McDonald's in County Durham

Bliddy useless on way back now got the order completely wrong inside the bag even though it's right on the sticker. Check your order before you leave as someone there can't read n just chuck anything in

Lately nothing but problems, rude colleague on drive through giving attitude when I had a problem with the app

24hr, usual decent maccies. The mc pickup spaces are usually closed but other than that its fine

Food was greasy and squished. Big mac totally fell apart.

Good to grab some food and a nice coffee

It's dirty Ron's, does it really need rating? It's cheap, emergency use only.

ordered food at 7.08pm. received email to say food arriving at 7.35pm. food arrived at 8.08pm & was cold, ice in drink had melted. very disappointed.

This was the sorry excuse for a burger that I got from this McDonalds this evening. This is supposed to be a "Philly Cheese stack". 10 minutes I waited for this and finally delivered by a surly young man with next to no personal skills.

cold and no fries with burger deal

Nice clean McDonalds and the service was good.

Just got a big mac meal was delicious and the staff were helpful and polite

Yer you can eat it. But you can't live on it. Its about twice this year.

My breakfast meal was Perfect! Great value for the 2 breakfast muffins! Thank you! 🤩

the food was absolutely freezing, items were missing, delivery driver rang me and had attitude and ordered me to come outside my house for my food instead of knocking on the door, absolutely appalling, don’t even want the food now

Food was great, delivery kept getting delayed, took a while to prepare.

every single time we order from here theres always something missing how hard is it to read an order and check the items???

Wish I could give the delivery a top he was so kind

Not a McDonald's regular, but on the road and this was only option other than cold sandwiches or costa and bun. Ordered a sit in and it came in a bag. Double Philly, is this really a Philly Cheesesteak? It was cold and sticky with a sad pickle. Bun was rubbish, do people really prefer these buns to proper bread?

Food was freezing cold, delivery driver was lovely and polite.

MISSING FOOD FROM A SIMPLE ORDER HOW IS THIS POSSIBLE!!!

there was alot of missing food and what was there was stone cold

Didn’t arrive as the driver didn’t know the area! Driver was rude, don’t be a delivery driver if you don’t know the area. Disgusting manor!

Chips weren’t cooked properly I had to put them in my air fryer everything else was okay

Food was freezing cold and drinks flat and split

Staff very pleasant and helpful. Sitting area neat and tidy

it was horrible delivery time got pushed further and further back and when it finally came it’s all stone cold and my drink is flat!

Even though was early the food was freezing wasted in the bin this place is getting worse n worse

Not coming order here what happened

OK food. But just occasionally.

It is what it is for us it was all there was

(MATTY MANAGER) rudest person I’ve ever spoken to telling me my food wasn’t cold whilst I’m sat with cold food in front of me and my 4 yr old not eating his chicken nuggets because they were cold , told me to come back through even though I couldn’t because of fuel charges in the work van , absolute jobs worth , rude little boy wants sacking , missing dippers and toppings on my Philly stack , no offer to replace meal or refund, hope we meet again soon matty

Food was wet as coke was tipped and leaked all over the food

it was great food was nice but I they didn't give me my other nugget and also charged it without even giving it to me

this was delivered to England and I am in Belfast in Northern Ireland. I couldn't cancel the other and haven't received a refund

Curier took to more drops and the food is cold.

You didn’t give me my sweet curry dip even though I didn’t add it to my order. You should still know from past orders that I can ONLY eat my maccies with sweet curry dip. Please keep this as a note for future orders (which will be tomorrow) thanks in advance guys xx

Items missing phoned McDonalds rang rang till it rang off

Food is OK, tastes just like the food at all the other McDonalds sites around the uk. Good service, I've found that 80% of the time, I almost always get what I actually ordered.

food incorrectly prepared and no refund

Went in the drive through- no queue at the ordering point but queued for ages to collect the food. I suspect Deliveroo etc where being given preference and/or they were very low on staff.

They need to train their staff on the coffee machines. They will send out a cappuccino that is god-awful. It's as if they don't know what one should look like. I would say at least 5 out of 10 have to be sent back.

Just a standard McDonald's, good to stop off at when driving on the a1/m1

I dont like this type of food. But unfortunately, my grandchildren do.

Very busy ordered on the app served to our table in just a few minutes piping hot

hot choc had spilt over soaking thru the bag and leaving half a cup of hot choc. soaking everything else in the bag! very disappointed.

Good choice, but all McDonald's have the same menu, so you know what's on the menu. It was a clean, friendly staff.

poor delivery driver sent to wrong address other side of the village . finally arrived but cold .

I must b cursed with Macdonalds. I've used the app 5 times in last year. three times it's been my items missing. At least the girls items were there. The 4th time our order was present and correct. The last time however I ordered Chicken big mac & they sent an ordinary big mac. I wanted try chicken one. I asked for a mcchicken sandwich and they sent quarter pounder with cheese. neither of the girls 9 nuggets boxes were there. Tried just eat it says delivered & not here. the shop not answering

my food hasn't been delivered

Just what we needed after a long journey up from the south.Great place with lovely,warm friendly staff,made the start of our family holiday magical!!

