McDonald's in Burnley

One of the best experiences in Mac Donald’s I’ve had! Went through the drive through, lovely service and food was great, I recommended the pineapple and mango smoothie

Have been there for over 1 hour and 30 minutes waiting on my order because they “didn’t put it through” even tho it took payment and w head our drinks this was at 17:45 we order and had a 3year old with us didn’t get out food until 19:05 utter disgusting and disrespectful the staff was horrendous and didn’t care one bit rang twice and they never answered once again just like always

Fries were cold and ordered 9 chicken nuggets and got 7 and this isn’t the first time either don’t use it service is terrible

Very slow service again as staff were too busy looking after Just Eat, etc and just as last time their filthy delivery bags were plonked on your supposedly cleaned tables. This musr count as a health and safety issue as the tables are not cleaned again before an unsuspecting customer uses the same table. Come on someone, pull your finger out.

Went to the princess way drive through, got home Big Mac missing wrap squashed chips raw, never going there again awful

We ordered food and sat near the door. We were shortly joined by 4 scruffy delivery drivers who sat at 2 tables on which they all plonked their filthy, grubby delivery bags which had obviously been to places I can only imagine including filthy car boots, pavements and countless other unclean places. We managed to move to the other end of the restaurant as luckily it was quiet. While I understand the need for delivery drivers maybe they could be facilitated at a different entrance so as not to interfere with paying customers and keep their filthy bags off your spotlessly clean tables. I have to say that yours is not the first McDonalds restaurant where we have noticed the same behaviour. What a shame to spoil a normally enjoyable experience over a lack of foresight on someone's part. One of the reasons we use McDonald's is the cleanliness.. shame to spoil things.