McDonald's in Liverpool

Wouldn’t let us go to the toilet. Really rude considering the toilets are in use. Thanks so much MACCIES, you’re legends. Incredibly rude bouncers and workers, shouted at us for trying to use the toilets. Maybe just open them??

Pedí una hamburguesa singular y dos bebidas, esperé una hora y diez minutos para mi comida, pregunté por el progreso de mi pedido y una empleada con un chaleco de alta visibilidad me amenazó con echarme cuando le dije que esperar más de una hora para una hamburguesa singular y dos bebidas no era suficiente. Tan pronto como recogí mi pedido y me senté, el portero me dijo que podía sentarme a mi mesa. El peor McDonald’s en el que he estado.

Typical McDonald's in the centre of Liverpool near the Central train station. Busy location. Reasonably tidy place. The 🍟 where a bit dry but the burger was fine. Beware of the homeless people hanging around outside.

It's a McDonalds that sells the McDonalds menu of foods & drinks.

After climbing over the junkies unconscious in the doorway…I entered a filthy, greasy hole with staff who are clearly not paid enough to provide the full service. Broken stools, slippery floors. The table I was at looked like it hadn’t been cleaned all day with grease, food smears sticky seat. .My Order was missing dips and when I asked the girl, she sighed, and said what flavour? no apology, no even an acknowledgement of me. I was made to feel I was in the wrong for even asking. Latte I had was so strong it was undrinkable. Will not be using Macs any time soon. Certainly avoid this one in Liverpool. I would give feedback on their website, but the kiosk machine was broken, so I had no receipt. Their website also couldn’t recognise any Macdonalds at my location, even when I was in it!?

big Mac was stegustig burger bun was burnt like rubber burgers were like rubber i could not eat it even my dog won't eat it burger sauce was really bland i definitely won't order from there again

the usual mcdonald. too much crowded this branch. u can barely find a seat. queue is long for ur food. little messy. u can order from the digital screen. small seating area. bathroom available. a second floor is available. waiting area for ur food is very tiny.

Este McDonald’s puede salir mal con la comida y es un servicio lento y el ambiente es un poco demasiado pequeño y por lo general está ocupado y a veces haces que la gente entre en ti y no es aceptable

Great McDonald's just don't like the toilets being 1 man and 1 women next to each other and sharing water basin. My daughter didn't feel comfortable going the loo with a man there washing his hands.

There are a number of staff behind the counter for a small group of costumers that nobody cares to clean the table.

Would rate fairly average compared to other McDonalds. No issue with it but just in a busy area with a lot of drunk people.

I ordered a mighty McMuffin with no ketchup and 2 hash browns. The hash browns were undercooked and instead of my McMuffin, i received someone else’s bacon roll. My order was n° 98. I got the hash browns and the water i ordered but my McMuffin was swapped for order 97’s bacon roll.

It was a mc Donald's, but, the staff where really helpful and actually seemed to care about the food and service. Was my best trip to mc Donald's in an age

I don’t know what’s happened to McDonald’s but they are so slow. McDonald’s always had the benefits of being quick but it’s quicker in a restaurant these days

I’ve ordered a £5 meal deal from this store which is for limited time only i know it’s cheap but atleast i expected good quality as it is mcdonald’s but disappointing the hot chocolate is too bland the chips are soggy and not even salted that’s absolutely bullshit

food was cold waiting 50 minutes

Staff are lovely and food was quick+hot

5th time in a row that they’ve missed something off my order. Hasn’t even been busy either. Just lazy.

food is pretty standard and similar to every other mcdonalds. but this branch almost always messes up my order, cause why did I get a chicken nugget happy meal when I ordered a mcchicken meal? can't complain since after a night out I really don't care about specifics, but still very upsetting that this has happened more than twice.

