McDonald's in Lincoln

food always good from here and delivery driver very polite thankyou

Drinks spilt so have half left and my foods ice cold 👌🏻 same as always

Food is cold, waiting time was more and more every minute. Our deserts is not here at all (hot pies) . Mcdonalds get worst every time we order.

Food cold, clearly been made 40 minutes ago

Fries were not cooked properly

Waiting for food for a very long time and then once came drinks had spilled and was only half full

Could of done with some sugar in the bag with coffees but al good

On time but the time they said was soooo long. Food was cold drinks were spilt

What a surprise you don't get the Minecraft toy meant to with the meal

Was not happy to find the seal broken and the food cold

Driver held bag with drink upside down, causing 75% of drink to spill and leak out of bag, leaking everywhere when handed to me.

Nice food tonight quick service and clean toilets . Good McDonald's

Shocking service, possibly the slowest restaurant going.

A decent McDonald’s, coffee is good and if I ever eat there the food is always fresh and hot

No food came and only one coke I didn’t even order a coke I ordered a double cheese burger, hamburger, medium fries and 20 chicken nuggets

Driver was super polite I wish I tipped now, you should make the tipping option after not before because I’ve tipped 5 pound before and the meals come half order and drinks were spilled so please add the option

Food is always cold even when not busy drinks come half empty most of the time the quality of this McDonalds. Every time it gets worse I have just received a McDonalds breakfast that is un edible it’s that bad why is this the norm now it’s absolutely unacceptable 🤬

top marks for customer service !! we ordered our daughter some food but unfortunately they had ran out of milkshakes so instead they gave her a free cookie, different drink and a lovely not saying sorry.. Great customer service thank you so much. I have had orders come wrong before(not McDonald's)and the restaurants have said nothing so whoever sent this order out we appreciate you. thanks again :)

wrap was warm and cheese bacon flat bread was cold

How can you miss 4 items in an order? Thats crazy. Read the order and place the items. Big mac missing, 20 chicken nuggets missing, coke from the philli cheese meal is missing like how man. Now i have to reorder them and wait for the refund to come in whenever it will come in. Useless.

Ordered a large choc got large vanilla corded medium Shamrock shake hot large Fanta. Missing McFlurry. Usually good service from here.. Not good

2nd time ordering as my kids begged me. Last order was half missing. This order turns up, also half missing. No Nuggets, no Selects, seriously it's not hard reading a list and putting things in a bag. Beyond a joke...

Arrived 3! Yes 3, hours late, then had no chips with the meals, no milkshakes so 2 drinks between 4 and no fries for anyone. Its awful....

Have received just part of order

Needed heating in Microwave which was no problem!

Very slow, 20 mins to get cheeseburger & fries, bad system, focussed too much on Just Eat etc, won't be going back

Yet again a 45 minute wait then gave up and asked for a refund , to get a manager making excuses of short staffed , order only just come through the system when it was time stamped on receipt 45 minutes ago and its normal to wait that long and everyone does . When everyone that came in after us got served way before us. Then a young girl said our food was on the table now so what's our problem at this point I just asked for a refund and left , in all 50 minutes for fast food is a joke and rude staff thinking we are the problem is just the finishing touch. McDonald's needs to remember it's fast service convenient food.

Half the order was missing had to go to store and get the whole order done again!

Why did they change it. It's gone from a bright airy place where you felt a good energy to a horrible negative dark feel. Worst makeover I've ever witnessed, should of left it alone

I honestly wouldn't order from here anymore.everytime I order I'm missing items.this time I called to ask them to double check my order but yet again I'm missing food.its ridiculous now

Rubbish food only for sad lazy people 😪

Quick breakfast was easy to order fast service and kept very clean

Food was cold and chips are half filled

We ordered a large fries nd got near enough a medium fries

Second time in a row coming here and the order is incorrect. I came here two weeks ago and ordered 5 chicken selects meal and I got a Big Mac instead, even though the receipt on the bag said chicken selects. I came here this morning and ordered 2 breakfast roll and hash browns, and redeemed a free cheese and bacon flatbread from the McDonalds app, and I come home to find there's no flatbread at all - even though the receipt on the bag said 1 cheesy bacon flatbread. The food I did actually get to eat was nice though.

last 2 out of 3 orders had missing items. not impressed

Refused to deliver our orders inside. Had to go out and collect them.

food was really cold even though delivered on time. how does that even happen and its always with mcdonalds especially carlton centre

delivery driver didn't Come to my door

Delivery quick. Friendly service. Food was only just warm but enjoyed anyway

food never arrived . . .. . . . . . . . . . . . . . .

food cold, drinks spilled, order not quite correct was supplied with onions despite requesting no onions ( could be a problem for people with allergy's if they dont follow instructions) Normally they are pretty good, but this time not so much

Thomas is absolutely amazing.. Very friendly and excellent service.

Our order was pushed back twice, we waited almost 2 hours for it to get to us..

very nice polite delivery man

Food arrived ice cold, coffee packed next to mcflurry - so ice cold coffee and melted icecream. food couldn't be re-heated so most in bin

no ice in drinks. Sprite drinks mixed with Fanta

They said they will put a train in my mum and I never got my food

got a book in happy meal instead of toy

Unfortunately when I opened the bag it wasnt my order, instead of the deluxe due deal I have a Philly stack burger and cheese sharebox

Just the burger but I ordered the meal

missed my 3 year old happy meal?

It wasn’t even delivered to me. I’m severely unwell at the moment. I’m unable to eat solid food. After a week of not eating I thought I would try to get something in before going to sleep. He never arrived. I even messaged him to say I was at the Carlton centre. I’m in agony all I wanted was a ficking milkshake. Whoever the delivery driver is needs to be ficking sucked

Oddly slow service for a McDonald's. 20 min wait. Didnt order anything special. Food was good though.

