McDonald's in Powys

This McDonalds is disgusting, after the last time we said never again so our own fault really. Burgers are stone cold, chips undercooked. When asking the Manager "is it okay to ask for warm food?" he just scoffed "you can try". Absolute mayhem in there. Save yourself the bother and go over the road to Burger King.

Went for breakfast, and to meet a friend. Breakfast was grand, but they didn't include the hash brown which I'd bought. Also stayed longer than the allocated 90mins, and was fined £50, very disappointed 👎

Worst McDonald's I've ever eaten. I'd rather not eat than go there again. Chips weren't cooked, there where bits of god knows what in the drink and the burger was not as good as it normally is from a McDonald's.

Sent my 11 year old in for drinks - half an hours wait and she was shortchanged. Not the first time.

Just want to say how lovely it was to visit a McDonald’s and have staff who care about their customers. The staff were friendly, helpful and efficient. Food was great, but the service was amazing. Especially the gentleman who I think was called LK.

I am surprised to see the reviews so low - We have just had a lovely burger from the Newtown MCDONALDS. 3/5/2023 at 4.05pm. Order taken by a very efficient young man and served by a smiling young lady. 1 Big Mac… 1 Mc chicken sandwich both excellent with piping hot chips - would definitely call again -Thank you

Twice this week I have visited McDonalds for a cappuccino and twice I have been given half a cup of coffee.Today the coffee was weak and tasteless.I will not be returning.

No matter how many times I ask, they forget to give me ANY sauces. This is a regular thing anyway but has happened for the last 4 times in a row. I use a delivery service so nothing I could even do about it. Joke lf a business

Ordered breakfast and the did not put items I ordered in and forgot my hashbrowns had to ask for them then ordered dinner today and they didnt even give me my kids happy meal had to walk back to the mcdonalds to get my kids meal they are aleays forgeting food so please make sure you check your bags. No one answers the phone so when i went in to mcdonalds to complain and said why is no one answering phones they said we are busy staff are rude i will not be eating there again cost to much money for poor service and crap food.i also paid extra for bacon on my sons burger and he didnt get any bacon do they know read the orders the get

Turned up at 22:30 when the restaurant is meant to close at 23:00 to find the staff sat outside smoking telling me the restaurant was shut! Terrible service I suggest you find out why your staff weren’t working!

We called in for breakfast as we hadn't had a McDonald's for years and I must say we where pleasantly surprised .....good cooked breakfast served by welcoming staff, very helpful and professional

Absolutely disgusting my feet were sticking to the floor definitely not a clean place could not eat or finish my drink rubbish everywhere never have I been to a Mac Donald’s like that before AVOID

The owner is obviously trying to save on costs by switching off ice making equipment. For almost a year this place has not had any ice for cold drinks, nor do they ever have any of the frozen drinks on the menu. Service is variable, ensure you check all items before leaving the drive through. Staff have concentration issues and you often have to ask for basics such as napkins, sauces, sugar for drinks etc, and even straws.

called in on our way tenby.15 mins wait to place order another 15 wait for order 20 mins or so to eat, this morningtwo letters containing 100 pound fine for overstaying the 30 min allowed time ...........

Quick service. Clean. Food nice. Customer service good. Helen was so lovely with the children. What a great member of staff!

Ordered wrap. Took it to picnic site to eat. Was horrible. Wrap torn and stuffed in packaging. Hardly any filling. No sauce what so ever. Salad leaves limp. No seasoning. Two chunk of cucumber. Threw it in the bin. Rip off.

Worse macdonalds ever. Cold food, wrong order missing items regularly and coke always flat even when I make a point to ask if the drinks machines been fixed. worth the extra drive to Welshpool every time.

I'm a carer and sometimes I call in here if and when I get a break when I'm in the area, maybe once a month, I have used the touch screens and used table service, I've always had got tasty food, staff have always been...

I have eaten here many times but the quality has always varied, sometimes the quality is outstanding, others its just disappointing. No matter how simple i make my order it still takes 10 minutes to prepare, I ordered a small fries and found myself waiting...

