McDonald's in Doncaster

Speedy service just the homeless is an issue sadly it's the councils issue but very off-putting

Amazing food, service is very poor and the atmosphere is extremely plain xx

Visited today and was disappointed with the service I was given. I ordered a toffee latte with my rewards points having already got my meal so ordered it to the table. 20 minutes and I still hadn't received it. Having finished my meal and actually ready to go with no drink I chased it up. It was sat on the side forgotten about and they even had to make a fresh one. I don't think they would have ever brought it up to me.

Wasn't that good to be fair standard service

The place is big and clean, the staff are good too, but I'm not sure if there's anything else to it.

The food was made quickly and service was very good.

Food and service were fine, only the complaint was, but this could be the time I went. It was busy, and it was around 12 and seated downstairs that was quite full but still able to get a seat. Then, after the food, I took the trays over to tidy, but a queue was blocking the bins, and no tills was open, so the queue was outside

Nice customer service, and fresh food 🤩

Food was good. Was a bit weird as the started to close the upstairs as we say there. The corridors were barricaded by chairs and then they announced last chance to use the toilets! Food was good.

Haven't had milkshakes for 15 days irrelevant of what time you go in because they can't be bothered to clean the mechine, they also never put ice in drinks and food is often cold

Food was OK, but this must have been the dirtiest McDonalds I have ever been to. Rubbish all left on tables, nowhere clean to sit, toilets were closed, lots of staff about, but nobody cleaning tables.

A very small seating area does have an upstairs but had buggy with us

The disabled toilet was in a right state, water all over floor , no toilet rolls. Really don't appreciate having to drip dry, an swim my way out of toilet

Rude shift manager never every send money on mcdonald

Quick service nice and clean staff really helpful

No till roll in kiosks at 7.15 in morning. Bloke with crew trainer on his tshirt going to town scratching his beard on front. So I'm abit of put by that lack of cleanest I have witnessed in front of me how clean they actually work where I can't see.

If I could give negative I would, waited 20 minutes to get no food and almost missed my train which was the last of the day. Failed to get my food as had to leave so paid for nothing apart from sarcastic comments from staff, great place

Stale bread, cold burgers, dry and burnt chips , Rude and stubborn staff

Speedy and food was ok. It filled a hole and tasted good. Didn't look anything like advertised... but that's McDonald's.

Busy location. The upstairs portion lets you eat in peace, which is good. It’s a bit small in general though so waiting for a touch point machine to be free and waiting for your actual food does take a long time, especially if it’s busy.

They always forget to put something in my order. the time before last I ate mcnuggets without sauce, last time they didn't put cutlery on my chicken salad, and today they didn't put garlic sauce on my chicken. Are you really sick idiots there? You only irritate me. train your workers to collect orders correctly. Pissing me off everytime

Doncaster McDonald's avoid the place ! Went there while waiting for a train. Chips cold to be fair the manager or supervisor changed them but why serve cd food. Place was filthy not a clean table available. No tissues or wipes nearly all the staff were helping themselves to soft drinks one of the cooks came out and used the disability toilet then went back to the kitchen and carried on cooking! Not a good sight for customer's I 14.59 for my meal and it was scrap !!

Ordered a strawberry milkshake for my friend and as he’s taken a sip it was chocolate milkshake at the bottom. They’re highly allergic to chocolate it’s lucky we had an epi pen at hand! I ordered a strawberry milkshake for a reason. Absolutely disgusting!

Shirley was amazing the stuff these guys have to deal with in this restaurant is ridiculous and she was still super friendly and efficient. Great service from her and she made it a better experience. Hope this feedback gets passed on to her

Food was rubbish big mac tiny burgers too much lettuce and gherkins were rubbery no fizzy drinks no milkshakes I know things happened but this took mick avoid redhouse mcds

Excellent service and good quality of food I had chicken nuggets

50% of this building is stairs...

I would give 0stars if could, after drive down from Scotland, for a Christmas night out, place an order and told "We don't accept scottish money here".....what century are we in? I don't remember crossing a wall at the borders on my way down

It was very dirty everywhere- tables, chears, floor ...

My burger was sloppily put together.

It is actually good there and the food is amazing but too much noise and too dirty inside

Had a nightmare trying to order on app and then on the automated machines

As far as McDonald's go, this place was spotless, one member of staff on the floor constantly cleaning. Service was quick, and the food was piping hot. Not what you normally get from a lot of McDonald's, but I can't fault this place. Spot on. Update. I'm not sure if I was lucky the first time or unlucky this time, but I called in for breakfast today, and it was a completely different experience. Only a couple of staff working behind the counter, the place was packed, and the food........ took an age to arrive and was was only just warm. Not what I was hoping for following the previous visit.

