Burger King in Liverpool

⭐⭐⭐⭐⭐ Was traveling with the little ones through LJLA and as stressing as can be, lugging bags, keeping little ones entertained, and somehow making sure everyone is fed before the flight. We stopped at the Burger King, and it turned out to be the best part of our airport experience! Martyna was incredibly helpful. She saw how overwhelmed we were and kindly advised us on the best pick-up options for the girls, making sure everything was quick and easy. Her warm and welcoming attitude made such a difference in the middle of all the travel stress. The food was fresh, service was fast, and thanks to Martyna, we got a much-needed moment to breathe. If you're traveling with kids and need a smooth, hassle-free meal, this is the place to stop. Thank you, Martyna!

Good customer service from Shay. Thank you

Very helpful member of staff called Deimante

Fast and hot food, friendly service

rudely starting doing closing chores while customers still ordering and eating. will not be back!

Made the mistake of ordering one of their ‘special burgers’ (peppercorn crispy chicken). Waited forever for it to arrive, as person after person went up for theirs, all of whom had ordered after me! And after all that, the £10.49 glorified chicken burger was small and dry, thank goodness work paid for it and not me!!

Tammy provided a great service - very friendly and helpful

Quick service as always, plenty of seating when we were there. Food was tasty!

Very very disappointed. After ordering and stading at the counter waiting for our food I noticed the line workers making the food, none were wearing gloves as they were grabbing lettuce, tomatoes, pickles, and no one was wearing gloves. I was shocked. I asked for the manager, and a young kid came to the counter, I expressed my concern, and his response was, " Well, everyone washes their hands before going on the line." I said what's preventing them from touching unsanitary things between times. I mean, it looks so unsanitary. How are you in the public eye handling food in that way. Never, and I mean NEVER will we return.

Fries too salty, onion rings over cooked, burger kids given instead of adult.

Anthony was a great server. Very helpful.

Sean was very approachable and quick service

Very friendly and quick service

Having a Burger King always leaves me fulfilled unlike with other fast-food chains. The double (or triple) whopper is the way to really eat something tasty and not still feel hungry afterwards. The best part still is the staff : perfect example where they helped me with an issue in the ordering system - all solved so gracefully and in total professionalism. A credit to the restaurant/fast food industry! Needless tk say ive been going to BK for years and will continue to do so!

I had an incredibly disappointing experience at this restaurant. The staff seemed more interested in chatting and even dancing rather than actually serving customers. I waited 30 minutes just for a coffee because the staff was busy on their phones. On top of that, I noticed that no one was wearing gloves while handling food, which is a huge hygiene issue. Overall, the service was unprofessional, and I won’t be coming back.

Worse burger king ever. Bought a double bacon cheeseburger and it was cold with bacon missing. But the worse is when I got the cheeseburger and a double cheeseburger, they were completely plain cold burgers between cold bread. Of course, I had to wait for more than 20 minutes.. almost lost my flight. Total waste of money and time.

Excellent customer service by Joe. Very impressed. Thank you.

I was in here with my wife and kids before we flew out to Spain. We enjoyed a very nice meal and the sevice was quick and we had a very polite worker called joe. He recommended the bacon double cheese burger which was nice. He was smiling joking with us. I don't normally write reviews but the food was good and joe was brilliant. I hope he his there the next time we fly out

Food was fresh & hot. Good atmosphere, service was excellent from Joe, friendly & helpful. Can't fault it.

Great service, food was quick and the restaurant was clean.

Staff are cheerful and happy to help with all your requests. What you would expect from a Burger King, consistency and reliability of good burgers but topped up with a positive atmosphere at Liverpool Airport. Lots of space to sit and relax while waiting for your flights.

Best run Burger King I’ve been to. Staff work really hard and the genuinely kind service provided by Deimante made my visit really special. She is the best representation I have ever seen for this company. Thank you so much for your hard work.

St Liverpool John lennon outstanding service staff very polite and so helpful

Food was freshly cooked and nice, service was great overall good experience

Called there 19/1/25 one word disgusting place burnt chips cold hot chocolate ???? Coffee tasted like dish water out of a machine.. Staff ignorant not helpful £38 for a complete disgusting meal if you can call it that . I use Burger King back home and find it fairly ok!!. But this place never again... Burger King you need to get staff that are dedicate to there role these two are not and should be moved on to somewhere where they don't have to serve the general public

My order didn’t go through - their computer system did not worked as should so orders called manually When realised it I approached staff and - no order on the system so they started to make it but made me feel like a big inconvenience Staff avoiding eye contact :( Where is the management???

Liverpool john lennon airport- Tammy was exceptional. Very friendly and happy to help

Been there twice now. Fook OK both times but the service was appalling. It's supposed to be fast food. 1sst time 15 minutes. 2nd nice 25 minutes. Lots of staff but all hanging around.