Ordered through the mcdonald’s app and they put ketchup in the breakfast wrap that was customised to have no ketchup, which now can’t be eaten because i cannot eat ketchup ,contacted support who told me they can’t do anything and told me i need to call the store, called the store multiple times and had no answer so i can’t even get a refund on food that will not be eaten

Tried ordering from this one on the 16th and the cancelled my order after hour and 20 mins tried calling them now answer waste of time this place is don't order from them again

Just a normal McDonald's really

Wi fi was offline but McDonald's is actually what it is

Today I observed a Food Preparer at this Macdonalds; drop a Fries box on the floor, pick it up, put chips in, put the chips that were left on the side into the box, top the box up with a few fresh fries and serve it to me. I rejected my order. They didn't realise I could see them through these new counter hatches!

tards behind the counter cant be bothered putting the cream and toffee in the coffee i spend an extra pound for every time i go in hoping theyll do their jobs :). probably wasted like £10+ on just not being serviced. thanks 👍

Order arrived, and the doughnut was missing. Then we checked the order and the fries were cold! The restaurant wasn't even busy.... The staff member on the floor was very helpful however, otherwise I don't think I would have returned.

Waited 30 mins for my food, never stepping foot into this mcdonalds again

Went in this morning for breakfast. Only had a small order, waited 20 minutes or over. 20+ people also waiting. It was total chaos, people trying to cancel their orders at the same time. When food eventually arrived it was cold. Will definitely not be back!! It was only 9:15 in the morning. Wouldn't like to experience this place at a busy time!!

With the best will in the world, this is a scary place to be at 1am on a Sunday morning. Speedy service meant we didn't have to hang about and the food tasted of McDonald's.

City centre McDonalds. The staff do their absolute best to keep it as clean as possible.

Este McDonald's es un McDonald's en el que he estado bastantes veces, siempre tuve una experiencia positiva aquí y así lo demostró en nuestra última visita. Una buena salida de comida rápida, el interior es agradable , decoración y mobiliario típico de McDonald's y un montón de opciones de asientos repartidos por todo , es un gran McDonald's para relajarse. Pedí una hamburguesa doble con queso, papas fritas y cola, el servicio fue rápido y agradable, agarré una mesa donde comí mi comida de hamburguesa que estaba deliciosa, una deliciosa y llena de hamburguesa que era justo lo que necesitaba para prepararme durante unas horas. Realmente disfruté de mi visita a este punto de venta McDonald's a lo largo de Ranelagh Street, sin duda iré de nuevo la próxima vez que esté en el centro de Liverpool y en necesidad de una comida rápida, sin pretensiones de hamburguesas.

No flavor on the bueguer and the drink was filled just half. _____ The burger had no flavor and the soda was half filled

Rude staff customer service staff

Feels strange to write a review about McDonald’s.. but this is the best one in the centre. Chips are always hot and food seems fresh!

I ordered a mcdelivery yesterday at 4pm, as I tracked it on the link half an hour later, it said was 2 minutes away. Within the next half hour said was still 2 minutes away. I rang the uber eats driver he said he was in the street, went out and he wasn't. And then about 5-10 minutes later I received a text to say it had been delivered. So clearly It had been delivered to another address, and I spent £30 on my order that I didn't receive. I tried to ring the delivery guy again but couldn't get through. I know its not McDonald's fault. It is the delivery guy who clearly didn't have a clue about were my address was. But delivered it to another address 😡

I paid over £2 for a black coffee when I ordered a toffee latte. I was going to catch a train, so I only found out my coffee was wrong when I got on it. If they were busy, I could overlook this but I was the only one in the restaurant. I waited 10 minutes for the wrong coffee. I'll be going to Gregg's next time.

Overrun by feral gangs misbehaving The staff were pleasant and helpful so it was not their fault Shame about the behaviour of some people Food and service good

Best McDonald's in Liverpool! The energetic and kind staff create a welcoming atmosphere. The restaurant is always clean and warm, which makes it a great spot to enjoy a meal ❤️.

Clean and tidy, food served quickly

Food was amazing! Willow made sure it was perfect and was overall the best just from her customer service and overall work ethic! Will definitely always bring going back to this maccies just because of how amazing willow was

Toilets uncleaned, tables uncleaned and floor uncleaned. Staff unbothered and incompetent.

Lovely place to dine in. One of the popular joints for University students. Proximity (2-5 minutes walk) from Railway station makes it a decent place to grab a quick bite before the journey.

