Based on 5.675 opinions finded in 4 websites
Based on 5.675 opinions finded in 4 websites
Opinions
Great and fast service at thorne. Woman who served me was very polite. I will be recommending visiting this place to everyone if there in the area
Simonp Walker . 2025-03-24
MORE AT Google
Went in late at night food waste on floor very dirty floors staff couldn't care less when I told them so took photos will pass them to the Lincolnshire council
Robin James . 2025-03-20
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don't know I call went I was the worsted dry , hard , and food as crap to
James Whitehead . 2025-03-06
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Paid a fortune to feed the family and the staff got most of the order wrong. Don't even know how that's possible. If 3 meals are large, then 3 chips must be large, this isn't rocket science, it's primary school maths. How did one of the chips become a small? They were also more than happy to charge me for the cheese bites I ordered, but didn't put them in the bag. Was told I had to bring the entire order back to have it remade or refunded, which is extremely unsanitary and dangerous. Once it leaves the restaurant it should never be brought back. Other fast food places like Dominos know this, why doesn't this branch of McDonalds? So they're expecting me pay extra money to drive back, wade through the customers at rush hour and ask for everything to be remade when my family could have been eating an hour ago? Very poor. This isn't the first time I've had bad service from them, they should be checking orders before sending them out, but they never do. Avoid.
Lucan Astral . 2025-02-27
MORE AT Google
Food came fast and was cooked really well. But could have done without the staff member leaning right behind/beside us to clean the windows.
Jenny Robinson . 2025-02-21
MORE AT Google
missing a kids happy meal toy. and no fruit bags
jas . 2025-02-11
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Great customer service helpful and efficient and friendly
Andrew . 2025-02-09
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food was stone cold on arrival, abysmal service, £3.00 credit doesn't cut it
Victoria . 2025-02-09
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Food was very cold and took l hour and 1/2 hours
Claire . 2025-02-09
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much better but had to ask for extra pickle to get the normal amount and fries actually had salt.
Celestine . 2025-02-09
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delivery driver didn't even know where she was going , very abusive when I've met her to my son, food us cold so had to be put in the bin so a waste of money to be honest.
Polly . 2025-02-08
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Chips was cold, wrong wrap delivered!!
Carrie-anne . 2025-02-08
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Burgers was all thrown together and cold
chris . 2025-02-08
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When I ordered my food and it came with a Diet Coke and my Diet Coke has spilt all over the the bag leaked all over my kitchen
George . 2025-02-08
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not very good asked for only cheese in the burgers all had filling in 1 fries missing otherwise all ok put up with for once
Andrew . 2025-02-05
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They are tight with the fries, think it's acceptable to half fill fries or less!
Gemma L . 2025-02-04
MORE AT Google
cold. again. last till I'll order from McDonald's.
paul . 2025-02-04
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no gherkins on anything. nothing seasoned it seems. slapped together. waited a hour for a really pretty rubbish fast food meal.
Celestine . 2025-02-04
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Burgers okay but a little squashed.Fries okay but nearly cold. 2 large Malteser mcflurrys,one came larger than the other and it's not Maltesers in them.More like bits of chocolate biscuit
Aron . 2025-02-02
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Food was cold and clearly had been sat for a while before being delivered
Keely . 2025-01-31
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the large sprite spilt on one of the oreo mcflury
Emma . 2025-01-30
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think the order was made at time of ordering to be delievered half hour later was so cold :(
Gemma . 2025-01-29
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Food arrived cold. Delivery driver stopped at services for 15 minutes on their way to my house
Sophie . 2025-01-27
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Was not happy with my order did not get what I order
Marcelia Bailey . 2025-01-25
MORE AT Google
Cold food Missing apple pie again! Do your job and do the correct food that people pay for
Kel . 2025-01-24
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She first went to the wrong house which delayed my order time and then when it came she was mouthy and my drinks were flat and all my food was cold
Indiana . 2025-01-24
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Wasted money on a delivery from them. Order turned up wrong, food was stone cold by the time it arrived and looked like it had been stomped in to the bag. Won't be making the mistake of ordering from there again
Craig Autherson . 2025-01-24
MORE AT Google
Waited an hour for my food, when it arrived it was cold. The chips were hard and the nuggets were cold
Nicole . 2025-01-22
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Absolutely shocking. Can't get an order correct for the life of them, it's like the 20th time they've give me my order with items missing, I ordered 3 double cheeseburgers they've put one in, I ordered 2x big macs with fries 2x quarter pounders with fries, i received 4xfries 2x quarters and no big macs... i previously ordered 2x double big macs out of the 4 patties on each burger they served me it with one patty in each big mac, only 6 patties off what I was meant to receive, just shows you they'll set anyone on, and it doesn't say much for the senior staff managers/trainers ect... absolutely brain dead
William Powell . 2025-01-21
MORE AT Google
i am paying for a meal so i expect it so be a good standard the food was cold and the drink was split all over in the bag so im paying for a drink not to be able to drink it needs sorting out
Macie . 2025-01-21
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The delivery driver was very efficient and very polite.
