very polite, the food was tasty.

some items was missing and I want a refund

Magda was very polite and professional delt with my order promptly Thanks

Good for transfers if you don't want to leave the station, it is huge and there is everything, except chairs, you eat standing up hehe

The food is stale and cold I ordered around 6:40 and the time for the delivery kept delaying and delaying. I would like a refund please as I am not happy with the service and my food is practically not edible.

I order at 5.47pm and the order did not arrive untill 6.55pm. and all the food was cold

Snarly lady serving, had my burger (on counter, not under heat lamp) but not tea. Result cold burger by the time I ate it. She didn't like me saying it would be cold either. There was me thinking you couldn't mess up a burger.

the food was lukewarm due to it being late. i had to warm it up again. I also noticed that thr delivery was not sealed as usual and I KNOW I didn't open it.

Reasonable quick and good taste, there are loads of people there

The food is stale, the delivered food quality is horrible you're beter off ordering your food in person

Nice place. I love the 5pound meal 😆

1 whole meal was missing. No fries with any of the meals.

I never get the food. He didnt call and when I wait to pick my food, the driver left. I was waiting to eat. Now I have to work with no food. Really not good. Every time I have problem, is with MCDonal. Not good.

As usual had an item missing. I don’t know what’s so difficult to follow a list and pack the food. 9 out of 10 times always at least 1 item missing. Can’t help thinking they do it on purpose as some might not notice?

Hot tasty food. Fast delivery. Cannot find fault.

Wrong order they went wrong drinks & food arrived cold .

I waited more than 15 minutes - ended up having to ditch my order because I would've missed my last train. I lost almost £20 because my order wasn't made on-time - it'd reached 91 on the waiting list, but my order at 77 wasn't ready. Even though every other order in the 70s had been done. I'm furious.

Every time I go to this establishment I order bbq sauce. Train times are tight. They never put the bbq sauce in the bag and I have no time to register. SORT. IT. OUT.

Very friendly deliverer. Absolutely recommend

Abdullah and Monowar ARE THE BEEST IN THE WORLD!!!!!!!❤️❤️❤️❤️❤️❤️

Long wait, they didn't add extra ingredients, they didn't give the sauce that was in the order, and in the happy mile instead of a toy they gave a book, although we chose a toy. there was no time to figure it out because there was a train

food was cold and missing items

I wanted to take a moment to thank the staff at this Macdonald that were on shift yesterday at 6:30 approx. I witnessed a l member of the public being incredibly loud and aggressive towards the staff there and the Macdonald's management team handled him with incredible restraint and professionality.

Just wanted to share the biodiversity at McDonalds!

This is the second time I’ve ordered from here and they’ve forgotten to add my Tropicana orange juice!

late because he can not read the address properly, walking around in the cold with my food. called me n was rude bu putting phone down. then would not pick up, we had to go outside walk to find him. joke man

some orders are missing-- 1 black coffee and 1 breakfast wrap with brown sauce is missing so the staff nurse has nothing to eat.

I’m very upset with my order and the driver almost drove past me

ordered 2 McDonald's wraps and they gave me things I did not order from Sainsbury's

Food was cold,driver was rude and my order was the feed the family deal but came with no chips.absolute waste of money

My order was over an hour late. Food was cold and fries were missing which I have evidence of. I’ve made a complaint and the response I got was not sufficient. I want to take this further

My delivery driver was great, thank you so much!

My order arrived quickly, the delivery rider was friendly and the food was delicious, although the bun for my burger was squashed and one of the fries were placed upside down in the bag.

Every time - seems a problem here with Fillet-O-Fish, as on three separate occasions, I have ended up with anything other than what I ordered! McDonald's, please take it off of your menu if this is not sold here!!!

I had to walk to the location and get my whole meal as they gave me only two fries and cheese burger

Very bad service and food was very cold credit right now or I’m never ordering again

I order the family meal and Waterloo has forgotten to pack the chips in. First time ordering from Waterloo and the last. I am not happy at all.

this is the first time my food was well presented .. Grills done with care and packaging was brilliant but maybe bevuase it was delivered to my office .. now i live round the corner in Se17 so will take photos of the comparisons when order to my home as its never the same

Never delivered but showing delivered

Even though this McDonalds was at Waterloo station, the service went rather rapid. ⚠️ THERE ARE NO INDOOR SEATING HERE. TAKEAWAY ONLY.

