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2.6

Based on 1.565 opinions finded in 2 websites

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Nº 541 in 612 in Rhondda Cynon Taf

CUSTOMERS TALK ABOUT DISHES WITH..cheesechickenpaynuggetscokeladybacon

comment_iconOpinions

Prioritise uber and just eat collections over actual in store customers. Customer relations people need to 'lose their jobs' attitudes are beyond. You'd think how long you wait the order would be correct. Go figure .

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Kerri Kyte . 2025-01-03

MORE AT Google

I am compelled to write a review because this place is shockingly abysmal. I go here maybe twice a month, and it gets worse every time. on the last 2 occasions, I've parked up to enter the store as the app refuses to let me pay on it anymore. (According to Google store reviews, it's not just me either.) I scan the app and order on the touch screen, choose takeaway, and "yes please" for a bag. and for the second time in a row, there's no paper in the machine, so I just remember the number they gave me. no big deal. I wait a little while, and then someone yells my number and pushes a tray of things towards me. I looked at it, then at the staff member and said, "Can I have a bag please, I've paid for one." They then practically throw a bag at me, to which I respond, "I'll pack it myself then." there was a customer by my side that I'd seen previously complaining, bringing a burger back to complain again. I spoke to her and mentioned how the service here had become terrible (loud enough for the staff to hear). I took my food and left. upon unpacking the food, what a surprise, no sauces. I checked the order label on the bag that clearly said, "Curry sauce, ketchup, bag." I won't be coming back to this McDonald's. There are too many let downs and too much disappointment. All this seems to have started since they started doing deliveries, and from the reviews I've read, those customers aren't happy either. Come on McDonald's, try harder.

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Known As Gar . 2025-01-03

MORE AT Google

The food was cold , and the service was appalling. Plus, restaurant was dirty

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Mathew Llewellyn . 2025-01-01

MORE AT Google

Just shambles. 9/10 delivery orders are usually incomplete. Either a missed sauce or wrong toppings on burgers. We let it slide for a long time but repeated mistakes made me write this review. On our most recent order, missing 4 portions of fries and multiple sauces (the premium ones that you HAVE to pay for). They just don’t care. Hope head office sees this and actions something about that consistently terrible branch.

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Zee . 2025-01-01

MORE AT Google

Probably the slowest service I've ever encountered. Some of the food is either missing or cold, every single time I order. By the time I get a replacement of my stale cold chips the rest of my food goes cold. If it wasn't the only place open 24/7 I would probably never order here. Honestly fix up your staff because this is ridiculous. To wait 20 mins for a cheeseburger is laughable especially when it's not even busy. What a joke of a restaurant Edit 1 with pic : what even is this... no improvement

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p s . 2024-12-31

MORE AT Google

Don't know went to asda store next door

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Elwyn Griffiths . 2024-12-27

MORE AT Google

Food is often cold or you have to wait for it in parking bays. You need to focus much more on your visiting customers instead of your Uber deliveries.

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John Denton . 2024-12-27

MORE AT Google

Ordered food around 10pm it's now 12:45 no delivery absolutely terrible won't order again

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Sarah Reynolds . 2024-12-27

MORE AT Google

Food never arrived even after 2 hours for delivery on top they refused to answer the phone 20 calls in what a disgrace of a company willing to take money and not provide product never order again

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Callum Gravell . 2024-12-23

MORE AT Google

Slow service and maybe 1 in 10 staff members actually smile when you collect through the drive thru.

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Rebecca Kearton . 2024-12-23

MORE AT Google

never picks up the phone food is cold tight the the salad, never gives you dips with you pay for them now Iv been waiting g 1 he and half and can’t get no answer

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Keenan Holland . 2024-12-22

MORE AT Google

Worst McDonald’s in South Wales since taking on deliveries. Queue for ages, park up to wait for ages, food always comes cold and fries half empty.