The guy Anthony was fantastic at the dest

I work at Liverpool John Lennon airport and the meal I got today was fantastic! The staff member who served me her attitude and customer service was spot on she deserves to higher and she absolutely stunning I will be going back in the future

Good food but bit too expensive.

If you can't provide food for delivery, don't go on there. 3 drivers cancelled because food wasn't ready. Shoddy.

Very grumpy server, obviously not happy about a new years day shift. Hopefully the rest of the sevice on holiday will be better than that in my home city

Congratulations to the chica in burger king Nancy And the staff of the evening they were so nice to me. Nancy you are a star if u Ever come to madrid we are happy

Great staff very friendly and comforting

Really enjoyed the food and Martyna went to an extra length with a service to make sure everything is fine with my food. Thank you 😊

anthony and all the staff were brillant at john lennon airport liverpool

Food was fast and lovely. Anthony was so friendly and welcoming :)

Manager on shift male so friendly and polite and helpful

Great staff, very courteous and helpful. Quick service.

Girl at the till was very patient and lovely when we ordered our food. Lovely food and service, especially for an airport.

By far the worst Burger King I have ever eaten at!! The service was pathetically slow and the food made with no love at all, it certainly did not resemble the food you see advertised on tv. My advice is to eat elsewhere.

The food is REALLY tasty and its really fun when you get to pour your own drink!!

The store is nice itself but unfortunately nobody could speak English there we had to use Google translate to order food, then the food came and it was dripping with Greece inside the store was super hot wouldn't recommend going there i didn't have a good experience

Sean the staff member was so friendly and welcoming.

Amazing service staff so friendly

Anthony was great he helped me chose what I wanted and had great service

Anthony was really friendly and very helpful

Anthony was the best in this place! Big bonus for him :)

Really dissapointed... food cold.. too small for the siz3 of the restaurant Must be about 12 tables in the place and most of them were taken up by uber eats or deliveroo drivers . Organised chaos. tables not wiped and disabled access is very poor

Easily the worst burger I have ever had 12 pounds, cold bun, dry burger. Disgusting.

Este lugar es una seria “mancha en el paisaje” para el aeropuerto de Liverpool - ¿por dónde empiezo: - - Número significativo de artículos no disponibles en el menú Mesas sucias sin limpiar o sin limpiar - Servilletas no recargadas entre otras cosas y escombros no limpiados de la estación central - Gas faltante de bebidas, el responsable alertado pero no fijado en £ 3. ¡20 la copa! - Pedimos 3 comidas regulares y una hamburguesa, estas eran apenas tibias, faltaba recipiente de bebidas, pagamos por 3 recibidas 2 , tuvimos que volver, (de nuevo) por falta de salsas ¿Un miembro del personal más preocupante (parecía un gerente) tenía comida en su fleco largo, alertado por su colega de que luego tomó el pedazo de comida de su cabello y se la puso en la boca de sus dedos mientras intentaba ordenar el gas que faltaba en el dispensador de bebidas? ¡Este es un gran problema de higiene, salud y seguridad para mí! -Conseguir que el propietario de la franquicia o gerente de área se ponga al día lo antes posible para abordar todos estos problemas y el personal se quedó charlando con habilidades de servicio al cliente de mierda -Comida, estándares, limpieza y servicio, todo muy por debajo de la barra. ¡Ni siquiera estaba ocupado!

lovely food service was great we where served by sean at liverpool airport very helpful and so lovely x

Flight was delayed but the staff made up for it with great service, Shay helped me after i spilt my drink. Top service 😃

I went to speke restaurant that’s recently opened and the food it self is good and I do enjoy the food and quality. However the service now there is bad they offer table service which you can order from the table but then they literally dump your food on your table in a bag and you then have to go up the stairs to get your drinks, serviettes and straws so what’s the point of table service. Then there are no plates or even a tray so you are expected to eat off the table and they charge you extra for dips which are tiny pots that McDonalds give you free. But I did enjoy the food so Burger King please think about service for your customers.

The brunette girl with glasses in the front was lovely, got the qr code from her and she asked me if everything was fine. Burger was good

I went to this burger king now because I had a connecting flight and no time to leave the airport, I think the first fast food place I've seen was BK I went there and I got what I expected. Especially, there was a girl I think her name was Nancy she was very nice, smily and helpful. She helped me pick the food and she was so patient during the payment because my card was acting up I guess. Excellent service from her and also food!

Banging food, cooked to the King's way.

We dined in and they gave us a takeaway

En el aeropuerto John Lennon para coger un vuelo a Tenerife para celebrar un cumpleaños de mates , con horas de sobra y un vuelo más de cuatro horas por delante decidí dejarme caer en este outlet de Burger King, he estado aquí antes, siempre he tenido una experiencia positiva y así lo demostró en nuestra última visita. Un gran punto de venta Burger King, decoración y muebles modernos y típicos de Burger King y un montón de opciones de asientos repartidos por todas partes. Pedí una hamburguesa, patatas fritas y cola, el servicio fue rápido, agarré una mesa donde comí mi comida de hamburguesas que era totalmente delicioso y justo lo que necesitaba para prepararme para mi vuelo adelante, realmente disfruté de mi visita aquí, es un Burger King outlet fácil de localizar en Salidas, Aeropuerto John Lennon y bien vale la pena comprobar si estás de humor para una comida de hamburguesas furtiva.

