McDonald's in Lisburn

Does exactly what it says on the tin.

Always a tasty nugget here after a long day at work

Items of food missed ordered a meal onlu get nuggets

2 double cheese burgers missing !

the driver delivered a bag soaked through will a spilt drink all of them were half full and this was like this when the driver collected my order he asked for them to be filled and was told they were too busy not good enough

food was all cold and my little one was so upset they did not even send her toy with it she is collecting them all

Brilliant didn't have to wait long food as ordered staff friendly

Same service. But friendly floor staff.

very friendly delivery woman. food very good 👍

They forgot my fries and the ice-cream arrived melted :(

Dear McDonald’s, You have Amazing food, NO SAUCE. I ordered dips and I didn’t get any, so I had to eat my food DRY this is a shamble. I’m so disappointed in you McDonald’s. Next time I come here I better end up with my dips, thank you.

I went with my family we ordered sauce no sauce I’m a plain guy but still no sauce okay service didn’t here no atmosphere this McDonald’s. We already were far away so we couldn’t be bothered getting sauce the rest is fine McDonald’s your lucky food isn’t a 3 star

Bad it was because half didn’t come

We got the wrong food and then didn't pick up there phone so we could tell them

Didn’t give me my full order and kept a bag with the rest of my order

burgers where cold and chips where cold and soggy, most of it got threw out. had to spend more money somewhere else to keep the kids happy. £40+ down now for food we didn't even eat.

Disgusted with this service I wouldn’t give any stars what I ordered is definitely NOT what I received I hope to get a FULL refund

I didnt receive 3 large fries and sauce, very disappointed, require a refund

Drink was upside down so only had one bit disappointed really

Food was cold I couldn’t eat it

Food was hot , burgers were lovely, definitely rate well above subway

This time every thing came but cold but still yummy

Can't give a 0 star, sadly. Went in about 9.15pm on the 28th of January. I understand they were busy, so I was ok about the wait, but to be handed the wrong food order. When I tried to call the member of staff back, she just stop to chat with another member of the staff. Then she walked on back to whatever she was doing. So I went up to the counter and stood for a moment to get seen too. That's ok as the place was busy, the member of staff that then seen to me got me a replacement order. I went back to eat it and this time, I got 6 cold chicken nuggets with cold chips. Not nice at all, so I had to go back again to say it was cold. Didn't have just as long to stand this time to get seen to. I got a new order again. Lucky this, it was warm, but by the time I had gotten back to the table. The cold food was still sitting on the counter and the member of staff that gave me the cold food the 1st time. Called over to me, "Would you not like your food back" I shouted back "way would I take it as it's cold" at this point evening colder. Not sure what McDonalds thinks about giving people cold food as this is not the 1st. McDonalds I have had cold food in and probably not the last. 0 star to McDonalds

Excellent service. The driver was friendly. No problems at all.

Hey use got it all right again 2 times in a row keep it up !!! 👍🏻

I would like more of a refund than just the dips as by the time i got round to the mcdonalds i realised there were no dips at all which is what makes the meal to be honest

Newly opened so fresh clean and everyone doing their best.

Food arrived stone cold and had to be reheated

Food was perfect and arrived quickly top notch

I dont have fries on my two meals

Driver was great, burger was woeful. One single shred of lettuce and hardly any mayo, had to put my own mayo in it

once agen ordered mozzarella sticks and didn't send them happens every time I order them.

His guy is the best at delivering

didn't get a straw and curry dips with my order

left out the large fries I ordered. always something missing. disappointed

Always visit here on the way home from Belfast. The staff are friendly and I've never had issues with my orders. Gets very busy but the staff keep it organised and clean.

Called in today and honestly it was THE BEST McDonald’s we’ve ever had. The Big Mac was really fresh and hot The chicken nuggets were roasting and really crispy and the chips were obviously just cooked! No other McDonald’s will live up to that again!! Staff are really friendly too

Food missing, not fault of delivery. Food is always missing

Food was a good temperature and delivery driver was pleasant.

Excellent food and service. I will more than likely be back for more.

Fries nuggets were both cold had to reheat them

how do you forget to put in 4 burgers in a small order i can understand a missing chip like last i ordered

Why is the chicken nuggets always cold? , chips is lovely and warm ,,, but the last time I was there i threw my order into the bin since the nuggets were cold , that was last year . Back again today and same thing again , what is going on ??? Stopping serving cold food

we ordered large meals but received Medium chips, not impressed

Amazing I got all my order yay 🎉

delivery driver was very pleasant and kind

What a nice delivery man delivered a scrumptious meal with integrity and dignity, would highly recommend ,great client.❤️👍

Bad food was cold and my drink tasted like water im assuming of too much ice

drink leaked out in the bag, food grand as always from McDonalds

Order arrived but was missing two items. McDonald’s faults for the driver

the driver was lovely so nice and polite food not so much was very cold especially the chips, they need to be in thermal bag to keep warm

I did not receive my 2 burgers and wasn’t not told about restaurant no haveing items and was still charged on

Very busy - possibly due to some of staff not understanding basic English. Food was okay. Won't be back.