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Deklan Hughes . 2024-12-21

MORE AT Google

It's ok but its slow service from time to time it's most all the time

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Rhydian Davies . 2024-12-20

MORE AT Google

Worst McDonald's what I visited, not even in Uk but in whole Europe. If you don’t want to get upset just try another restaurant. The restaurant was empty, couple of drive through order and I saw 3 drivers for collecting food at 22:34. We ordered a simple big tasty and big mac. We waited 22 minutes for cold food, my partner opened the big tasty with ginger hair stuck in cheese, I went to counter to ask for bbq sauce, 3 people avoided me when finally someone asked what do I want! So my partner got food after 30 min wait! Luckily we didn’t go to rush ours :D The customer care lady asked is everything ok, and we told her not really, she apologised and offered dessert, but we refused. Never ever again, I rather go to Talbot Green!

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S Alizee . 2024-12-17

MORE AT Google

Terrible service ! Drinks came pretty much half full

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Rhys radford . 2024-12-14

MORE AT Google

i ordered a delivery at 2:28pm and it is currently 6:42 and it has still not came and it says it’s going to come at 7:10 but it keeps on delaying 5 minutes more every 5 minutes

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Starr Thomas . 2024-12-08

MORE AT Google

Staff prioritise delivery and drive through orders more than in store orders

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BIG-BAD-JON-74 . 2024-12-08

MORE AT Google

Worst McDonald’s I’ve visited in my life, shame it’s the most local to us, staff are unhelpful, parks up every car that goes through the drive through, and never got a choice of dips (probably have but the staff are too lazy to get from the stock room). To be clear I don’t expect Michelin star service, but the service here is appalling.

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Jac Reed . 2024-12-07

MORE AT Google

Great service and friendly staff.

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Kath Crawley . 2024-12-04

MORE AT Google

Cold food simply awful this is worst McDonald's ever

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G J B . 2024-12-02

MORE AT Google

I ordered a mc Crispy and 6 chicken nugget And I only received 6 chicken nugget and the driver is been extremely rude to me

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Jake William . 2024-12-02

MORE AT Google

Asked by Google tonupdate my review today, 2nd Dec 2024......The review and rating remain unchanged unfortunately. Not great as usual (drive through review). Fast food is the mantra of McDonald's, yet everytime I stop here for something quick I get parked up for way too long! Then the order was wrong. This is the third time in 6 months that I have visited and it has happened every visit. I am used to the customer service being functional and lacking any form of care, but they are failing on their core purpose of fast food at this one. Not a happy customer this evening

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Stacy Reid . 2024-12-02

MORE AT Google

Always have time park up and waited over 30 Minutes for food. Sauces missing and food was cold

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Laura Farmer . 2024-12-01

MORE AT Google

worst mcdonalds ever. should be shut down. if I could rate it 0 I would. putour order in on just eat 2 hours ago and still says preparing. won't answer their phone. I've been here before it's terrible service. always has a massive queue for the worst quality food. it's also known to have rats too. SHUT IT DOWN!!!

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Paige Wilson . 2024-12-01

MORE AT Google

Probably the slowest McDonald's I have ever been in never actually managed to get through the drive through with out being told to park up, which is constantly full then the food comes out cold

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Aiden OD . 2024-11-29

MORE AT Google

Disgusting service order wrong and cold. Again asked to park up and wait for my order which was burgers, this has happened on my last 2 visits with my granddaughter won’t be going again. Only interested in fulfilling their online orders at the cost of people who go there.

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Jonathan Middle . 2024-11-28

MORE AT Google

Shocking! Don't think they have got my order correct once. Food is freezing cold. Come on....how hard is it.

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matthew rees . 2024-11-20

MORE AT Google

Don't order from here the food was cold and my partner ordered a big mac with no cheese or onions but when it arrived it had nothing on it

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Carrie-Ann Vincent . 2024-11-17

MORE AT Google

Useless , take your order take your money and don't give the order too many times now and they were not busy will never go there again thieves

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Peter Pettigrew . 2024-11-16

MORE AT Google

Refuse to serve fizzy drinks with the breakfast menu. They 'don't have any' when asked, this lroblem goes away at 11am onwards.

