McDonald's in Newham

This branch needs a lot of improvement. At lunchtime there are obviously a lot of customers, but only one person was giving out orders. Waited over 15 mins for my order of simple cheeseburger and fries. Also there are only 4 order touch screens and one was broken. Avoid at busy times unless you are willing for an unreasonably long wait

the chips were missing and are fed up with with our orders keep getting messed up

Always fresh and hot. Thank you.

Fast delivery and great service thank you

Delivered my order when opened the sealed bag it was missing my terrys chocolate orange pie

food was very wet, pretty much inedible , drink was 1/4 full

Thank you to delivery driver In this whether he still came and early

The food was warm and the drinks was ice cold and the delivery was early and the driver was nice

EastHam McDonald’s, everything was perfect. Delivery man friendly too. Thank you. A +++++

I ordered Two Big Mac + 1 cheese sides 4pcs and I didnt get any sides cheese and both big mac's wet n the meat is cold .. Send someone to take it back I can t eat this food and I need a refund .

missing a quarter pounder meal. Fries were cold.

you need more staff today i waited 22 minutes for my 2 cheeseburgers

Food delivered lukewarm bordering on cold. Unhappy with order

When I placed my order the estimates delivery time was 12:30. The restaurant in less than 10 minutes away and the weather was good for the delivery method used. The time key changing

Food was cold and bag containing food was open when delivered.

food is actually dry so disappointing

The food took over an hour from time of order to leaving the restaurant. I couldn’t work out how to cancel the order on the app so had to hope the delivery would eventually turn up and when it did it was all STONE COLD so was obviously sitting on the counter most of that time! The app showed the courier was at the restaurant so that wasn’t the issue. I want a full refund as this was just shocking service from the restaurant.

The customer service is good but all around the place there are tiny flys and I e even found on in my drink and food I do not recommend dining in or takeaway

To long , couldn’t wait , had to go to work. Delivery time change from 25 min to 1 h

I received the wrong order. My drink had spilt over completely

all the products I bought were missing from my order and they only gave me 2 juices, my order was 22 lire, I want my money back for what I bought

One of the tastiest cold burgers I've ever eaten.

Order was delayed a lot, over 30min and food arrived cold, even though the driver delivered it quickly from the restaurant

I wouldn’t recommend this branch in particular. McDonald’s in Westfield is way better.

Used my points to order but the items didn’t arrive.

Surprisingly got everything on the order correct! Thank you

This was terrible. Waited over an hour and food is ice cold and im only getting £3 back. Never again.

Excellent as always. Delivery man nice too. A +++++

fast delivery lovely food and it was hot for once thank you

Chips were hard , burger & cheese bites were dry .. coke was nice

was really poor I did not get what I ordered and was not able to get a refund. waste of money

Absolutely disgusted I ordered large chips and was half full

food was not in good condition, hardly any coffee left in the cups. and ordered different coffee and don't even know which is which. absolute disaster

Toilets are a bit grubby in this one

Sorry to say but delivery was very bad. Everything was destroyed. mango smoothi and milkshake was destroyed fully. I'm disappointed.

Food was cold had to throw in bin no word from just eat after I complained!

the food was cold and dry the driver was very rude he knocked on the door loudly he could have called me or texted me. Next time please don't send these kind of drivers for delivery, they don't have manners and don't respect people.

For a third time I have not received a cappuccino coffee I ordered just a milk coffee and it had leaked

fast service went during the day and was quiet.

EastHam McDonald’s. The best. Delivery man nice and friendly too. A +++++

Good is always good. But the bathroom is dirty.

Was missing my drink not happy!!!!

Cold oily and hard cheese bits and fries was also oily and hard verry disappointing

Enjoyable food delivered quickly. Thanks very much.

Food was cold and the drink was all spilled in the other bag this seems to happen a lot where it comes cold or ruined or the wrong meal thanks

Me and my son are still waiting for our food so they drop my food do someone else or ate it

the order was wrong and had missing items

Rib burger was put together badly. Hardly any filling. Didn’t look anything like the picture.

Great service,friendly delivery man

EastHam McDonald’s Excellent as always. A +++++.

Food was cold when delivered I don’t feel this is very good as the person who go it was eating cold food. Thanks

Order completely wrong, missing all the hash browns from 4 breakfast meals and sent wrong drinks. Despite being just down the road, food was cold and drinks all spilled in the bag.