I understand that a lot of the staff within the store are young and it may be their first job. I have worked at a McDonald’s myself for 5 years so I get the stress and the annoyance of the job. However, I had nicely...

Colleagues and I go regularly, always an issue with something missing or not right. For last couple of weeks the cokes have been un-drinkable. Never any ice because 'machines always broken' and theyre flat and incredibly warm. Not going to buy drinks again from here....

Same old same old!! Worst mcdonalds in the whole of wales! 30 minute wait after being parked up for drive through, a zoom delivery driver had 10 meals before my order was delivered. Then the order is wrong & v.cold (no change there) oh then...

I wouldn’t normally write a review for a McDonald’s, but considering previous bad experiences here and bad reviews on trip advisor, I thought I should just note our experience this evening. My husband went into order and collect the food, and said the staff were...

Food cold again! Burgers and cheese bites all stiff and cold No balsamic sauce for the salad, salad box unsealed and open Really sloppy service again from the Newtown branch , run by kids Get your act together Food should be hot not cold Same...

Just back from Newtown McDonald' and again teh order is wrong. instead of McChicken snawich we had a BigMac. I sepcifically informed the person taking the order that we really would like the correct order delivered this time and also the same to the deliverycounter....

Awful customer service. These people are disgusting, this place should just be shut down they couldn’t run a business if they tried! Unhelpful, lazy and rude staff. They will cause you unnecessary stress!

My wife and daughter visited this place on their way home collecting food if thats what you can call it. The order was two big tasty one big mac and chicken nuggets for a child. On arrival at home it was found the bag contained...

Missing entire and parts of meals, food stone cold and drinks wrong twice in the space of less than a week. Customer service has been appalling when we've returned to correct orders - perhaps a little staff training needed.

Just bought my son a cheeseburger happy meal from Newtown macdonalds, got home and they’ve given him a bun with cheese and sauce but FORGOT THE BURGER. Only realised now were home and it’s closed for the night. Service is terrible! I will be complaining...

Food is same as any other McDonalds so cheap and cheerful. Fast and very courteous drive through service but they need to look at cleaning up the food collection counter for drive through

Typical MacDonald's eatery. Friendly service good range of food and clean. There's a nice little park adjacent to M's where you can eat, walk the dog and let the kids run around. Ideal stop off on a long journey

We were given a lovely greeting. Raj explained the precautions in place and took our name and number for tracing. We were very impressed with the frequency of cleaning and felt safe the whole time. The food came very quickly, the fries were hot and the food freshly cooked. Overall, we were very impressed.

Left the house an hour earlier because mcdonalds info on Internet said they open at 6 but they don't you know, it opens at 7 and its been that way since July he tells me so I said thats funny coz web info was updated 3 weeks ago so come on management sort your little heads out and tell us all when you open

we visited Mcdonalds to welcome back a sense of normality and ate in. we were welcomed by the door and the covid safe sytem was explained clearly to us. we took our seat to wait for a touch screen to be free. everything was being cleaned continually and we felt very safe. food arrived quickly and the "eat out to help out" scheme made it an unbelievably good price. enjoyed our visit

Grubby money making scheme if you are planning on spending time and money in the restaurant for longer than 90 minutes you get a crooked £100 Parking Charge through the post. Not nice. I will avoid this place from now on.

It is what it is, a MacDonalds. They don't differ. I wanted a Big Mac because I hadn't had one for ages. It was no different to the ones I had previously. Oh well, I can go most of 2020 now without having another.Staff were friendly & polite (well it is Wales after all)

Don’t take too long with your meal, parking isn’t exactly cheap here and management don’t care. Not one iota.

Ok used to have rude staff and cold food but that was a long time ago! Now they have excellent staff, hot food (today my burger even looked like the photograph on the board) it’s really excellent and cooked to perfection. Never had anything missing, got exactly what I asked for and friendly polite staff. I used the drive through

Called at McDonalds tonight and did a drive-thru. The fries were very cool in temperature, no napkins given or anything to stir my hot drink and remove the teabag. It wasn’t even terribly busy. Not great.

