Costa Coffee in Ealing

it's not a coffee shop, but a playground

Very tasty Brownie frappe, the service always meets my needs. I can't wait for the winter offer, which starts in November. Some of the best flavored hot chocolates of any cafe. I recommend.

Had a great experience at Costa Coffee, thanks to Alestia’s warm service and attention to detail. She made sure everything was perfect, and the coffee was spot on—rich, smooth, and exactly what I needed. Her friendly presence made the visit even better. Will definitely be back

Friendly staff and clean facilities

Nice friendly staff , clean and tidy , fresh and good products . If you want to have a nice time or a private meeting the ideal place

The best Costa ever - clean, organised, fantastic service and lovely staff. This review is based on several visits and is a consistent review as opposed to a one off! It is always a pleasure going there unlike so many other cafes in London 😀

Everything was perfect, and the staff were awesome! My new Friday work spot for sure 😎

Staff rude laugh at you when you handling a complain drug addicts using the their premises for drug activities Bad environment for kids and families please avoid

Very nice staff and coffee lovely

A really good place to hang out with people and friends! Really kind staff and service good quality food and drinks! A nice atmosphere but I like to stay inside because it’s just like home, so it is a wonderful place 😄

Costa needs to address the leering men in front of the shop. They are harassing women walking by.

Very friendly service and good coffee

I had to use a mask to be able to use the toilet. I think this was the dirtiest toilet i have ever been in . The smell was .. making me sick

The atmosphere is super friendly and welcoming, the staff are very helpful, and the coffee is amazing! I was a customer at another cafe in town that was not as good as this one.

I had a feeling of this shop being franchise. During the week the current staff are okay, but the weekend staff a step before being rude.

Absolutely disgusting. I paid £5 for a "ham & cheese panini which was like rock hard cardboard. Not worth it.

Have your caffeine top up in Acton Town. Good friendly customer service.

First expression. First time make an order in this shop for delivery, and the shop was cancelled it without reason, and nobody explained why. nobody contact about. The customer service very poor. This situation bothers me.

Excente café!!!... Pero...el sitio estaria mejor con un poco más de limpieza en general.

Coffee taste not great, muffins dry, not good value for money.

Compared to other branches the coffee tastes below average in this particular Costa. Stock clearly isn't date checked, when purchasing coffee pods I was given boxes of pods expiring on the day. This wasn't the first occasion they sold pods nearing their expiry and in the middle of the month I didn't mind this as I used them up in a few days. When I asked the lady behind the till to swap the pods with a box that has a longer expiry date the other staff member rolled her eyes and grimaced. The small independent coffee shops on Churchfield Road provide much higher standards of customer service alongside better tasting coffee. If you're in two minds where to go for your caffeine fix I'd highly recommend visiting one of them instead of Costa.

Typical Costa coffee. There is a good bit of parking along the street but no local EV charging stations

Lovely friendly staff & quick service

Always ordered from this Costa Coffee from Just Eat or UberEats. Had perfect, first-class experience until recently where my girlfriend keeps getting milk lattes rather than oat lattes. It's really frustrating for her as she has a dairy allergy so has to throw this away each time this happens. It has only started happening in the last two weeks, so may be a recent hire. Please can you continue to write 'o' on the cup for oat latte like you used to. This will prevent people from being worried about having a reaction to your drinks.

Very much refreshing and maintaining good quality, too

The staff was nice and friendly. The toilet was neglected. No toilet paper and the soap dispenser was broken. It's unacceptable nowadays to wash hands with water only. Good side is spacious indoors and outdoors seating are available. Generally can recommend

Ok, but coffee quality seems cheap

I enjoy going to costa good service and friendly staff

Some usual customers they sitting outside are very rude and loudly people.

Covid safety is very very poor. They still have the same number of tables packed into the space and social distancing is impossible.

Zachowane wszystkie środki przeciwko COVID 19.Płyny do dezynfekcji przy wejściu,personel w maseczkach,zachowując dystans.A kawa smaczna jak zwykłe w Costa.Polecam ten lkoal

One of the tables was broken so the 3£ coffee I just bought and places there fell all over me. They cleaned the floor and didn't offer me a new one. I've seen many times in Starbucks replacing a fallen order even when it's your fault which was not the case.

Is all good except that every single day the same group of men sit outside all day until closing, not once in over a year have I been able to sit outside and enjoy my coffee and smoke, yes I know smoking is bad for you etc etc was once a rare chair going outside last year, I sat and was made to feel uncomfortable. Please make them move if finished, as seems only one in the group has coffee ALWAYS. Hope you will do something about this.

Nice place ,helpful staff. Very clean . Good service. Friendly.

Great food and coffee, clean and spacious shop. The very friendly young lad collecting the trays this afternoon brightened up our day with excellent service.

