McDonald's in Lambeth

Unfortunately my order was not correct, also the fries were cold, and they never provided ketchups or napkins which is seen as standard in most McDonalds.

All the Hash Browns was dripping with oil and the bag was saturated.

ordered 2 milkshakes. Took them an hour to deliver (it's like 10mins from my house) and they didn't even bother including the straws

Order never delivered, no call given, order appear as delivered but i never received it.

meal completely cold did not eat went in bin

Special how quick the delivery was

No delivery was made. Stolen food

The worst experience i had TULI dont know how to serve and how the mcd employee code works in store.and the behaviour was very rude while answering

The food and burgers are poor compared to other restaurants in the chain in other countries. In London, it's not worth going.

Delivery driver had a bad attitude- didn’t not come into the hospital to deliver the food. As a patient this was frustrating

Maybe you should also get to view the instructions (if any)……Requesting for a simple dip you regularly have with your food and not receiving with your order, can make the food less appetising and enjoyable. This could have an impact when leaving a review

Delivery never arrived. Have code and driver never turned up

I can’t thank the driver enough I can’t leave to hospital and he brought it up to the ward I’m on

chips were soggy and under cooked rotten

The atmosphere was good and service was not well, I would suggest staffs to be more kind.

Come in. To order. To pick up. Get out 🙂 Terrible place.

I'm thinking about to order again. It's not first time I receive a wrong order. Eating what I don't like and cheaper than my order. Very annoying!!!

Stop forgetting our dips plzzzzz

Arrived on time and piping hot.

Very Smily Delivery Guy - Makes a change

My order was delivered prepared early and delivered late ,everything was cold.

Everything I order, the delivery is on time, there are no mistakes with my food order, the drivers are polite and the food is still warm when it gets here.

Fries, quarter pounder and chicken nuggets are stone cold - Why when I asked for Hot Fresh - do I get cold food - McDs is only a few minutes from where I live. Very unhappy as I was so hungry - its not fair

Courier was very professional, great service

NO NETHER SAUCE RUINED MY BLOODY NIGHT, LADYFRIEND LEFT ME DUE TO THIS THEREFORE GOONING MY MYSELF TONIGHT:(

There were no seats, only stand up areas and rubbish was left everywhere. But fast service and the burger was good, fries could have been warmer.

Nowhere to sit, but speeds things up i guess! Good ol' maccas!!

I was in a rush to get some food before an important meeting yesterday. Karla was very supportive and helped me place my order and got it in time for me to make my journey! Thank you for your kind efforts!

There were multiple egg shells in my burger

food nice and hot drinks didn't spill at all and best delivery guy

Never arrived . They couldn’t contact, app doesn’t show messages and hotel staff hasn’t seen the order but it says delivered . Where was it delivered ?

Delivery driver kind and efficient

not delivered went to wrong address

Food was cold, delivery time was over an hour & missing burger

It never arrived but is listed as delivered.

Wrong order again ,ordered two large chips ,got two medium,ordered double cheese burger,got a whopper.

The driver never delivered my food!

Hot. Fresh. Fast. No complaints.

Not open at stated time - frustrating when getting a train

I ordered ice cream and they didn't send it to me

Something has happened to this McDonald's and it isn't good. It's gone from a quick, albiet crowded store, to one where you have to wait up to 10 minutes for the most basic order. In a rush to catch a train? 7 minutes for a cheese. Burger. Need a quick drink of sprite? 4 minutes. They've taken the fast out of "fast food". Avoid.

Yellow dry patch on my tortilla wrap

Delivery driver was very polite, the food was tasty.

Magda was very polite and professional delt with my order promptly Thanks

some items was missing and I want a refund

Good for transfers if you don't want to leave the station, it is huge and there is everything, except chairs, you eat standing up hehe

The food is stale and cold I ordered around 6:40 and the time for the delivery kept delaying and delaying. I would like a refund please as I am not happy with the service and my food is practically not edible.

I order at 5.47pm and the order did not arrive untill 6.55pm. and all the food was cold

Reasonable quick and good taste, there are loads of people there

Snarly lady serving, had my burger (on counter, not under heat lamp) but not tea. Result cold burger by the time I ate it. She didn't like me saying it would be cold either. There was me thinking you couldn't mess up a burger.

the food was lukewarm due to it being late. i had to warm it up again. I also noticed that thr delivery was not sealed as usual and I KNOW I didn't open it.

The food is stale, the delivered food quality is horrible you're beter off ordering your food in person

Nice place. I love the 5pound meal 😆

I never get the food. He didnt call and when I wait to pick my food, the driver left. I was waiting to eat. Now I have to work with no food. Really not good. Every time I have problem, is with MCDonal. Not good.

