Based on 1.181 opinions finded in 2 websites
Based on 1.181 opinions finded in 2 websites
Opinions
Ben P was so kind and helpful when i visited today, made my trip to the airport that bit better. Would love my thanks to be passed on :) He recommended the chicken nuggets to me and they were an absolute treat!
Grace SF . 2024-11-02
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Fabulous service Ben shaun, roberto are amazing member of staff
Wade Brown . 2024-10-31
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Really nice staff, tammy was a credit
Lewis Fullilove . 2024-10-30
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Ordered a regular fries and there isn't alot of fries. It's freshly cooked tho. But overall it's a good BK 👍
Preciosa Ciano-Murphy . 2024-10-29
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Brown hair girl with glasses was very efficient….. Thx a lot, u made my day when you complimented me especially since I am autistic and have trouble socialising sometimes 🥺
immie . 2024-10-20
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Food was quick and service was amazing. Thank you to the girl with glasses and dark hair, who gave me my order, for her kind and helpful service.
Caitlyn Bassett . 2024-10-20
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Brilliant service from Nancy, lovely girl who made a stressful airport visit a lot brighter!
Emelia Rose . 2024-10-20
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Probably the only Burger King I’ve ever to been with no complaints. The manager not sure on his name was so friendly and even the way he spoke to staff he was just so gentle. Food was very quick and lovely I always love returning here on each Liverpool trip keep up the good work guys very friendly staff
Emma . 2024-10-18
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Didn't have any vegetarian options
Amy Gowland . 2024-10-17
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Food may be OK but overpriced, 2 double cheeseburgers for 11£, They're tiny
Piotr Kucybala . 2024-10-11
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Pleasant and quick service, food nice and freshly made
Alice Lavery . 2024-10-11
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We were served by Ben. He was so bubbly and great communication. He kept the place clean. What a great start to our very early day.
Lucy Eccleston . 2024-10-11
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Lovely food, friendly service and staff. Always happy to come here when I’m at the airport.
TheFirstHamo . 2024-10-10
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I must say that my visit service was quick ,The burger thing is a tasty, meal that's great value for money, Nothing was missed on my order. I left here happy and full. Thanks for Deimante, she very friendly and communication, importantly an amazing person. Highly recommend.
Jolita Slapakauskiene . 2024-10-07
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I had a great experience with Deimante's service at Burger King! She was friendly and attentive, ensuring my order was accurate and delivered quickly. Deimante's positive attitude made the visit enjoyable, and she went the extra mile to check if I needed anything else. Overall, her excellent customer service left a lasting impression, making me eager to return. Highly recommend!
Gailute Pupkeviciute . 2024-10-07
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Really nice burger, relaxing place to sit in too
Robert Doyle . 2024-10-04
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Nice fresh burger and chips,staff very friendly,nice clean unit thank you for a great Experience
Leanne Heyes . 2024-10-04
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Amazing service, very quick and prompt! Thank you very much Sean and Ben, made my Burger King experience good for me.
Paige Harris . 2024-10-03
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Thanks for the great service from Sean and rob, great food and fast service made a great start to my holiday
alex harris . 2024-10-03
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Would like to thank Sean and deimante for the fast and great service
Cheryl Thwaites . 2024-10-01
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⭐⭐⭐⭐⭐ I want to give a huge shout-out to Nancy, who works at Burger King in Liverpool John Lennon Airport. After a long day of travel, being tired and soaked from the rain, my friends and I were beyond exhausted. But Nancy completely turned our day around! She greeted us with the warmest smile and went above and beyond to make sure we were comfortable. Her attention to detail and kindness were amazing. She ensured our order was perfect, offering suggestions and making us feel so welcomed, even when the place was busy. It’s not often you meet someone who genuinely cares about their customers, but Nancy made a huge difference in our experience. Her hospitality and positive energy were just what we needed. Thank you, Nancy, for looking after us so well – you’re a star! 👑
Sam Duffy . 2024-09-29
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Dirty! Three, I mean, three guys who, in their own way, cleaned up the environment. Either they are lazy or they are incompetent, the result does not change: dirt on the tables, on the seats and on the floor.
Carolina Falcone . 2024-09-29
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Waste of £27! Onion rings very hard, burger tasteless, greasy and not cooked, chips cold
jacqueline jones . 2024-09-28
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Amazing service from from Ben and rob!!