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Nagrom Hellion . 2024-11-14

MORE AT Google

disgusting! absolutely freezing cold food even though it was cooked fresh waited way to long for it

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Peach Puddin . 2024-11-13

MORE AT Google

ordered from here 2 times. the first time half of our order was missing and tried calling up to get it fixed but no answer after multiple times trying to call so we left it. second time we ordered online and got delivery to have food missing and stone cold food. tried to call multiple times and no answer, so we drove there to get our order fixed. spoke to a lovely girl (who i can’t fault at all) who got our order completely remade, but yet again we were still missing food. i wouldn’t waste your time as it is impossible to call and get anything resolved as staff can’t be bothered to pick up the phone. really disappointing.

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brook dean . 2024-11-12

MORE AT Google

This outlet just shamelessly stole from me. I ordered 25£ worth of food, they sent me a pack of chicken nuggets worth 7£. If some random person stole money of you like this they'd be charged for robbery, yet Mcdonalds does it and it's ok? Absolutely disgusted and if it's not sorted by tomorrow I'll be making a complaint to the police.

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John S . 2024-11-10

MORE AT TripAdvisor

Ordered then had to visit as they missed off more than half my order. Complete disaster of a store. Ordered late, 2 burgers missing from the order and a box of 20 nuggets. Totally unable or willing to resolve the issue, so 3 people had to go hungry, trying to get refunds was worse than getting blood from a stone. It's was on me to contact just eat who were laughing at the mistake, they refunded 1 burger of £6.09 for £2.72 then refused to correct it 3 days of trying to sort it out with customer service and constantly told i had to resolve with just eat even though I told them just eat refused to do anything more. That even came close to resolving the issue.

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Peter Grant . 2024-11-06

MORE AT Google

I am just concerned that the drive through person cannot understand what it means when you order 2 medium big mac meals. The order had no fries and when checking the receipt it didn't even have the correct order on it. I am speechless, I have no words

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Eryl Chedzoy . 2024-11-02

MORE AT Google

Great food struggled to park took me 30 min to get in to park because the q for the drive through was blocking the parking spaces will be avoiding between 5 and 7 from now on

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Robin Hall . 2024-11-01

MORE AT Google

Absolutely discussing get us to pay all this money for food to get delivered and you cant even get a order right I ordered cheese bites and instead of them you put chicken nuggets all the coke come spilt everywhere and to top it off the food was stone cold will

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Megan Nacagilevu . 2024-10-27

MORE AT Google

Great place,it's so busy now not sure what they can do about all that traffic.Drive through always have a wait at the moment.

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BJW . 2024-10-20

MORE AT Google

Food is either hot or cold, problem being the time you wait for your order in drive through as delivery drivers seem to get priority, also, carpark is too small for the custom this McDonald's gets, especially when you're asked to park up to wait for your order and find the carpark is full

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J J . 2024-10-20

MORE AT Google

Again! Don’t know why I came back, the manager clearly needs sacking!!!!! Just ridiculous and an absolute shambles of a McDonald’s!!! Again! Was asked to wait in the bay but NONE available because I clearly wasn’t the only one, AGAIN!! Waited for our food on the side of the road, when our food eventually came there was no burger in my daughter’s happy meal, so again had to wait for her food. Just ridiculous, it really needs sorting out. My 1 year old son would run it better than whoever already runs it, who clearly needs more training or sort the issues out because there is more problems being added since my last review and nothing is being done about it.

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Chlo . 2024-10-19

MORE AT TripAdvisor

Brilliant, I love McDonald's as does everyone else and it will always be a place to go

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Cian James . 2024-10-19

MORE AT Google

Shocking forgot my £3 cheese bites, food was cold all too busy chatting my bag was sat there for 10 minutes girl said oh sorry, won’t bother again always clueless kids working. Team leader Katie young girl got a stinking attitude too. Won’t answer the phone either useless.

