Burger King in Liverpool

I had a great experience with Deimante's service at Burger King! She was friendly and attentive, ensuring my order was accurate and delivered quickly. Deimante's positive attitude made the visit enjoyable, and she went the extra mile to check if I needed anything else. Overall, her excellent customer service left a lasting impression, making me eager to return. Highly recommend!

I must say that my visit service was quick ,The burger thing is a tasty, meal that's great value for money, Nothing was missed on my order. I left here happy and full. Thanks for Deimante, she very friendly and communication, importantly an amazing person. Highly recommend.

Nice fresh burger and chips,staff very friendly,nice clean unit thank you for a great Experience

Really nice burger, relaxing place to sit in too

Thanks for the great service from Sean and rob, great food and fast service made a great start to my holiday

Amazing service, very quick and prompt! Thank you very much Sean and Ben, made my Burger King experience good for me.

Would like to thank Sean and deimante for the fast and great service

Dirty! Three, I mean, three guys who, in their own way, cleaned up the environment. Either they are lazy or they are incompetent, the result does not change: dirt on the tables, on the seats and on the floor.

⭐⭐⭐⭐⭐ I want to give a huge shout-out to Nancy, who works at Burger King in Liverpool John Lennon Airport. After a long day of travel, being tired and soaked from the rain, my friends and I were beyond exhausted. But Nancy completely turned our day around! She greeted us with the warmest smile and went above and beyond to make sure we were comfortable. Her attention to detail and kindness were amazing. She ensured our order was perfect, offering suggestions and making us feel so welcomed, even when the place was busy. It’s not often you meet someone who genuinely cares about their customers, but Nancy made a huge difference in our experience. Her hospitality and positive energy were just what we needed. Thank you, Nancy, for looking after us so well – you’re a star! 👑

Waste of £27! Onion rings very hard, burger tasteless, greasy and not cooked, chips cold

Amazing service from from Ben and rob!!

Lovely food and service here at Burger King yummy

They always ran out of most of the meals on the menu and they’re very slow

Very quick service and friendly staff

Good service, staff helpful, food fresh and piping hot

Had a whopper, no lettuce, no tomatoes , no onions and charged £8 and a half quid . I could buy a burger like that in Macdonald's. Your Liverpool airport restaurant has tarnished the burger king name with s##t food.

Lovely staff fresh hot food and great service

Ben and rob was amazing today and the food was lovely and fresh ❤️❤️❤️

The food was great, the service was lovely and i was fed increadibly quick.

Anjula was lovely great service very smiley amazing food Thank you

Such lovely employees. Ready with a smile and so friendly! Food was delicious. Thank you!

Rob was amazing cooking food and the customer service skill amazing will attend again when attended airport amazing

I ordered food, food arrived, i ate food

Really friendly staff and service was very quick. Definitely would come again!

Great service from Brenden and Ben

Nice clean place to eat. Staff very friendly. Highly recommend.

Our server Aidan was very helpful.

Very good experience here. Food here was great but Aiden’s customer service was top top dollar. Made sure everyone was happy with their order and a very nice guy. Great character and a very friendly guy.

Aidan was very helpful very good service

24pound for 2 chicken burger meals - in both meals we were lucky to have 8 chips each!! Food was fast out but obviously not hard when your only cooking 8 odd chips

Excellent service 👏 very friendly and kind

Friendly stuff, clean restaurant and tasty food.

Thank you so much - great service from Sean and Rob this morning, set is up for our holiday really nicely. Thank you Burger King.

Dirty tables and floors, trash in sight, highly watered down drinks. When I poured cola from the machine, the first cola was very light in color.

Worst burger king I’ve ever been too. Only 1 touchscreen working so go to queue at the till. Stood there for 15mins with 4 staff in the kitchen moving at slower than snail pace. Then told to wait few more minutes. Michal Z comes to the till and doesn’t speak a word, just stares at me until I ask if he’s serving. What an awful experience

Early flight, nice service , nice guy , highly recommended 👍😁😁

It serves chained burgers. It was very busy. Couldnt fault it

Anjula was very friendly and helpful, helping me carry my food over to my table, and cleaning it.

Really friendly staff Quick service

Bad snack. I live in Ireland and the Burger King burger here is wonderful. So when I saw Burger King at the airport I thought: great! But, when I received and ate the snack, I was disappointed. The snack was small and very ugly, the hamburger meat had no flavor, the soda we got straight from the machine was flat and had a horrible taste.

