McDonald's in Kettering

was the meals meant to come with a minecraft toy cuz we didn't get one

Never turned up. Not delivered at all

Didn’t get the rest of my food only the drinks

Everything was crushed in the bag

Avoid this mcdonalds at all costs. Was the worst excuse for a meal I've ever had. The staff can't take simple instructions in the notes of no ice in the coke please, so they put enough ice in my drink for 15 cokes and I'm left with less than half a drink when I remove it. The fries were stale, like they were 2 weeks old and just reheated. This is why I don't order food in kettering, the food is always rubbish.

Ordered a takeaway. Got home 1. Burger missing . Sauces missing g

Clean restaurant area, used self order screens, didn't have to wait too long. Food was clearly fresh and hot.

Thank you to driver, really lovely and polite :)

Half the order wasn't ours and we were missing drinks and desserts

food was hot fast delivery will order again thank you

Took an hour to be delivered. Items missing. The the food that was delivered was luke warm. Rang to complain and no answer. Waste of money!

Had meal deal and they didn't send all the items... One meal in poor state also very poor

no barbeque sauce... again. seriously? doubtful I'll order again. daughter's Birthday dinner and had to make BBQ sauce once food arrived. it's McDonald's. getting the basic bits right? absolute shambles

Waited over 2 hrs. Order never arrived. No way to get full refund.

Delivery driver very polite. Lovely ladies. Food hot

driver was extremely polite and very well mannered

Ev charging with banana milkshake and McDonald's apple pie... how nutrious x

The food was cold everything had to be reheated and then ended up being binned as it does not reheat very well so very disappointed.

Very long wait every time I dine here. Quality is not consistent. Sometimes you get burned meat or gummy baps

No offence to this specific outlet but getting fed up with McDonald's need to bring the bagels back

Food was cold and all over the place. Driver obviously hasn’t taken care with the bags!

I have disappointed about fizzy drink not have sugar. It all zero and milkshake is not available. It’s is crap worst then past. It still shame it

Maccies is always lovely. Really missed my pineapple stick tho :(

Freezing cold useless dinner. I’m disgusted its every time

FOOD COLD AND SOAKED IN COLA.... EVERY TIME. NEVER AGAIN

my bag is ripped open think the drivers been eating my chips

Forth time McDonald’s has delivered the incorrect order!

I went yesterday and my little girl wanted to colour in and there were no sheets left but the gentleman went and printed some Minnie Mouse ones for her. When I ordered there was a problem with the receipt coming out but the other gentleman fixed it straight away. It was a shame up stairs seating was closed as I would have sat upstairs as a preference. I would say it doesn’t matter if there are some teething issues what matters is how attentive the staff are and they made me feel comfortable and the food was made well.

Items missing from my order yet again!

Exceptionally friendly service through the Drive-Thru! Great and easy communication, with "Good Morning" and instantly answered the speaker on arrival, compared to the normal "You order'd on da app mate" and taking 1-2mins to answer the speaker while talking to their colleagues from my local McDonald's where I live.

food was cold we had to heat the chips but it wasn't very nice, very disappointed and had 3 upset children

the food came cold and the food was taken to the wrong house i demand a full refund

Took 1hr 20 mins to arrive and was cold

Was missing the smoothie, the extra veggie dippers and medium fries from the order.

Missing 2 burgers Missing 2 chips 2 drink Absolute joke

Poor experience multiple times. Food left out or orders not completed as requested, not sure how its hard to double check a list infront of you! Ordered for delivery today as very unwell and order came quickly but was stone cold so therefore must be restaurant error/poor practice. Poor response when escalating everytime as there is always an an excuse with nobody holding accountability.

This venue is absolutely disgusting system update all the time not serving food is an absolute joke the slowest longest fast food service I've ever witnessed diabolical bunch of lazy people this company is an absolute joke

lovely courier, one thing my grandsons happy meal came in a sonic the hedgehog box but with a vampire ted in it , to say he was disappointed is an understatement.

Cold but I don’t really know what else I was expecting. It’s on me.

Chips were as cold as ice, tasted like they’d been sat for 20 minutes

All food was cold and condiments missed off order

Not the driver but- McDonalds, How hard can it be to make sure the whole order is being sent!!? 9 times out of 10 there is at least one thing missing.

driver was very friendly! lovely too see these days

Everything's great. Not even very expensive for the UK. There are no hopeless fees for a cup like in Poland

we had a missing order of fries

Sat here 45 mins waiting for there till to be back up when eventually order lady behind window has a break down then manger comes out saying I'm rude because I said she wasn't helping get a grip won't be coming back here again avoid!

Food was cold. Was made 30 min before delivering

almost all of the order is missing.

They missed a milkshake off my order.

Busy place. Visited here to charge my car.

Ordered via the app when I pulled up. Once I found a table, the order was with me within 5 minutes. Food was piping hot, chips were crunchy, the only disappointment was the chocolate milkshake, you could taste a hint of strawberry in it. Other than that, all round good marks from me.

Chips always cold no point in ordering the chips always cold

Nice staff and the food is always well prepared

if I had 0 stars I will leave that never using the app again just eat or ordering from macdonalds

I've even told them this on the drive through before that they've got the most polite staff I've ever experienced at any mcdonalds around the country, and I visit many for my cappuccinos. Its not their fault the cups now have bad tops either or the hot drinks are overpriced, that's mcdonalds head office!