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Rich Richards . 2024-10-18

MORE AT Google

Food stone cold again, no dips even though I ordered 20 nuggets. 1 double 1/4 cheeseburger arrived with just the patty and nothing else. Fanta half full, milkshakes half full and melted as was the mcflurry. I will never order from here again. This is a regular occurrence. How can they get things so badly wrong

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clarehowells1@yahoo.co.uk Sugarclouds . 2024-10-18

MORE AT Google

Told delivery driver not to park on my dropped kerb. Guess what he did. McDonalds hiring foreign drivers again who can barely speak English. How they are able to drive. Then ordered a double quarter pounder on mcdelivery. Guess if they cannot follow simple instructions, they cant count either. Typical McDonalds Tonypandy. Rubbish service always on delivery.

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Phillip W . 2024-10-13

MORE AT TripAdvisor

Absolutely terrible threatened to call the police on for me nothing and it was someone else and they was judging me cause I was with boys and the security guard come over to me saying he’s on the phone to the police and he said get out now while iv order my food and he’s gone up to the till hes got my food im grabbed it iv asked for the manager and it was all sorted but the security has come up to me many of times telling me stuff to get out and it’s out of order for nothing iv done

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Alfue Fortt . 2024-10-12

MORE AT Google

I don't know why I even went there. There are loads of nice cafes in the area and would serve you with a smile and edible food for the same price

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steven pain . 2024-10-10

MORE AT Google

Every time I come I'm always missing something in my order, this time no cheese in my burger , no milk for my tea , and no dressing for my salad,, EVERY TIME !

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gemma rowsell . 2024-09-30

MORE AT Google

You will always be parked up for ages waiting to almost always get cold food

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Richard Fletcher . 2024-09-28

MORE AT Google

ordered 6 chicken nuggets and gave us 5

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sam Owen . 2024-09-28

MORE AT Google

Can be great if it was consistent every time

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Katie Bounds . 2024-09-21

MORE AT Google

Fed up of ordering at the drive through to be told to park up when I've only ordered a double cheeseburger and a happy meal. Very hit and miss mostly miss. Cold burger and I wish they'd leave the fries in until they are cooked. Don't bother asking for milkshake pretty much always unavailable. When it's done right I love McDonald's and they used to be consistently good but now it's the opposite and worse since they do deliveries which take priority I think.

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carl thomas . 2024-09-17

MORE AT Google

Waiting time if you go in to eat is terrible always have to wait 10 to 15 minets to give a order they seem to egnor customers in side I have been there more than ones and have to leave as I would be late for work nobody is willing to take a order inside only want car customers. Have not got a app and just want to use cash.

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roz williams . 2024-09-16

MORE AT Google

A huge disappointment for us. The food was cold when it eventually arrived. Drive through queues are too long, and when you finally get to the window, you're told to park up and wait. It's a great idea if there are any spaces. All in all, it is a dreadful experience that unfortunately seems to be the norm for this restaurant.

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John Martin-Jones . 2024-09-16

MORE AT Google

0* RATING ALL OVER. Absolute disgrace of an environment, no slander to McDonald’s as a FRANCHISE but this place/location and staff members are awful. Never can get an order right no matter how simple. No sauces, ever. And I’ve paid multiple times here to always be let down to the point where loose appetite. Also NO ONE on customer service phones, if you’re lucky to get an answer, you’d be met by a childish screech of a scream by a staff member to be hung up on. Never again. 👍🏼

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cherie p . 2024-09-12

MORE AT Google

Genuinely one of the most badly run, slow fast food places I've ever been to, how is it that I can somehow wait 20+ minutes for a mcmuffin and it still comes out ice cold? Just get rid of the Ubereats stuff, staff are clearly overworked, I genuinely feel sorry for them. I would give this place a zero if I could. This place costs too much, has too few staff, and the quality is abysmal, fast food used to be something cheap you could grab on the way home and now for a filling meal you're looking at £8 minimum.

