McDonald's in Bexley

The food arrived after 40 minutes instead of 20 minutes and it was already cold

I recieved all wrong order and still didn't get my refund

Driver stopped 4 times whilst coming to me and even turned around and went in the opposite direction

Drink was flat the wrap with one piece of chicken in it and cold fries day light robbery from the restaurant

Driver reckons had been ringing my doorbell for 5 mins which is untrue, when he did ring both of my doorbells and banged on my door I answered straight away. Admittedly he was there at the time he said as could see on my Ring doorbell but hadn’t rung

Probably the most incompetent McDonald’s in the whole of the uK. I have never had a correct order from here. Never answer the phone either

Horrible! Literally everything was cold and we were two minutes up the road. Clearly the driver stopped and done other drop offs as our food was stone cold. Completely ruined our lunch!

absolute joke ordered food at 15:13 turned up at 16:50 only ordered as it said and still said 10-25 minutes and on top of that all the food turned up cold. Fast food restaurants like macdonalds are deliberately putting rereduced delivery times on the app to get you to order then when it's late you can't cancel it

Cold food as alaways,drivers over loading themselves with delivery’s

Order was stone cold when it arrived (guy was on a push bike in a storm) and was also missing 2 main parts of the order!!! Very very disappointed

It was stone cold and missing fries

When our order arrived our share box was missing, the chips were stone cold and all drinks were flat with no straws.

Food was so cold and soggy, paid £28 and was given back £5 credit when the entire order was inedible. Unacceptable

I have waited over an hour with uuupppdats changing constantly, now. there ooood has arranged it's stonnnne cold!!!

The driver came with the wrong order and he went out of his way to go back to restaurant to go collect it. I’m super happy with this driver

I order 6.30 pm but I received order 9,12pm

Took over hour to come and when turnt up freezing cold and all food damaged

Why does Erith always miss out chips hard explaining to children here’s your McDonald’s with no chips third time this happened.

SOOOOO much better reliability, quality food and delivery time than McDonalds Crayford

food was cold and the tea leaked all over inside the bag I would like a refund back please

Food all correct but was very cold must have been hardly warm when left restaurant

Cheesy mc crispy came plain , there should of been sauce and cheese in it

The courier was on a bike and my food has come spilled over my drink is half empty because it’s all over the bag. Stop using bicycles

The delivery driver was rude and ignorant

The food was cold. Although it was on time to what it said the time changed from when ordering.

Two double cheeseburger missing sealed bag

good food good service see you next time thankyou

drinks had spilt so was half full and they was also flat and food was cold

My drinks were half empty and I asked for mini hash browns and got 2 normal hash browns tbh I want a refund or something it’s out of order

Food didn’t arrive when it says delivered, this has happened multiple times now

Congratulations food was actually warm today. Just needed sugar for coffee

stone cold food and melted milkshakes .... what a waste of money!

food was cold I could see you driver went the wrong way to

Great driver kept informed food arrived perfect and ready to eat. Love a hassle free order and delivery

Time was terrible keep changing by the time the breakfast had came my husband had left for work pointless and no where to cancel terrible

My burger had no onions in it and it was all cold

the delivery driver had many deliveries in his car and I suspect my order had been sitting on the side waiting for the other orders. mine was completely cold.

Amazing delivery Driver , good communication and quick delivery, made sure to take shortcuts

15 minutes as time kept changing then I got someone elses order not even what I ordered. fuming!!!!

Chips have been reheated and arrived cold.

Half a cup of freezing cold coffee, had to heat in a saucepan. No spoon no sugar as usual!!!

Spirit was water! Waste of money!

The order never arrived, it says the driver delivered the food, but the food wasn't delivered at all, I've been waiting for two hours and still nothing, they took the money and it says the order was delivered, the order wasn't delivered at allThe order never arrived, it says the driver delivered the food, but the food wasn't delivered at all, I've been waiting for two hours and still nothing, they took the money and it says the order was delivered, the order wasn't delivered at all very unpleasant of you. Just the children are waiting to eat.

Forth time this restaurant has failed to follow simple allergy precautions and sent food out for delivery. Waste of food and money.

My food was damaged and the hot chocolate was everywhere because of them e-bike delivery people I WANT A REFUND

perfect order arrived hot no issues

Waited over an hour, mixed the milkshake flavours not impressed

Missing bacon in burger and missing fries

Chips cold as always chips half filled should have been large size for all 3 chips shocking won’t be using ERITH again

Didn’t even receive the food we ordered

Food was wet from coffee and hot chocolate

This mcdonald staff specially manager's, behaviour is very bad with customers.

Brilliant service, great food, perfectly cooked.Arrived as ordered before 5am on a Saturday morning. Result!

Delivery boy sat outside my house for nearly 10 minutes before finally getting out of his car to come to my door

food was cold and the drink was all gone in the bag split drink pouring out all over the place would like a refund please

I don’t know why I continue to do this to Myself. The food clearly prepared or sitting on the shelf a long time before my order was delivered. Not even like warm but freezing like ice cold. This absolutely disgraceful. They never refund either.

Don't bother coming here! Management are rude and unhelpful. Done a just eat order and recieved bits of my 7 items. No toys with happy meals, which my kids were looking forward too. No adult meals and no nuggets. When ringing the store I was hung up on 3 times. Absolutely disgraceful.