I have always had a soft spot for McDonald's, Problem at Newtown is the staff are unable to check a order. The amount of times that there are items missing, from Sauces, Starters or on the last occasion half the order worth about £8.00 by the time you get home its not worth coming back. Will never use Drive Thru again.

Will never come here again.. cold over cooked chips with far too much salt on. Chicken nuggets over cooked, Big Mac full of red/ pink lettuce! Burnt burger rolls! Awful

Clean and friendly. Typical menu and decor. Nice outside eating area and close to riverside garden area.

Shocking service today when stopping at this McDonald's. Was told we needed to park up as they were busy, woman took an age to find us by which point the food had gone cold. The food she brought was also not what we had ordered. All in all an absolute shambles. Would not recommend and won't be stopping again. The fact that I'm even leaving a TripAdvisor review for McDonald's sums up how bad the experience was.

Like many good chains this MDs is no exception. Clean and tidy usual menu and loads of families. Cleanish loos and good parking.

We just popped in for a coffee, after driving for a couple of hours. I had a latte my partner had a regular coffee, my latte was ok, my partners coffee was absolutely dreadful! He actually drank some of it, even though it smelled awful, bitter and it had a very strong stench! This is unacceptable surely the server must have smelt the disgusting smell, so why serve it? Not a pleasant experience, we just wanted a couple of coffees. The toilets were very untidy and smelly too. Won’t be going into McDonald’s again for probably another 5 years!

Called in whilst passing and was surprised by the new decor as I havent been here for awhile. The staff were welcoming the place was clean and the order came reasonably quickly. WIll call in again.

Always call here on our way to and from south Wales but never again. The chips were stone cold, the quarter pounder a fraction warmer and the first time I've ever had luke warm black coffee froma mcdonalds as it's usually really hot. Best part was on my wifes cheese burger though as it must have been a vegitarian one (yes there was no burger on it just cheese , sauce and pickle). Parked away and was going to go back in but it was rush hour and took us 20 minutes to drive round the block so just carried on in the end. Glad there will be the new bypass as will be able to just avoid it and never use it again

The boy at the checkout was the highlight of my visit, friendly and had a laugh about me trying to order big macs and burgers in the morning (something i did not know). Would go again, despite the fact that you gave me egg in my wrap which i am allergic to even though i said i didn't want egg, but luckily i spotted it :)Overall though the friendlyness was great, would visit again

Service always slow even when quiet. Table was dirty. Food up to McDonalds usual standard so cheerful but not so cheap these days. Toilets needed a good clean and when me toned to a staff member was told they just were which was obviously a total lie as they were disgusting

Popped into the restaurant and ordered using one of the self service ordering machines. Place was relatively busy but our food was brought to our table very quickly and was hot and tasty. No issues with food or service

Visited because family wanted to go. Ordered a spicy veggie burger. Family had already nearly finished eating by the time I got mine (and that's after I'd hassled staff to sort my order). What I got was truly appalling. Cold, dried up, limp tasteless burger - resembled a piece of carpet and seemed like it'd been kicking around on the floor a while before it arrived on my plate. It was accompanied by a piece of limp lettuce and a squirt of tomato sauce. That's it. Not even cheese / tomato / mayo. Had a mouthful and left the rest. £2.99 and apparently 412 calories. Can't believe McDs would dare to pass this off as a reasonable option for veggies. It all made me pretty angry. Nothing would make me visit McDs ever again.

This was supposed to be a quick visit for ice cream. Not quick at all. There was only 1 person in front ordering but the wait for ice cream to be done was excessive. This McDonalds has only recently been reopened following renovation. It looks modern and clean. There are now ordering stations and food can be delivered to your table. 1 table has gaming machines. Automatic doors are a welcome addition.