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Medli Evans . 2024-09-12

MORE AT Google

Fast food restaurant. Never heard such a lie in my life. All I wanted was a chicken mayo and had to wait in a bay! My baby was in the car sleeping, so I couldn’t just run inside and get it. Was told to park up but again no bays were available because I obviously wasn’t the only one that had to wait for food. Bloody ridiculous. Had to park ridiculously so your poor worker, which 9 times out of 10 they’re old, are running around looking for cars here there and everywhere. Instead of just saying park up maybe put a system in place where you know how many bays you have, sort them out first and get them cleared before telling more people to wait!!

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Chlo . 2024-09-09

MORE AT TripAdvisor

3 nights in a row I called here on way home from work and each and every time they was closed. Reading the other reviews now I have dodged the bullet. Unfortunately can not give 0 stars to leave a review.

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Rhondda Rider . 2024-09-06

MORE AT Google

Food was ok better than on a delivery.didnt receive all of our order had to go back and ask for it.ordered one plain cheeseburger and the rest of our cheeseburgers were plain.the restaurant was full of teenagers so the toilets was locked so couldn't use the toilets.could of done with some aircon the place was too hot and the opera music that was playing over the main speaker was terrible.

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Hayls G . 2024-09-05

MORE AT Google

Worst place to go for food.😤🙄 🚸⚠️👎🏻

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Jessy Julie Williams . 2024-09-02

MORE AT Google

Always got to wait ages before being served just a load of kids working there that talk amongst themselves service is terrible food is always cold. Won't eat from here anymore

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Leanne Fry . 2024-08-31

MORE AT Google

Can't find any working numbers for any complaints lines for mc donalds. Also no option to complain on the app. So for starters - to make a complaint is not straight forward which is wrong. We waited 35 minutes - only to find out or order had actually been forgotten. The restaurant was full top to bottom with kids messing around and the staff could not cope with managing them and also could no make our food order. It was absolute mayhem. Really disappointed. Had no food but left with a very upset 3 year old.

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Sydney Elkins . 2024-08-28

MORE AT Google

Usually spend approximately £35 a week here, disappointed today, people who ordered after us were being served before us. Fries came cold as did the tea. The food only turned up after we enquired as to its whereabouts. No apology for the wait, was also disgusted that staff were mixing up the waste. What is the point in having separate sections for plastic and cardboard if the staff put it all together.

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RJ B . 2024-08-23

MORE AT TripAdvisor

Rarely gets an order right. Really embodying their clown mascot.

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Ryan . 2024-08-18

MORE AT Google

Went on a Friday evening and several teenagers were hanging around outside which staff were handling well, no issues with our order even though we modded everything, inside was clean and calm

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Emily . 2024-08-18

MORE AT Google

Level of service was standard for this chain. Food was ok but nothing special. When It comes to the atmosphere omg there was at least 50 teenagers, I. There if not more so very noisy and boisterous. Had 1 security person there who had no way of keeping things in control , even most of the staff where quite young. Never will I go in there to order again, if I have to I will be using the drive through.

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Leanne Morgan . 2024-08-18

MORE AT Google

Good always takes very long and last time I went my food was cold and the chips were soggy and greasy. Avoid this one and go to a different one

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Joe Lewis . 2024-08-12

MORE AT Google

Half the food order missing again! Obviously not able to cope with the volume of orders they take online/in store/drive through/app. Quantity over quality! Very unhelpful and rude staff when contacted to raise issue. Not suprising when the Managers customer service skills need some work! If you have any issues don't waste your breath complaining, they couldn't care less! Would score a zero stars if it was an option.

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Carly Davies . 2024-08-06

MORE AT Google

The place had molds the workers were horrible and my chips were freezing

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Kayden Williams . 2024-07-29

MORE AT Google

Went to the drive through, only wanted a mcflurry, queued for 15 mins to be told no mcflurries. Stuck in the drive through with no escape for a further 35 mins. Cars were beeping their horns wondering why they wasn't moving, probably about 30 cars behind us. Never again.