Ordered mcdelivery, the one of the cokes had spilled all over the mcflurries and the fries. The fries were freezing cold from being in the same bag. Ending up with only a coke and half that were edible.

food was okay but chips were thrown in the bag upside down , asked for some salt and was handed 1 packet at a time and had to ask multiple times for a handful

Izzy was very helpful with our order and her service was amazing and much appreciated

I’m going to be pretty brutal and honest in this review… For starters my order wasn’t even taken right despite me telling the assistant not once but, TWICE, my order. We still had stuff missing…. Food took longer than anticipated to come and when it came it was like a two year old had smacked the burgers together and the chips were like they’d been left out for hours before serving to us. All in all, a shoddy experience and can’t say I will rush back. Lot of money for a lot of disappointment in this store it seems.

Popped in with granddaughter of 7 she wanted a milkshake but was refused unless she had a meal. Disgraceful

Super busy as always. The girls from till will always giggle and smile at you if you tell them a good joke. The worst part is when is rush hour and everyone is trying order something while their kids are running or crying 😂🍕🏃

I don't like McDonald's so I only had drink but my Grandchildren love it.

Took ages to get our food after ordering. Tray was covered in congealed ketchup. Nice.

Awful and rude management! Seems to me that some use their work place as a children's playground. I've seen members of staff be bullied and belittled for the smallest things! Some of them should be sacked! obviously their job roles go straight to their head, bless. Definitely need lessons on decorum and grace.. 🙃

Very busy town centre store. Efficient staff.

Not good. Needs a good clean. Food needs to be hotter.

French fries are the worst in quality today, we usually come for French fries because my kids like them much but today I have been disappointed

I ordered a meal through the McDonalds app via McDelivery (divered by an Uber driver (in pretty good time)) and he handed me the bag on the doorstep. When i opened it I found that it was just my drink. The burger and fries were completely missing. Quizzed him before he left and he told me that's all he'd been given. The bag was still sealed so not opened in transit. His only advise was to call the restaurant, which I did and no one answered at all. The Maccies app has absolutely NO option to report missing items and when I consulted the customer service options I was just told to call Uber. So I have to tell the company responsible for delivering what they're given by the McDonald's staff that THEY need to sort it. Yeah...right. After about 20 minutes on hold Uber said I'll be given a full refund. I don't understand how Uber is responsible for the chump at maccies that didn't bag the right order. Terrible experience. Maccies should do better. To top it all off, it was the wrong flavour milkshake. Even that was a F up.

SPORCO! Capisco che in Inghilterra non abbiano la concezione del pulito...ma sembra una stalla!Mancano solo le galline in giro per il locale.

Good solid go to place, the chavs that leave a mess ruin it

horrible worker here, terrible attitude, i went up the stairs to use toilet and when i came back bc they were closed this worker comes up to me saying "next time don't ignore someone when they tell you not to do something" mate acting as if i heard so i said i didn't hear her and with the most attitude she goes "you did though, you did" like not being funny by why would i ignore her? how does it benefit me if i ignored her? i didn't have a reason to, i was being genuine about not hearing her so what's her problem, if you're going to work in such a public place think about being a bit nicer to your customers, we are the reason you get paid, especially when i'm a young girl, not cool.

I often go here because I like to use the McDonald's app, the rewards are good when you are poor at the end of the month!!!! 😬thanks for that!

I ordered burgers and chips and I was waiting to collect my food then I just looked into kitchen , they are not wearing any gloves while they preparing food . This is really unhealthy and unhygienic. I’d not recommend this place.

The tea was nice, would be better if they added decaf tea option too. Quick service as usual and easy to get orders made.

I ordered on the app and went to collect, it was a fairly large order so it did take a while. When we finally got our order it was all rammed into one bag, and the presentation was pretty sad to say the least. They always forget something whenever I come to this McDonald’s, and unsurprisingly they forgot our 6 chicken nuggets. I had to go back and the girl at the front said ‘well I definitely put them in’. Well you definitely didn’t otherwise I wouldn’t be here ? I then said you also chucked everything in one bag which made everything fall out everywhere, and the chips were piled in sideways?? So a lot ended up falling out (which isn’t really visible on the photo). She just shrugged and got our chicken nuggets. Not once did she apologise. The customer service is so bad, not sure when it became standard to be rude to customers when you can’t even get orders right.

