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3.5

Based on 2.991 opinions finded in 2 websites

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Nº 256 in 323 in Breckland

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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It's McDonalds, not fine dining. That said, this McDonalds is better than most I've been in (all over the world). It's clean, it's fast, and the food is surprisingly slightly better than the usual mediocre. Don't get me wrong, it's not deliciously gorgeous, a Maccy Ds burger is the same the world over (with a couple exceptions), but from here I've always had it cooked fresh, and served with a smile.

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Sam Hazzard . 2024-11-02

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I only bought myself a cheese burger. But the whole thing was rock hard. As if it had been stood a while

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Rufus Cool (RufusCool86) . 2024-10-29

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Food horrible and cold even the wildlife let it won't vist again 😒

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Adrian Blackburn . 2024-10-28

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Being there last week, both of my boys had egg bacon muffin and both of them Being sick all day!! Vomiting 2 times!! NEVER AGAIN FROM THERE!!

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Anna “Malika” Malik . 2024-10-25

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Paid for food on collection point in swaffham and food was in dereham collection point 5 double cheeseburgers nearly £12 so had to pay again in swaffham not happy won't happen again.

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paul harris . 2024-10-22

MORE AT Google

Visit here regularly , never had a bad mcdonalds here, fast service on drive through , food always hot and well packed , everything you expect from Mcd's, staff are always friendly 👍👍👍

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k . 2024-10-18

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Very busy stop. Usual food, lukewarm not hot.

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S. Artingstall . 2024-10-15

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Standard Maccies - you know what to expect

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Andrew Simpson . 2024-10-13

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Only go occasionally but every time has been very good. It's always clean, you don't have to wait too long for your food. They've always had what I wanted. I do love the chicken pieces - best around.

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Magda Allen . 2024-10-08

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Best MacDonalds Fries in 30+ years hot & fresh 🤘

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Benjamin James . 2024-10-04

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Enjoying the app... Rewards seen to be making it worthwhile.

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Karen Gower . 2024-10-04

MORE AT Google

Its McDonald's noisy and crowded. Food was good and staff were excellent

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Jess Dines . 2024-09-26

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Quite often food is cold here, the drive through takes forever to get through for no real reason and we usually end up getting asked to park up and wait further for the food.

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Joe W . 2024-09-25

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Great place for a quick bite to eat and toilet break.

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John Woods . 2024-09-25

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By far a better experience than dereham branch,staff are friendly always get serviettes food is hot and rarely any technical issues unlike dereham

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Stephanie Groom . 2024-09-21

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Only called in for a toilet break with the wife. but had a bite to tide us over. bog standard McDonald's, flat cold lifeless burgers and fries. Coffee was passable i knew i shouldn't have eaten, my guts was grumpy for the next 100 miles. I'd rather have a KFC 🍗.

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David Penney . 2024-09-21

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McDonald's is always a nice treat but what has happened to the size of the burgers.The big Mac is now the little Mac.I have family that live in Texas and they would not put up with what we get here in the uk. What you get does taste good though.

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Anthony Wheeler . 2024-09-17

MORE AT Google

Just popped in for a bite to eat. 👍

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Ian Frisby . 2024-09-16

MORE AT Google

Fast service, and friendly staff

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Jojy George . 2024-09-09

MORE AT Google

Had no hot chocolate or milkshakes, and we only stopped for a drink whilst on a road trip. Shame It's been happening at a few donalds lately. Another one had no burgers, Go figure

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C w . 2024-09-06

MORE AT Google

Excellent service here especially as it was really busy at the services as a whole

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Linda Smith . 2024-09-05

MORE AT Google

It's a Maccy D. They are all the same. The staff here seem decent and the coffee is pretty good.

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Gary Freeman . 2024-09-05

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I've been here three times and all 3 times I got a cold and dry Big Mac🥲

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nyeste marci . 2024-09-04

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It’s a McDonalds’s and exactly as you expect. Expensive tasteless food served lukewarm by someone who doesn’t want to be there as much as you do.