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denise thomas . 2024-07-29

MORE AT Google

Service was quick but the breakfast wrap wasn't wrapped in the box so when I opend it its contents went everywhere good gob it did too as there was a big hair on the cheese from the breakfast wrap 🤮

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Brenda Faulkner . 2024-07-27

MORE AT Google

Food always takes forever. Doesn’t taste like real food. ALWAYS forget sauce even when you pay for it. Every single time so then you have to walk back in, wait 15 minutes (genuinely that long) to get served just to get your sauce. By the time you sit down your chips are already cold.

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Apollo Military . 2024-07-24

MORE AT Google

Foods always cold on delivery, and when you go through drive through and inside the shop constantly waiting ridiculous times. “ Do you mind parking up” for a cheese burger happy meal - you having a laugh!!! Don’t do uber eats if you can’t cope with the customers demands in store and driver through,

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Nathan Davies . 2024-07-19

MORE AT Google

Delivery service is a shambles waiting nearly 4 hours

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Courtney Williams . 2024-07-19

MORE AT Google

After years of waiting for McDonald's to do deliveries it's made things 100% worse for tonypandy store I don't think I've gone through drive through once and not been told to park up it's absolute joke you might as well go in to get it the time you wait And the majority of the time the order is even cold or wrong Don't get me wrong it's not as bad as KFC in porth but It could be improved

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Matthew . 2024-07-12

MORE AT Google

Food was nice and hot,table service was good

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Mark Watts . 2024-07-10

MORE AT Google

First time was bad enough, had food delivered, missing items and what was sent was an embarrasment. I called and spoke with Supervisor Libbie, no help whatsoever, I eventually called Main Customer Services and was offered 2-free medium meals, never arrived. The wife has order from them today to give them a second chance, big mistake, ordered at 9.05 finally arrived at 22.38 FREEZING COLD and surprise surprise no-one the phone is now constantly engaged, (taken off the hook). Poor Customer Service, Terrible Food, Really needs new management and a better area management to follow up on this place.

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Ricky . 2024-07-09

MORE AT Google

If you’re a fan of hot food, DO NOT order delivery from here. I think the driver stopped for a shower, watched some TV and run a few errands. I got frostbite from the fries. Absolutely awful.

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Daniel R . 2024-07-08

MORE AT TripAdvisor

We had a delivery with Uber the food turned up stone cold and the sauces were missing and they still had the audacity to still charge us for them disappointing

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Angel c . 2024-07-02

MORE AT TripAdvisor

Absolutely fuming waiting for almost a hour for my food to come, the ice creams come back melted! The food was cold. Paid £30 for nothing! Absolutely shocking I’ve never ever had to wait this long before there has been so many people complaining! But still nothing seems to be getting done about it.

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morgan . 2024-06-27

MORE AT Google

Fairplay either the staff are like drips I ordered off just eat breakfast come up to 31 pound had someone else order tried ringing them 15 times no answer how lazy can they be so mentioned them twitter

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David Williams . 2024-06-14

MORE AT Google

Absolutely LOVE when they give me a Diet Coke when I’ve ordered a normal coke EVERYDAY without fail, outstanding

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Nell downie . 2024-06-13

MORE AT Google

Need to teach the staff the difference between chicken selects and halloumi fries 😡 another wrong order again can't tell the difference between chicken nuggets and chicken selects 😡

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Eluned Lewis . 2024-06-01

MORE AT Google

Had to wait 55 minutes for table service, mad a complaint to 3 different managers, to of the managers we're very rude laughing at me because I made a fuss, and wouldn't give they names to me but like did give is name and finally sorted my order out. I will never come back here again. And I will mack a full complaint to head office ASAP,

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Robert Rees . 2024-05-31

MORE AT Google

Constantly have to park up everytime we come. They give us our mcflurry then 20mins later come with the food!! Managers are there getting paid to just sit around and not do anything! Would rather travel to Llantrisant for warmer quicker food, them travel 2mins down the road! Sort it out Tonypandy!!