Nice place, well situated but service a bit slow. The worst was the iced latte. Was half filled and too much ice (see photo).

Went in there was a small queue but shorter than expected for a saturday afternoon. The dining area was mostly full but as soon as people left the tables were cleaned and very friendly staff. We had several burgers with bits taken off but the order was perfect and hot .

What can I say, it's McDonald's. Handy for breakfast as only eating place in town center that opens at 6am that serves hot food. Check in with the app to get rewards such as free drinks or sides.

Horrible experience, ordered 6 cheeseburgers and only got 5 when I went back and told them I was missing one cheeseburger the so called “manager” called me a liar 🤦🏼‍♀️ why would I lie for a £1.19 burger🤷‍♀️ McDonalds should train theirs staff better

Chips cold burger just thrown together but it was clean and tidy 24/3/2023 was given food that should been thrown away an hour before see photo

Chips were cold… staff were ignorant, pushing us to the till and and overall just a bad experience. Would not recommend.

Excellent service from this restaurant. From ordering at the kiosk to recieving my order within 2 minutes. The quickest service I've experienced from any McDonalds. Note: The restaurant WAS busy, as this visit was at 12pm The calling of order numbers was very clear, although restroom maintenance was slightly short. But I'll let that slide because of the service level. Ordering can only be made on ground level, with disabled access.

I said i'm not going to leave a review but i've had enough. I've ordered again today and again i have missing items , no toy in one of the happy meal, the boxes put inside the other box on top of the fries and cheeseburger , the fries and cheeseburger all smashed and it's not sanitary tu put the outside of the box on top of food , missing napkins, straw, one portion of fries from one of the happy meals, no sauce with the chilli bites and large coffee half empty. This mcdonalds has become a joke. I would recommend not to even order from them anymore and from now on i will be ordering from centurion one because they do care about customers . If there would be a proper manager to check orders, this wouldn't happen but there's not for what i can see because it can happen once, twice , 3 times but everytime is one thing missing. I gave you many chances and didn't leave a review because mistakes can happen but this is to much. Check your staff managers as this is getting to far.

Service is always good in here, the floor attendants are always so good with my kids

I took my son and his friends here after visiting a trampoline park for his birthday. I needed to order 15 meals and Dawn and her team pulled this off perfectly, even though we arrived during the busy lunch time period. The lady with the pot on her arm (I didn't get her name) patiently took my large order and had someone cover an extra till so as not to cause disruption to the other customers. There was plenty of seating upstairs so we all managed to sit together, which was nice. The food was ready really quickly and brought upstairs. The lady working the tables upstairs was fantastic and nothing was too much trouble for her - even though we were probably quite demanding on her! It could have been a stressful experience for me having to organise such a big order for so many kids, but thanks to whole team at this branch it was smooth sailing - I actually enjoyed doing it!! 😊 Visited 11/02/23

Quick service, always clean place and handy to have an upstairs. Only downside is there is a lack of space for prams and highchairs downstairs.

It's a McDonald's, you get the same here as anywhere else.

O mizerie,mâncarea nu e bună,baie murdară,personal😤Neatent cu clienții🤮,non organizat. Un restaurant infect🤮🤮🤮

Only breakfast. Staff couldnt be more helpful. Nice hot and fresh brekkie 👍

No delivery, blamed just eat, lost £18+ pounds! Contacted both, both unwilling dint order a delivery from here!

Fab service as always love the staff always very helpful and welcoming when I walk in the door

Ordered food come to eat it got half way an found it was un cook

Easily crowded and can get quite loud. Orders are 99.9% correct. Machines are a bit close together for people to stand at to order. Friendly cleaning staff.

Decent fast food restuarant, used to come in for a burger to eat while I waited for the train. Tasty and fresh.

Went in to order 3 happy meals 2 Big Mac meals and a mc crispy meal with a shake Order wasn’t received correctly wanted coke with a Big Mac and got milkshake Didn’t receive the mc crispy after I repeated the order I understand the place gets busy but do they really employ deaf people who don’t pay attention to orders! I’ve gone starving but my 4 children and partner never

What a rubbish service from start to finish - order it on app which was pre ordered and paid for it. Took ages for it to come and to return to the car for it to be incorrect so had to return to the store!! The lady shouted it though several times so they was aware if said it on the screen but nope she wrong!! Rubbish service - 😡

Worst mcdonalds in doncaster. They always forget to put something in my order.

Nice Cappuccino with power and WiFi. Good spot in Donny too.