Petite Bih . 2024-09-27
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Lovely food and service here at Burger King yummy
Andrea Sutton . 2024-09-25
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They always ran out of most of the meals on the menu and they’re very slow
iloveeatchoco . 2024-09-20
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Very quick service and friendly staff
Mike . 2024-09-19
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Good service, staff helpful, food fresh and piping hot
tom brew . 2024-09-18
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Had a whopper, no lettuce, no tomatoes , no onions and charged £8 and a half quid . I could buy a burger like that in Macdonald's. Your Liverpool airport restaurant has tarnished the burger king name with s##t food.
darren s . 2024-09-08
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Lovely staff fresh hot food and great service
Emma Heyes . 2024-09-03
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Ben and rob was amazing today and the food was lovely and fresh ❤️❤️❤️
Ella Fielding . 2024-08-29
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The food was great, the service was lovely and i was fed increadibly quick.
Gareth Still . 2024-08-28
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Anjula was lovely great service very smiley amazing food Thank you
Zoe Rutland . 2024-08-27
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Rob was amazing cooking food and the customer service skill amazing will attend again when attended airport amazing
Andrew Sorngaard . 2024-08-25
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Such lovely employees. Ready with a smile and so friendly! Food was delicious. Thank you!
Carina Roos . 2024-08-25
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I ordered food, food arrived, i ate food
Daniel Briddon . 2024-08-23
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Really friendly staff and service was very quick. Definitely would come again!
Charlie Telfer . 2024-08-17
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Great service from Brenden and Ben
Sean Harris . 2024-08-15
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Very good experience here. Food here was great but Aiden’s customer service was top top dollar. Made sure everyone was happy with their order and a very nice guy. Great character and a very friendly guy.
Kyle Grace . 2024-08-11
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Nice clean place to eat. Staff very friendly. Highly recommend.
David Grace . 2024-08-11
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Our server Aidan was very helpful.
Jason Keady . 2024-08-11
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Aidan was very helpful very good service
Philomena Noonan . 2024-08-08
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24pound for 2 chicken burger meals - in both meals we were lucky to have 8 chips each!! Food was fast out but obviously not hard when your only cooking 8 odd chips
Anita Dunne . 2024-08-08
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Excellent service 👏 very friendly and kind
Angela Slattery . 2024-08-07
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Friendly stuff, clean restaurant and tasty food.
Dženeta Šakalytė . 2024-08-04
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Thank you so much - great service from Sean and Rob this morning, set is up for our holiday really nicely. Thank you Burger King.
Michael Goddard . 2024-08-03
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Dirty tables and floors, trash in sight, highly watered down drinks. When I poured cola from the machine, the first cola was very light in color.
Игорь Djonson . 2024-07-30
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Worst burger king I’ve ever been too. Only 1 touchscreen working so go to queue at the till. Stood there for 15mins with 4 staff in the kitchen moving at slower than snail pace. Then told to wait few more minutes. Michal Z comes to the till and doesn’t speak a word, just stares at me until I ask if he’s serving. What an awful experience
Sarah Davies . 2024-07-29
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Early flight, nice service , nice guy , highly recommended 👍😁😁
Dominik Wierzchowski . 2024-07-29
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It serves chained burgers. It was very busy. Couldnt fault it
Anthony Morley . 2024-07-22
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Anjula was very friendly and helpful, helping me carry my food over to my table, and cleaning it.
Nicole Mckeown . 2024-07-15
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Really friendly staff Quick service
Tracey Oultram . 2024-07-10
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Bad snack. I live in Ireland and the Burger King burger here is wonderful. So when I saw Burger King at the airport I thought: great! But, when I received and ate the snack, I was disappointed. The snack was small and very ugly, the hamburger meat had no flavor, the soda we got straight from the machine was flat and had a horrible taste.
Luciana Cristina Ribeiro . 2024-07-08
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Tables not cleared and not very clean
Ian Mills . 2024-07-07
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So your flight is delayed and caffiene low. We went to Burger King for an uncleaned, chip lamented floor coffee and a nibble. Cheese bites were OK. The Coffee was unusual and got worse as you went along. To the point there were flakes of white stuff in every mouthful. It was horrid. I complained to the member of staff that served me and he suggested that the machine had not been cleaned correctly and offered me a refund. At £3.90 of course I accepted. To then be handed over to the manager who demanded a receipt. Having to return to the table and scratch about in the rubbish, I found it and was refunded. No apology and I was made to feel that it was my fault. Terrible Coffee and attitude.