I door blocked with homeless people in a tent in the porch 👎👎 sorry shouldn't be allowed 👎

McDonald's is just McDonald's... It was late and it appeared to be busy.

Quick service, plenty of self service machines as well as operated tills to make your order with vegetarian and vegan options too. Accessibility isn't great as it's a lot more crammed since they renovated the store and it looks smaller and is denser. Also seating available upstairs. Toilets on site as well as changing rooms for babies. Well located in Liverpool City centre with 5 min walk from Lime St and nearby parking available too.

chemicals in your foods, what a harmful products you provide as food. I will NOT visit you again, I don’t want to harm my body and immune system by eating a Big Mac for example.

Cold no heating and kids chilling not even eating

Rubbish food, tepid, portion sizes have shrunk and prices have increased

Great food. YummY burgers but i am quite confused about the chocolate milkshake, i found that was like melted ice cream and hard to take sip from straw. Otherwise, the staffs were nice and atmosphere was amazing…

It's pretty much pay at the machine and collect from the counter, then find a seat. There is no table service or ability to pay at the counter

My grandson and his girlfriend visited McDonald's and waited around 25 minutes for there food when it came it was really cold they were that hungry they eat some of it they left all of there chips and most of there 20 nuggets but eat there burgers because there were a bit warmer I then told the waitress but nothing was done about it it was a lot of money to waste won't be going back

The usual McDonald's fare, plenty of staff which keeps the waiting time down.

Pub and bar hopping around this part of the city my twin brother Stephen and I decided to drop into this McDonald's outlet, been here before, always had a good time and so it proved on our latest visit. A big outlet, typical Mcdonald decor and furnishings including plenty of seating options spread. We ordered a double cheeseburger, fries and cola, service was quick, we grabbed a table were we munched through our burger meals. You know what you're getting with a McDonald's burger meal,a nice unpretentious burger meal,great value for money, very filling, we really enjoyed our burger meals in here before we moved on and as on every other visit to here we had a great time, this McDonald's is easy to locate along Ranelagh Street, a street and area teeming with pubs, bars, cafe's and restaurants. Well worth checking out if you're in the mood for a sneaky burger meal.

Quick purchase, brought to the table, just what I wanted for a quick snack on the go

Homeless place. Block chair and in toilet many people make love

Very good customer service but at night time too much drunk people came .

Staff need to smile and be polite

Today I spent £5 on three chicken burgers on the app, but I don't know what happened. My burgers disappeared, and the staff ignored me. My order number was 7, and I couldn't find customer service on the McDonald's app . In the end, I just Can order a hamburger redeemed with points

It's Maccys innit, who doesn't love it.

Food is not healthy but for fast food is a cheaper choice

Terrible service, very rude staff. I paid and didn't receive my order at all. Staff ignored me several times when I asked for my order. They didn't even respond to me

Like most people I go grab a wrap or something small to use the toilets not a place I would bring little kids and the toilets are appalling based on 5 or more visits over 3 years its never been any way hygienic and broken toilets food ok

It wasn't to busy and the service was fast, all food was fresh hot and tasty.

Normal macdonalds food chain quick service well cooked

Breakfast at McDonald's is what it is. Enjoyed it and the flat white was very nice.

Worst McDonalds I've been in. Crazy loud classic music, and waste, garbage and dirty tables all over. Workers that didnt respond on complains. Discusting.

Food was very hot and prepared fresh. Staff where lovely and it made a nice change to go to McD's and have it positive across the board

Terrible McDonald’s. Staff are so rude. Went tonight, got my food but they forgot the sauces. Went to get the sauces and guy at the till basically told me to get lost, as soon as I said excuse me he said were too busy and to wait, in a really rude aggressive way. So I waited for ages, then explained and he said I couldn’t get them even though they came free with the nuggets and told me to go speak to somebody else and left me standing there. Think someone takes they’re job a bit too seriously, no need to be rude and horrible.

Even though it was very busy the service was quick

All the hand sanitizer dispensers are empty inside the store, there is no soap dispenser in the men’s toilet and I’ve just stood at the counter and watched a member of the kitchen staff assemble a wrap and a burger with their bare hands. If you ignore these seemingly important elements of commercial food preparation then it’s not half bad! *edit* none of the kitchen staff are wearing gloves at all. Wild!

