McDonald's in Broadland

We use the drive thru, we haven't had any order mistakes, they quite often ask us to wait in a bay rather than having the food ready. Food quality is reasonable given it is McDonald's. Not 24hr service.

Staff couldn't have been more helpful to me as a disabled person. Thank-you for such ease after a long drive. Busy and all going like clockwork.

WiFi doesn’t work and the pay machines are so close to each other you can’t order.

This was a spare of the moment decision. As always, it is a very enjoyable quick filling fix. A lovely chicken crispy meal

Great burgers. Fries a bit soggy. We love the location on the A47 but big big negative is crowded carpark, no parking (or awkward angles if there are any) and poor traffic signage. A shame really.

Long wait for the food. Lots of people were complaining about missing or incorrect orders. It was understaffed for the number of customers arriving after the football training just down the road. Toilets were filthy.

Good food up to its usual standard.

Super slow and lost my ticket. I used the drive through. It took 10 minutes to get from the order terminal to the pay desk, I was asked to wait in the bay. I wait outside 20 minutes with no food or acknowledgment, went inside to rude manager who asked me what the problem was lol. Top it all off I got home to cold food. Poor poor show

Food was lovely and hot. Freshly made, the lady came round to check all was OK. Absolutely lovely. Will defo come again

Chips really hard in both of our meals

Breakfast was nice and hot, coffee was hot 🔥 really enjoyed it, staff helpful

I ordered some dips to go with my meal which were not delivered which was rather poor

Staff very very kind Highly recommended

Always get my order wrong or leave things out! Terrible service

Items missing, like most orders we get from there. Rarely right!

As you would expect at McDonalds, clean tidy and efficient

Got my order and realised that I didn’t get part of one of the meals, no chicken nuggets with my chicken nuggets meal . Tried to get a refund but was told that they weren’t going to pay me back for it. Major disappointment

Even for a McDonald's it was average. Food was not that fresh and the toilets were not very clean.

It's a very good Mc Donald's on the A47 road between Kings Lynn and GT Yarmouth.

Was a great order but my Big Mac wasn’t here as u can see I ordered a Big Mac meal

Absolutely disgusting service today. First order never even turned up, called the restaurant and they said it’s not their problem and to contact Just Eat. Placed another order and only had drinks turn up. No food. My 8 year old is so upset, this was supposed to be his special treat.

very fast delivery very polite delivery driver food very hot no issues at all thank you so much much appreciated

Good choices love the white coffee

My order was not delivered. I am waiting for a refund. Where is my refund?

No sauces once again, always buy sauces but never get any. Asked for the salad but once again no balsamic vinegar. Absolutely disgrace of a place

Great service, food cooked well

Milkshake tasted and looked like milk ( not thick ) cold chips cold quarter pounder

Worst mc Donald's around ran by a bunch of teens. Not a single person seemed to be actually working long wait even though it wasn't that busy, they was clearly too busy playing around with their friends

Very cramped car park, not much room in the restaurant either

So ordered at 6 and didn’t get it until 10ish and not just that one of the things from my order didn’t receive which I wasn’t happy about as that was someone’s meal

I only ever get coffee but staff are friendly and helpful.

Messed up the order. I didn't realise until a returned home.

It's a Mcdonald's. What more can you say? We had a breakfast there. The sausage and egg muffin was hot but sadly the hash brown was a little cold.

Your code failed we never received one and our food was missing the driver would not give us our order and when we received it was all cold and majority missing this was disgraceful I will be seeking a full refund .

very friendly safe driving all order was there thank you

The order has not been delivered!!!

everything was in bags delivery driver was very polite and friendly

order was 2 hours late and burger was hard and inedible, like it had been microwaved

My order never arrived despite saying it has been delivered. No one answered my phone calls or is able to tell me what happened.

Got breakfast here and order was correct and decent, would be a 5 if had milkshakes or frappucinos available to order.

thank you so much you was ontime and everything was present i even had extra drink for the missing item prebiousley

Took almost an hour and a half from placing the food order, to it arriving. All the meals are cold and the burger is extremely dry.

In all our meals the burger patty and bun's were off center and in my fries I found an EMPTY SALT PACKET and the entire place was crawling with rubbish and the employee cleaning was skipping tables and left rubbish on the floor but the worker was cleaning up for some feral local children

food arrvied hot no spilitahes of tea and donut was in with order this time round unlike lastime

Drive through can be hit and miss with being given the correct order. When they get it right, the food is very good. Great customer service in general though

Very polite and I got service with a smile and made me feel welcome..

this is out ragourous the double bacon burger was cold when arrived also onch again chocklatte cookie missing

Soggy limp tasteless fries, substandard for mcdonalds

Driver just left food did not ring doorbell or knock - i am hard of hearing and it states on my door to ring bell and knock loudly.