Delivery guy was super pleasant and I couldn’t believe how early it was getting to me. Super service. Thank you

The food was very warm and fresh and very delicious.

Came and the drink was all over the bag mcflurry soaking if i wanted a coke float would of made it myself

food was freezing, juices spills al over bag plus no free chicken nuggets wen I spent over 20£

Never have dips. Ever. Never got an order with dips. This time with food missing too. Do better.

Food was decent but the chips where cold and I didn’t get any sauce with my sticks

Ordered a mcflurry and wasn’t given one only the cokes i ordered and my 9 piece was missing the dips. Everything else was good though.

Burgers where a total mess all the stuff on the burgers where all over box looked like they where just thrown together and stone cold had to put burgers back together and heat them up in microwave wif the cold chips

i can assure you this is the last time I'm getting from McDonald's the food was absolutely freezing

Delivery driver super good. Every item received although chips were cold :(

Delivery driver was nice. Food was ok. However, there was no seasoning on the chips and no salt in the bag.

The delivery man was lovely such a positive energy :)

good service, no complaints, not only were all the dips i picked in the bag, there was also straws and napkins, pleasant surprise, thank you

Food absolutely freezing and the driver arrived with a dog sitting on his knee

Well the driver rang me asking me to come to his car to collect the food. Then when I got to the car her was speaking to someone on the phone in a compete different language and didn’t make any attention towards me just gave me the food and drove away. Really unpleasant man and unprofessional

Delivery driver was fast, polite and friendly.

late food, bad delivery driver, did not read notes

Driver too busy on his phone on a video call to deliver the correct items. Useless driver.

Burgers, fries and coffee were all cold

food freezing cold. un edible. food put in bin. such a waste.

Completely wrong order delivered. Spent £25 and got an order of £16 delivered. Ridiculous

Order was placed at 13:07 and arrived 14:17.

My order said delivered and it never arrived disgraceful service taking my money and not delivering my food, vet your drivers and I want a refund asap on my business card as this was a company expense and not acceptable! Sort this immediately

The food was cold and we did not get napkins or straws.

Waited an hour and 30 mins on my order

menu was limited ! no straw and sauce

it was as worn if I had of collected it myself 10 out of 10

order is missing 2 meals ... this seems to happen every time! maybe hire people that are able to speak the language

Food took about 30 mins to prepare, given the wrong burger. However driver was quick and helpful when he finally got the food.

recieved 1 drink from a £40 order

Food was stone cold when it eventually arrived. Not a single bit of warmth on any of it, barely edible

Placed order at 11.45am. Only arrived at 1.35pm after multiple time delays. Food was freezing and uneatable - even the ice cream was like soup. Horrendous

What a shambles of a place, with staff that couldn’t put a nut in a monkeys mouth ! Ordered McCrispy chicken burger, which was cold and dried up… I would have had more flavour eating my slipper ! Never have I eaten such rubbish and paid such a high price for the experience ! Why O Why do the good people of Lisburn put up with such poor quality food and such deplorable service, with high prices to match, it’s shocking …!!!!!

hi I was refunded 4pound then another 4 15 these have not been credited to my account can you help

never sent any food only drinks and took almost 2 hours for delivery . spent £26 for a couple of milkshakes basically.

just eat took over an hour to assign the driver. wrong food was delivered and no milkshakes. checked the live Google on the restaurant to see if they were busy and no.

Most of my order was missing!!!

They person delivery my food went round the back instead of the front he rang me once and that was it. I can’t get to the back gate and instead of walking around to the front door they left the order on the ground and drone off. I didn’t. See my order until 2 hours later when it was freezing. Can I please get a refund or account credit

Great communication from driver!

food was freezing had heat it in microwave and it was the same last night worst I've had for a while

Took 45 mins to start preparing my order, when it arrived it was cold and there was also something hard and metallic in the sausage that chipped my tooth

Nice staff lovely chips and coffee

Food was warm and good quality but they forgot a huge part of the order ☹️

missed a whole meal from the order

Jacob who works in Sprucefield is very pleasant and always very positive when coming to the drive thru. A true gentleman is the word for him

Order didn’t arrive, appealed to just eat and no response

Did get any of my order was someone elses drinks