McDonald's in Ealing

unfortunately, no syrup or butter was delivered with the pancake syrup meal, disappointed

The entire wrong order was sent to me.

Cibo mancante(come accade molto spesso) e notevole ritardo.

the food came cold this not good for you

Food was cold when it arrived and the drink was melted

conatantly missing items and extending delivery time. AVOID!!!

My food came so cold . I was looking forward to it & I couldn’t eat due to facts I’m pregnant I can’t eat cold food.

The food is to soggy. And it's cold

food was freezing cold drive done multiple deliveries before mine!!! pure greedy

I didn’t even get my food. I just got the drinks to my order delivered only. This is unacceptable and I’m disappointed!

got my order completely wrong and sent other things instead of what i ordered milkshakes tasted like chemicals and all bitty, forgot my son’s milkshake, wrong ice cream, chips hard and brown and it was all cold!! couldn’t even eat most of my order!!

No sprite drink delivered please make sure our delivery is complete thank you

All sauces were missing, every time i order

Very good service. Keep up the good work.

a double cheeseburger was missing

I always add garlic mayo and you guys always always forget to add it it’s bs

Order was missing an item, paid for three sausage and egg mcmuffins and only received two.

well it started at 8 minutes then 7, then 8 then 9 minutes, never seem to when it's arriving lately, just have to wait until driver turns up

Efficient courier. 5 star service followed any notes I left!

I ordered ice latte and 2 mcflurrys. I received a hot latte and 2 cups of milk with melted smarties at the bottom.

Food was cold I tried to report it but website was not working

Very well packed, food hot and nice, favourite McDonalds in town!

Nothing that I ordered was delivered

Hood i enjoy my meal, very good.

my meal was delivered with the sweet chilli sauce dip just slung in the mc flurry and sent out contaminating people's food place is a joke full of incompetent negligent staff basic stuff putting a dip in a bag can't even manage that properly didn't even look just chucked in the bag in the ice cream I should be giving you 1 star really!!

Was left with no sauce food is dry

Missing item and told by store they couldn’t send a replacement. Advised to take a refund and order another item incurring another delivery and service charge.

I ordered 2 chocolate chip cookie and I was sent 1 and a donut. This is not the first time they've done this. I dnt eat donut, my last order with them I was sent a brownie and I dnt eat it either. My problem apart from that is, of I go on. the website now O can order a cookie so why am I not receiving what I've ordered.

My order wasn’t delivered where’s my food It says delivered but no one came they didn’t even get the order number I want my refund right now

The milkshake was green and bitter.

My dips were missing out of my order

Chicken selects were not received

delivery time went up not down and was missing 2 large cokes and a pie. Always seems to be problem with mcdonalds

This review for LENA thank you so much for your service

I have a kid here who was super excited to get the toy minecraft that is on the ads and everything, but instead we got a book from despicable me? If I'm paying for something then I don't want the old stuff you couldn't get rid of. Or at least call the customer and ask. Now I can't change this.

kept on getting pushed back with delivery time and tpy is not the one advertised. kids disappointed.

driver turned up handed me my order with half the drink missing because he spilled it on the way here !!!

the food was cold and the drink was spilt in the bag

All of my items are missing. I am not happy with this. This is every time I order from you. I am missing items.

Steve the crack head made going here a real challenge

Food delivery bag was not sealed. Anyone could have tampered with my food from restaurant to door.

they forgot my sauces I ordered 3 nether and 3 BBQ and they forgot my straw

Food was fresh and warm all lovely

Didn’t receive my Minecraft toy

I bought the Minecraft menu without getting my collection toys! I paid for it and same thing for my happy meal. ridiculous how the staff doesn't follow the order, I spoke with the manager and she totally neglected my speech. now I have my son that she doesn't want to eat and my daughter complain everything!

No straw provided chips were half empty and cold also nuggets were cold sauces also missing

Order arrived very promptly and right on time. Very happy with the service!

if only there was a negative review on Google Maps, it would really help to justify the current situation with the customer service I received at this branch of McDonald's. Yesterday I had travelled all the way from from my house to the ASDA Park Royal McDonald's which takes around 30 minutes on an average to buy a walking distance only to to redeem my discount coupon since I'm a loyal customer of different Mcdonald branch elsewhere. The person to take my order served me my orders for a takeaway. When I reached home, I could received only a filet fish burger without the patty. You know how ridiculous that sounds?? Have a look at the images. When i called them back and explained them about the situation, the person who took my order that goes by the name of Niti Shah told me that she was sorry and you can come next day to collect the entire meal you ordered on us. I did go today and there was a new manager. He looked with disinterest and utterly disrespectful when I told him about it. Took the receipt and threw it in the bin. Then when I seen the new receipt, it only had one filet fish burger and nothing else on it. He again gave me a disgusted look and said its not my lookout since no one told me about it. He told someone from the staff to just order fries and drink. The burger came with the fries but I was made to wait like an idiot for 10 mins before I just went away with whatever respect I had after this incident. I don't want to sound racist or offend anyone but the manager who I had to deal with was a tall, dark with specs... I couldn't even ask for his name since he just disappeared and didn't seem interested whatsoever. Begs the question: was it my fault? No. Was I dealt correctly with this situation? Absolutely not. Do McDonald's really care about their loyal customers? No way... cuz apparently their customer care number which i tried calling multiple times isn't correct. Utterly disappointed and treated so pathetic, it's quite unapologetic and rude!

