McDonald's in Glasgow City

Toryglen McDonalds is the WORST McDonald's I have ever been in and it always is. Their ice cream machine NEVER works 🤔 so you can't get ice cream or milk shakes ...... EVER. And today they had no soap OR toilet paper in the disabled toilet and the bin was overflowing but that's par for the course at this establishment. Stay Away!!

Thanks to all McDonald's employees for their hard work and their dedication, absolutely five stars!! I'm loving it.

Worst Macdonald in Glaagow with very bad staff. Try avoid this one .

Waited nearly 20 minutes when only a couple of people in for an order placed on the app. Food was cold, bland and ice cream almost melted shocking service. Worst McDonalds I have been in.

Some cheeky melt hung up on me three times after 3 seconds because I said my 20 piece nugget only had 16 in , DO BETTER

Very rude staff disgusting behaviour don't come here.... Unbelievable no staff always a problem here ..

Been served several times by Gavin and he is always cheerful and has amazing customer service skills, should be more like him!!!! The manager who was with him tonight was also polite and helpful…… by way any time we are at your Mcdonalds order is alwaya correct.😊

Consistently missing items from this shop. This time chips from both meals. What is so difficult?

Absolutely terrible service terrible staff

chips cold nuggets over cooked no sauce apple pie instead of terry chocolate orange

waited 2 weeks for my chicken nuggets off gay boy kyle 😡

I ordered milkshake not Diet Coke. I ordered 2 McFlurrys and got a doughnut and a brownie

food is cold and no dips with the nuggets yet again. also the same with this McDonald's

Hi this is really bad my order arrived with only from McDonald’s there was a Big Mc Burger with no fries no milkshake and nothing but 1ice cream I been trying to call McDonald this is really bad as I use just eat a lot and never had and paid nearly £16 to recive a Big Mac burger with cheese on it wen I also. Said no cheese they won’t answer the phone

This is the second time in 2 weeks I have ordered through this app and it has been wrong,I have been left short on both occasions,I think just eat should review the staff they are employing to deliver the orders as they are incompetent, I will not be ordering through this app again unless it improves.

was delicious the best I've had from McDonald's for a change got order right..

Missing 2 Mcfurrys. No dips and Mchicken sandwich had no lettuce, mayo or sauce. A waste of good money

Whoever made the quarter pounder deserves one million pounds so many pickles I love you

missing items AGAIN, 2 mcflurries and 3 dips, happening every time we order, REALLY not good enough

Delivery almost completely wrong. Would be hard-pushed to get an order this wrong accidentally. Boxes were unsealed and burgers unwrapped so food was freezing anyway. Atrocious all round.

Always get served quickly and the food is consistently what I expect from McDonalds. Easily accessible and well situated. Staff are very friendly.

Food was stone cold. Had to reheat. Asked for a Big Mac meal & no fries were included. How hard is it to read an order & bag the correct items? Complete waste of money! Won’t be ordering again

amazing service, delivery drive was so nice and polite 5 stars for them⭐️

I would put no star's if it was possible do listen to order food cold attitude appalling McDonald's really should look at this shop

Food was freezing cold nuggets was missing and juice spilled

Always pay for dips and never ever receive them it's becoming an absolute joke

missing items AGAIN!! is it monkeys that work they're double check your orders!

food was stone cold, received wrong burger and the large chip carton wasnt even half filled and chips seemed under cooked as extremly pale and floppy

Literally missing my chips from my order when it was 2 meals don’t know how you can mess up putting the chips in with the meal

Chicken nuggets were missing from my meal order ,don’t know how they can get it so wrong when I only ordered one meal

I have diabetes and the food was cold I couldn’t eat it I’m now having to take a glucose shot because I took insulin. The McDonald’s is 2 minutes in a car away

asked for 2x double cheeseburgers and got chicken burgers .

Drivers seem to find it hard following instructions! Map shows wrong address and when speaking with drivers and directing them where to go seem to be incompetent of listening or following instructions. Mark orders as delivered and never even bother to deliver! Left out of pocket time and time again and money is never refunded!