Food is shrinking the prices are going up but at least know they are serving hot food.. Not many McDonald's do this

My order was 4 minutes late and my burgers was cold

Food was cold .. we are 1.5 mile away from the restaurant. Didn’t enjoy it

I didn't get my delivery! Driver said outside but was nothing here didn't get my delivery!!!

Cold. How can they get this so wrong?

I order a banana milk shake and when I took a drink of it I could taste strawberry! I took the top off and emptied into a glass to find strawberry ay the bottom of my banana milk shake! I am allergic to strawberries so this NOT ACCEPTABLE! I will be contact the food standards agency about this. staff training is obviously need and the importance of allergens drilled into the staff!

We sat and watched as your driver picked up our then did a drop in Burton, then went too the Orion’s Way store, then did another drop off then went too the subway by lower street and finally after having our food for 40+ minutes it finally arrived ❄️

pie was cold and drinks were cold

Cold fries. Burgers thrown together. Luke warm coffees. Waste of money

only half a mile away and it was cold, the courier did not use an insulated bag. not impressed.

won’t ever be using this app again cold food most of the time and stuff missing

every time I order sauces I. never get them! it getting beyond the joke now

fed up with just eat, past 5 things I have ordered have arrived cold and i never even get a full refund. this time It took 1 hour 20 minutes from order to delivery, adjusting expected time to a later one does not mean it was on time!!

This McDonald's has very clean and looked after bathrooms. The parking can be tricky but I recommend this on a road trip.

24hr McDonald that’s always shut……. Always gets order wrong, never have full menu available….. and it’s always bloody closed despite stating 24hra

Great little stop off from the A14

Food was cold and I had a hot chocolate that had fell over in the bag and dripped all over my floor

Food is decent when you actually get what you order. We rarely visit the Button Latimer one as you can almost always guarantee they will miss off half your order. No one ever seems to really care either. Missed off a burger from a meal and coke was ice tea coloured and tasted like fizzy water, called up to be told he knows he’s just changed it , well a bit late isn’t it. Quality control is terrible.

didn't get the chilli dip I ordered again- says 10 to 15 min delivery 🚚 had to wait an hour-- should get discount for when it's not in the ti.e area

The food was cold and I want a refund

Really clean place and fast service

It was very clean. Can't say much for the service as you order yourself at a booth, and all the staff do is shout your number - from a service perspective. The food there is as you would expect from a McDonald's. The McPlant is delicious, and it was made well.

Freezing cold delivery. The delivery drivers are given too many meal deliveries in one go and so I’m left with a cold food delivery 20 minutes after it leaves McDonald’s. Unacceptable snd and a refund of £1 something don’t really cut it .

Ordered breakfast, this morning. The food always tastes good and well cooked but so many times there are items missing which ruin a couple of things! Today it was... Pancakes and sausage with syrup....minus the syrup, so dry pancakes..my 8 year old was very unimpressed!!! Porridge with sugar...minus the sugar, I only use one sachet to add a little sweetness, and currently don't have sugar at home, so was a bit bland without! There was no spoon for the porridge and no knife and fork for the pancakes! The whole point of delivery is to provide everything for convenience! Not good!! Why is nobody thoroughly checking each order before it is sealed for delivery?? Trying to phone and complain but never answer the phone..just let it ring off! Useless!!!

Very very cold and was given the wrong sauce and there seemed to be a lot of chips missing

Food arrived cold and my latte was stone cold too

latte was tipped over and had soaked bottom of paper bag and was Dripping all over the floor as the drriver handed it to me. and its not the first time it has happened. food and drink getting more expensive now and cant afford to pay out for nothing

Very clean great cleaners and workers all really nice this place is great compared to other McDonald's. Would recommend going in and ordering just to meet the nice staff.

Turned up cold and drink was split everywhere in the bag. Very disappointed!!

The best McDonald's I've ever had 🤩

i ordered a delivery to my house at 1:20 and it came at 3:20 took them 2 hours and 10 minutes they kept changing my delivery driver 5 times. when they came my food was cold and the drinks have spilt everywhere

Had to wait almost 2 hours for the cold food to arrive

fries were cold, no dips for selects received although ordered, pretty disappointing

cold hard chips. Coke was only three quarters full

Went close to midnight so it was nice and quiet, unfortunately the staff seems to think they can get away with sloppier service since it's so late and the food ("Mc Rib") was just disappointing...

I ordered a happy meal with chicken nuggets and the only thing that came inside of it was the fries.

missed mcflurry this has to be a joke it happens every time!

Really friendly staff and restaurant was clean stopped for EV charge also on site there 4 Points.

Didn't receive my food because I didn't get sent a code

Ordered 10 mins ago….still no closer to my number! Shamefully slow service…. I thought this was meant to be fast food? Must try harder

It's a McDonald's. What more do you need to know.

The food was cold and all my order wasn't there and some of my order was wrong so I am not happy this is the 1st time this has happened

24 hours of trading at the McDonald's drive through with great fast service and very friendly staff 👍 😀 👌

No dip yet again I’m afraid this is probably the 6th time and there is no option to tell you this on the app should be 4 sauces

It's a McDonalds, it serves burgers and chips there, hot and in reasonable time