The dip from my nuggets was missing but charged for

Forgot my things from order 2 big meals was forgotten

they delivered the wrong order. nothing was correct and it was cold.

Twice tonight I've ordered and something went wrong!!!My first order was missing a meal and ordered the meal again and added some additional items and the wrong item was sent. What is really going on kmt

all of my sauces were missing from my order I'm not happy at all

Food is freezing and drinks spilled everywhere

The order was the wrong one so gave it back to the driver

I was meant to get a Philly steak burger with McDonald’s if I spent over £20 I never received it

everything was good except milkshake was supposed to be medium and received a small

My drink was spilled inside the bag leaving me half

All the food was cold. The pies were 2 hours past its sell by time and the Philly cheese burger looked like it was cooked several hours before all dry and horrible. Second time in a row it’s happened from Asda McDonald’s. I’m a 3 minute drive from Asda and can’t understand why all the food was cold even though the driver was on time

McDonald's staff name is yesh they engry with me behaving like stupid. Thay working like park,

Unfortunately my coffee was spilled out!

Found the food at main reception. Even though full address provided

Waited over an hour and the wrong order has been delivered.

absolutely awful. it took an hour and 30 minutes to get a meal that turned up stone cold and the drink half empty because it had leaked all over the bag. should have Zero stars as that's what this deserves

No customer service. Rude driver. Hot drink was spilt half way and food was cold. Terrible.

Either McDonald's needs to sort out how they package drinks for delivery or drivers to take more care. I'm tired of money/drinks being wasted. More than half of it was spilled and this happens regularly.

Driver called before arrival but didn’t speak English and said he’d left the food outside, didn’t even have the decency to knock… Please don’t send him back to my property

delivery was polite and curteous in the pouring rain. life saver

The place was busy during lunch time rush but we got our order in a timely manner . The food was nice and freshly made. The fries were filled to the top and it was fresh. The wrap was nicely made with appropriate amount of dressing. All in all a rare good McDonald’s experience.

3rd time that we’ve had items not turn up. Won’t be using this branch again.

They stop serving 10 min.earlier from the closing time. Online says closing at 23.00, got there at 22:50, but they dont want to serve. Change the serving hours then

Map was not updated in a consistent manner.

Order never arrived. what's the point of the security number if they don't use it? Late time I'm ordering from here.

Nice to grab a quick breakfast or other meals

Horrible service, and brought wrong food.

Another update after 2 years. Then I ordered Triple cheese burger, only 2 patties were inside…their kitchen staff could not count 3. Besides, still continue the situation that they miss something when I ordered more than 2 meal sets. This is a clear sign that they can not serve 3 or more even number of patties. The worst McDonald’s for me. They made mistake 2 times in same order. They forgot to give me 1 meal sets completely and They can’t understand difference between Toy or Book for Happy meal as well. If you take it away and call to them for compensation, no one will pick up your call and have to come back here. What they will say is “sorry” with frivolous attitude. If you will order more than 2 meal sets, be careful. That order will exceed their poor capability and they will forget yo serve something….

Delivery driver, “calls where are you?” I’m outside . He not outside my property nor did he come to the door . And I can see from the map he went long way round . Food cold

Why no pickles? Who ordered it with no pickles?

every time order from here never get what i order how can u send happy meal no drinks no desserts

Food was missing items and cold

The large cappuccino was all spilt in the brown bag, so no cappuccino. it was dripping when the courier gave to me.

No apple pie in my order as ordered

The bag seal was broken and it looks like a nugget has been bitten.

order never arrived after many delays

Ordered double quarter pounder meal and a coffee. Burger was missing, 3-4 weeks later still no refund!!! Avoid!!!

The wrong ordered was delivered at first and they had to go back and get the right order and I had to wait extra long now for for my food

Great delivery driver and hot food

one person went without food. the bag was sealed, but items was missing

Delivered on time, food arrived hot and was fresh. The only issue was the Cheesy McCrispy didn't have any cheese (same as with my last order, but from a different branch), although I had requested this. Otherwise great service and food.

this is now the second time i have had problems either the order never was delivered and now i had someone elses order delivered

this place needs a good sort out food arrived cold and just eat think their doing you a favour refunding 1.97 after spending nearly 8 pound on 2 items the hash browns was fine and so was the coffee,unfortunately once again didn't supply any sugar for the hot drinks or a stirrer and no serviettes....fix up Mcdopie

It took about 20 mins to get 2 happy meals. Really really slow service and grumpy staff.

please sort out the app as items dropping off order

I haven't received all of my order iam mismissing sos and fries

Time Kept Changing. Delivery Was Late. Food Was Warm.

Professional impeccable manners

when the food arrived the drink bag was soaked and half of the coca cola was spilled and some of the 2 oasis werealso spilled but hte food was fine

I paid for an order i didn’t receive

Kept changing time. Had to wait a long time food is cold

Prep took FOREVER and all of my dips were missing when it eventually arrived. Tasted fine though.