Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Opinions
As Private Hire Driver, I travel all around London, and have been in different MC Donalds to eat and use the toilets. This is without doubt the best MC Donalds that I had in. Very clean always and all the staff are always there to help and clean everything. The food also is good! I really appreciate the way that they are doing their work! Highly recommend it!
Elaine S . 2024-03-09
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Ordered from just eat at 10 am the delivery time change 3 or 4 times and over an hour later they cancelled my order at 11.10 am Complete insult joke of insulting tha McDonald's took order then cancelled over an hour later when says courier at restaurant 😟
john w . 2024-02-13
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The staff at Colindale MacDonalds were so helpful and attentive. We had 14 children for a party after going to Inflatanation over the road. The restaurant was really clean and the food quick and tasty. Very high standards all around including the toilet. My son said it was one of the best parties. A fantastic experience.
Antonia F . 2023-12-29
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Poorly designed and appalling organisation made this a visit to forget. Busy and staff could not cope. Also when challenged staff were rude and unhelpful.
GoPlaces19980236642 . 2023-10-31
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Extremely rude staff who always refuse to do the bare minimum to help their customers. I have had a girl closing the window in my face when I just wanted to swap my Coke for a water which I had been told I could do. I’ve asked to see the manager and also was refused. As well as the items being always unavailable and food coming out cold. Do not go there!!! If there is another McDonald’s available it will certainly be better. Brent Cross McDonald’s is a better choice which is a short drive from Colindale.
BiaPinto98 . 2023-02-05
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Every time we order food from McDonalds Colindale are items missing like sauces. They just ask to call delivery company, when is theyr problem if dont put the items in the sealed bag.
Bagadan2005 . 2022-11-20
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Very very rude people inside workers the managers are all like joke 🤣🤣🤣 I don’t know who gave me that position to them 🤣🤣🤣
360ramonn . 2022-04-30
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They are topping the list of the wort Macdonald restaurants. Sometimes gives the impression that they are avoiding selling, the expression on their face the difficulty of dealing with customers who are not from their geographic region or ethnicity. Avoidable.
Z2589KEjorgef . 2021-11-30
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Unprofessional management. Named “Nana”, she is rude with deliver drivers, members and customers. Incapable to leadership and unable to inspire team members. Customer who order delivery is taking a big risk to receive wrong package due their incapacity to organize. Totally a mess! I not recommend!
Willians A . 2021-04-23
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No juice available, no customer service at all, rude staff, time to waiting time more than 10 minutes. Waste my time and money!
cristiangW4593GQ . 2021-04-21
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What a terrible service the drive through is the woman who takes payment in the kiosk will not pick up the card machine to over it to you no you have to get out of the car to pay as she says it’s company policy for her not to hand it to you it’s not my policy to smash my car to get closer to your kiosk every other McDonald’s Is fine apart from this one with the lazy rude woman behind the counter if you don’t like you’re job leave you lazy waste of space
andrewcS9053UR . 2021-03-11
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Not normally a Karen, but I would give this 0 stars if I could. What seemed to be the manager was rude for no apparent reason and said that we didn't add a triple cheese burger to our order, even though we did, and said we shouldn't have added it to our order at the first window - excuse me? Chips were old and tasteless, triple cheeseburger was extremely salty, and the wrap of the day was dry, old chicken goujons and came with barely any salad and no mayo. Toffe late was just a normal late with whipped cream on top - glad I paid extra for it (not) Awful service and awful food. Avoid. P.S there is a reason why this McDonalds is the 24th lowest rated restaurant in the whole of London. Let me repeat that. THE 24TH LOWEST RATED RESTAURANT IN LONDON OUT OF ALMOST 17,000 RESTAURANTS. Embarrassing.
RyanD9521 . 2021-01-17
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Must be the the worst McDonald's in North London, waited 10 mins in the waiting bay for a Big Mac meal and kids meal..the place was empty .Finally received food ..kids meal cold Big Mac cold and cold wet soggy chips that went straight in the bin..Manager needs to pull he's finger out and sort the place out ..
martincT8827HR . 2021-01-07
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The lady that takes the Order is extremely rude shouts and is abusive. Going through the drive though they don’t appear-to hear you place the order. When you get to the cashier after cuing they shout refused to take order saying you have to drive back around and cue again. Cold tasteless
L6418NUjob . 2021-01-01
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Cold food, rude service, always get order wrong by forgetting something,always a wait on the food. Awful.
misshonest12345 . 2020-12-25
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1205 Opinions
Ordered plenty of nuggets, along with other items, with five sauces, all listed on the order sheet attached to the sealed delivery bag. Only two were inside. Called them and they tried to blame Uber Eats. When I told him the bag was sealed, person who answered the phone admitted that "maybe one of their staff made a mistake" but because of GDPR he couldn't access our address to fix the issue. Terrible aervice. Pathetic!
10460 Opinions
Food took nearly one hr It came stone cold I spoke to them on the phone. They tried to blame the driver for taking one hr on a 7 min delivery address. They left me on the line having a good old laugh amd then hung up the call and purposely ignored every call thereafter. Ass Manager: Tamas Woman on the phone: Dhwani
11359 Opinions
Based on more than one visit over a few years living nearby, never had quick or just timely service.
2507 Opinions
Food was late for 3 hours. Food arrived late and cold. One item was missing. If you want to order go there to collect ONLY.
28183 Opinions
The staff here are extremely rude, myself and my boyfriend went through the drive-thru where we were waiting 5 minutes before we could even order anything. A girl then came to the mic and was laughing before taking our order (she was obviously just having a chat with a co-worker and wasn’t doing her job). We proceeded to order our food and she then cuts us up and says ‘okay next window’ so we say ‘we haven’t finished ordering’ and she replies with an attitude saying ‘okay what else do you want then?’ so myself and my partner are then left in shock and say that she is being rude and she then starts to argue with us. We then didn’t up staying there and decided to go to another mcdonalds. During that time i called and asked to speak to the manager to make them aware of their rude and unprofessional staff which she clearly had no interest in and her only response was ‘okay, so that’s all you are calling for?’ I am very unimpressed with the lack of respect and professionalism. I will NOT be going there again!