McDonalds in Sedgemoor

Worst service ever go here and use the drive tho if you want to sit in the car park waiting for food that does not arrive, waited 20 minutes went and got a refund never going back to this rubbish place again

The food was cold, the food that arrived was wrong, it took forever to arrive. The milkshake was melted, the coke was half empty...

Our order took over 25 minutes to arrive, when it did he apologised for the delay and dumped the tray on the table and left. Immediately found the chips were stone cold and the burgers were overcooked and cold. Went to counter and was ignored by a number of members of staff who didn’t look very busy. Finally got the attention of one who appeared in charge and explained. He said he would sort it, without apology, and got a fresh hot order arranged. He gave me the new order but missed one burger and the sauces so had to keep waiting. Finally got the food and ate. Watched staff chatting with other customers / their friends, like it was a social activity. One was stood in front of the counter chatting with a sweet lolly pop in her mouth.

TERRIBLE. Absolutely terrible. The last four times we’ve visited this McDonald’s we’ve gone through the drive through, only to be told to park up, wait 20 minutes, and then either never receive the order we paid for (they don’t give receipts, so you have to show the notification from your bank on your phone - even then they say you ordered what you were given). Either you get no food at all, or you get your order (at least 20 minutes late, our longest wait has been 55 minutes) but items are ALWAYS missing, and all of the food is either burned or stone cold. And to top it all off, if you leave your parked car and go inside to ask for a refund or replacement or your ACTUAL order - they refuse. DO NOT GO TO THIS MCDONALDS.

Was made to park up and wait for order like normal for all of 3 items. Luckily the server who brought our food over think the name was Sam, put a smile on our faces after complimenting our car, this isn’t the first time he’s done it either. Thank you Sam!

Sat at home for 1 hour 45 minutes waiting for food. 4 different couriers turn up each one be rejected. Instead of wasting not just my time but couriers times why don’t you turn the mc Donald’s app OFF IF YOUR CLOSED. You only decided to cancel my order after a phone call. So thanks at 11.30pm I now have to try and order from somewhere else.

It's pretty basic tenets of takeaway and delivery. The customer orders the food, the staff have a massive screen which tells them what the customer has ordered. The staff members bag up the correct food and give it to the customer... however in this restaurant...

We visit the drive thought at 23.20, on arrival the vehicles was moving very slowly. We chose lane 2, as others were using it. When we got to the front, the male employee only took orders from lane 1, after 6 vehicles had been served,...

Half the things I ordered not available inc strawberry and cream frappe on 2 visits. Food I could order wasn't of a good standard. Coke served without ice and was over sweet and flat. Staff were polite. The best part of this experience was the...

Absolutely disgusting levels of customer service, always get the order wrong and the amount of rubbish inside and outside the restaurant is another level. Prepare to wait a long time for your meal to find out it's wrong and it makes you feel like an...

Hello, i would like to open a complaint against Bridgwater Mcdonald, because i did paid for a Sprite drink, but they put tap water instead...i did take away Tried to call their number several times, nobody answered, so shame and dissapointed service... I will attach...

Really poor experience. Long wait time for order, very bolshy “manager” (Late) when I went to find out where my food was. I asked her name for a complaint and she told me quite aggressively that there is no point complaining as it is a...

Used the drive through, qued for 5 to 10 mins as busy. Ordered 2 x Double Cheese Burgers, Medium Fries and Cheese dippers with dipping sauce. Got barely luke warm double cheese burgers, 1 out of 10 for quality. No Fries. 4 Cheese Dippers NO...

Ordered on the drive through, it was busy but seen it worse there. We paid and they told us to go to a bay, we waited 15 mins in the bay before I went inside a asked where our food was. When I side I...

Everytime I come to this McDonald’s (which is most nights around the 12-3am time) there is never a milkshake meaning I’ve got to order a drink that I never actually want I understand that sometimes the machine maybe broken or need maintenance and that’s fine...

By far and a mile the worst mcdonalds in the UK! I work nationwide and travel extensively abroad and the staff/food and service in this branch is atrocious. Never have they got my order correct or complete, the staff are rude every time, I never...