Ben P was so kind and helpful when i visited today, made my trip to the airport that bit better. Would love my thanks to be passed on :) He recommended the chicken nuggets to me and they were an absolute treat!

Fabulous service Ben shaun, roberto are amazing member of staff

Really nice staff, tammy was a credit

Ordered a regular fries and there isn't alot of fries. It's freshly cooked tho. But overall it's a good BK 👍

Food was quick and service was amazing. Thank you to the girl with glasses and dark hair, who gave me my order, for her kind and helpful service.

Brilliant service from Nancy, lovely girl who made a stressful airport visit a lot brighter!

Brown hair girl with glasses was very efficient….. Thx a lot, u made my day when you complimented me especially since I am autistic and have trouble socialising sometimes 🥺

Probably the only Burger King I’ve ever to been with no complaints. The manager not sure on his name was so friendly and even the way he spoke to staff he was just so gentle. Food was very quick and lovely I always love returning here on each Liverpool trip keep up the good work guys very friendly staff

Didn't have any vegetarian options

Food may be OK but overpriced, 2 double cheeseburgers for 11£, They're tiny

Pleasant and quick service, food nice and freshly made

We were served by Ben. He was so bubbly and great communication. He kept the place clean. What a great start to our very early day.

Lovely food, friendly service and staff. Always happy to come here when I’m at the airport.

I must say that my visit service was quick ,The burger thing is a tasty, meal that's great value for money, Nothing was missed on my order. I left here happy and full. Thanks for Deimante, she very friendly and communication, importantly an amazing person. Highly recommend.

I had a great experience with Deimante's service at Burger King! She was friendly and attentive, ensuring my order was accurate and delivered quickly. Deimante's positive attitude made the visit enjoyable, and she went the extra mile to check if I needed anything else. Overall, her excellent customer service left a lasting impression, making me eager to return. Highly recommend!

Nice fresh burger and chips,staff very friendly,nice clean unit thank you for a great Experience

Really nice burger, relaxing place to sit in too

Thanks for the great service from Sean and rob, great food and fast service made a great start to my holiday

Amazing service, very quick and prompt! Thank you very much Sean and Ben, made my Burger King experience good for me.

Would like to thank Sean and deimante for the fast and great service

Dirty! Three, I mean, three guys who, in their own way, cleaned up the environment. Either they are lazy or they are incompetent, the result does not change: dirt on the tables, on the seats and on the floor.

⭐⭐⭐⭐⭐ I want to give a huge shout-out to Nancy, who works at Burger King in Liverpool John Lennon Airport. After a long day of travel, being tired and soaked from the rain, my friends and I were beyond exhausted. But Nancy completely turned our day around! She greeted us with the warmest smile and went above and beyond to make sure we were comfortable. Her attention to detail and kindness were amazing. She ensured our order was perfect, offering suggestions and making us feel so welcomed, even when the place was busy. It’s not often you meet someone who genuinely cares about their customers, but Nancy made a huge difference in our experience. Her hospitality and positive energy were just what we needed. Thank you, Nancy, for looking after us so well – you’re a star! 👑

Waste of £27! Onion rings very hard, burger tasteless, greasy and not cooked, chips cold

Amazing service from from Ben and rob!!

Lovely food and service here at Burger King yummy

They always ran out of most of the meals on the menu and they’re very slow

Very quick service and friendly staff

Good service, staff helpful, food fresh and piping hot

Tenía una batidora, sin lechuga, sin tomates, sin cebolla y cobró 8 libras y media. Podría comprar una hamburguesa como esa en Macdonald's. Tu restaurante del aeropuerto de Liverpool ha manchado el nombre de rey de la hamburguesa con comida s##t.

Lovely staff fresh hot food and great service

Ben and rob was amazing today and the food was lovely and fresh ❤️❤️❤️

The food was great, the service was lovely and i was fed increadibly quick.

Anjula was lovely great service very smiley amazing food Thank you

Such lovely employees. Ready with a smile and so friendly! Food was delicious. Thank you!

Rob was amazing cooking food and the customer service skill amazing will attend again when attended airport amazing

I ordered food, food arrived, i ate food

Really friendly staff and service was very quick. Definitely would come again!

Great service from Brenden and Ben

Nice clean place to eat. Staff very friendly. Highly recommend.

Very good experience here. Food here was great but Aiden’s customer service was top top dollar. Made sure everyone was happy with their order and a very nice guy. Great character and a very friendly guy.