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Luke Wales . 2024-09-04

MORE AT Google

Food was both burnt and cold at the same time. Won't be going back

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Daniel Case . 2024-09-01

MORE AT Google

Great place to stop ✋️ friendly place you can fuel then up your 🚗 or van then drive round the corner to drive through and fuel your self up

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michael mcguire . 2024-08-27

MORE AT Google

Yumyum super place. Kids stuff and grown ups too

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Allen Goodchild . 2024-08-12

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Called on the way home from football, food was the usual standard, but you needed a top coat, hat and scarf as the temperature in the place was absolutely freezing,

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Mervyn Carter . 2024-08-09

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orange for me and kid. too strong :(

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Riley Liqo . 2024-08-09

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Prompt service and friendly staff

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Stephen Bramley . 2024-08-09

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Stopped to treat my coworkers on way to a job really dislike the food myself

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yarco474 . 2024-08-08

MORE AT Google

Wait time extreme for fast food. Always need to check order before you leave drive through. Usually wrong

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Karen Smith . 2024-08-03

MORE AT Google

Maccy D's , you either like it or you don't. This one isn't bad

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Anthony Cooper . 2024-08-02

MORE AT Google

A typical McDonalds on a busy 'A' road; busy, noisy, lots of kids. Toilets rather smelly. If you want somewhere quieter and cleaner there's a much nicer roadside Costa Coffee a mile further along the A47 at Necton.

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Allan Sneller . 2024-07-30

MORE AT Google

Love this place wonderful food.

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christine edwards . 2024-07-29

MORE AT Google

Great food good fast service friendly staff

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edward smith . 2024-07-25

MORE AT Google

Piss poor service, always giving me the wrong order. Wait times are ridiculous and the staff just don't care. I've complained at least 10 times over the last month and it always falls on deaf ears, with no apology or attempt to remediate the situation. Terrible branch, starting to think it's time to travel to the Lynn or Dereham branches. Update: after a saga of cold food, wrong orders and an unkempt restaurant, with rats running wild, and customer service that do not care about the customers, I've given up. Not worth visiting, appalling service and customer care. Will be taking my business elsewhere from now on. Shame on you!

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Alfie Thaxter . 2024-07-25

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We just had a lovely meal from there,and we meet Natasha she work in there lovely girl,very friendly and very helpful. All the stuff is brilliant include the manager we meet . We'll done keep that way guys .

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Mariantonietta Giovoni . 2024-07-23

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Burger was burnt and strawberry milkshake tasted like vanilla.

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Battle Dome . 2024-07-14

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Fed up with getting food that dose not match the photo

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neil harold . 2024-07-14

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It's what McDonalds does, drive through good good, great quality, friendly staff

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Tony Parkins . 2024-07-11

MORE AT Google

Standard McDonalds food, quick service, used the app so can't comment on atmosphere

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Paul Cave . 2024-07-11

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Really cold, heating stopped working

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Fraser Jackson . 2024-07-09

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Was in today at McDonalds in Swaffham. Ordered the New Hat Trick burger. I end up getting the meat way over cooked. Looked nothing like on picture. I literally not even joking I had 2 the smallest pieces on onion and blob of ketchup that was a nice of a pea. Ohh and it was also cold. Absolutely dry and gross. Definitely not happy, one freaking bit.

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Mobile10074644383 . 2024-07-09

MORE AT TripAdvisor

Went through the drive through just had a tea

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Andy Radomski . 2024-07-07

MORE AT Google

Very nice food , very clean and tidy restaurant

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kevin jackaman . 2024-07-07

MORE AT Google

Staff friendly, but the food wasn't very hot and my big mac looked like it had been put together while blindfolded. My wife's cheese burger wasn't much better. It was all a bit manic & confused, but maybe Sunday mornings are really busy? Would I return 🤔 ......no.

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John Smith . 2024-07-07

MORE AT Google

Very clean. Good food and services.

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Anna-Marie Clarke . 2024-07-06

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This seems to be one of the better McDonald's restaurants as they got the order right 👍 first time, and it tasted really good and was hot

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Daniel “Danno” Harvey . 2024-07-04

MORE AT Google

Stop here every few months . Very clean and good service

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sarah hewitt . 2024-07-02

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Call I often to use facilities always clean. Food just generic mcds. But edible.