Tried to get a double cheese burger off the Saver Menu and a strawberry milkshake, but I was told I could only get the 1.99 cheeseburger if I got a large fries with it. This is ridiculous and I only wanted them so my husband could take his medication. Left and went elsewhere I won’t be going here again

Shocking, served 1/2 cup warm coffee...Serve's as a great reminder to me why I stopped using this McD, even though its 2 mins walk from my place much prefer the extra 10mins to Balby,Bentley or Lakeside...where standards are much much higher..

Very large interior and the service was fast, yummy chicken and fries!

Usual cold food and in happy staff. The Manager Polish Pete is a Whopper Too.

Lovely place to unwind. Good scenery while munching makes coming back inevitable.

Dirty place unfortunately sometimes, long time for waiting for orders.

Waited for over 10 min, for a drink.

Nuggets that tasted of burnt fat (obviously needs changing) and an hamburger just "thrown" in paper. Not properly wrapped, ordered ketchup, got sweet and sour, absolutely NO care or consideration in food handling practices or presentation. Staff more interested in encouraging the beggar outside giving him free drinks and to top it all off having to point out that the bins were full. If they don't want the job get someone who does. I'm sure there's plenty out there. Worst McDonald's experience ever had

I've knocked a star off purely for the lack of vegetarian options (companys problem not he restaurants) . I wanted something in a bun so I asked if I could egg/cheese on a bun which they willingly did. So I was very pleased. It would be good if you did hash brown with egg or hash brown with egg and cheese. Or bring back the bagels (please)

App failed to load store menu, discount that shows on my app refused. Fries were cold, book requested in happy meal but given toy instead. Overall not a very good McDonald's.

My Coca-Cola is flat My chips are way to salty And my wrap fell apart

Quiet a busy branch. Very cheerful and helpful staff

This mcdonald give me so far one of the worst experience i ever had food come cold and also in 3 time in last 3 weeks i didn't get full order i made so missing items usually is fries or main thing u order like chicken nuggets for my son we come home and was empty box Costumer service one of most disgusting things i ever expiriance even thay once only give my item back it was wrong any way so i was missing large Fries when i come to shop Workers was a angry on me and make problems to get it what it was missing and even they give it to me it come medium Fries instead. In other mcdonald's i have similarly service so in about 6 time all ready had missing items in my opinion that how mc donalds make extra money now. Do you guys? experience similar thing with them and just wondering how many thing is missing on daily basis and in whole Doncaster is almost same wondering if any other City is involved as well in this disgusting way make extra money in my opinion it cannot be mistaken so many times

Not good to be honest food cold and treat us terribly for taking food back just bad all around

The food was nice service was very good but I had to wait 10 mins before get it where I think thay have it the food there ready before open so when I order I don't have to wait 10 minutes

i came here with some friends for something to eat and not a single thing we ordered came from right, something was either off, didnt come or wasnt the right product, this is absolutely appalling wouldnt have this in rotherham mcdonalds! s65 on top!!!!

Good fast food place. Serves fresh food quickly. I personally recommend the Grand Big Mac, at least before it expires since it's limited edition. I also strongly recommend that you go and order drinks yourself if you don't want ice in your drink, since the touchscreens don't have an option for it.

It's a good place but still lacks a lot of customer service

Staff actually took box off the floor full of mcdonalds toys and out them on top off food that was ready to be serves surpised they have any higene rating at all when complained to managemnt was met with redness

It's a mcdonalds. You know what mcdonalds are. Been to this one a few times over the years and they're pretty good normally no mistakes pretty clean and tidy usually proper, logical packing of the bags (some mcdonalds give you your bag and your chip box is empty and there's chips everywhere else but this place don't usually have that problem) (also sorry for spilling that cola everywhere back in february 2017) I will say though on 15/05/22 I ordered some food and a chocolate shake. Got a banana shake instead. Didn't feel right to go back and complain at the time but I'm autistic and as such I've been irrationally irritated about this for 2 days and I need to outlet that so...

Very grateful to the fantastic customer service from Diane. She opened the upstairs for us after she could see that we were struggling to seat seven 11 year olds for a birthday. Thank you so much.

When the food arrived and we sat down to eat, it was cold, they did exchange it, and apologise

I was refused a milkshake here because the milkshake machine was broke however another member of staff told me its not ... theve cleaned it and didn't want to clean it again ill never go again 😪

We waited 50 minutes for 2 drinks and didn’t even get a refund absolutely shocking wouldn’t recommend to anyone