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Cute b . 2024-05-29

MORE AT TripAdvisor

Cold food! Terrible customer service - avoid!

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molly james . 2024-05-27

MORE AT Google

Slow service at the drive through cold food

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Liz Smith . 2024-05-24

MORE AT Google

Worst McDonald's in the whole of south Wales don't bother wasting your time order will always be wrong and food will be cold, absolute shambles.

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Anton Merrett . 2024-05-21

MORE AT Google

The foods fine. It’s McDonald’s, but why do we have to park up every single damned time? Want a cheeseburger? Better park up. Want a wrap? Ooohoooo park up. Fast food is not possible at this location. Don’t bother.

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Peter Gill . 2024-05-18

MORE AT Google

I order of just eat and the delivery driver ATE my food and marked it as DELIVERED absolutely disgusting

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SNOWEZ1 . 2024-05-12

MORE AT Google

These guys won't give me my salt on my chips I would like to know why my chips taste like the bottom of the sea :(

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Tiko . 2024-05-11

MORE AT Google

The worse place around can't get a simple order right!!! Always cold and soggy never order from here again 🤮🤮🤮

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chelcie Ali . 2024-05-09

MORE AT Google

Shocking!! Paid £33.00 for an order to be delivered and it was delivered to somebody else,so didn't get the food and mcdonalds will not pick up the phone.

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Meander03294451810 . 2024-05-06

MORE AT TripAdvisor

Took an hour and a half for food to be delivered, even though the courier had been there for most of the time. Food was cold and we had missing items

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Frances Wright . 2024-05-02

MORE AT Google

Disgraceful. Horrible quality and service is despicable. AVOID!!!

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Sara Pool . 2024-04-27

MORE AT Google

Friendly staff, great quality food. This has been my third visit and the speed of service is below par.

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Mark Sutton . 2024-04-24

MORE AT Google

Can't find where to contact McDonald's regarding my concerns funnily enough easy enough to find links to orders. Visited Tonypandy tonight with children. Couldn't wait to get out of there. Full of teens throwing food and drinks and staff watching on. I can't blame the staff at all there seemed to be no person there able to stop this as staff also young. Very uncomfortable atmosphere and in all fairness staff would be there cleaning up the mess as soon as people left. Not a place for a family would appreciate McDonald's supplying a contact email to voice my concerns for customers and staff wellbeing.

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Lucy Rowlands . 2024-04-14

MORE AT Google

Place is always full of kids, the manager who I complained to was very rude and dismissive that my food had somehow gone missing, after waiting 30 mins for it. She approached me when i asked to speak to her and just said "What!?" She was more interested in arguing than finding my food. she shrugged her shoulders at me and said "mistakes happen" The security guard there was very nice, however this will be the last time I set foot in there. I'd also recommend avoiding it if you're not a fan of youth clubs.

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DarkBreed85 . 2024-04-12

MORE AT Google

The most soggiest chips I have ever ordered from a Mcdonalds. The wrap was completely pathetic, there was almost 0 filling and the tiniest piece of meat which was dry and hard. Even my dog didn't want to eat it. I ordered to take out and was refused a refund. I'm sorry, but this Mcdonalds is an absolute disgrace.

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Aaron Riley . 2024-04-12

MORE AT Google

The only saving grace at this branch is Darren Grubb, he's a ray of sunshine on the otherwise cloudy pile of disappointment this place is. It hasn't been "fast food" for ages now, you'll park up for at least 10 minutes for a standard Big Mac. If they at least let customers stay at the window until the order is finished, then the massive queue would alert others of the chaotic mess awaiting them.

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Stephanie Washington . 2024-04-09

MORE AT Google

A quick service with excellent food served.

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Norman Norris . 2024-04-03

MORE AT Google

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