Filet of fish now size of a fish finger .

Asha served me and gave me impeccable service I am very impressed

We arrived dead on 11:00am not expecting to get breakfast but the lady on the counter said the breakfast options were still available. Good food and a very clean resteraunt.

McDonald's is pretty much always good for food.. The overall 4 stars is because it wasn't overly busy, so I shouldn't have had to clear the table myself. The toilets also needed some attention. This seems to be a regular thing in McDonalds. Very rarely do I come across clean and or tidy toilets. For the ladies anyway. I can't speak for the gents. Secret shoppers needed more frequently perhaps. 🤔 Or employ someone to travel around and do frequent checks 🕵🏼‍♀️

Messy It was paddy's day but tables not cleared Not enough staff

It was an early Sunday morning. All those who hadn't slept much or at all, were mingling with those who had. Food was OK, but you can't really mess up a Double Sausage McMuffin. Scenery was better due to some of the above bouncing off windows as they (finally) headed hone.

Good staff and great atmosphere

No table service.Door one mens toilet had no lock and there was no toilet seat!!

Not one of Macdonalds best. My food was cold & stale - who complains on a day trip to the museums 3 hours travel away from home? Not me No time for complaining just needed food and get on with the day It was awful. So disappointed

Normally get are Uber eats delivery from he never any problems always supper friendly when my wife opens the front door

Slow service and the staff seemed rude.

Very dirty. Staff standing around talking. Here 25 mins and still place filthy. Food cold and had to be returned Worst McDonald's I have visited Stay away.

It's McDonald's it's the same as 💯 others

Ordered a McSpicy chicken burger, the place was absolutely rammed so I expected a fairly long wait, the staff were shouting at each other and at the customers. The burger had a few strips of lettuce and barely any sauce. It was just the burger and the bun really. Dirty tables and seats. I'd not come again in a hurry.

Foor was actually hot for once and delicious

I come here alot and order the Big Mac meal. Always great however today the sandwich was cold and huge amount of lettuce. Not cost effective for McDonald's and the large fries were cold and looked like only a half an order. Not very impressed. Seems like the manager is slacking.

Slow service, restaurant is in sorry state. Chairs broken on both levels. Toilets upstairs in need of maintenance

McDonalds are pretty consistent in its offering and this one is no different. Cheap fast food. Well located on the corner of Charlotte Row and Ranelagh Street. Minutes away from both Liverpool Central and Lime St stations. There is a taxi rank also on Charlotte Row and many buses are all available all around. There are not as many manual ordering terminals in this McDonalds as opposed to most others. With many cheap bars surrounding this area, I'm sure McDonalds is a saviour to many of their customers.

One of the worst McDonald's we have ever been in . The Big Mighty burger was the Big OMG what is this truly awful. Really if you advertise a burger at least try and make it look like the photos

The manageress on Sunday was excellent and so helpful. It was around dinner time

Standard macdonalds... always busy..

Usual mcd experience... but messy tables

No soap or toilet seat in the men's toilet. Not nice for my kids to use the loo then eat after that!! Disgusting. Bring your own hand gel, or better still don't go there.

Really nice place good food good service what more do you want.

Pretty standard Mcdonalds. Relatively busy, and pretty good at forgetting your dips, but it is what it is.

Always in early morning, for a bacon roll and 3 or 4 hash brown's (I'm addicted to these). Friendly customer service, and keeps you informed about the wait for any part of your meal.

Very good service and yes really quick food can't go wrong 😋

Brilliant place for breakfast early in the morning with friendly staff who always make you feel welcome! X

THANK YOU. I live in L7 in always order from edge lane or kenny mcdonalds (they forget something every time, never once got my dips and never salt chips) Ranleigh came up on my Uber eats from in town I chanced it. Was the perfect mcdelivery don’t change I thing. Very happy person tonight!

Standard Maccies. Knackered, underpaid staff trying to placate kids using their social media to complain their burgers are not circular. Give them a break guys.