McDonald's in Plymouth

The restaurant didn’t put the lid to my drink on properly, so half of it was gone by the time it got delivered. Not the delivery drivers fault.

meal arrived 50 mins late as the rider got lost. I refused to accept it as it was obvious to me it was cold. Not happy and£19.17p out of pocket! Never again.

Missing items and drink spiled everywhere and burger wasnt edible looked like someone had sat on it

the drink had been spilled. so a good amount of the drink was lost

chips were supposed to be a large, they weren't even a regular portion. everything we order this happens.

I got the wrong order not happy at all

Didn't put my barbecue sauces in that i paid for!

Drink we’re split, the driver had already complained to the restaurant but was told to bring them anyways shocking thank you to my delivery driver for making me aware of this.

stone cold. needed to cook my own food.

brilliant delivery, he paid attention to the delivery note when a lot don't. lovely chap

Asked for extra onions, ended up with none. Milkshake had hints of banana in it. Besides that though all was good.

But because it was early he spilt it all. The hot chocolate is all over my food that's now sticky

This driver was really nice and delivered perfectly!

Drinks spilt inside the bag, and the food was cold.

Drink spilled and wet packaging; only half drink left on arrival.

Delivery person very quiet just one word talk

I didn't receive my cheesy mccrispy which I paid for but was denied a refund

I only go for the cheap coffee , it's good coffee. I am not keen on the new transformation. The music is sometimes too loud and annoying

stone cold as per usual. missing chips and dips. useless

Saw a guy shoot up next to a family of 4 in there one time

Food cold so had to warm up. Fruit bags missing

It's Christmas lights on, and Mcdonald is buzzing with happy, excited people. Despite the throng of hungry mouths, the staff are working flat out, clearing tables quickly, and delivering goodies to the tables. Yes, there is a wait....to be expected. It seems we have all arrived at once, straight from school, but when the food comes, it's hot and delicious. The only letdown was the coffee. It's undrinkable. I had to have juice ( still no decafe, Mr Mc). Overall, brilliant. Well done to the staff.

Was completely wrong order I received and was the kids dinner. Not the first time just eat drivers have messed up my order. Will not use again

2 medium and 1 large frys instead of 2 large and 1 medium frys delivered and no ketchup or dips we ordered

didn't receive any of my dips. had a milkshake with no straw and didn't have any napkins

When you order food, not only do you expect it to turn up hot, you also expect to get what you paid for. Why order a large fries if you are only going to be given a small?!?!? Very disappointed with this order

Driver takes just 4mins to get to me from the restaurant. So why is the food cold???

Busy, really busy! But separate tills for deliveries and normal customers which makes things run very smoothly, and although its busy it's very orderly everyone I have been

I ordered for MCdelivery, I paid for some extra sauces and I didn't receive any of the sauces. Other than that food isn't bad

Food was cold & squashed & I deluxe burger bun was very stale :((

Always chaotic. No room to collect orders as always over run by people like myself.

Can never cook a cheeseburger correctly or it's cold

The delivery time was changed twice, so it was significantly later than when I originally expected. The nuggets and fries were cold, the spicy double was assembled poorly, all ascew. Positives: flurries we're great, double quarter pounder was really good, driver was friendly and polite.

Best walk like a penguin - floor is often unexpectedly slippery. It is what it is. Food and drink as expected. Can be slow, so people standing around. New layout is OK - back area is very bright.

im not happy had my food delivered and the drinks and ice creams was all spilt and destroyed and the driver said he will go and vet a replacement and i havent seen or heard from hkm since

asked for 3 BBQ dips didn't receive any

none of my order was correct delivery driver said he'll bring a new order for the mistake and never came back

Burger...... Good Fries...... Good Shake..... Good Does exactly what a McDonald's should

The food was cold and the sauces were not in our order

Could benefit from more staff to keep place cleaner

food was cold a drink got damaged.

Very crowded due to it being half term.

Food was cold and I was missing chips from both orders

super speed delivery, thanks! this man like Vin Diesel!!!

ordered 9 piece select share box.. Only got 7 pieces. very disappointed and over charged with what was ordered.

stop cold like eating a leather !

food was cold and i really was hungry drink half full and i tipped him 1.00

Spent £26 for this food and it turned up cold courier didn't even bring to my door made me come to him outside poor food poor service

Cold chips. No dips. No straws.

