Jersey street in Lisburn

So disappointed we have always came here an has really friendly staff . Our son is autistic an dining out is hard, we go weekday as it's less busy. When we went we found one half of the restaurant closed. The other section was very busy I asked could we sit in the other part. I may add that previous times we have been here the staff have always seen that our son struggles and offered us to move into that area on this occasion she said no it's closed. I explained about our son and she still said no sorry it's closed. Onna positive we went a few doors down to blue bear grill who were fantastic from start to finish , they took has a closed part but they were very accommodating an offered dis we want to sit upstairs. Unfortunately I would most definitely not recommend jersey Street very sad as I would of previously.

My husband and I dine at your restaurant regularly and we always enjoy it, we ate there tonight and the chicken sizzler I ordered was absolutely delicious and the steak was cooked to perfection. The service is always great and the staff are friendly and helpful, so thank you for a great evening

Beautiful food great service small menu but that's great cause you know the food is fresh

Service was awful. Nearly an hour wait for our mains, drinks were taking 10-15 minutes to arrive and the place was virtually empty. Chefs were very relaxed in the kitchen laughing and eating while taking forever to prepare our food. Food was fine, nothing special at all really. I had noodles and it tasted like a stir fry you can make at home in a quarter of the time. Not great at all.

We've been here lots in the past and the food was super. Something has changed 🤔 the food isn't as tasty, fresh or appetising anymore. The staff are great. The restaurant could do with a uplift refurb.

A good spot to dine in if you find yourself in the area! Our order consisted of the Big Mac Daddy burger (12 oz), the Hickory burger (12 oz), chicken nuggets with curly fries for the little one, two Diet Cokes, and one strawberry milkshake. Each burger was served with a side of your choice; we opted for the chunky fries and garlic and chili fries, both of which were absolutely delicious and well-seasoned. The double beef patties in the burgers made them a bit challenging and messy to eat, as things tended to fall apart as you took a bite. The order took nearly 30 minutes to arrive (expect a longer wait if the place is crowded). Having the meal around 2:30 pm kept me satisfied for the rest of the day!

Sad to say it but this place just isn't what it used to be. It's still a reasonably good restaurant for the area, but the quality just isn't there and the prices have gone up. Typical of the chain of restaurants, but it's no longer a destination to visit and for what you get there just isn't the justification to step up to this in favour of some of the more fast food establishments in the area. In line with that the staff aren't as experienced or as friendly as they were years ago, just feels like one of a number of restaurants that are just okay. I think it's partly due to a downturn in the economy and the cost of running a business but I will probably give it a miss next time.

Went for a fry and was introduced to the mega fry, an excellent first breakfast

Unfortunately the chicken was in the batter that I could of smash someone's head with or choke on it , chips were dry and hard too, staff were lovely and only for that I'm giving 3 stars Won't be back as I got a great recommendation for this restaurant but next time we're going to Bodenes , sorry

Absolutely brilliant place to eat, great food and really good service, our server was very Mannered and was very helpful, atmosphere was really good also and very comfortable place to go.

This place is outstanding and one of a kind with food delicious and the dessert to in the heart of lisburn if you want so different then come down to this place you won't be disappointed

Staff are great and the food is amazing. I got a 10oz steak and it was by far the best I've got in a long time. As I only eat meat they didn't charge me full price as I didn't take any sides.

Best American style breakfast in all UK. We ordered the French toast, pancakes and avocado toast. All 3 were excellent

Went for dinner on a Saturday evening, great atmosphere, the staff were friendly and helpful. We had mains and dessert. Lots to choose from and the food was lovely. Would definitely go back again.

Honest review, the service isn't the best. From moment of taking our order we waited good 40min, it's not like it was busy. Feels like waiters don't notice you at the table. Both dishes were brought to the table separately in span of over 5min. The food itself was deep fried, over cooked and dry. We wouldn't recommend.

Thus is a great place to eat. Food is great everytime and service is also fab

Probably the nicest food we've had in a long while. We'll definitely be back!

Ordered lasagna, there was a plastic inside, don't understand how?! Clearly said home-made lasagne, all the food is pre-heated in microwave. Disgusting! Paid over 75£ . They did take the lasagna off the bill when I asked ?! Staff didn't know what to do or what to say. It's just ridiculous.

It's our favourite place to grab a quick bite on short notice. We have been going there either on our own or with the kids for years now and I don't think we have ever been disappointed!