Food cold, ordered 2 lots of large fries, boxes only half full. Not good enough waited long for delivery. Now not getting any refund.

Racist behave from staff they are soo much rude tooo much late bed experience ever

Food was correct but the milkshake was vanilla and not strawberry what I ordered

Can't fault it, nugs still crispy from the fryer, mcflurry still frozen, all sauces in the bag

Pryanka was very helpfull she deserves a promotion

Driver gave my order to someone else who wasn’t even a resident and didn’t ask for the code. He came to my order, I gave him the code and he left because he gave my order to someone else

It was terrible and im very angry. customer service is useless

the delivery guy split my drink so no happy

My breakfast order took 25 minutes, when comes wrong & cold. Never to go back Eastham McD's again, I once run the store (109 & 37) SAD & DISAPPOINTING it come like this

all my food was whet because the juice wasn't closed properly

The order came late and items missing . Just eat didn’t bother to solve the problem. Useless service

Racist , fight back for no reason , work for only one til and don’t serve customers properly

the food in general was cold. chips were hard and not fresh as they usually are and the burgers felt like they were from yesterday. just rubbery. I had to throw it all away. First time it's happened but still no excuse

courier appeared lost on app, going back and forth around rds near us, when food finally arrived it was cold, very disappointed to say the least.

The driver was very friendly and polite.

On the spot delivery time itself I request a I have issue with my food. In delivery my food and drink got damaged and spit

Also acts as a place for people to relax or rest for a while or have a little break during their journey. Restrooms are available to the community in conjunction with Newham council. Place is relatively clean.

Very bad… I got my food damage and nothing. Very not happy.

Food was cold and Ordered large fries but the box was half empty

Ordered fries and couldn’t believe how fresh and hot they were!! Thank you! The food has not been fresh the last few times I have ordered but they were so tasty this time.

I was very disappointed with the order I had, the items I ordered were changed and it's not the first time, it's just that until now it wasn't serious and I said it happens, but now it really exceeded all limits to sell 12 chicken burgers that double cheeseburger is not ok

Service very bad ..They work randomly.Then didn’t maintain any discipline.If someone order the food they need to wait long time. I talked with shift manager Sumon he spoked with me rudely and not only me I saw that he talked with the delivery driver very rudely. I got very disappointed with his behaviour just unbelievable.

It was a lovely meal,the delivery driver was nice and polite.👍.

they forgot to put the ketchup on the order

Food was stone cold,and he was changing to delivery time for 15 mins straight

The east ham McDonald's gets it perfect every time

Food was cold and chocolate tasted like coloured water

cold food for 15 pounds never buying it again.

Gave me the wrong items im unhappy with my order

Delivery person really rude when asking for the Order Code number … this has happened three times in a row!

Food are nice especially morning breakfast deals. Toilet are clean.

The best company for delivery food

Food warm, service poor due to lack of staff had to wait 30min. Small seating area and dirty tables.

7mins after original latest arrival time and changes constantly, just needed it within stated time estimated. However a bonus with the order is it arrived with extra food that was actually appreciated

seal on hot chocolate needs to be improved.

my cips are missing again my food is cold. my appetite is gone. you taking the mic guys.

Apple pie was not freshly cooked. Date Time label was missing. No good taste. Had to bin it Please take notice of my Comment,

took ages. the food was well... mcdonalds

I didn’t note the code and the driver said it’s a new policy to insist on the delivery code. Please put a note on the site to remind customers of this, as it has never been insisted upon before, in quite such a demanding manner.

foods freezing cold again driver couldn't speak English

The hot chocolate was so bad just tasted like hot water, rest is fine

I ordered a cappuccino and got a latte

Mc Donald’s is alright this one always takes forever for some of the lowest amounts of food even when there is nobody there I would recommend if u don’t mind waiting half an hour for some chippys

Delivery took 1 hour instead of 15 mins on just eat utter shambles all blaming each other crazy 🤪

Food is always warm, They will try to help you where possible if you ask, and you can eat without being hassled. It can get very busy and you may have to wait for your order, but this is normal in a busy fast food restaurant.

Perfection. A +++++ Delivery driver nice and friendly too.

foods stone cold... maybe use drivers who can understand spoken English

Driver was very friendly and got here in great time