Twice this morning justeat have let me down. An this McDonald's havent given me the 3 hashbrowns or pancakes i ordered!! The muffin looked like someone had shrunk it an taken a bite from it!!

Every time I order from this poxy McDonald’s, my order is wrong and there is always stuff missing. If it isn’t a whole item missing then it’s fillings that are missing. If it’s not stuff missing then it’s stone cold. It’s ridiculous. You try to call the store, they don’t answer. You try and deal with it via just eat and it’s just account credit that does not even match the price of the meal!!! This is one of the worst McDonald’s branch for delivery I have ever seen.

Driver spilled the coffee and found it very entertaining.

Driver was lovely but u guys completely missed my order.

Food was cold as soon as I opened the bag and I I put a normal big tasty without tomatoes but got given a big tasty with bacon and tomatoes everything i ate was cold and disappointing

I was only given 3 hashbrowns when I ordered and paid for 4.

food was 30 minutes late but still says 20 mins late, was cold and inedible

Delivery was wrong order had to take it back. The problem is they take 2 to 3 orders at the same time so food was very cold and it was the wrong order. Had to take it back to the store and get the right food. Waste my petrol and still pay delivery charges that’s wrong not happy with the service at all always cold

It was on time and the delivery man was very nice and polite, it was the food nothing came right completely different orders so my kids didn’t end up eating anything and I orderd more drinks and ended up with 1 I would like my money back please.

Food was cold & only had half a carton of chips

Sorry to say but worst Mcdonald experience. We just ordered Big mac meal, Mc spicy meal and a chicken crispy wrap from drive through. First thing is I don't like the customer service of your staffs. We were standing inside and waiting for order a staff lady Said that we can't stand. She didn't even ask us if we have ordered or not how can she say that. And it was raining so we grab our order and ran away. We reached home and saw crispy chicken wrap was missing and we called them but no response. The receive call once but no reply and now it's saying call busy. This is really unprofessional and we didn't like that. I can't suggest others to eat from Mcdonald if this is your customer service. Felt bad today. You guys made our night worst. We just ordered 30 mins earlier man.. shame on you guys. 🥺🥺

They couldn't understand me. And I'm English from west country and also didn't have tomato salsa for the cheese bites.... Standard! And they never even gave me any dip so I had to go in and get it although they couldn't understand me again. The girl was very apologetic though and nice

Food was cold, happy meal chips had about 10chips in them, no sauces for the chicken nuggets & the oasis's taste like water. Usually order from erith as they are usually considerably better than crayford, now im not so sure.

The Delivery Dude was pretty nice and delivered the food spot on time.

Quick delivery, polite delivery guy

food was freezing cold wrong milkshake delivered and mc flurry was like water. clearly sitting for ages before being delivered

great food great service as always thankyou see you next time

Good was cold and only got £2.49 back from awful cold food

the food took over an hour and is stone cold

I ordered my food while at drive through and it was the most simple meal yet they still forget to miss items out. And when you attempt to call they don’t pick up or the line is disconnected!

everything was cold and I had half a cup of coffee

Very awful tonight. Ordered food at 5:17. 2 and a half hours later still not here. In the review there isn’t an option to say the food never arrived so I’ve had to put late.

Ordered few times still missing items, last time was missing almost the all order. All the time I claim that items are missing I’ve never received a refund. Absolutely a waste of money and times order just from restaurant that you know they don’t mess up your order because you will never see a refund on just eat

The food was warm to cold unfortunately. I appreciate the efforts to package it though.

Missing Big Mac and Chips were cold, but the delivery was super quick ?

Come on time. Food was stone cold apart from the apple pie

my drinks came completely spilled and one of them has less than half

The burgers were fine, chips was barely warm

Yet again I pay for dips and none are included this seems to be a common theme for some restaurants I'm unsure how they don't see them itemised on the order but they never seem to appear in the bags. I am also disappointed at the barely warm food. the mini hash browns and toasted muffin don't keep the heat well so when the delivery person isn't super quick the food doesn't stay warm but given the burger was just warm I don't think this is all down to how long the driver took.

No milk shake, cold chips that had no taste.

They forgot 5 chicken selects and my cheese burger was not cooked properly and they forgot my McNuggets

Got delivered the wrong order bunch of dopey idiots

We come to this McDonald's once a week as my daughter loves it. We get table service, and neither my daughter nor my partner ever complained Sure, tables are sometimes messy, but this McDonald's can get busy, so I get that the staff is overstretched. Toilets are clean. Much better than other McDonald's we visited.

Missed the food only brought drinks

The chips were so cold and hard

Took 35 minutes to get food 6/30 pm chips were hard not cooked properly mc rib should change its name to mc disgusting and the chicken was fowl

great food great service 👍 thankyou see you next time.

Order complete but not always complete from erith

Our food was cold when it arrived.

Half of my order was missing, poor driver couldn’t understand as English was not his first language.

need a better way to deliver hot drinks mine is now almost empty from spilling out

super cold. cold French fries are stale & cardboard like & you know what it's like being reheated.

Everytime things missing -everytime! This time it was missing the 3 kids juices and all the extra sauces i bought! Will i ever receive complete order from McDonalds through this app?