McDonald's in Kettering

Shocking as drinks have been left box nuggets.

it didn't give me an option to remove chilli sauce so i didn't think it would be on it but it is so i would like a refund

Delivery time kept changing and food was cold on arrival

My first order and I'm sure I will use again.

As always, it is the best place to have my burger.

I rarely visit a McDonald's, haven't been for a long time but was short of time. They greet you by asking if you're using the app - of course not, I'm driving! So annoying that you can't see the full menu on the board either so you have to ask what they have which takes longer. When I have been inside this restaurant previously, I found the music was too loud and definitely aimed at the youth of today, not really a family vibe.

Driver bust the drink and tried to pass it off while it was leaking from the bag

thank you driver for being so polite

This place has always dirty tables and seats outside. They ought to care more about cleaning.

Totally the wrong order, ordered fries and a burger, got two icecreems and a drink.

Sometimes get food from here for quickness amd convenience. I live less than 5 mins drive away so always disappointing that all the food is cold and needs microwaving before eating it, having driven to collect it in person to avoid delays. Also the milkshakes here are often bad. I've drank a lot of McDonald's milkshakes over the years but my top 10 McDonald's milkshakes have all come from this branch of McDonald's. Cups often feel half empty and find that it's an almost soldi lump if ice cream in the bottom, and the top half of the cup is just foamy bubbles of nothing. Not sure what they do differently, but it isn't good

Consistently slow, often miss items from orders, and was just left sat in a drive through bay whilst the next bay over was served twice, left sat there and not so much as a "sorry."

Always good but don't deliver to finedon

you forgot half of my food again, useless

The Strawberry Milkshake was terrible.When the lady passed 2 of them to me , they were so light we thought they were empty. We realised they weren't empty when looked inside. So drove off. When drinking through a straw it was like drinking throth !, What have you done to it ??? In all my years its never tasted that bad , we couldnt finish them , gross !

bacon cheese flatbread was very chewy over cooked rest was nice kids enjoyed it

delivery kept changing later shocking service

was missing 2 portions of fries

Service was poor. Decided to pull a prank on my food by adding more onions than there was meat. And when I confronted the staff they simply laughed in my face. Pure rudeness

Drive through some time mess up the orders

This McDonald’s consistently misses things on McDelivery orders. I don’t think we’ve ever had an ordered that was fulfilled correctly. You then can’t get through on the phone. Today we used the drive through to make sure we had everything and even then the chicken wrap was made extremely poorly - the wrap was totally ripped in half and sauce was all over the inside and outside(!) of the carton.

Unfortunately the pancakes didn’t have any syrup with them - not great when you order pancakes and syrup and expect to have both. Dry pancakes without the syrup

food came quickly and was nice AND actually warm! we also got our whole order, it was all 100% right and they followed all the order notes, miles and miles better than the usual maccies we get from Kettering.

Them nuggests were ABSOLUTLEY stupendous they made me feel some type if way x

I have not received my food!!!!!

food missing chilly cheese meal

Good clean tidy friendly staff. Cash and card accepted food hygiene certificate in window. Disabled persons friendly with step free access.

Standard McDonalds, no thrill service

Foods cold took ages to come delivery driver drove in the opposite direction to my house then kept stopping in random locations

very well done food was in busy time still order received under 3 min

wrong order no Minecraft adults toys and wrong mcflurry sent.

If you mess up an order remake it, don't try scrape the shit out the burger and pass it off as plain

Same shit, different place. Love em

It is an amazing 24/7 drive through which is 2 floored & also has a lift inside for Disabled People. The drive through is a lot better due to them asking at the first window if this is your order, it's done like that now so they get everything correct. If you use the McDonald's App then you get a decision on what you want to do & Claim Free Coffee's off the App too. If you Dine In you can also charge your Mobile Phone. You also can order off Just Eat now from the Restaurant. If you have an Electric Car you can also charge it while your there but the only issue with parking is that some people park in the Click & Serve part which isn't really a problem now since they have now made the car park numbered so you can do click & serve from any place you park

We went to McDonald's and the theme on the kids menu was Minecraft and they gave us toys left from Halloween. We asked them and they refused to give 5 year olds the right toys . So disappointing.

Time kept going down and back up on delivery time. Courier seemed to be waiting at the restaurant for a very long time. Food wasn't hot by the time it arrived

everything was freezing cold the milkshake was 2 different flavours .... the nuggets were stale I've never had a bad experience with here but today it was abysmal

A piece of rubber found in the middle of the mcChicken sandwich!

Missing one cheese burger and the fries

I Apologies to the delivery driver as we realise now he misheard what we said,thank you

Ordered in the restaurant as app not working again. Used screen to order number 72 was my ticket at 1754. Waited 15 minutes for fast food 😂. Got to work missing my double quarter with cheese been call ing store now for 2 hours and keep hanging up. Disgusting service.

was the meals meant to come with a minecraft toy cuz we didn't get one

Never turned up. Not delivered at all

Didn’t get the rest of my food only the drinks

Everything was crushed in the bag

Avoid this mcdonalds at all costs. Was the worst excuse for a meal I've ever had. The staff can't take simple instructions in the notes of no ice in the coke please, so they put enough ice in my drink for 15 cokes and I'm left with less than half a drink when I remove it. The fries were stale, like they were 2 weeks old and just reheated. This is why I don't order food in kettering, the food is always rubbish.