I use this often as a stop point when I drive the 200 miles to see family. But every single time there is something wrong with my order! I think I'm going to have to use a different stop off point from now on because this is now becoming a joke!!

rubbish never again cold food want my money back

my food was not delivered my order never got delivered

Half the meal deal was missing so had to end up cooking food

My goodness the staff are so friendly good food free wifi and clean toilets what's not to love

looked as tho everything was just slapped onto the muffins the egg had egg shell in it.tea arrived half full

food said it delivered and it wasn’t, would like a full refund please

It's McDonalds. Clean, good value

Food came out hot, crew members were interactive and friendly, toilets were clean. Only 4 stars because the booth was a little loose and the flushes in the toilets were a little difficult to press Overall a nice 9/10, will be going again

Very well organised and quick delivery, thank you!

Brilliant as always. Friendly driver.

McDonald's in Norfolk had the worst toilets I've ever seen. Usually McDonald's toilets are really clean, but the floor was dirty and wet and one toilet totally blocked. The toilets were unisex which I really disliked. No woman wants to go in a toilet where a male has left the seat up and missed the toilet bowl! 😒

Ice cream was spilt in the bag wasn't in cup holder and was all over the burgers but delivery time was good

Very poor service. Ordered through the mobile app and they messed up my order. Staff seemed to be young and inexperienced.

Forgot my triple cheese burger

Order never arrived. Took nearly an hour for them to even start cooking it according to app. This McDonald's is getting worse!

WE DID NOT RECEIVE THIS ORDER. THEY DELIVERED IT TO INCORRECT ADDress

I went in mc Donald's brundal Monday tea time . When I ordered lei. Bought my food to the table . Very helpful lady . Helped me get on my app to order . I always find lei happy and cheerful. She's a great asset to MC Donald's . Well done.

Great cleanliness, fast service😎😍

Didn’t deliver food but marked it as delivered - shocking!!!

Got the 2 burders 2 fries deal, forgot one of the burgers.

Pleasant polite staff Quick service Hot food

Delivered in a soaking wet bag. Walked it through in living room and felt water dripping all down my leg. Carpet wet. Door mat wet. Fries and burger wet. Half drink in bottom of the bag. Driver didnt say anything. Delivered at 2352 not 2342.

Toilet floor dirty and bins in loo overflowing. Definitely needed a good clean. Not hygienic

my food never arrived delivered to the wrong house. would like a refund

No straw with my drinks only issue

The hard working staff at McDonald's Broadlands never miss an item and package the order exceptionally well. Delivery was prompt. Thank you for lunch.

lovely hot when arrived and today all items arrived

Always a smiling friend face, the staff are very welcoming.Piping hot food and excellent customer service very good 👍😊

Website did not accept order on first attempt it just kept buffering before returning to the order screen, I had better not be charge twice!!. Driver could not find address, £13 for an order that would cost far less If I went to the restaurant in person which is less than 30min away. Food is nearly cold!! I will be closing my just eat account

Was missing mozzarella bites, everything else was good

Food was good and staff were friendly. Just had to wait a while and wasn't many customers either.

Ordered 4x4 nuggets and received 2x4 nuggets I know it’s a little fat of me but I do expect what I pay for this is not first time iv had a shocking experience from this place

Toilets were absolutely disgusting

Every time I order from this makdonalds I get wrong food sent to me

A lot better and more friendly than the Beccles store, here the food tastes as it should.

So disappointing. Large chips, both only half full, a small portion if that. Ordered ketchup and s&s dip to go with nuggets and only s&s came. I felt like whoever put order together couldn’t have cared less.

one item missing chocolate cookie

Driver was excellent, food was ok a bit cold

Staff were polite and helpful. Food collection was very good and hot unlike some of the other McDonalds restaurants I have visited. Well worth dropping in strongly recommend this restaurant

Splediferous and pictureques place.

was lovely warm when arrived but no straw lol which didn't matter as put it in beaker for kids

brilliant we both enjoyed it and it arrived hot the way it should do thank you so much much appreciated

polite driver very friendly delivery driver and food was hot when arrived thank u so much

Was almost cold when I got it and chips didn’t taste very nice

What a lovely restaurant. I had the misfortune of leaving my handbag behind, after eating here. We drove 20 miles before realising. Drove back and it had been handed in. I want to 1) thank whoever handed it in and 2) Thank the honest staff there, for keeping it safe for me. We had been broken into and burgled earlier that morning and then had been driving for 5 hours, so it was such a relief, to have been able to get my bag back intact. On top of that the food was lovely too. HUGE THANKYOU. You restored my faith in humanity xx

polite and friendly delivery driver food actually arrived hot for onch

Well I had to go and get the order myself and then ended up having arguments to get food. I fully expect an email and compensation from you

The cleanest mcdonalds we've ever been in, kept lovely outside too, food was hot and tasty, well done, 10/10...thankyou..x

Food was good, very up set with car park charges of £60.00 becuse we were in there longer than 90 minutes, not far when spending money in there. Become a very expensive treat for us.

Ev charging point is not working for months