Ordered food waited over an hour and it arrived cold

Food was late , nuggets and chips soggy and burgers looked liked they’d been through a washing machine

The McRib is back and well worth the wait.

Large chips looked more like just under a medium portion

The food was cold, both the quarter pounder burgers were thrown together, the cheese and onions were falling out! Also the Diet Coke had leaked all through the bag!

No sauces with the happy meals, and no straws for the drinks. My burger was also crushed beyond recognition.

Hey guess what.......... COLD FOOD AGAIN. Just Eat why are u allowing this?? U dont give a T O S S. Complain and you dont even respond. Another complaint to trading standards

Great food, always polite delivery

A typical Mcdonalds not a lot different about this one

NEVER GOT delivered and they said they had delivered it fuming tbh

Food didn’t even turn up been waiting for an hour not good service

food actually came hot. didn't get the free delivery though

Needed some hot water for my granddaughters bottle the staff wanted to charge me £1.90 for this we were told we would be charged for a cup of tea and then just given the hot water. Nope don't think so shame on you McDonald's

Delicious meal, friendly driver 😀

always on time,always hot and very fresh

Driver brought the wrong food and I can’t get a refund or a number to ring because they want a picture of the food I never received

Driver rude to me my order drinks was spilt all over the bag when I confronted him, he just shrugged his shoulders

Order didn’t move for ten mins at the end of my street very annoying! Worst slowest delivery ever! I’m 5 mins from city centre

food was ok. delivery man could hardly understand or speak English ( important when you need to ask a question.

Delivery driver arrived on street then rode off on his noble steed without delivering the food gaining himself a free meal and putting me out of pocket and now I can’t talk to customer service.

All chips were cold. McCrispy BBQ smokehouse burger had inedible chunks in.

Absolute joke… one order didn’t arrive so had to reorder and the reorder came missing items. Dreadful experience

The service was so slow , we were ready to.leave and go somewhere else. Staff very unhelpful, had 4 young children with us and enquired about a high chair. Staff.member did not answer and pointed in a general direction.

Driver left the restaurant and stopped at Royal parade for over 10mins. Obviously picking up more orders given the amount of orders in his bag !! Half the food was delivered cold. What do just eat do about it? F All

All products were delivered. Fries could of been hot

20 minutes wait for Luke warm food with just a steady flow of customers is not good

Food was cold but edible and actually got delivered

food was still warm. the birthday cake was a waste of money

entire coke was spilt in bag so had no drink whatsoever

missing two burgers from my order

What’s the point in having online ordering if you can’t read the order. I had one kids meal missing and a lg fries … two unhappy kids now. Food is cold too shameful

food cold when arrived and turned up late.

I didn’t receive my fries or my dips :( couldn’t dip my nuuggies :(

no bacon in the breakfast wrap? I'm not a vegetarian

Ok, just a visit with great-nephews

missing burger with free chicken nuggets

Missing items as per usual from this branch.

Was expecting 6 nuggets as spent all of my to get up to around 20 pound to get extra nuggets for my son to then be left with 4 nuggets instead of the 6 nugget box just Shamed by the service of this McDonald’s, also no napkins or ice in the drink.

Order was perfectly on time, courier was polite and friendly. However one of the burgers was missing, which was fairly annoying

driver was very professional and helpful

They forgot are medium milkshake and are melon bag my brother wasn’t happy

Bag was open and food cold.. Again…Now on kids will only have maccies in store..

Fast hot food. Toilets were a bit grubby

This is the 3rd time i have had items missing

Chips were cold, wrap was lukewarm. Good ice cold milkshake tho

absolutely appalling from the driver. have clear notes to say not to knock but he did and just waited longer for no reason then kicked off at me. food is soaked from poor delivery spilling the drinks and driver proceeded to blame me somehow. refused to do anything about it and now the whole order is ruined

This McDonald’s is a joke. Ordered squad burger deal and didn’t get any of the chips. Absolute joke. Pay for items and don’t even receive them. Always got problems with this. No braincells between them.

Had to wait 15 minutes for 2 McFlurrys, when we got them they were half melted and had forks instead of spoons. Floor was visibly filthy in the kitchen. There's another McDonalds just down the road, I don't know what that one is like but it has to be better than this.

As with most Macdonalds.. fast past atmosphere with not much customer service but food was at least hot this time

Food was cold !!! 1 Milk shake was leaking in the bag. Unacceptable !!!

Food came cold and drink was spilled everywhere!!