العاملين في المكان لطفاء مهذببن الابتسامة دائمة القهوى طعمها لذيذ

They have the best Latte compared to competitors and their loyalty program is the most rewarding

Coffee ok not as good as other Costa venues. The toilets were disgusting.

Not bad cofee, but can be expensive.

Chai latte and flat white coffees were lovely and delicious. The toilets were atrocious and after my partner's visit in there, being told to not bother is disappointing because the team should be doing regular checks.

Not bad coffee shop, more expensive than some other coffee shops around the area, always seems busy.

Nice coffee as usual. Friendly staff.

Rude staff, too many Batista's on shift at one time, bad communication, eye rolls, cash only.

The service isnt great hear the staff seem to always be over whelmed even though on some occasions i have counted 6 staff, i love the tosties hear and the mac n cheese but to be honest the service kinda puts me off coming unless im desperate.

Cozy but very busy, specially after school

Lots and lots of flies.. extremely off putting. Also my spoon to stir my latte did not look clean. Staff were friendly and toilet was clean.

Favourite Costa. Professional, friendly staff.

It is really disgusting place to take your coffee in as too much mosquitos and insects which can fall down in your coffee especially next to the bin..I am a regular customer her in acton Costa but now I will not come back again as it is unhealthy and negative food hygiene..Thanks

Service good, but coffee strength a bit weak

I wish never visited this costa the barista was really rude when I ask for code for toilet and threw on me the peace of paper saying (it’s the last number)

Good coffee as you would expect from Costa although sometimes it's a struggle to find seating as it's practically busy all day Lovely location and outdoor seating for you smokers/vapers

Great customer services and amazing food Ambiance could be better

I was in this cafe again after a year. Nothing has changed. Still very rude, frustrated employees. Who make fun of paying customers. This was the last time in these and other shops of cafe costa!

Very pleasant Costa with nice staff and plenty of seating. Never too busy. The only reason for not giving it 5-stars is that it's nothing very special (like the very nice Costa in South Ealing) just a standard but nice-enough Costa. Still the best place for a coffee on West Ealing Broadway.

Staff members were so rude! All I wanted was a coffe to have in!

This is my favourite coffee I like Costa

Great drinks but staff that served me named Georgina was very unwelcoming.

Very bad coffee ☕ in this one they didn't take there time to make a latte correct

Nice coffe, clean and tidy place with nice athmosphere. One of my favourite.

It's a Costa. Very nice staff and environment, but it is still a Costa.

Absolute shambles. Staff barely speak English, don't know the products on their menu and couldn't understand our voucher either. Will never return to this branch.

Clean and quality, but staff need more training.

Amazing staff. I love this place, always clean and speed and quality coffee! Love Costa coffee Acton and all the staff,

Best coffee around the area , very friendly staff and clean shop.

I like the place and the views it's live place

Very good place for see friend inside and get drinks

Good place to sit down and enjoy a coffee and food.

Fast service and very clean area.

Leckeres kakao der Königreich 👌

Large comfy costa. Can get busy. Nice staff

Pleasant Costa, quite a bit of room. You can sit outside if you wish. Rest rooms.

Coffee as expected but very dirty toilets.

Loud people on caffeine. The street is quieter.

Perfect blend of coffee and hot chocolate

Only problem is the place is always full, can't find a seat no matter what time i go for a coffee

Horrible customer service absolutely disgusting and coffee was no good either stay well away !!!!

Staff are friendly, patient and caring! Well done Costa in Acton high street!! Only too many mum's with little children running and crying. I couldn't really relax... So maybe a children Costa with a playing area???

Staff pleasant. Take away was served efficiently.

Like any other costa the bad side is there is always tiny flies around ur food! 😷

Disgusting toilet at 9 am. Do they ever clean it

Coffee is good, but cake selection is always poor.

It's a busy site and a reasonable Costa spot. There are some charge points around walls if you need to work. Toilets are code access and kept in reasonable condition by staff. Family and work friendly.

Friendly Costa with polite staff and good coffee!

Good, nice coffee, service so so. But I don't blame the staff for not being so happy in a such a hot day :)

The staff it's amazing, it's a kids friend place

Thought I was in North eastern Africa

Nice and friendly team, and the best is the tables out where you can enjoy the urban buzz on the Acton High Street

Good Coffee and food selections like toasted sandwiches etc. Mostly busy and can be hard to find a good seat. Charge points at the window bench and some wall sofa's. Toilet is coded so ask for reciept at till. if you get a seat near the street side its perfect for watching the street life in motion.

I just never liked their coffee, way too pale. And tastes like boiled water.

The price is definitely not worth the service two people behind the till were serving a que of 14 people service was appalling.

really good coffee and perfect customer service, its usually packed with people but a great location to sit outside, have a coffee and watch the world go by

Good place for drinking a coffee shop

Werry friendly nice and clear! Nice stuff and manegment.