Ordered a takeaway. Got home 1. Burger missing . Sauces missing g

Thank you to driver, really lovely and polite :)

Clean restaurant area, used self order screens, didn't have to wait too long. Food was clearly fresh and hot.

Half the order wasn't ours and we were missing drinks and desserts

food was hot fast delivery will order again thank you

Had meal deal and they didn't send all the items... One meal in poor state also very poor

Took an hour to be delivered. Items missing. The the food that was delivered was luke warm. Rang to complain and no answer. Waste of money!

no barbeque sauce... again. seriously? doubtful I'll order again. daughter's Birthday dinner and had to make BBQ sauce once food arrived. it's McDonald's. getting the basic bits right? absolute shambles

Waited over 2 hrs. Order never arrived. No way to get full refund.

Delivery driver very polite. Lovely ladies. Food hot

driver was extremely polite and very well mannered

Ev charging with banana milkshake and McDonald's apple pie... how nutrious x

The food was cold everything had to be reheated and then ended up being binned as it does not reheat very well so very disappointed.

Very long wait every time I dine here. Quality is not consistent. Sometimes you get burned meat or gummy baps

Food was cold and all over the place. Driver obviously hasn’t taken care with the bags!

No offence to this specific outlet but getting fed up with McDonald's need to bring the bagels back

I have disappointed about fizzy drink not have sugar. It all zero and milkshake is not available. It’s is crap worst then past. It still shame it

Maccies is always lovely. Really missed my pineapple stick tho :(

FOOD COLD AND SOAKED IN COLA.... EVERY TIME. NEVER AGAIN

Freezing cold useless dinner. I’m disgusted its every time

my bag is ripped open think the drivers been eating my chips

Forth time McDonald’s has delivered the incorrect order!

I went yesterday and my little girl wanted to colour in and there were no sheets left but the gentleman went and printed some Minnie Mouse ones for her. When I ordered there was a problem with the receipt coming out but the other gentleman fixed it straight away. It was a shame up stairs seating was closed as I would have sat upstairs as a preference. I would say it doesn’t matter if there are some teething issues what matters is how attentive the staff are and they made me feel comfortable and the food was made well.

Items missing from my order yet again!

Exceptionally friendly service through the Drive-Thru! Great and easy communication, with "Good Morning" and instantly answered the speaker on arrival, compared to the normal "You order'd on da app mate" and taking 1-2mins to answer the speaker while talking to their colleagues from my local McDonald's where I live.

food was cold we had to heat the chips but it wasn't very nice, very disappointed and had 3 upset children

Took 1hr 20 mins to arrive and was cold

the food came cold and the food was taken to the wrong house i demand a full refund

Was missing the smoothie, the extra veggie dippers and medium fries from the order.

Missing 2 burgers Missing 2 chips 2 drink Absolute joke

This venue is absolutely disgusting system update all the time not serving food is an absolute joke the slowest longest fast food service I've ever witnessed diabolical bunch of lazy people this company is an absolute joke

Poor experience multiple times. Food left out or orders not completed as requested, not sure how its hard to double check a list infront of you! Ordered for delivery today as very unwell and order came quickly but was stone cold so therefore must be restaurant error/poor practice. Poor response when escalating everytime as there is always an an excuse with nobody holding accountability.

lovely courier, one thing my grandsons happy meal came in a sonic the hedgehog box but with a vampire ted in it , to say he was disappointed is an understatement.

Cold but I don’t really know what else I was expecting. It’s on me.

Chips were as cold as ice, tasted like they’d been sat for 20 minutes

Not the driver but- McDonalds, How hard can it be to make sure the whole order is being sent!!? 9 times out of 10 there is at least one thing missing.

All food was cold and condiments missed off order

driver was very friendly! lovely too see these days

we had a missing order of fries

Everything's great. Not even very expensive for the UK. There are no hopeless fees for a cup like in Poland

Sat here 45 mins waiting for there till to be back up when eventually order lady behind window has a break down then manger comes out saying I'm rude because I said she wasn't helping get a grip won't be coming back here again avoid!

They missed a milkshake off my order.

Food was cold. Was made 30 min before delivering

almost all of the order is missing.

Ordered via the app when I pulled up. Once I found a table, the order was with me within 5 minutes. Food was piping hot, chips were crunchy, the only disappointment was the chocolate milkshake, you could taste a hint of strawberry in it. Other than that, all round good marks from me.

Busy place. Visited here to charge my car.

Chips always cold no point in ordering the chips always cold

Nice staff and the food is always well prepared

if I had 0 stars I will leave that never using the app again just eat or ordering from macdonalds

I've even told them this on the drive through before that they've got the most polite staff I've ever experienced at any mcdonalds around the country, and I visit many for my cappuccinos. Its not their fault the cups now have bad tops either or the hot drinks are overpriced, that's mcdonalds head office!

Food is shrinking the prices are going up but at least know they are serving hot food.. Not many McDonald's do this

My order was 4 minutes late and my burgers was cold

I didn't get my delivery! Driver said outside but was nothing here didn't get my delivery!!!

Food was cold .. we are 1.5 mile away from the restaurant. Didn’t enjoy it