McDonald's in Ealing

Always make you wait on the bay when there is NO car behind you.

Unfortunately, all I can give is 2 stars, fries a bit too salty, and the burger not so good, very dry burger, and the meat was way too thin to feel that you eat a proper burger

Completely messed up my breakfast order , gave me an order with egg and I have an allergy to egg

Very pleasant experience and nicely decorated.

Breakfast at 5am. 4 Sausage and egg mcmuffins. 8 hash browns. Great food as expected. These guys don't miss tbh.

Zero customer services, took ages for my breakfast to come, only muffins, there excuse, "we are busy sir". There was no body in the restaurant apart from me and there was nobody in the drive through!

Every single order that we place at this branch is always missing items. We ordered a sharebox plus some other items and they sent the dips but no share box?! How can you sent the dips for the item but forget to put the item in all together? Its the same every single time with this place we never have this issue with any other branch. I don't know what the staff are doing in there but it's clearly not working. Worst part is you don't even get your money back!!!! Daylight robbery 😤

Adam who works here is such a gem, every time I come here his positive hospitality puts a smile on my face , and the other staff here are also really nice! , makes a change:)

I didn't receive my food deliverd to wrong address can't get holdnof any one

My food was cold. My milkshake was NOT VANILLA and MY CHIPS WERE MISSING??

driver was outside the wrong building. i had to walk down the road to collect my food which is cold

every time i order food from here, all the foods are cold and it doesn't teast fresh

Part of order missing VERY DISSAPOINTED

Delivery was great lovely friendly driver but again McDonald’s Target left an item off my order as they did with the last order so I do not understand why it’s so hard for the staff to fulfil an order correctly previously using Ealing as my local they always delivered the correct order

Order wrong and food unsatisfactory.courier at restaurant for nearly 30 mins

Absolutely lovely and helpful driver. Thank you !

Late & cold . Driver got lost & I had to go searching for him 🙄. P@as poor service

Definitely one of the better macdonalds food was hot and presented well. 👍

Missing items when ordering through the app, staff were no help didn't issue any refund, sat on hold with customer service for 20 minutes before I gave up.

Cold food, slow delivery. This service is getting worse.

My food is freezing cold this is not the first time either

Food took ages to be delivered, my food came cold when the restaurant is only 10 minutes away and didn’t follow amendments I made to my burgers. I asked for no lettuce I received both burgers with lettuce in it.

Order is always so slow...you can order a fries on its own and they will make 4 or 5 order first put it all on tray then give it to customers....waiting 8 mins for fries is ridiculous...why not give the order when it's prepared

Sent wrong order that was freezing cold and it was somebody someone else’s order from 7pm when I order at 10:30pm

Delivery drivers app not working. Half a cup of cold coffee and i ordered a cappuccino looked like regular coffee, no froth, no Coco sprinkled on top and you want to charge me £2.69 plus delivery fee on my order. 70p difference if i collected (1.99)

Food was cold as usual, delivery time was late

Driver was really polite and food was good

Food was good...driver pleasant and polite

the food was cold very dissatisfied with it I think you should refund me as it should be hot had to re heat it in the Microwave which isn't good very dissatisfied

I genuinely do not know how this place can so consistently get orders wrong . Its a joke order more than you need as half of it will not arrive .

the food was cold and the ice cream was completely melted the kids were disappointed

I watched the delivery man 10 doors away from me for several minutes messing around with his phone plus I watched his route to me which is simple and straightforward but he took a long way around

Their have delivery and food preparation process not followed and food also not right and delivery is not right.

Alright place to be honest, just a normal day to day Mc donalds really, if you're hungry you cant go wrong at all especially in an emergency. Customer service is rubbish from a couple staff, I asked for a Caramel latte and the lady tried to give caramel frappe after going over it with her 3, she insisted that I must get something else, I then asked another member of staff she said that they had ran out, don’t understand why the First Lady couldn’t just tell me that.

horrible food didnt come called the mcdonalds they said that it was scanned and deliverd no it was not because i have not recived it she gave me just eats customer service number that was only for fast food delivery parners and not unhappy customers wish i could give it 0 stars very unhappy

Hash browns wasn’t crispy at all and the food was only lukewarm warm! Little disappointed but will try again to give benefit of the doubt. Drinks really need an extra lid!

So bad every time I order the food is wrong or missing

Very polite driver and food was a good temperature.

Fries were brown and soggy, smelt like old oil.waiting time was way above 10 min and on top of that food was cold.it was really cold inside

The service got way worse after the refurbishment. Less tils, less places to seat. The service became awful.

This is by far the best McDonald's I have ever been to. The service is great, everyone is polite, and the food was made to a very good standard. Compared to a lot of McDonald's, where food was made to just meet demand rather than maintain standards, the box was properly filled, the ice cream was not half full, and for once, my crispy chicken wrap looked like it was made by a person who is not missing a limb. It was done with care.

Missing an order of a happy meal. I got chicken nuggets in my 9 chicken selects box instead! Chips are hard and cold. Failed.

missed items, got refunded but if i order again i will have to pay extra for service charges where the refund doesnt cover it, they do this on purpose, do not order from them

Delivered on time and was nice and fresh would order again

Ordered a Big Mac chicken but got a chicken Mac crispy. Wrong item delivered. Want a refund.