Chrisisleofman . 2024-06-30
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Ben at the airport McDonald’s. Amazing service & the best customer service I’ve ever recieved when visiting a Burger King store. Deserves a rise and recognition for being a great team member.
Ayesha Ali . 2024-06-27
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Martyna was great she brought us some stuff souses and some drinks thank you. Especially when you got few children running around. Great experience with small children.
Bocmanas09 . 2024-06-21
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ben is very funny and a lovely giy
maria stocz . 2024-06-20
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Tried to charge me for a dip that was included but otherwise, food was fresh.
Jennifer Bennett . 2024-06-14
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The airport was busy but the service was efficient. Staff were helpful and polite
Shaun McManus . 2024-06-14
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Fast service, nice and polite staff
Sara . 2024-06-12
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What can I say bloody rubbish..My son and I thought we'd get a burger meal deal before boarding out flight back to the iom,so got a bacon double burger with chips .what arrived was bad tiny bap with apiece of bacon that had so much fat on it hardly any cheese and chips dry ..we had got onion rings which were nice for what we got in that ..His was a kids meal which was dreadful as the burger was as thin as anything and not even a proper cheese slice..It cost over £25.50 and that had drinks in it but c'mon for the two of us it was unbelievable not worth what I'd paid..I'm not gonna recommend this place and I wouldn't purchase any food for myself or my family again .. Disgusting..
Mary Theresa McGeown . 2024-06-11
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Zero hygiene here! The young guy was playing on his phone, when i placed my order he just put the phone away and started to make the food. No hand wash, no gloves…
Krisztián B. . 2024-06-11
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Burgers are dry, without enough sauce, coca cola is brown, no soft or natural juice for children, and tables aren't cleaned enough for a not very busy time. So it wouldn't be better in a busy day, right?
Rogério Rodrigues . 2024-06-07
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Service was quick, organised and I had to have mine made so took a little longer. Tables are cleaned as soon as you leave them. Molly was very good and prompt with shouting out the meal numbers. All in all one happy traveller x
cheryl oneill . 2024-06-07
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Waited over 20 mins for every number under the sun to be called except ours and when I asked the staff member merely grunted at me and then didn't even check!!!
katrina Cox . 2024-06-07
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I hate the self-ordering screens, but the young man on the counter could not have been more helpful or cheery! Loved my veggie option - and the service with a smile!
Adrienne Burnett . 2024-06-07
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Food was fast, place was clean, no complaints
Chris Drinkwater . 2024-06-07
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Molly was very helpful and friendly. There was no coke or fanta.
Tracey Murray . 2024-06-05
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The whopper is not what it used to be. Now small and dried up. Sad. Child's burger was dry as dust. Chips OK.
Jim Thomas . 2024-06-05
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Found a table that needed a clean.molly came over and cleaned the table straight away.she was very polite and had a great big smile.
Darren Mciver . 2024-06-05
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was served by molly great service great experience
nigel crossland . 2024-06-05
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Terrible! Took our money. We waited 50 minutes and no food. We had to leave for the flight and were refused a refund even though they couldn’t tell us how much longer we would have to wait and they told us some of the food wasn’t even available! They were so rude to us!!! Once back in the UK we are being refused a refund and credit instead. I’m disgusted. They have taken £65 from us and will not refund!!!
Exploration207925 . 2024-06-05
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Molly ar Liverpool airport is great... Couldn't help us enough
Danny Stafford . 2024-06-04
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Good, quick amazing!- very friendly service from molly
Hayley Clayton . 2024-06-04
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The food comes fast and was delicious! The waiter is friendly and willing to help.the waitress Mary really helps a lot!
Ziheng Zhao . 2024-06-04
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Brilliant staff. Utterly friendly. Enjoyed 😊
Nalin Kakkar . 2024-05-29
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In John Lennon Airport to start an eight days holiday in Fuengirola, we had time on our hands so we dropped into this Burger King outlet, been here before, always had a good time and so it proved on our latest visit. I love the look of this Burger King outlet, its big ,interior is superb, typical Burger King decor and furnishings and plenty of seating options spread throughout this fast food restaurant. We ordered a burger ,fries and cola, service was quick ,we grabbed a table were we munched through our burger meals which were totally delicious and just what we needed to set us up for our flight to Spain. This Burger King is easy to locate in Departures, John Lennon Airport.