Just a little bit of a let down . I had the tortilla bowl thing and it was totally stale, just tasted of old oil, and the beef brisket at the bottom was completely hard and inedible. Strong money for a very disappointing meal unfortunately. Also, the sticky table and dirty menus didn't just set the scene for me. I hate to give bad reviews but it's just not good enough. Great service, friendly girls, great size drinks but unfortunately super let down.

Used to dine here quite a bit but wouldn’t come back after this meal. The garlic potatoes came out five minutes before the meal leaving them less than warm and already dried out The What’s the Craic meal was definitely no craic smothered in pepper sauce, the steak was like elastic you could have been eating anything it was so smothered The waitress was pleasant but as for the gentleman who lead us to the table absolutely no customer service so overall not a nice experience couldn’t wait to pay and leave

Fantastic food, will definitely return when in Lisburn again. Reasonably priced and large portions.

Our first and, likely last, visit to this restaurant was a rather underwhelming experience. There was a distinctly unwelcoming and possibly bored, attitude from staff. (Perhaps they were tired?) The food was served cold and tasteless. In hindsight, we wish we’d driven the extra miles to Belfast and got a Five Guys.

Vegetarian Pasta was good, the kids meal was good, however the Chicken Curry was less than mediocre. The rice was "smokey" the chicken was tough and quite dry. The waiting staff are pleasant, polite and attentive. The atmosphere is good, busy, definitely not quiet. If.your looking something quietly romantic...this is not the place. The visit was on a Bank Holiday and the restaurant was surely busier than it usually would be. The staff were continually working hard. Would I come back? - Possibly, but the Curry is definitely a non-starter for me.

Service really lets this place down.. staff need training on customer service, even something as simple as eye contact can go a long way when serving customers

Beautiful food with HUGE portion sizes. I had the cajun pasta which was lush and my partner had the big mommas chicken tenders which were lovely and crispy and tasty. definitely will be returning

some employees are very cheeky and take long to come and assist us food is served cold the four times i’ve been in and hickory burger was under cooked the 2 times i got it. i discussed these issues with the manager and after everything was resolved i overheard the manager talking to different staff about my problems with the food and service. He was laughing and using bad language about me and the people at my table and it felt like the manager wanted us to hear what he was saying. My on opinion there is better restaurants with nicer staff and better food in lisburn.

Tremendous portions for the price point. The burgers and chicken dishes tasted great. Service was quick. Very popular, a queue out the door.

Called in for lunch. Got the burrito and salted, chilli chicken. Both were very tasty, with a great range of food on offer. The dessert menu also looked very good although we were stuffed from the main. Friendly staff and quick service, we will definitely go back.

Yet to receive the food as I've been waiting 3 and a half day approx

The food is spectacular and abundant. Very good.

Really lively place. Child friendly. Great food with excellent presentation. Value for money. The chilli one burger was 10/10 👌

The worst experience I have ever had in a restaurant the food took nearly an hour to come out and that was only the starter and the main took about another hour to come out then when it came out the noodles were burnt and the food was dry the customer service was absolutely disgusting and on top of it all I spent nearly up to £80 on 2 course meals!! Absolutely ridiculous

I was here on Saturday with my partner I had the sizzling chicken platter, and it was delicious, and the food came quickly. The staff were lovely

Disappointing family meal, service awful. Place wasn't busy at all so no excuse for poor service and waited 1.5hrs for food to come out. Had asked several times to be told it will be out soon. Food was not nice very tasteless except for the goujons. Meal was £70+ for 1 starter and 4 mains with soft drinks. My husband and I didn't feel well after our meal either, with sore stomachs.

Had a lovely meal there with a friend. Generous portions and that's from someone that likes their food 😋

Nicely laid out Grill Restaurant with booths to accommodate up to four persons each. Seems to attract a lot of young people and families. Relaxed atmosphere with constant background music. Pleasant young waitresses, food reasonable standard with massive portions. Clean toilets, free parking close by.

Steak was fantastic and cheaper than most places

Great breakfasts, good service.

16 of us went in Thursday 4th January for dinner food was amazing big portion. Staff were brilliant .

Good food at good price. There were 4 of us in for breakfast but when the bill came we had been charged for 7 breakfasts and an extra Coke which we did not order. Bill was reduced by £30 pounds when challenged but no apology for error. Pity because it is good value.