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Jamie Grant . 2024-06-23

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Again, rated on the toilets, not the actual food or drink they supply (because we all know its terrible anyway) not the best toilets, not very clean at all tbh. Said on the chart it had been cleaned every hour.. but I'm not so sure about that

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Rik Quinn . 2024-06-23

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Very clean and tidy considering how busy this one gets. Parking can be a little tight but it's a perfect position on our way back from Lincolnshire for a rest and refuel

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Glen Martin . 2024-06-22

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It's mcds so nothing amazing , but the mcflurry was rather good

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Andrea Gurney . 2024-06-18

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Fries not freshly cooked, service bad, the young man just held out his hand for the money didn't tell me how much until I asked, burgers we had were hardly warm. Not impressed at all, gone down hill since my last visit, l will not be recommending this Swaffham to anyone.

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david day . 2024-06-16

MORE AT Google

Busy when I arrived around lunchtime. But food arrived relatively quickly the only negative was after a 5 minute drive home my coffee was luke warm

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Nick Ferris . 2024-06-11

MORE AT Google

Same old,I personally don't like the system of doing more people out of job's and still increase price.

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Phill Robinson . 2024-06-08

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McDonald's are always handy for coffee anywhere and that's usually the reason for our visit. Coffee was ok. Didn't eat but what others were eating looked ok. I must say it was one of the cleanest we have been in

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Dave hallam . 2024-06-08

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Good little McDonald's this one. Always stop here on our way to Great Yarmouth. Clean, tidy and always been great service.

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Tom Roberts . 2024-06-03

MORE AT Google

Drive through but as efficient as usual and good team at widows.

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Mark Every . 2024-06-01

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Been here a few times but the last couple of times they’ve missed a whole entire meal out and this is now the 2nd time. You don’t get what you paid for always check it

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Becca - Louise Loader . 2024-06-01

MORE AT Google

The service I received was excellent, friendly staff and fast delivery of food. One if the best restaurants I've been into

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Keith Coverdale . 2024-05-31

MORE AT Google

Pleasant staff and fast service.

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dirty0harry1 . 2024-05-30

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Food order was wrong , Then had to order extra chips online as lady insisted. What a load of rubbish ! Would have been much quicker at a till with no body in que .

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Leanne Kemp . 2024-05-28

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Very busy place not very customer friendly

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Teresa Hedges . 2024-05-27

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Always make a good bacon roll and coffee!!

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Amy Bradnam (Amz) . 2024-05-26

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I do love a maccers. Pretty standard experience. Nothing notable

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J JB . 2024-05-24

MORE AT Google

Very clean , service was fast, food was hot, customer service excellent.

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Brian Copeland . 2024-05-21

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We went into Macdonald's Swaffham today and was rather shocked by the shocking customer service. A young lad served us and there was no Hello, please, thank you or anything, in fact he didn't say one word. I know Macdonald's are not known for paying a decent wage but that's no justification for just dumping a customers food on the counter without saying a word. DM Norfolk

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D.F Norfolk . 2024-05-20

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So very slow to take order then waited ages for two simple items. Don't go if your in a hurry.

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Robbie Collins . 2024-05-20

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We arrived here approx 11:30pm. Had to purchase food using the self serve touch screen.(this was possibly due to having limited night staff) One of my friends had cash only, so was unable to place an order. (I placed an order for) The wait time for our food was long and the aircon was on which made it quite chilly. Good amount of parking onsite and drive through also available.

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Paula S . 2024-05-20

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Too busy with just eat riders .absolutely a waste of time

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Matthew Reveley . 2024-05-09

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Staff polite Not my favourite but it was on the way home from Norwich When are McDonald's going to cater for people that are gluten intolerant

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Roger Dimmock . 2024-05-08

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It's a good Mc Donalds not a lot I can say

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Simon Dobrzanski . 2024-05-08

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Not been in a McDonald's for years - great location and really pleasant staff - especially Sonia - your service and interaction made the meal for us. Thank you.

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paul adcock . 2024-05-07

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Come people. It's the golden archer's.

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Barry goddard . 2024-05-01

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Friendly guy on first window, AWFUL service from second window, girl with tattoos on her arm, had a right attitude, threw 1 frappe at me and said go park in the bay I have to change the blades to give you your second one, no straw for the first frappe, 15 minute wait and no second frappe, I go round a second time and I get no apology and she throws a second frappe at me, again no straws and by now the first frappe has completely melted. AWFUL!!!!

