Based on 1 opinions finded in 1 websites
Opinions
took over 30 mins to get me my one meal with no customisations and had to get a refund even though it was 10 at night and they had 2 orders before me, got an oreo flurry and gave me almost no pieces i complained and they just said they don’t have any pieces and walked off, girlfriend got a 6 nugget meal with fries, opened the bag to upside down fries greasy bag and 5 nuggets instead of 6, aswell as a good amount of staff there that are practically incompetent as my meal was in its bag for 15 mins and then it was served off of their screen and just ignored and no one completed it, if i didn’t complain then i would have never got my food. I’d understand if it was packed but it was practically dead quiet with multiple regular staff and 5+ managers.
Louis F . 2024-06-10
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This place only had one job... a simple burger and managed to get it wrong. Saturday night.. 10pm ish I needed food, Stopped here and ordered a few bits including a cheeseburger. Took 15-20 minutes and eventually food was ready. Collected the food and started walking back to my hotel. I got about 50yards down the road and hear someone calling me. One of the staff from pepes chasing down the road to tell me they have got my order wrong and put in a plain chicken burger and not the cheeseburger that I had ordered. He asked me to go back to the store with him so they could cook me the correct order. Having waited almost 20 minutes already I did not wish to walk back and wait another 20 minutes whilst the rest of the food got cold so I decliend his offer. He offered me 50% off my next order there which is pointless as out of town and visiting for 1 single night we live 100 miles away and going home the following morning. No offer of any other refun dfor the difference in cost etc.. Poor service