Kerry . 2025-01-20
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everything fantastic all ok I ordered chicken selects by mistake lol so have done another order for 20 chicken nuggets originally needed any chance of getting any discount next order 😉
Andrew . 2025-01-19
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Slowest McDonald's I ever visit so far. As well staff on kitchen working without uniform
Dawid Jakubczak . 2025-01-19
MORE AT Google
everything ok all the food perfect 👍
Andrew . 2025-01-19
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Cold food missing apple pies rubbish service time was over hour wait shocking
Kel . 2025-01-18
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Friendly driver happy with order
Owen . 2025-01-17
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Service can be slow compared to your average McDonald’s restaurant even when not busy, so if your in rush perhaps avoid, having said that staff are friendly and food does come prepared well & hot which you don’t always get at other McDonald’s restaurants so while I rated the service a 4 do be prepared to wait.
Stephen Walker . 2025-01-15
MORE AT Google
Spent 21 pound on food for it to be freezing what a joke
Leah . 2025-01-14
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everything was cold and stale when it arrived.
emily . 2025-01-13
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Food always arrives cold and order is never right
Maria . 2025-01-12
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Great customer service helpful and efficient and friendly staff
Andrew . 2025-01-12
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not many fries as usual in the cartons the malteezers mcflurrie had tipped over and messed up all over the packaging and was cold food and chicken nuggets were missing
Andrew . 2025-01-10
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Kept changing delivery time until it was almost an 90 minutes after the original time given
Suzanne . 2025-01-08
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Cold cold cold food as usual also the new wrap is nasty
Kel . 2025-01-08
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order didn't arrive until over an hour after I ordered it and when it arrived everything was freezing cold
Alex . 2025-01-08
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Chips are cold, burgers cold why not wait for a courier before cooking my food.
TonyK . 2025-01-06
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Very fast and tasted very fresh
Olly . 2025-01-05
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Kept changing estimated delivery time. Driver miserable
Mark . 2025-01-05
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forgot to put my chicken burger in iv ordered 3
bradley . 2025-01-03
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The food came in a bad condition the burger bun was out the box in the bag the my chicken rap was cold
Louis . 2025-01-01
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It’s really nice with Friends and family, it’s really good food and a wide variety of different flavours
Thomas Saxton . 2024-12-31
MORE AT Google
They were very helpful efficient even though they were very busy thanks guys..
sylvia Peters . 2024-12-30
MORE AT Google
After waiting 10 minutes for my order I had to take it back as the burger was hard, it looked about a week old. I would not have fed it to my dog. I understand that just eat is popular but it's frustrating when the drivers abandon their cars anywhere, disabled bays, parent child bays, in the road. I counted 6 just eat drivers walk in and out while I was waiting for 1 burger and a tea.
K Jones . 2024-12-29
MORE AT Google
Missing food, missing straws, but can not fault the delivery driver on time
Lynsey . 2024-12-28
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lovely delivery driver, polite and friendly!
Louise . 2024-12-27
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majority of the food is cold. 'Pplain' burger came with everything on it
emily . 2024-12-27
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My food didn’t come I ordered it hours ago stayed awake and yet where is it. You say it’s delivered but my belly says different I want my money back.
Luke . 2024-12-24
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COLD FOOD BECAUSE DELIVERY DRIVER WENT 5 MILES IN THE WRONG DIRECTION. PATHETIC COURIER.
Graham . 2024-12-24
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My order was over too hours late and was stone cold this is not good enough the service tonight was absolutely horrendous the delivery driver even said there was a big problem with delayed times tonight
Ebony . 2024-12-23
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Delivery driver was nice and polite food and drink was hot and was delivered early
Dave . 2024-12-22
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not even warm. totally cold and thrown away
Lauren . 2024-12-21
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Hi I want to complain about all the black stuff in my burger urs hard and Dk what it is
Mesha . 2024-12-21
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cold food, thrown in the bid. no excuse
Lauren . 2024-12-21
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cold.not edible. nothing worse than cold McDonald's
Lauren . 2024-12-21
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stone cold. can never get the food here warm, even though we're 10minutes away
Lauren . 2024-12-21
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Food wasn’t delivered to my address. I was trying to call the courier but there was no signal at all.