Unpleasant Experience - Subpar Food, Lackluster Service, and Unhygienic Facilites. Our recent visit to Jersey Street Grill was nothing short of disheartening, encompassing a range of disappointments from the quality of food to service and the cleanliness of the facilities. **Service and Atmosphere:** Upon entering, the atmosphere lacked warmth, with a disinterested waitress providing lackluster service. Audible swearing from the kitchen created an uncomfortable environment, particularly for families with elderly members and young children. **Food Quality:** Despite paying £17.99 for a burger, the quality was far from satisfactory. The meat seemed shrunken and resembled black pudding rather than a proper burger. Rock-hard bacon and soggy tobacco shoestring onions further contributed to a subpar dining experience. **Facilities:** Adding to the dismay, my wife encountered an unpleasant situation in the ladies' restroom. The facilities were described as disgusting and dirty, significantly impacting her overall impression of the restaurant. **Overall Impression:** With a bill totaling £41.96, including two Coca Colas, our expectations were not met, and the dining experience fell short. This echoes a similar incident at Bodene's, where a prior complaint received no response. In conclusion, I urge the management to take this feedback seriously and address these issues promptly. Customers should receive an experience that aligns with the prices charged, coupled with improvements in both service and facilities.

Management staff not very friendly. Waiting staff friendly but didn't know the menu had to go back to ask questions. Food was ok chips coated in some kind of flavouring which wasn't to every1 taste. Probably wouldn't rush back.

Fry arrived without the hash browns, and came with stonecold beans and burnt toast. The burger didn’t come with maple bacon as described. Instead they pour maple syrup on top of the bacon which tainted the burger. Also no soap in the male toilet and we were first customers at lunch toilet.

This, bodenes, and Boston grill are carbon copies may as well own the leisureplex wish there was a bit more of a difference between these establishments even though they're all owned by the same company. But regardless of that I must say jersey street is fab. Food is excellent no complaints every time I've went. Service is nice and friendly staff very accommodating letter people order burgers to their liking that weren't on the menu. Atmosphere is pretty chill, good music and good vibes. Recommend for family dinners and special events.

Yes enjoying lunch with friends from church every sunday We do move around the different venues Jersey street is we're we are at the moment No photos taken. Too Much ti.me enjoying our food and beverage

Tasty food friendly professional service relaxed atmosphere Really enjoyed visit and looking forward to coming back

Average place, Average service and despite the large portions... Average food. Fine for a meal before the cinema but nothing special

Never been disappointed always fab meals

First time here, top drawer. Loved it. Portions was big, just really good food an atmosphere.

Definitely food the food has went down hill

Fantastic service, above and beyond. Food is grand for fans of deep fried food. Prices are good. Portions are massive.

Lovely food tho' I will admit I was still hungry after my dinner so the portions could have been better and they made a mistake on my wife's dinner applying the wrong gravy which had to be returned leaving her waiting for what felt like ages whilst another meal was freshly prepared.

Myself and my wife went to JSG last night for my wife's birthday. We are spending some time away and we both love Diner style experience. This is by far the best one I've ever tried. We've even tried ones in New York and New Jersey and out of them all I'd chose this one. They had a decent 0% alcohol section for me to choose from and a brilliant selection of alcohol drinks for my wife to choose from. The food was just wow. I had a Chicken & Steak dish and the steak was cooked to perfection. My wife had their famous chicken tender dish and it was amazing. We finished the evening off with their "birthday muffins" which are so cheap but delicious and they played happy birthday music and had a candle and all. The staff were so lovely. They were really friendly and chatty. There was another large family party there and they constantly checked if we were OK for everything. Honestly one of the best dining experiences I've had in a very long time, (if not ever). We didn't know what way the bill would be at the end considering the extra sides we ordered and the drinks etc but it was excellent. We will be returning again for breakfast during our stay and highly recommend this business to anyone who wants to try fantastic food in a diner setting with fantastic customerservice. You won't regret it. THANK YOU ALL IN JERSEY STREET GRILL.

Def recommend this place. Really friendly and chilled atmosphere. Customer service was first class, one of our party has allergen requirements and was catered to with ease and no fuss. Kids loved it too. Will be back soon.

Food and service was good overall but asked to move to the larger booth next to us as would have felt more comfortable. We were told we couldn’t move as this table was reserved. Thought that was strange as didn’t think they took bookings and this was confirmed by another member of staff - only for 8 or more - so seemed like they just didn’t want the hassle. Not great. The toilets were vile with an overbearing stench of urine. Could do with a good clean. The meat of the burger was not to my taste but everything else was nice. Toilets and poor customer service off putting.