Drinks had tipped over inside the bag and were mostly gone! Soggy mess was delivered with no care or attention.

who ever made my food deserves a raise. they added lots of orea pieces on my mcflurry just how i like it. thankyou

One burger was missing & one of the wraps had bbq sauce and it shouldn't have.

absolutely disgusting the staff don’t even bother with situations they kicked us out for something we didn’t do we asked them to check the cameras and they didn’t do nothing and kicked us out

Was okay but need to be more careful with drink as they had split

Yet again freezing cold and numerous items missing. It’s not difficult to put 6 items in a bag surely?

What's happened to this place. Since the refit customer service has gone our the window. Don't get me wrong, the staff are great but the wait times are ridiculous even when quiet. Countless times when eating in I've had to chase up simple orders after waiting 30 minutes to find they have been sitting on the side waiting to be brought to the table, and then being cold. The meals are also poorly presented having been thrown together. Even mc flurrys take 20 minutes to appear. Come on management team, sort out out. Very poor service.

very polite lad, good was lovely too

"The car park's design at this location is severely flawed, particularly for disabled access. The absence of clearly marked and conveniently located disabled parking spaces near the restaurant entrance forced me to utilize the drive-through. This is unacceptable. While the drive-through service was prompt, the quality of the food remained consistent with typical McDonald's standards: visually unappealing, compressed burgers that bear little resemblance to advertised images. My inability to access the restaurant due to the lack of accessible parking prevented a full assessment of the interior, a first for me. Despite the site's apparent popularity, the fundamental issue of inadequate disabled parking renders it inaccessible to a significant portion of potential customers. This is a critical oversight that needs immediate attention."

Missing my big mac and some fries food was also cold had to re order my food for my son because didn't get order.

Quick to deliver food on a busy day, chill atmosphere, food hot and employees nice and welcoming

Had to reorder my kids dinner because missing my main bit to his meal and when i get a new order food was cold had pay 2 x delivery fee as well really not happy won't be ordering again in hurry!

Quick process from ordering to being delivered. Patient delivery man whilst fetching my code👌🏻

Very good food like always. Was like a bit late bit too long but a bit late. And good enought to be good

food was cold and ice cream melted milkshake melted and no straw

Had a mc crispy chicken very good

Very nice only just warm though..

the food was cold and the drive went somewhere else before coming to us

delivery time kept changing which considering it was around 3pm no need to take so long when the food actually arrived it was stone cold. delivery man was nice but food shocking

Missing items from my order also food was cold and dried…

Order in complete the chips what I got are cold anyway

Would have been 5 stars but they forgot my sauces and my mozzarella dippers weren’t the best. Everything else was good tho :)

First time it’s ever happened but my order didn’t turn up at all

Wrap was wrong, happy meal was wrong items and was cold

No straw and forgot a food item but remembered the dip it came with!? so annoying

Food arrived freezing cold and got £6 back shocking

Ordered a caramel frappe from McDonalds and there was no frappe at all it was just cream caramel sauce with a bunch of unblended ice I have never had this problem before but for the last 2 trips it has been the same thing full of ice not blended

The worst McDonalds I’ve ever had. Food arrived, handed to me by a delivery driver in a rush, coke leaking from the bag and dripping all over my hall. Delivery man said normal for McDonalds and to take it up with them. Coke all over the x2 melted McFlurries in the bag too. Tamper strip had been removed from food bag and food was completely stone cold. Mozzarella dippers rock hard, chips hard and cold, stale cold chicken nuggets and cold Big Mac with way too much sauce in it! Inedible and binned.

Food was cold. Had no straws for the drinks or spoons for the McFlurry’s. We were missing a couple of items as well. We requested to have stuff taken off the burgers which was completely ignored. Overall it was a really poor experience.

Came within 15 minutes of ordering. Lovely food, perfect Sunday breakfast.

Food was cold and items missing from order.

Very good Called when I filled out delivery address wrong

This place has had some real problems in simply getting the orders out. I waited 43 mins from ordering at the booth to getting food after trying to get my money back. I was was one of the lucky ones. One lady was there before me after ordering online 30 mins prior and still hadn't received food before me. To be fair it was busy but there were a lot of upset customers. The online and drive-through orders is having a huge impact on McDonald's. Food was hot, but it took me having to ask for a refund to get the order completed.

My burger and fries were cold when they arrived .

time kept getting pushed back food is freezing and on top of that missing a brownie

Probably the worse McDonald's in Lincoln. Waiting 15-20 minutes in the drive through is a standard experience. Food then comes cold. Milkshakes don't taste right. Never had a good experience.

thus mcdonalds is absolutly shocking never get what you order as alwayds missing items i really do nit understand how they carnt read a small order i think you need to stop hiring people who clearly canony read honestly miffs me off its everytime i order i only gave 1 star because i had to to submit thus order

No straws or dips provided. No ice in drinks. Sprite mixed with Oasis.

First order in a whole year from McDonald where everything is correct, with sauces AND still warm! Fantastic delivery driver, friendly and polite. Wish they was all like him!

It's a Maccies at the end of the day! But the service was good and the store is kept nice and clean. The food is as you would expect at a McDonald's cheap and cheerful!

Yet again got given someone elses order. Nothing i had paid for showed up.

Standard McD food the down side it gets very busy and can be hard to find a seat. The dining area staff are fabulous, they tend to be older people who really take care of customers.

was a bit cold when arrive but could eat it still

Wrong food order recieved this is twice in 1 week now got no food order as wasn’t food I ordered fuminf

Food was okay but old fat had been used to cook chicken pieces so we had to leave it

went for phone to get number and guy was driving off, not good customer relations and shouldn't be doing job