Pub Monster Neil . 2024-05-28
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Absolutely shocking take about 40 minutes just to order and that’s if you get to order cause the women behind the counter just stands there and stare at you. Walked away today cause wasn’t served with 20 minutes of me being stud at the front counter
Jack B . 2024-05-28
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Terrible tasteless dried out burger. Rubbish stale roll . Fries cold , over cooked and tasteless
Brian Richardson . 2024-05-24
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Great food!! So clean!! Ben was especially helpful, would recommend to come
Natasha Powell . 2024-05-23
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Airport prices are only downside
Charlie Ellis99 . 2024-05-22
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Everything is fine, I recommend it 👍
Marcin Gebczyk . 2024-05-22
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Quick and friendly. Manager present and always someone to clean up!
Aisling Brooks . 2024-05-17
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Staff members Ben and Rob was great. Food was really nice. New place is really modern compared to the old place. Would recommend.
Tony D . 2024-05-15
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Food wasn’t the best but Customer Service shown by Angela was great!
Thomas Maks . 2024-05-14
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Fast great service staff excellent
Sam . 2024-04-14
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Anjula very helpful ladie ,food taste amazing 🤩
Deimante . 2024-03-28
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Vilest food I’ve had in years. I never take the plane in this airport and now I have new reasons not to. Employees are not hygienic at all and they were scratching themselves (bottom and front) and did not change gloves or wash hands. Absolutely vile makes me sick to my stomach thinking about it. Edit: I went there (again) with a friend who lives in Liverpool and our flight was delayed. Anyways not the point, the manager was really rude, not to customers but to employees. Absolutely shocked at how loud he shouted at the employees while my friend was trying to order. I don’t want to imagine how badly he treats his employees. But that’s something else to add.
Jenna Mornas . 2024-03-24
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Really chilled place to wait before my flight. Nice food and staff. Special thanks to Anjula who was extra friendly and professional.
Laura Parry . 2024-03-22
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As far as a fast food restaurant goes this was a good experience. Food was fantastic, and came piping hot. The staff were all pleasant and courteous.
Jonathan Orr . 2024-03-13
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Absolutely fantastic food and the server was amazing, Brendan was amazingly calm and explained the options of food fantasticly, next time I’m in the airport will definitely be back again.
Ben Daniels . 2024-03-13
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I can highly recommend this restaurant. Fast efficient and friendly. Especially Nick. Went above and beyond when the tomato ketchup ran out. Thanks Nick. With a work ethic like yours, you'll go far.
James Robinson . 2024-03-12
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Food/Service is great, quite pricey but that is standard for Airport food. Perfect place to grab a quick bite if you are in a rush to catch a flight. Anthony was very nice and helpful👍
logan salzberg . 2024-03-08
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I arrived at 6:50 after a long day of travelling hoping I could get something to eat. When I arrived I was told its closed, considering someone just left the restaurant with food I was confused and asked what time do you close. One of the employees answered 7. I responded with "well its 10 minutes to 7?" He simply replied "we don't have anything, everything is off". If you're open till 7 - surely you turn everything off at 7 not before. Not a happy customer.
Tom Buys . 2024-03-06
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Manager seemed friendly to fellow members of staff and helped out fellow employees
Lucy Oakes . 2024-02-23
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Travelled via John Lennon airport last evening. Quick meal at the Burger King and very impressed by the server Anthony. He politely indicated that the Ultimate bean burger, a vegetarian option had cheese which was not vegan, would I want the cheese or not. Good worker checking with customer before adding the cheese well done, impressed by his attitude too. Food was okay too, quick and freshly cooked whilst waited.
Kim Holland . 2024-02-21
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I hate this place if I could do 0 stars I would.
Arthur Austin . 2024-02-17
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Shocking customer service. Lady looked like she hated life, zero manners. 3 of the self service screens not working. Food was fast and very good
Alliance Facilities . 2024-02-16
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Food was delicious and Rob was very kind and considerate.
Michael “Mike” Green . 2024-02-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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This has got to be one of the worst kebabs I have ever had. I knew from the onset once walking into the shop it would be bad. But this is terrible. The establishment is all over the place, they look likely they are trying to be 'healthy' but they definitely are not. I will not be frequenting this establishment again.