Poor service this morning and attitude of staff, disappointing to say the least. Just wanted to grab a meal and go but staff not interested at all.

Just like the other reviews my last three orders have all been incorrect ranging from wrong items to missing items and cold food. I've now given up with this place as all you'll get is a £5 voucher. Not even worth complaining trust me. This...

Turned up, ordered on the machine at 6:31pm, paid and NO receipt was given. Alerted a member of staff who informed the manager she then asked us what was ordered then told us the number. I thought great no problem! Only 15 mins later saw...

Crew trainer Chris very polite, really enthusiastic, awesome service,very happy and cheerful looks like he enjoys the job

Food is always OK, but they are forever forgetting half there orders, I get they are very busy......

I am a nhs worker and I feel very angry with the fact it takes two seconds to add a blue light card discount on my order. I asked the McDonalds employee to add it as I forgot when speaking through the drive thru. When...

Absolutely diabolical visit to this establishment disappointment to the franchise. Fanta was water and not even fizzy we called to hear they’ve been having issues all day guessing they just thought we wouldn’t notice the fact we had piss coloured Fanta instead orange fizzy, when...

Opening business during this pandemic is a great effort. My first thanks for that. Went for breakfast take away and couldnt fault it. Will visit again tomorrow.

As there is no trick or treating this year my wife took our two young sons to visit Grandparents dressed in their favourite scary outfits. Drove through Bridgwater McDonald’s on the way back & treated the boys, only to get home & find that the...

Always enjoy a Maccy D's breakfast, called into this branch twice whilst visiting the area recently. Fast ordering, delicious food, all as expected.

Never have we been asked to produce both our NHS cards for our breakfast discount...but today for some reason they demanded to see both my husband's and mine ...we were both Wearing our NHS uniforms an I had my card but husband's was in the...

I've come across some bad mcdonalds before but this one is head and shoulders above any, everything I asked for I had to ask them twice took my food back to the house and every item I orderd was wrong, food tasted like some one...

Really let the name of macdonald's down absolutely hopeless. Why bother having a drive through if all your customers have to go inside because their orders are wrong . We pulled up at the lanes in the drive through only to be ignored and watch...

I've never met a more usless bunch of idiots in my life, if it wasn't for the fact of not another mcds for miles I'd never go here again, yet again I ask for diet coke.... Get a full sugar one I'm diabetic, couple months...

We ordered a takeaway,collected our order and left. Then realised there was some food missing from the order. Went off again then found a clump of hair inside one of the veggy burgers:( Took it back and got it replaced , but can you beleive...

Had a great experience at this McDonalds, it was perfect for a late night bite to eat! Thank you to the friendly staff for their service.

You can never get a mcflurry here and the milkshake machine is usually broken. Slow service, regularly have to wait in car for 15 minutes for food.

The McFlury machine is broken - this is what we have been told for the last few weeks each time we have visited this store. No apology or explanation given. Apart from this the service is ok and the food is hot.

Had a very fast visit via the Drive Thru recently with some very nice staff serving and some excellent food:

I had a veggie burger as meal and everything was hot and fresh, good quality of the food. The manager that served me she was very polite and with a smile on her face all the time, makes the experience much lovely when you see...

I have just come back from new york, whilst there i went in mcdonalds and had chicken nuggets and fries, their fries were nice and hot and abit fatter than the fries over here,so really enjoyed them. But as for the nuggets ,they had a...

Had a great visit at Bridgwater McDonald's! Ordered a Big Mac meal and was very impressed with the quality of the food and service.

Go to there every weekend for a treat for the kids today extra treat due to kids birthday . Most times order has things missing . Today ended up with over £7 worth of stuff I didn't ask for the service there is terrible. You...

Called in after shoping for a treat for my daughter. Plenty of tables and all clean. Service quick and staff friendly enough.. Only grumble was the crossing outside to walk over for safety Had a car parked on it!!!!

Meal was adequate, but the drink was virtually unpalatable. So slow to serve, except for the tea and the soft drink, the tea was far too strong and the ice was already diluting the coke.