Tables not cleared and not very clean

So your flight is delayed and caffiene low. We went to Burger King for an uncleaned, chip lamented floor coffee and a nibble. Cheese bites were OK. The Coffee was unusual and got worse as you went along. To the point there were flakes of white stuff in every mouthful. It was horrid. I complained to the member of staff that served me and he suggested that the machine had not been cleaned correctly and offered me a refund. At £3.90 of course I accepted. To then be handed over to the manager who demanded a receipt. Having to return to the table and scratch about in the rubbish, I found it and was refunded. No apology and I was made to feel that it was my fault. Terrible Coffee and attitude.

Ben at the airport McDonald’s. Amazing service & the best customer service I’ve ever recieved when visiting a Burger King store. Deserves a rise and recognition for being a great team member.

Martyna was great she brought us some stuff souses and some drinks thank you. Especially when you got few children running around. Great experience with small children.

ben is very funny and a lovely giy

Tried to charge me for a dip that was included but otherwise, food was fresh.

The airport was busy but the service was efficient. Staff were helpful and polite

Fast service, nice and polite staff

Zero hygiene here! The young guy was playing on his phone, when i placed my order he just put the phone away and started to make the food. No hand wash, no gloves…

What can I say bloody rubbish..My son and I thought we'd get a burger meal deal before boarding out flight back to the iom,so got a bacon double burger with chips .what arrived was bad tiny bap with apiece of bacon that had so much fat on it hardly any cheese and chips dry ..we had got onion rings which were nice for what we got in that ..His was a kids meal which was dreadful as the burger was as thin as anything and not even a proper cheese slice..It cost over £25.50 and that had drinks in it but c'mon for the two of us it was unbelievable not worth what I'd paid..I'm not gonna recommend this place and I wouldn't purchase any food for myself or my family again .. Disgusting..

Waited over 20 mins for every number under the sun to be called except ours and when I asked the staff member merely grunted at me and then didn't even check!!!

I hate the self-ordering screens, but the young man on the counter could not have been more helpful or cheery! Loved my veggie option - and the service with a smile!

Food was fast, place was clean, no complaints

Burgers are dry, without enough sauce, coca cola is brown, no soft or natural juice for children, and tables aren't cleaned enough for a not very busy time. So it wouldn't be better in a busy day, right?

Service was quick, organised and I had to have mine made so took a little longer. Tables are cleaned as soon as you leave them. Molly was very good and prompt with shouting out the meal numbers. All in all one happy traveller x

was served by molly great service great experience

The whopper is not what it used to be. Now small and dried up. Sad. Child's burger was dry as dust. Chips OK.

Molly was very helpful and friendly. There was no coke or fanta.

Terrible! Took our money. We waited 50 minutes and no food. We had to leave for the flight and were refused a refund even though they couldn’t tell us how much longer we would have to wait and they told us some of the food wasn’t even available! They were so rude to us!!! Once back in the UK we are being refused a refund and credit instead. I’m disgusted. They have taken £65 from us and will not refund!!!

Found a table that needed a clean.molly came over and cleaned the table straight away.she was very polite and had a great big smile.

The food comes fast and was delicious! The waiter is friendly and willing to help.the waitress Mary really helps a lot!

Good, quick amazing!- very friendly service from molly

Molly ar Liverpool airport is great... Couldn't help us enough

Brilliant staff. Utterly friendly. Enjoyed 😊

In John Lennon Airport to start an eight days holiday in Fuengirola, we had time on our hands so we dropped into this Burger King outlet, been here before, always had a good time and so it proved on our latest visit. I love the look of this Burger King outlet, its big ,interior is superb, typical Burger King decor and furnishings and plenty of seating options spread throughout this fast food restaurant. We ordered a burger ,fries and cola, service was quick ,we grabbed a table were we munched through our burger meals which were totally delicious and just what we needed to set us up for our flight to Spain. This Burger King is easy to locate in Departures, John Lennon Airport.

Absolutely shocking take about 40 minutes just to order and that’s if you get to order cause the women behind the counter just stands there and stare at you. Walked away today cause wasn’t served with 20 minutes of me being stud at the front counter

Terrible tasteless dried out burger. Rubbish stale roll . Fries cold , over cooked and tasteless

Great food!! So clean!! Ben was especially helpful, would recommend to come

Airport prices are only downside

Everything is fine, I recommend it 👍

Quick and friendly. Manager present and always someone to clean up!