Your driver sent us a completely wrong order. None of the items are with us. I need my FULL refund back'!!!!!!! And then I will delete this useless app

he left it in on the floor and i live upstairs in a flat and he left it outside the main door

paid for a large meal did not come with the chips and drink has been spilled again

Driver followed the instructions AND he smelled absolutely lovely, merci !

Double cheeseburger had absolute no cheese

My order never arrive. And it said delivered. Never ordering again, as this was quite a big order and I still didn’t get any response for that

Excellent service from antonetta

Coffee spilled all over food never again

Ordered food at 1:09 didn't receive food till 41 past, delivered really cold

Ever time I order something is missing so will not order again

food really cold and order wrong totally inedible, absolutely unsatisfied 100 per cent

I was waiting for over an hour for my order and then I got the complete wrong order delivered and I am still yet to hear back from just eat because their customer service is so terrible I'm not holding out hope that I'll get my money back lucky I had chips in the freezer because otherwise I'd have to go hungry,disgraceful and not the first time this has happened

missing food AGAIN!!! fed up at this point.

it was 2 min early and i loved it and the food was nice

Ordered 2 Mac flurry a small and large we got 2 smalls and were still charged for and large and a small never going there again they don't know what they are doing

Wanted 2 big.Mac sorry I was told only breakfast at 10-30 am Tuesday morning

I was missing 2 apple pies. It said buy one get one free, I paid for 2 and only got 2!

Took 20 minutes for an order of 3 items. No speedy system here.

Not bad actually I go to this maccies all the time lol they don’t take that much time into the food still tastes good

never got my order very disappointed showed my order was far away yet says delivered

0/10. If there was a minus score, I would have given that to you guys. I was coming home from a long day and wanted something but it turned out to be a nightmare. The order took almost an hour and half to come. The food looks like it was just quickly put together without any care. Absolutely horrible

cold mix & matches and no sauce at all also ice cream missing caramel sauce

Everything that was meant to be hot was in fact cold, and the salad wasn't very appetising - dry and tasteless, totally has put me off McDonald's now and won't be buying from them again....

Cold food and children’s fruit bag fermented and unsafe to eat.

food was cold late and inedible

the food is always cold and today drink was spilled and driver said it's ok no problem take it.

Kitchen staff who making burger no wearing groves both side one them Itching there self

seems like everytime you order from. y local Macdonald the order is wrong. Will not use this service again

Long waiting time, considering there was not many either orders or customers

Orders are always wrong (I’ve never had a correct order which says it all). Team are okay but their service levels aren’t good and they take no time or care to ensure orders are correct. When you get correct food it’s good mostly. Restaurant isn’t a big deal to me as I don’t sit in to eat.

ordered a large chips and was half empty not happy

He’s in a car for starters then sitting up the road to another delivery

love it its the best maccies especially at night always love it

Food was freezing , driver was at the restaurant for too long how can my apple pie be cold? Usually they’re hot to eat chips were under portioned and my food was not enjoyable , something needs to be done !

Delivered to wrong address this seems to be happening a lot with Just Eat not happy with service Food sent YET Again to wrong address

food cold and drinks spilt into bag

This is the worst experience here of my life, my driver came to my home, didn’t give me my food, drove back to McDonald’s and then gave me my food, it was freezing cold and my mago smoothie wasn’t even delivered.

There was a sauce missing from my order. It’s not a big deal but I wanted that sauce.So please in future let the driver know if there are any missing items from the order.

Took a long time to come. And when it did come wrong order was given. No way to contact driver

Delivery was spot on. He was great

Wrong order (someone else’s) delivered - call number provided just rings off with no option to leave message

Much better then westway McDonald’s food was all there and hot.

Yet another great delivery from Just Eat and McDonald’s 🛵🍔🍟🥤🍪

Staff are friendly and the place is often tidy.

Burger was superb, coffee averaged only. Fries and exchanged with salads.

Everything was rock hard and cold. I was given the wrong drinks:

Cold late and not one thing was correct.

Food delivered to wrong address .Did not receive food

i paid gor sweet curry dip and they didn't send it.

It's macdonalds what more can I say

There is always something missing or something wrong. Honestly, how hard is it to get the correct food???

4 of us, out of whom 2 are senior citizens and myself a heart patient, Travelling from Swindon to Central London. Stopped for a quick bite. Parked here, got my order late so my parking period got extended by 20 mins. Got a parking tucket for 100£ which was 60£ if paid asap with my rental company charging me 68£ for services. Besides the cost of the meal i had to cough up 128£. Can you imagine i paid cost of fine dining at Mcdonalds just for 20 mins extra that too cause service was late. Absolutely horrible experience Mcdonalds has always been a restaurant we looked upto as we are sure of getting some vegetarian option, but this experience has left us with such a bitter aftertaste.

food was cold. items missing waste of money.

Did not add any of dip sauces requested and delivery took long, Driver had to wait long for the food to be ready, Unprofessional service will not order again.

if you want bits missing from. your order, come here. how hard can it be to double check and order?!