Whoever owns this specific McDonald's is one of the owners that cuts costs wherever possible, no large cup is filled fully, the fries aren't ever filled fully, and to top it off the service is really slow. I don't blame the workers, working in public service is hell, but the owner of this place is an absolute penny pincher and the food/service suffers for it. I can't imagine the team morale is very high. Dalmarnock McDonald's next to the Tesco east of this one is a much better run place, and will actually give you a large order. Every single time I come to this one I leave disappointed. Hard avoid.

didn't get my items. or MacDonalds didn't send it or driver keep it. but I didn't received my items in all

Never received my order no phone call from anyone

i ordered a strawberry milkshake and they brought me a coke I can't drink coke..

I have waiting over 2 hours for my delivery, to now come up and say delivered when it hasn't I order every few days because my son is autistic and only eats certain rolls I am very unhappy not even a text to say it wasn't coming so I could explain to my son

Sent the completely wrong order

The food was cold fries like reheated /overdone

Food arrived stone cold. Received £1.22 to "make it right" Just-Awful more like! Thievery is what it is. Taking money and delivering cold food. Honestly.

Food cold, missing item have of drink were spilled

Hello folks, I never like to give negative feedback but the burger had definitely seen better times, it wasn't a large size of fries so a little disappointing. #stayfabulous!

my order was perfect I ordered the very same order from the castlemilk as that's closer to my house that away well once again recieved wrong order 3 x mediium drinks and a chocolate brownie I ordered mediium big mac meal and a blue berry muffin I will never ever use them again

food is lovely as always but chips arrived half full and cold, i checked the bag and they didnt just fall in, they filled it half way. next time i’ll pick up.

Not happy at all ordered 2 hours ago got a message from the courer saying my order has been cancelled then 40 minutes later he turns up with my freezing food and I ordered from somewhere else because they told me it’s cancelled so wasted so much money I want a full refund I paid nearly 30 pounds for this food and it shows up 2 hours later absolutely freezing and unedible

the driver was meant to be on his way showing on app at 5.25 and didn't get hear till 6.03 my food is frozen and in the bin once again a delivery from torglen McDonald's always late and food always frozen

Wrong items, missing items, when phoned they just said I need to report it and that they can’t remove items from just eat if they’re out of stock (which I know is wrong). Usual from Mcdonalds

No ma food was not delivered to me

I ordered a large vanilla milk shake and they brought a large chocolate milkshake instead I don't like chocolate

2 am mcspicy meal, double quarter pounder and a double bacon cheese, finest McDonald's ever the chef should be proud

Part of the order was wrong. The chicken burger with bacon Came as a burger with cheese and bacon.

saying delivered and not received it

food was cold by the time it arrived. Not impressed

food is cold charge for sauces and don't send and missing stuff from order

Yet again the syrup is forgot for the pancakes! I even wrote a note to remember the syrup's as they get forgotten all the time I order

I ordered 2 vanilla milkshake but instead I got 2 strawberry milkshake I want my money back

The just eat driver delivered my order in a cool bag not one of the just eat bags. The food was cold and poorly prepared. Instead of getting a large portion of chips I got a medium portion, I had to reheat all of the food as it was cold. With regards to the drink I have no idea what flavour it was as it had a bit of a spicy taste to it. As soon as it was delivered and noticed something was wrong I went onto just eat and flagged it up and got a partial refund

missing strawberry milk shake, always something missing

I have had food from this McDonald’s a few times and it has never once been correct. Will never eat here again. The worst McDonald’s in the UK possibly.

food came on time and was hot :)

Very unhappy soggy food as my drink was spilled everywhere

Very bad,my order wasn’t delivered.