Staff members Ben and Rob was great. Food was really nice. New place is really modern compared to the old place. Would recommend.

Food wasn’t the best but Customer Service shown by Angela was great!

Fast great service staff excellent

Anjula very helpful ladie ,food taste amazing 🤩

Vilest food I’ve had in years. I never take the plane in this airport and now I have new reasons not to. Employees are not hygienic at all and they were scratching themselves (bottom and front) and did not change gloves or wash hands. Absolutely vile makes me sick to my stomach thinking about it. Edit: I went there (again) with a friend who lives in Liverpool and our flight was delayed. Anyways not the point, the manager was really rude, not to customers but to employees. Absolutely shocked at how loud he shouted at the employees while my friend was trying to order. I don’t want to imagine how badly he treats his employees. But that’s something else to add.

Really chilled place to wait before my flight. Nice food and staff. Special thanks to Anjula who was extra friendly and professional.

Absolutely fantastic food and the server was amazing, Brendan was amazingly calm and explained the options of food fantasticly, next time I’m in the airport will definitely be back again.

As far as a fast food restaurant goes this was a good experience. Food was fantastic, and came piping hot. The staff were all pleasant and courteous.

I can highly recommend this restaurant. Fast efficient and friendly. Especially Nick. Went above and beyond when the tomato ketchup ran out. Thanks Nick. With a work ethic like yours, you'll go far.

Food/Service is great, quite pricey but that is standard for Airport food. Perfect place to grab a quick bite if you are in a rush to catch a flight. Anthony was very nice and helpful👍

I arrived at 6:50 after a long day of travelling hoping I could get something to eat. When I arrived I was told its closed, considering someone just left the restaurant with food I was confused and asked what time do you close. One of the employees answered 7. I responded with "well its 10 minutes to 7?" He simply replied "we don't have anything, everything is off". If you're open till 7 - surely you turn everything off at 7 not before. Not a happy customer.

Manager seemed friendly to fellow members of staff and helped out fellow employees

Travelled via John Lennon airport last evening. Quick meal at the Burger King and very impressed by the server Anthony. He politely indicated that the Ultimate bean burger, a vegetarian option had cheese which was not vegan, would I want the cheese or not. Good worker checking with customer before adding the cheese well done, impressed by his attitude too. Food was okay too, quick and freshly cooked whilst waited.

I hate this place if I could do 0 stars I would.

Shocking customer service. Lady looked like she hated life, zero manners. 3 of the self service screens not working. Food was fast and very good

Food was delicious and Rob was very kind and considerate.

Rob at Liverpool airport is boss

Walked in without realizing it was closed harmlessly and was shouted at my a woman with short blonde hair rudely that it was closed when I clearly didn’t realize!! The face she made and everything! Great end to my holiday in Liverpool x

Expensive, filthy everywhere. Floors, drinks machine and tables need a good clean. Does not inspire confidence that the kitchen cleanliness is any better. Swerved.

Friendly staff, service with a smile, and my order was ready very quickly.

Had a lovely meal and great service by Robert before boarding our flight! Thank you

Only came here for a lack of better options at the time. The place looks nice, and food (if you can call it that) comes fairly quickly. That's it. The food is bland, the presentation is horrible and ridiculously expensive. I can't understand why they are still allowed to operate. Mcdonald's and KFC are LIGHTYEARS ahead of this joke of a fast food chain.

Whopper was cold within minutes while chips were lovely and hot. If I didn't a place catch I would asked for another one. Just opened and not a good start.

Spent £24 to buy some meals while waiting for flight. The size is mini as shown. My hand is just average size. I know there is inflation issue and you need to make profit but this is beyond ridiculous!

Very polite staff although expensive for what you get

Good customer service and great meals. The staff was very kind and respectful, especially a girl I think her name is Nance or something like that. If you want a quick meal and you are in a rush that's the best place at the airport.

When we arrived there were lots of dirty tables, the soft drinks station was a complete mess. They had no napkins and the hot drinks machine was not working. When you are paying airport prices you expect better than this.

Server Molly very helpful and friendly

Great vegan options, friendly service. Molly especially