My friend and I have been here twice within the past 6 months. The first time that we came here the service was shocking! It took 30 mins for us to get our order taken. The second time we came the service was no different. The staff were rude and looked uninterested in their job. The manager seen us come though the door and we stood in front of her waiting to be seated and she proceeded to sigh and ignore us and then eventually get someone to do her job for her by saying “can you seat those people.” Bar the rude staff who need personality classes the food was lovely.

Had to leave after 10 mins, manager just picked up menues, starting walking to a table and didn’t even say hello .. Then with everything being grubby and sticky we left before our drinks

2 young waitresses absolutely lovely girls in their teens maybe early 20s done all they could to help and give a good experience, however the girl I am assuming is management a redhead, practically threw our food at us and walked away, absolutely no manners or people skills, put a whole dampener on the meal as her attitude was disgusting! Food was average very plain, peppered sauce was like a brick, chips not very warm unfortunately. will never be back! :(

The food and service was not the issue as both great. The thing that put me off was the way the bald snarky Manager treated his staff. He openly berated a young girl who had arrived late for shift, in front of her colleague and in full view and earshot of customers. This thoroughly humiliated the poor girl which was obviously what he set out to achieve, hope he feels like the big man. He is one horrible boss who just had to do it in private the decent way but no he wanted to weild that little bit of power in public. My daughter would not be going back if it was me and he'd be getting a visit too. Will avoid and spread the word so as not to support him in treating young kids like that.

Jersey Street Grill - Lisburn Leisure Park - Lisburn - Monday 5th December 2022 - 13:25. Find on what3words: ///combining.stops.wished (near Lisburn) Entrance is on street level and doors are manual. You have to wait to be seated but we didn’t have to wait long to be seated. The table was cleared and was sprayed and wiped down before we sat down. You sit in booths which I don’t mind as it gives you a bit of privacy from some of the other diners. The decor is different, there are a few faux deer/ cattle heads and other animals painted bright colours and some lit up signs but the actual eating area we were in had subdued lighting which made it more cosy. The waitress was friendly and efficient. We ordered a pot of tea and a coffee and the tea came in a rustic enamel pot with a little milk churn for the milk. There is a big menu and there is a bar as well. We both ordered the mega fry breakfast. Food came out promptly and was hot. As the name suggest the Mega Fry is big. It’s served on a tray with a sheet of grease proof paper on top and the beans are served in a separate (plastic) ramekin. they did forget to send the bacon with the meal but when it was pointed out this was rectified straight away and served with an apology. I like the enamel tea pot, the food served on a tray instead of a plate but I do think it would have been better if they served the beans in a ceramic ramekin. There are two individual toilets for the men which were very clean. Approximately £23 for two mega fry’s, a pot of tea and a coffee, well worth it. First time here and would definitely come back again when I’m in Lisburn.

Just not great. Waiter lovely that was it. I ordered a chicken special burger and over half the toppings were missing. Asked for jalapeños (which were suppose to be on my burger and on my side order) i asked and told they were all out. If that was the case I should have been told and offered to change my order as I would have. My burger was missing all three dips and sauces. Asked for kids food first - that didn’t happen. Adults food was lukewarm to cold. Congealed cheese. Just not a good meal and extortionate for what it is. £17 for my burger and £6.99 for a side. It’s just mass made slop and needs major timing and topping training

Three of your staf verbally attacked me in the street and threatend me i would not come here as i would not wanted attacked by yoir staff

Our waitress was lovely, and that's about the only positive. Food took ages to come, everyone's meal came at different times, and sides 10mins later. Food was very disappointing, i got a sizzling skillet with barely any sauce and dodgy chicken. Won't be back.

Went to Jersey Street tonight 29/8 as usually good food and service. However tonight we have to say very disappointing! Waited a short while for seats but quite a few empty tables on one side of the restaurant. Seated and drinks order taken, starter (garlic bread) came out and didn’t last long- dish cleared and then had to wait about 30mins for the mains, then 3 mains came out,with no sides, waited for the little ones chicken burger to come out and the sides-nothing-had to ask after over 5mins for sides and the chicken burger (which was actually chicken goujons in a bap-chicken was dry🤔 supervisor brought them over and did apologise saying short staffed and the dishwasher had broken- don’t see how that effected the food coming out. We counted about 8 floor staff and something similar in the kitchen. One burger bap was fairly toasted and verging on black on one side. Decided on not having dessert. Went to pay bill and not asked if everything was ok or any sort of sorry for the poor service. While we where there 1 couple left without ordering, and several other tables where heard to be querying where their food was. Tonight no staff had a smile and all looked glum. Very disappointing for somewhere that is usually better, doubt we will be back

Our usual sunday place to go was fully booked unfortunately I always get 2 courses for £22 , so decided to go to jersey street grill as a lot of other restaurants seem to close early on a Sunday… I picked the dearest thing that they had on the menu (tasteless) and this is what I got….£20.99 Il say no more.