Last weekend visited the newly refurbished McDonalds at Pool Road Newtown. The property is obviously sparkling new which is more than can be said for the service. Ordered four takeaway meals plus drinks plus extras, and only for four. On arriving home discovered that two of the mains had been missed out. Very shoddy. Returned to site and was provided with the two missed meals and that was it. Cold chips and a pretty lousy experience. It’s a pity that the staff had not been refurbished

Attended this McDonald's the other night as we were passing through to go to West Wales very poor service even though it was busy, got orders wrong, the only member of staff a could see was serving the drive thru plus customers at the desk, I got my order and was a drink missing by the time she had sorted the drink out my order was cold would never go here again a 4 hour drive was made worst by stopping off at this so called fast food place

Went into the New refurbished Mcdonalds in Newtown today with my Granddaughter.....the queue was too long......A member of staff called Lloyd, showed us how to use the screens.......wow....very quick, and delivered to your table,,,,,then he asked if we needed any help with anything..order was brought within 5 mins.....even got a balloon.......well done ...

I walked in to this McDonald’s and told the staff I had a huge order(around 45 meals). The reply was ‘no problem’ ! The gentleman at the counter(presumably a manager) got all the staff assigned to doing different roles to get the order out more efficiently. There was not one single grumble or negative comment, they all just got on with the huge task in hand. Staff were extremely polite and helped me load all of the meals into the car, they made a lot of young footballers very happy with their swift service. Well done team.

Under staffed. Waited excessively long time. Attitude is staff was also abysmal. Food finally arrived. Slowest drive through yet.

This is so much better than Mold Mackies. Good coffee and friendly staff. Food warm. Everything Mold isnt. Lets see if this is a one-off or regular service.

It's quite hard to review this McDonald's as it's the archetypal small town Maccy D's. It's reasonably convenient if you're driving, maybe slightly less convenient if you're not, but the size and shape of the restaurant, the food and the service is so indentikit that if you were blindfolded and dropped off here you wouldn't have a clue which part of the UK you where in, let alone which town. Come here if you like McDonald's, don't come here if you a taste of the local food and culture.

The disabled access door buttons to this restaurant have been broken for 8 weeks, reported it to duty mansger then and 6 weeks ago, if you are a disabled wheelchair user you have to wait for someone to open the doors for you.

It's a McDonald's, it's open 24 hours, it has a drive through, the staff are okay and it is conveniently located.

I have visited this McDonalds on a number of occasions, it is often busy so service can be a bit slow and you can be expected to wait a reasonable amount of time for your order.

Stoped here for breakfast , sausage and egg muffin meals ,,,, was as good as I get at any other maccies , but took twice as long to come ,, Place was clean and tidy , and staff friendly ... We return

Visited here 4pm Saturday afternoon very few people in so food time expected to be quicker?! No I waited 15 mins for 3 meals an staff didn't really care I had been stood there wasn't very apologetic won't rush back here! Food was ok when finally got it just took forever!!!!

I had the misfortune to brake down in our horse lorry and managed to limp into McDonald s in Newtown where we had to leave our lorry until we could recover it the managers and staff where so understanding as we were so worried about our lorry they kept an eye on it for us until we could recover it my wife was in years and there assurance was so helpful in a time of great stress I would like to commend them all including all the staff and shift managers who were so understanding and polite

Dejó en el camino al norte en el sur de Gales y de como siempre estaba ocupado. El servicio era excelente y el establecimiento estaba muy limpio. Sin embargo, los caballeros es una pesadilla - tan poco habitación en el cubículo hay espacio apenas suficiente para abrir y cerrar la puerta.

Aquí sólo para café POP y va cuesta abajo rápido.

Siempre me han gustado de su café.