Delivery driver spilt drinks over the order and just eat would not compensate. Driver apologised but did not report the issue

took 25 minutes for my milkshake to be made, didn’t even taste nice. and they kept edging my food

Can't get a simple order right. Missed a whole share box.

I didn’t get my water and the food was very cold I would like a refund

Cant give a time it didnt trun up

The order was delayed and the food came I’ve cold

Never arrived, when messaged regarding this I have received an email Mustafa from customer service saying that cannot refund because the driver said that tried to contact me many times and I didn’t answered also he left my order by the main door, I was working at reception the entire time and never no one came to the reception to deliver, I emailed back the customer service twice and no one even replied back to me, very bad service, I’m very disappointed, never will use this again

Food was freezing chip was rock solid cold and could not eat had to but in the bin

The delivery rider was friendly and the food was delicious.

I ve received my order with 3 missing items and customer services are refusing to refund my money. I will never use just eat again.

Waited a very long time for delivery

Food was cold on arrival - It was too late to get another one delivered. Refund requested.

one drink had run out and the food cold.

Asked for the BBQ Stack with no crispy onions and they gave me a plain BBQ stack with crispy onions. The sticker on the box said “no crispy onions.” Not happy because it ruined a whole meal that wasn’t eaten.

La verdad que el repartidor súper amable y te transmitía una confianza increíble un 10/10

missing item ( sweet chilli chicken wrap)

Driver didn’t deliver to door I had to send someone down to collect as I have a disability

I didnt get what i ordered for

Piston. No seats available. Even no seats at standing counters.

Driver was extremely rude and unprofessional. We had to walk to a different location to pick up the food as he said the address was wrong. He wouldn’t even come to the location to is

Great delivery but sadly 2 medium fries was only half full definitely not like the advertised

Food is never hot from here and always tastes like it’s been sitting there and not really fresh considering delivery is down the road.

Much better, quick delivery...but still cold ❄️

delivered by a guy on a bike in a school backpack...stone cold (& no straw)

Loved the food and the delivery guy was very polite.

Happy Christmas 🎄 happy new year too just Eat

Never get ehat you ordered getting fed up with just eat and this McDonald's

Food was cold and doughnut and chips was missing

very friendly delivery driver, thank you

The deliver rubbish,they didn’t deliver the actual thing I ordered and I was really hungry I couldn’t eat

Thoroughly enjoyed the meal, thank you.

Arrived late cold without straws or napkins

Food was stone cold, delivery took ages, no response from driver when contact was attempted

I’m an unhappy with my order. This is the second time in a row that they have given me a mistaken order. I am extremely frustrated and disappointed and demand to get a refund.

Nothing special about it but I do like the team over there they were so helpful.

Customer service was top tier, The Business manager on shift at the time was very nice and served me well!

Driver got lost, as I was trying to explain where I am he was getting frustrated down the phone to me saying he had another job to get to. When I eventually found him around the corner from house he showed me his google maps on his phone he was following and he had inputted my post code incorrectly (to clarify the post code on my delivery address is correct, he manually inputted it and got it wrong).

fries were cold as well as the burger

I felt like they took the piss, it says 24 hours but at 1 am they said it's closed and I couldn't order any burgers. Why advertise as 24 hours or why take the piss with customers?! I felt very unwelcomed

Food was on time, but wrong item was given and food was cold but it was delivered within the time frame

small fries missing from happy meal and a large milkshake and a medium milkshake replaced with orange juice

Over an hour late and they did not give me my apple pie

food came cold bag was wet due to half my drink spilling out

Waited 20 whole minutes for a basic large big mac meal

Food was freezing cold and driver didn’t listen to the introductions given !

Extremely fast and professional!! Big shout out to Monowar Who also run After me because i had forgotten my wallet!! Thank you, best customer service ever

Del chap was polite respectful when delivery our diner. Food was colder than I would think from distance traveled but . Microwave sorted that .

Delivery good, quick but totally missed my daughter’s happy meal off my order. Which meant then no toy and an upset child with no food :( Bad quality control

The art of reading an order and placing said order in the delivery bag has not been mastered at this branch! Useless. Always wrong or shoddily packed.

It was absolutely terrible I want my money back