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J S . 2024-05-01

MORE AT Google

Rude staff and long waits at the drive thru when there is no queues. Staff too busy talking. Waited 5 minutes at the speaker just to have my order taken...

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James Bond . 2024-04-26

MORE AT Google

I really rate this McDonald's. They run a tight shift and the food is always hot and well presented.

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Anna Howlett . 2024-04-23

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Not bad. Nice little treat the tiny birds sit on your car expecting to get fed. Toilets are OK, gets busy

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Steve P . 2024-04-19

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Nice place to stop for a break and something to eat

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Vicky Felgate . 2024-04-10

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Very hard reviewing a McDonalds, you know what to expect when visiting one. The only negative, I ordered a banana milk shake and strawberry. The strawberry tasted of banana for the first few mouthfuls, then it changed to strawberry but very weak tasting.

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Richard A'Court . 2024-04-08

MORE AT Google

It's not always possible to stop with the truck. Just a few spaces to park a truck.

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Egidijus Brazlauskas . 2024-03-28

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Would have given 5 stars but as is often the case there were no milkshakes

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Yvonne Newman . 2024-03-25

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I live in Ipswich Suffolk 🇬🇧🇬🇧 So was jus a visit The waitresses Need a #gold star Especially #kelly Who was lovely 🌹🌹😻😻

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Tom Taylor . 2024-03-24

MORE AT Google

The food was good as usual, service and the location were great.

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bijoy tg . 2024-03-12

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Just a pity one has to baby sit the ppl packing the food in to the bag, drove home 12 mile only to find I’m missing 2 double cheese quarter pounds, order 53 (8/3/2024)

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Charles Rule . 2024-03-08

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Standard maccies really, service was a little slow

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Minardi 05 . 2024-02-28

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Very helpful and friendly staff

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Alan Rattenbury . 2024-02-16

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Excellent McDonald's. Very quick service, always clean and the staff are always very helpful and friendly too.

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David James . 2024-02-07

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It wasn't particularly busy but it was loud and staff cleaned the tables but not the screens which were covered in fingerprints, i wouldn't let my child touch them,the food was okay but barely warm,not sure we would visit there again.

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Amanda Vale . 2024-02-05

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Best McDonalds around, food always hot, very efficient

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Linda Hothersall . 2024-02-04

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Great staff in drive thru, queues can be expected particularly when I use around 0800 but that is to be expected.

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Mark Every . 2024-01-21

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Typical modern fast food restaurant. Using the McDonald's App with delivery to the table makes eating quick and simple, although a bit impersonal.

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Richard Hitchins . 2024-01-17

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Best double sausage and egg mcmuffin ever. Great staff too.

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Jack Horn . 2024-01-17

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Very nice went in plenty off parking quickly severed to the table was hot .Clean place friendly staff

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Chris Skipper . 2024-01-13

MORE AT Google

My husband and I drove from Watton all the way to Swafham McDonalds for our order that we made through the app DU83. My husband pulled up and simply said “we have an order number” via the app. We drove up to the window paid. No need for much communication cause the food was ordered in. We sat in the the car waiting for a very long time. It was early in the morning about 3:45 am. Finally police officers came to our window and said that McDonald’s staff said they smelled alcohol on my husband that was driving. That was impossible because never of us was drinking. And I thought it was weird that they claimed they can smell alcohol from the window when they barely acknowledged us. We were there for less than 60 seconds. My husband is white and I am African American from the usa. I have never ever seen such a thing. The cops gave my husband a breathalyzer test which of course he passed and they apologized for the issue. The police also inquired about me and my husband said that’s my wife and she can’t drive. And she also didn’t drink. It’s nice to know that even in Great Britain your obsession with race continues. I will no longer be eating at McDonald’s anyone more. And I will be posting this on Facebook. Racial discrimination shouldn’t be promoted at McDonald’s.

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Hatshepsut E . 2024-01-05

MORE AT TripAdvisor

No more detailed reviews of Macdonald's from me. You all know what they're like.

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Jason Howard . 2024-01-02

MORE AT Google

Gave me the wrong sauce, asked for sweet & sour gave me sweet curry?? And on multiple occasions had undercooked fries. Also theres a lack of fast in fast food, barely anyone there and had to wait forever for our food.

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Castiel M . 2023-12-31

MORE AT Google

Quick easy no problems all good

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john doughty . 2023-12-25

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