Nearly everyone has been to McDonald's no matter where they live. This McDonald's is nice inside food is nice except the burgers look like they had a steam roller go over them first but apart from that it's nice food. Fills you up

Este es uno de los restaurantes de franquicia el Mcdonald's. El 82% de las tomas son franquicias. Me di cuenta cuando llegan a usar su maravilloso WiFi para trabajar para no molestar a aquellos en casa en el horario de apertura de 5 de la mañana. El restaurante estaba cerrado con el personal y me quedé fuera esperando el gerente para llegar. Incluso me pidieron que aparcar mi coche al otro lado de la drive thru para detener los pájaros temprano con el coche. He usado el WiFi fuera! El gerente llegó a 5. 45 sin una disculpa a los clientes personal o esperar. Me quejé a McDonald's sólo me dijeron que no llevan el restaurante. Al menos va 24 horas elimina el problema de la gente no! Las primeras horas significa también es un paraíso para los insomniacs así como una cantina de policía. No oficial El menú de desayuno empieza a las 5 de la mañana. No elija las tortitas. No saben cómo preparar estas como frío o hueso duro. Todo lo demás está bien. El café no es genial, así que quédate con té. KFC al otro lado de la carretera hace un mejor café, pero no abren hasta las 7 de la mañana. La mejor parte de este restaurante es la amabilidad del personal de limpieza. Este debe ser el más limpio Macdonalds en el país.

A member of the staff team called Karen does a lot for Newtown Mcdonalds, Karen makes us feel welcome and is really chatty and makes a good start to the day. From Kieran Aged 14 Visited 29 March 2017 for breakfast

Visitamos este restaurante en el camino de ida y vuelta. Ambas veces, buen servicio, buen recibimiento. Comida fresca. El restaurante estaba bastante lleno, alrededor de 40 - 50 personas, principalmente los seguidores del fútbol, así que era bastante ruidoso. Esp en el camino de vuelta, pero la culpa es de los jacks de Swansea, conseguir un fabuloso ganar más de los reds!

Normal McD. We had a big problem with this establishment a couple of years ago: even McD themselves could not get any sense out of them (they are a franchise) but they were fine this time.

I visited McDonald's not so long ago, went in and got my family some seats,

The service was friendly & fast which makes a nice changed for a mcds. We went at breakfast time & it was all freshly cooked.

My son had a strawberry milkshake to find a false eye lash in it!!!!!! Staff member took it to manager and all we were given was a refund of milkshake, we could call in inspectors in - disgraceful

Clean and tidy and fast service, just had a coffee but it was hot and tasty and staff were friendly so a good stop in Newtown when going up!

Estuvimos aquí en el camino a través de Newtown para un descanso. Se plantó en una larga cola para bastante tiempo, entonces cuando me sirvieron me dijeron que la máquina de helados. Detrás del servidor era alguien reparte... helados! A este detalle, me dijeron que "Ella es simplemente haciendo tarde pedidos".

Prompt service from a well located McDonalds on the junction of the Newtown/ Craven Arms road. Entrance and exit not the same route.

Just what I expected from a McDonald's clean restaurant and toilets, tidy restaurant, good mozzarella dippers and reasonably fast food.

He dejado de ir allí simplemente porque me pareció que el personal era grosero, parecía demasiado problema para servirme el tiempo que he estado aquí!!!!

I've visited this mcdonalds on many occasions, I've always found the staff pleasant and helpful. The food is as you would expect. Always clean and tidy.

Newtown McDonald's is full of vile people who look like there off the Jeremy Kyle show. Treat your customers with respect and also a smile would be great. Thanks for your time today guys.

Leer algunos de los comentarios anteriores y la mayoría de ellos son acertadas. Este es probablemente el peor McD en el que he estado. Tuvimos que esperar 15 minutos para nuestro desayuno y la quemada magdalenas con huevo no eran la pena. La chica que nos atendió tenía las uñas grubbyest dedo que he visto. Un comentario anterior dicho McDonalds son la misma... ¡Incorrecto! Éste no bagels o los desayunos grandes así que no todo el mismo

Fuimos a este restaurante a la vuelta

Si pudiera cero ME!! No puedo explicar cómo fue horrible! Todo el personal parecía miserable y luego un trabajador estaba roto salud y seguridad después de tomar una hamburguesa de vuelta era se destacó a la zona de preparación de la comida para comer hamburguesa difícil entonces este cambio mayores alimentos a la vuelta!! Gerente no tenía idea de lo que estaba haciendo!! Gracias masiva a Karen que trabajaba allí era precioso y mejor comprensión de el pesebre!!