1 whole meal was missing. No fries with any of the meals.

As usual had an item missing. I don’t know what’s so difficult to follow a list and pack the food. 9 out of 10 times always at least 1 item missing. Can’t help thinking they do it on purpose as some might not notice?

Hot tasty food. Fast delivery. Cannot find fault.

Wrong order they went wrong drinks & food arrived cold .

Every time I go to this establishment I order bbq sauce. Train times are tight. They never put the bbq sauce in the bag and I have no time to register. SORT. IT. OUT.

I waited more than 15 minutes - ended up having to ditch my order because I would've missed my last train. I lost almost £20 because my order wasn't made on-time - it'd reached 91 on the waiting list, but my order at 77 wasn't ready. Even though every other order in the 70s had been done. I'm furious.

Abdullah and Monowar ARE THE BEEST IN THE WORLD!!!!!!!❤️❤️❤️❤️❤️❤️

Long wait, they didn't add extra ingredients, they didn't give the sauce that was in the order, and in the happy mile instead of a toy they gave a book, although we chose a toy. there was no time to figure it out because there was a train

Very friendly deliverer. Absolutely recommend

food was cold and missing items

Just wanted to share the biodiversity at McDonalds!

I wanted to take a moment to thank the staff at this Macdonald that were on shift yesterday at 6:30 approx. I witnessed a l member of the public being incredibly loud and aggressive towards the staff there and the Macdonald's management team handled him with incredible restraint and professionality.

This is the second time I’ve ordered from here and they’ve forgotten to add my Tropicana orange juice!

late because he can not read the address properly, walking around in the cold with my food. called me n was rude bu putting phone down. then would not pick up, we had to go outside walk to find him. joke man

some orders are missing-- 1 black coffee and 1 breakfast wrap with brown sauce is missing so the staff nurse has nothing to eat.

I’m very upset with my order and the driver almost drove past me

ordered 2 McDonald's wraps and they gave me things I did not order from Sainsbury's

My order was over an hour late. Food was cold and fries were missing which I have evidence of. I’ve made a complaint and the response I got was not sufficient. I want to take this further

Food was cold,driver was rude and my order was the feed the family deal but came with no chips.absolute waste of money

My delivery driver was great, thank you so much!

My order arrived quickly, the delivery rider was friendly and the food was delicious, although the bun for my burger was squashed and one of the fries were placed upside down in the bag.

Every time - seems a problem here with Fillet-O-Fish, as on three separate occasions, I have ended up with anything other than what I ordered! McDonald's, please take it off of your menu if this is not sold here!!!

I had to walk to the location and get my whole meal as they gave me only two fries and cheese burger

Very bad service and food was very cold credit right now or I’m never ordering again

I order the family meal and Waterloo has forgotten to pack the chips in. First time ordering from Waterloo and the last. I am not happy at all.

this is the first time my food was well presented .. Grills done with care and packaging was brilliant but maybe bevuase it was delivered to my office .. now i live round the corner in Se17 so will take photos of the comparisons when order to my home as its never the same

Never delivered but showing delivered

Even though this McDonalds was at Waterloo station, the service went rather rapid. ⚠️ THERE ARE NO INDOOR SEATING HERE. TAKEAWAY ONLY.

Delivery driver spilt drinks over the order and just eat would not compensate. Driver apologised but did not report the issue

took 25 minutes for my milkshake to be made, didn’t even taste nice. and they kept edging my food

Can't get a simple order right. Missed a whole share box.

Cant give a time it didnt trun up

I didn’t get my water and the food was very cold I would like a refund

Never arrived, when messaged regarding this I have received an email Mustafa from customer service saying that cannot refund because the driver said that tried to contact me many times and I didn’t answered also he left my order by the main door, I was working at reception the entire time and never no one came to the reception to deliver, I emailed back the customer service twice and no one even replied back to me, very bad service, I’m very disappointed, never will use this again

The order was delayed and the food came I’ve cold

The delivery rider was friendly and the food was delicious.

Food was freezing chip was rock solid cold and could not eat had to but in the bin

I ve received my order with 3 missing items and customer services are refusing to refund my money. I will never use just eat again.

Waited a very long time for delivery

Food was cold on arrival - It was too late to get another one delivered. Refund requested.

one drink had run out and the food cold.

Asked for the BBQ Stack with no crispy onions and they gave me a plain BBQ stack with crispy onions. The sticker on the box said “no crispy onions.” Not happy because it ruined a whole meal that wasn’t eaten.

La verdad que el repartidor súper amable y te transmitía una confianza increíble un 10/10

missing item ( sweet chilli chicken wrap)

Driver didn’t deliver to door I had to send someone down to collect as I have a disability

I didnt get what i ordered for