I have been coming here for a few years but todays visit just ruined that. Hey have put the prices up and reduced the portion sizes. £15 for a burger and chips with basically and bit of back bacon on top. Burger was cremated and no sauces or extras were added as advertised on the menu so had to send it back. New burger was slightly better. Why use fancy works in the menu such as bbq pit bacon and candied bacon when you literally just serve normal back bacon including the grizzly fat and bacon chopped. Place has went downhill, chewing gum under tables and dirt everywhere. Toilets were disgusting. Won’t be back.

Called in for breakfast , menu was brilliant , plenty of choice , wife went for healthy option of granola with poached eggs and toast looked lovely , i went for breakfast brunch which was a lovely dry with chips yes chips at 11am don’t judge me they were amazing , service was great and very reasonable , also on the menu were daily specials which looked lovely and again very reasonable

Went for lunch with family, waitor was friendly, curly fries were rock hard, kids meal chicken dippers were that over cooked that my wee girl couldn't physically eat them, my burger was the hot 'rexy' burger, was not hot at all and dont know where...

Its ok not great ,service was poor wont be going back

Busy at all times, service is great. I recommend the brisket and chicken

Had a Mega Breakfast , great and Massive

Family breakfast! 8 of us. Fab menu. Kids and adults all covered. Great value for the huge portions. Staff very friendly. Beautiful interior. Stylish. Will be back again! Hidden gem people must know about! Thank you

Food very nice and seating area clean and staff where good would go back again

Just another American dinner in Lisburn. Good service, friendly staff and good food. But uncomfortable seats.

Great place, food good, service great, staff friendly

Lovely food and staff, good parking and atmosphere. Highly recommended. We come for healthy breakfast, pictured here. 5 stars 👍

Burger was ok my chips were half cooked pint of beer tasted like a pint of slops I'm not a regular but my partner has been in it a few times and she said the standards have dropped she didn't like her usual meal

Some eating in the burger, was first clasd

Manager a complete ballbag plain and simple.

So much food they deliver it on a tray rather than a plate

Always enjoyed the food in here but this evening is my second occasion walking out of restaurant with extremely bad service and downright rudeness from the manager on both occasions. Left standing without even being acknowledged for too long and no service at the table once seated.

Food great and warm.Music a little bit loud

Always great food pleasant staff

My son is a fussy eater and this is place goes over and beyond to please him his most favourite is chessy garlic bread and the staff are very helpful nothing is a hassle for them

Great little restuerant beside the Omniplex Lisburn. The food is absolutely brilliant. Easily one of the tastiest restuerants i've had the pleasure in visiting.Prices are very reasonable for food of that standard and you'll not leave hungry. One desert between two is enough.Staff are friendly and helpful.Give it ago, you'll not be disappointed! 5 stars

Had lunch here and it was delicious. I had fish and chips and the portion size was fantastic. My partner had fajita wrap as was equally impressed. There waitress was friendly and extremely helpful and professional. Now the third time we have eaten there and not been disappointed yet

Food and service was excellent as always

Felt very welcomed on arrival and the waitress was very helpful and great at her job. Food was lush and as norm for Dino diners and portions was brilliant. Def be back and recommend to others. 🤤

Great food, nicely cooked and pleasant friendly staff

Good variety on the menu, good value with generous portions and friendly service.

Popped in for dinner as working from home. Very friendly welcome from staff. Had this very tasty chicken burger which was huge with chips and gravy. Soooo goood🤤. Reasonably priced....tidy and clean. Can't fault it 👍

Fantastic service and excellent quality and very friendly staff

Beautiful meal very large portions. Very friendly staff and also reasonably priced

Delicious food. Something for everyone cant go wrong with this place

It was lovely. Had the fish and chips and it was honestly unreal. Makes you realise how rubbish fish from supermarkets is. The lady and guy serving us were lovely, couldn't have been more helpful.

Great food, tasty and reasonable. Burgers and portions huge. Service great too. They do a separate kids and vegetarian menu which has lots of choice. Dips are big too, recommend the garlic mayo for your chips!

Food delicious steak cooked to my liking staff friendly and attentive. Christmas decorations beautiful. Hope to be back soon. 👍😁

Food is lovely! Service is exceptional! Highly recommended 👌

As an American, the French toast was just like I would expect!