La única cosa con Mcddonalds es saber qué esperar. Un orden situado en un McDonald's 100 millas de distancia puede ser una réplica perfecta. Sin embargo lo que sobresalió sobre esta rama fue cómo perfectamente limpio todo el lugar. Como me acerqué el restaurante estaba amablemente atendidos por un miembro del personal que estaba limpiando la puerta de cristal, y celebró que se abren para mí como un caballero adecuado! Como yo estaba haciendo mi taza de té, noté que otros miembros del personal de limpieza en el restaurante. Fue un cambio agradable de las huellas adhesivas y salsa borrones promiscua que recuerdo de los diversos las visitas de McDonald's. El personal amable y especificidad realmente hicieron la diferencia.

Popped in after driving through Newtown from south Wales. Food was a standard Mcdonalds serving. The place does need a good renovation compared to other Mcdonalds restaurants.

OK if nothing else is open but typical for McDonalds in the fact that the food is horifically calorie laden!! Staff are quite attentive and the place is usually clean but really not somewhere I would eat at often

Food was ok, but it was freezing inside the restaurant, I was sat in the corner away from the door so it should have been warm

If you need a break on your way to Aberystwyth this offers a quick break from the traffic queues that often plague Newtown.

It's just your standard McDonald's not to fancy but food is ok. If you want fast food go there now.):

Standard Macdonals. Not great but then what macdonalds is??? Should of just gone to Wetherspoons in the main town!

Limpio y ordenado un personal amable. Servicial. Puedes leer los periódicos pero ten cuidado, puede ser difícil cuando están muy ocupados, me di cuenta de que pueden aparecer hace Moody cuando están bajo presión, aparte de que la comida es buena. Es también un buen sitio de comida rápida como cualquier puede ser realmente. No me señorita para llevar una crítica en este lugar me escriba por favor háganmelo saber cómo hacer que por favor. Gracias.

Very small restaurant considering the very busy area it is in. No milkshakes which was disappointing. Food came quickly and they forgot my sons fruit bag which I then had to go and ask for. Toilets were clean.

Mi amigo y yo estuvimos comiendo en el restaurante de Newtown. Necesitábamos cobrar a nuestros teléfonos, porque necesitábamos en contacto con nuestras familias. Nos cambiaron a otra mesa, limpiando nuestra desastre ya que fuimos. Phil decidimos muy grosera interrumpan nuestra comida y dirección afrontó nos dijo que. Aparentemente no nos permitieron a mover mesas por dentro. cortésmente le respondió a él que necesitábamos para cobrar a nuestros teléfonos debido a que necesitan en contacto con nuestras familias (con urgencia). decidió comenzar elevando su voz a nosotros para salir. Esto nos pareció muy desagradable y poco profesional. - después de todo, habíamos dejado ningún desorden en nuestra última mesa, y es necesario cobrar a nuestros teléfonos inmediatamente. Nos fuimos al restaurante y no tenía dónde ir hasta una hora y media más tarde. Fue alrededor de -1 fuera y aún así no nos dejaron ir hasta conseguir una bebida caliente.

Somos una familia de cuatro, fuimos más penas hay una ocasión y me pareció que el servicio era bueno y coherente. aunque fuimos en octubre, el tiempo era bastante bueno y comimos fuera en una de nuestras visitas. Encontramos el restaurante (tanto por dentro y por fuera) limpio y ordenado. La decoración es ninguno/universal pero agradable uniforme. La comida era de buena calidad y las instalaciones estaban limpias y el servicio bueno.

El coche parado, entramos por el inodoro y el olor me llamó, alguien había no se habían molestado en flor y ninguno tuvo los próximos como el olor era muy duro. papel higiénico era diseminados en el inodoro. No comer ni beber aquí, si eso es lo que parecen tras los inodoros ¿cree usted que nos molestó con la cocina?

Same old same old macdonalds really..they forgot my fries but were happy to provide me with some when i went back up to ask and apologised so pretty average really

This restaurant is not where the review says it is! In fact there is no McDonalds in Alderney (C.I.) at all!