Olga . 2024-12-20
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food was very cold on delivery
Michael . 2024-12-18
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Everything fine but chips n burger was cold
Joanne . 2024-12-17
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Order burgers with just no onions, dill pickle slices, or mustard yet 3 of the 6 burger came wrong
Tømmy-lëe . 2024-12-16
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I am not happy with my order as there was missing carrots and the chips was cold
Ebony . 2024-12-16
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U uave not received my 20 nuggets and received an extra feies. Fries are c9od.
michelle . 2024-12-14
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The food was cold and delivery was late then you expect
Valentin . 2024-12-14
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Food was cold no one’s ate what a waste of money
Lewis . 2024-12-14
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Ordered extra bacon and received one portion :-(
Patricia . 2024-12-10
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never even came paid for it aswell absolutely disgusted with it
alfie . 2024-12-10
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Both burgers looked like they had been stood on. Not happy
simon . 2024-12-10
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Selected extra mustard and onions, hardly any :-(
Patricia . 2024-12-10
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Cannot fault the delivery but the food was horrific. Mcchicken sandwich was a Mcrispy in a McChicken sandwich bread bun, cheese dippers were missing and the chips were stone cold. Would not recommend Thorne McDonald’s to a dog.
Libby . 2024-12-09
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showed food out for delievery then changed times when out so no wonder it came cold
Gemma . 2024-12-09
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Took an hour and a half to arrive
Jayne . 2024-12-08
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I ordered at 9.50. It arrived at 11.37. McDonald’s breakfast ends at 11 so as you can imagine it was cold and inedible. I’d like to be refunded as I had to throw it away
Paul . 2024-12-07
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After a disaster of an order last week and head office issuing us vouchers as compensation we decided to try again and use our vouchers big mistake! Yet again items missing customer service from the store leaves a lot to be desired absolute joke of an establishment will never use this branch again
Francesca Newcombe . 2024-12-06
MORE AT Google
Food was on time but was Luke warm at best I am not happy with this due to my little brother not being able to eat his food !!!
Alfie . 2024-12-06
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Stone cold food, McFlurrys melted and the free chicken nuggets were missing.
Sam . 2024-12-06
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driver lost food late and freezing
Stacey . 2024-12-04
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Food was freezing cold and had to wait
Kirsty . 2024-12-03
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delivery woman was lovely, food was great
Macie . 2024-12-03
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Food was colder than the milk shake I ordered
dean . 2024-12-01
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Got a burger with my little brother at 1am last night, the box was falling to pieces because of how much grease was coming off the burger! It was literally a couple mm puddle in the box, and as much as I knew I shouldn't have eaten it i did as I wanted to get home ASAP. Today we both feel extremely ill. Been to this maccies for years and it's always been awful! Avoid!
Callum MacFarlane . 2024-12-01
MORE AT Google
Got a message 7.05pm food on way turned up at 7.40pm, food was cold chips like rubber and milkshake was very runny. most of it went in the bin, very disappointing considering how much it costs
Roy . 2024-12-01
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Waited for 10 minutes to be served, got ignored cos staff to busy doing just eat orders or drive thu, mc ds il rather go hungry than waste my time with you again
Stephen Grant . 2024-12-01
MORE AT Google
It was okay when arrived and tasteless sorry …
lisa . 2024-12-01
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was nice to recieve our order hot :)
Gemma . 2024-12-01
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Items missing as usual, terrible
Kevin . 2024-12-01
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Mc flurry ice cream was missing from the order
Emma . 2024-11-30
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food is freezing cold. chips look like card board
Rui . 2024-11-30
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They gave me 3 hasbrowns when I ordered 4 and my drink spilled
Armaan . 2024-11-30
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Food was wrong delivery amazing
Shannice . 2024-11-30
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Didn’t receive the right meal I ordered!!
Rebecca . 2024-11-29
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Bag split when driver delivered items which caused 2 full drinks to spill on the floor outside the house. Driver then left the spilled drinks and rubbish outside of the front door - no effort made to clean or help clean up the rubbish which was directly outside the front door.
Callum . 2024-11-29
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11 Opinions
Love the food here, great value for Money and great service, would definitely recommend here, had a spilt gravy once and they really couldn't do enough to Fix it even though it was an accident
1216 Opinions
Staff are friendly and helpful but the service is unbelievably slow. Can't fault the food although it's not my favourite but the drive through is a joke...after 15 minutes backed out and walked into premises. Still had to wait ages.
185 Opinions
Ordered from here a few times now as it's local. Food is amazing, delivered nice and hot without any items missing. Never had a long wait either. Would highly recommend