Annoyed as requested delivery to be made to front door but delivered to back door so no idea had arrived and I have mobility problems…..

Its McDonald's, if you want it quick go here, if you want something special, don't bother

Went for breakfast..the food was cooked fresh but literally thrown together..BIG NO NO !!! I like food to look nice and it jusr didn't.

Nice food and was warm when it came

Always ok when we visit this one.

food was cold and the time was changed and still was on time

Missing several items and food was stone cold and my coffee was empty because it has spilt all over the childrens ice creams!

Missing items from order. Food came then the driver came back a further two times to ask for the code. Unhappy with tonight’s service

my meal was freezing cold when it arrived it's happened a few times now not

If you got to mcdonalds in 2024 you really need to educate yourself

Gave us no sauces or straws for our drink even when I’ve left a note asking them not to forget the sauces

Reasonably priced meal considering it's a service station. Not too much of a wait.

Absolutely appalling service, nearly 2 hours late, for freezing cold food! Would not recommend ordering.

Wrong drinks were delivered but easily rectified through the app. Credit received towards next order 👍

As expected from a fast food joint!

food cold driver wouldn't leave food until we give him a code after 10 mins and food getting colder he just give us it.

Slow drive through place your order pay only to be told to park up 22 minutes wait not impressed

Also Costa Coffee motorway service.

Visit here regularly with work. Last week twice and this week always a problem with the porridge been cold . Both occasions last week the same young quiet talking girl gave me at the food at the drive through . I went back through and she said she didn't know the minutes by putting 2 porridge in !! Yesterday morning a different young girl and again cold porridge. What is going on here ...

Just as you would expect from any MacDonalds

changed times all food came cold disappointed

As usual, good hot food served quickly. Was clean inside and staff are friendly.

Stopped off for Tea after a long drive with the children. Based within services, all of which were very clean and well maintained. Food ordered via touch screen and prepared quickly but fresh, all food hot which is unusual for McDonald's, nicest McDonald's we've had in ages and super friendly staff.

Food was bone cold and no sauces as requested.

missing 2 boxes of 20 chicken nuggets and the number to ring Macdonalds is invalid. have had to request refund, its a joke they can't get the order right - the order only consisted of 3 items

Slow service. Too many uber eat drivers.

Stopped off for a quick meal. Staff were quite unhappy and chips had the texture of leather. Burgers we're about average.

Firstly went to coxhoe as it showed up on the map, then went arrived in right village went to wrong house! Said it was delivered luckily i went out and saw them a few doors up.

They didn’t listen to my order at the speaker on the drive thru then the woman at the first window had to correct it then the young lad at the second window couldn’t read orders properly and went to give me a wrong drink. Food was nice and hit once give. To us

If you like crowds,queues and claustrophobia then this is the place, Sunday lunchtime. ..never again

food wasn't very warm especially the fries.

I didn't like food n service here, worst then else where.

Fantastic fast food place, the service from the lady behind the counter went out her way to make the visit memorable ( yes and this is only a McDonald’s ) well done.

chicken was a bit gooey didn't seam cooked

They didn’t bring my drink or my Big Mac burger

Useless delivery driver left front gate wide open allowing 2 dogs to get out onto a road. Tip given will never be done again and bad drivers like the 1 I got should be sacked instantly. Very poor service by a company that probably doesn’t care anyway

Lovely friendly staff. It was very clean Order to the table was very quick We only had drinks Chocolate milkshake so think I struggled to get it up the paper straw. Good texture good flame. Caramel Frappe again this was a good quality product and a good taste. It was well worth the break from driving. Posted 8/8/24

food was originally set to be delivered between 18.50 and 19.10, kept changing and was eventually delivered at 19.22 and was lukewarm.

Very disorganised. Kept forgetting to put orders out. I watched them bin 3 different orders. That said the food was decent

Missing items and cant get a refund!!

Not bad, given its on a motorway service station. Nice touch with the books available for a donation.

Went to a different address. I live at 9 linden road DL179NR west cornforth

Food was not delivered as stated and had to reorder, terrible as my house number is next to door!

It's the same great taste where ever you go

I'm not happy. I ordered this. I had to pop out as my daughter wasn't well. just leave it at the property instead of taking it away. terrible. I want refunding or my food back. greedy

I gave clear instructions and still phoned asking where we were stood for 10 minutes to try and explain we were in the industrial estate not a housing estate

A solid Maccy D just off the A1

Nice laid out large McDonald's with as always for some unknown reason has half of the seats closed. The ordering machines could do with an upgrade of the firmware and a few layers of the grease scraping off them. The food was actually close to the pictures of the online menus which is another rare occurrence.

Delayed arrival and stone cold food.

Lettuce in the hamburgers apart from the bun, fries cold and not salted, inexperienced service, instead of working, the people who serve the food talk to each other.