Didn’t get wit a ask for and the food was cold no happy

worst delivery service ever driver rude .& will be expecting a full refund s he took the food away with him

absolutely fantastic. will order again

terrible delivery service driver dropped juice bag at my door which ruined all food while he's trying to hand my daughter the empty cups and blame her £36 quid for nothing no refund either place is a joke

I got my order which was good but received another order. I said to the woman but she instead it was mine. I was confused when looking at the bag it was for someone else. waited for them to return to pick it up. not good.

everything was fine apart from the sweet curry sauce i never get the sauce with the nuggets and even when i pay for extra sauce i dont get them either please can i get my sauce next time 😊

Food was cold, McFlurry missing from order and drinks were spilled everywhere!

I had to go and lok for the driver

There is no one for attending delivery drivers. Worst McDonald’s ever I would not recommend to anyone for delivery purpose. Don’t accept the deliveries for this McDonald’s they want listen to you.

Food freezing cold on delivery and inedible. Nearly 2 hours to deliver

Food freezing chips soggy cold and milkshake was melted

driver had my hot chocolate lying on its side and it leaked all over the food packaging. This is the second time this has happened. Please educate your drivers to ensure drinks are kept upright

Juice burst over all the food. A full meal missing. Nothing edible. Contacted restaurant and the girl hung up on me. Total attitude. Must be worst McDonald’s in the UK

Popped in for lunch after shopping at Asda. Food preparation was speedy and hot. Our beef and chicken burgers were perfect and the Chips hot and crispy. It was fairly quiet today no doubt because most folks were concerned with last minute shopping. We have used this eatery a number of times and the quality is usually of the same high standard . Small car park but plenty of space in the Asda car park nearbye.

Food was cold and half the order was missing. Haven’t had a complete order since this place opened up, any more than three items in an order seems to be overwhelming to them.

no sauces for chicken nuggets. crazy!

A drink had spilled in the bag and soaked everything, including my own floor in my flat. The delivery driver had no remorse and also our food was stone cold.

Egg McMuffin missing from egg McMuffin meal so not good, Just Eat refunded immediately but not good experience yet again with McDonalds Toryglen

Order was delivered to wrong place. Delivery note was disreguarded. No attempts were made to call me about delivery. I contacted customer services and was told i would not recieve refund! Awful service. I'll never order from JustEat ever again!

missing items as usual from this McDonald's

Food a little cold and my onion was missing but I still ate it LOL

Cold, missing condiments I ordered. Straight in the bin. Never ordering again

Bag containing my food was unsealed and my chicken sandwich was missing from the order as well as my sauces. Bag wasn't ripped open so I assume the driver took the order without checking with staff if it was complete. Absolutely gutted that the main component of my order was missing.

Food was cold. Burgers were a mess, dry, burnt, ripped in half and not even on the bun. Tiny bits of lettuce through out the quarter pounders, no gherkins on some, no onions on some, when no amendments were made. Horrible waste of money

Worst McDonald’s out there as far as quality of food goes

Meal was delivered on time but the burger and chips were cold and was not enjoyable at all. I well understand that some of the curious are on bikes but in this cold weather they sould have a box to keep the seals warm.

Food was cold and usual from toryglen mcdonalds NO SAUCE

Missing items and waited 2 hours for food to arrive and it’s cold!!

ordered a new Milshake that was on the Menu and paid over £3 for .... after waiting an hour for my food when the restaurant is 2 mins away my food got delivered freezing cold and not in a hot food bag ! never got my milkshake either I got a half full spilled diet coke ! absolutely fed up trying with McDonald's I won't be ordering again.

Angela the manager was absolutely fabulous she's a credit to your store give her a rise as she knows how to deal with the public

Chicken burger solid, cheese burger freezing chips freezing . Honestly a disgrace

No Double Cheesburger or straw for my drink. You'd think this was something difficult to get right and not for the first time either. That will be my last purchase from this McDonalds.

food was cold and 6 chicken nuggets missing

food stone cold and waited over an jr from a fast food restraint yet said food was being prepared as soon as they received the order . obviously just sitting there . food is not edible

Second time in a row the same guy has put bacon in my egg muffin After saying to him not to put it Being a muslim i can't eat bacon Clearly racism

every time I put in order things are missing

driver didn't show up but it says delivered