McDonald's in Chichester

Food was cold I want my money back things were missing from my order

This states it 24 hours but it eat is always blocked off by cones and bins. Either the staff don’t want to work or change the opening time from 24 hours. Lights are always on but always locked.

Very busy but the staff were friendly and helpful

Cold fries and customised order still had traces of the item we asked to be excluded. Not recommend for people with allergies.....

The food here is hit and miss. We've had orders missing items, the wrong order and recently a rather odd burger with a mound of pickles. Why did they stop having tomatoes in burgers? Or as an extra option? We had the "Christmas " specials which were just normal Mc flurry but hey it was working for a change!

Given that this restaurant is just 1 mile away 45 minutes delivery is crazy. The order that turned up is completely wrong & I don’t get the point of this service anymore. Had enough of the employees at maccies messing up my order. I’ll just collect it next time. If it wasn’t raining I would have anyway.

Hamburger was shrivelled up limp thing. Very unappetising. Chips were mildly warm and had no taste. All in all, disgusting. No more McDonald's for at least a couple of years.

the order was not delivered to me. The courier went to the wrong address and ignored my messages

My order was cold, due to the rider making quite a few stops before me. This has never happened before.

Brought a double bacon & egg mcmuffin & paid for an extra egg. Drove away, only to realise they hadn't put any eggs in, let alone the extra one!!

melted ice cream, cold food, wrong ice cream

Drive drove all the way round Chichester for 20 minutes before bring my food to me.

This macdonalds miss something out everytime! Delivery drive was great though

Went to McDonald's at 5am, it was pretty chill, good food and friendly staff

Terrible service. Every time I use this place they have too few staff to cope with the number of customers.

delivery time was good, food was cold sadly.

ordered a happy meal for my daughters dinner and it never arrived.

Cold produce delivered 20 minutes was a little melted. But great service.

I ordered a large meal and got a medium and once again the fries were cold.

A flat white coffee and some fried cheese sticks, the coffee tasted like flavoured water, it was replaced but still not a good experience, this is unusual for McDonald's.

It's always lovely place to go in .The staff are very friendly and the store is always lovely and clean. The front of house lady is absolutely lovely friendly and always motivating her staff to make sure everything is clean and tidy and in It's place This is the McDonald's at Portfield Way Chichester

Delivery guy was fine and on time. But missing parts of delivery!!

Still waiting for a refund on my burger and cheese bites…

The last 3 nights I have finished work at midnight. I was under the impression this was open 24 hours. Fancied a burger after my shift for the car park to be coned off with the click and serve signs and a big bin at the entrance to the drive through for good measure. Staff are pleasant especially the late evening ones. Disappointed that it's advertised as 24 hour but kinda feels once store managers gone they make up their own times.

Long wait and cold food. Milkshake machine is out of order most of the time, the fizzy drinks are warm and without ice. Do not recommend a visit.

Should be called slow food took 45mins for 4 meals to come and even then I had to park I'm the car park And they still got my order wrong and had to go back twice just to get it corrected

missing food from order meaning 2 of my children haven't had their meals while the others do.

No hashbrowns with order, 3 items missing

THE WORST McDonald’s in the country. Every single time I go there something is missing. Use the app? Oh no that will go wrong, say they can’t find it, the payment doesn’t work bla bla bla. Even when you ask them to check it, THERE IS STILL ALWAYS SOMETHING MISSING. Sort it out.

If you go here, the staff will be rude and unpleasant. Drive thru means park up where there’s no parking and wait 15 mins for your food to come out. They get your order wrong and don’t give a damn. I won’t be going back again, we’ve been treated nastily too many times now and it ruins part of your day.

delivery early food colder than the drink

One of the better ones in Portsmouth if totally honest, depends on what time you go there and also what staff are on at the time also plays a role I lean towards this one most times

Always really busy and drive through gets served before walk ins.

Food stone cold, ice cream completely melted

The delivery time kept getting pushed back so we ended up being late to an event

people are allowed in without obscuring the madek very professional staff put your life at risk!!! I will add that when the order pops up on the screen, they quickly mean that it is ready, but in reality the customer has to wait, scammers

Fast, convenient, budget friendly I have the sweet chili chicken wraps and got it onnoffer for £1.99 ☺️ sweet!

Food was the correct order but a bit to cold to enjoy

Delivery driver was very rude on the phone insisting he was at my house when he wasn’t even in my turning. He kept telling me I was wrong for the number I was at because he was claiming he was outside. The food was then therefore all stone cold as I spent 10 minutes on the phone with him trying to find him.

Poor management not a 24h open. Dont even managed to open at 7h like they say.

All food and drink cold, driver delivered to wrong house then took 20min to re deliver to me, and then was rude about it, even though my address is correct.

Very long wait. Fries were cold after a few minutes

very late food was freezing cold

Only downside was no dips.......again!

Mcdonald's always busy even drive thru but the parking quit squeezing.

Brilliant. How can this McD be so much better than the other one? The other cancelled my order so I came here. It's a bit further away so it took a bit longer to get here but the air fryer soon revives the fries and the burger was still hot.

Great delivery driver. Very friendly. Excellent service

My food was cold I had my fries missing and I got given a small drink I want a refund or a replacement meal as it was stone cold and in edible

I ordered at 7.25 pm and it came at 9.24pm absolute joke

missing items on a large order meaning people went without

the worst order possible, complete wrong order was given somebody else's food delivery driver refused to take it back and mcdonalds didn't want to know and said that once there food leaves the shop its nothing to do with them !

This was the first time of ordering a meal delivery and it was really easy to do. I was pleased with everything about it.

Delivery driver delivered me the wrong items not happy

the food came without one triple cheeseburger so someone went without. the quality of the menu was really bad

Food never showed up but says it delivered. I been ripped off

the delivery time change 3 times the free nuggets we where supposed to get not in order

Absolute chaos with the drive through. No one seemed to know what to do at the end and parking was ridiculous

Staff can't even read the recipt that tgey print off. Time and time again they cock orders up. Utterly useless

Poot, disinterested staff. Won't be back.

Ordered at 10 and it said it would be there by 10:45, shows up 45 minutes later after I’d already left for work so I didn’t even eat it. Absolute joke

everything was cold, even the coffee

All good and noticeable very clean. Thanks 😊

no straws, no condiments, food warm and arrived nearly on time

My food turned up cold and I ended up with no coke that I ordered I also got given a bag of Tim Horton that had 2 coffees in it I want my money back I couldn’t even eat it it was stone cold

I placed a pre-order the night before for breakfast delivery. The branch opened at 7.00, my order was accepted at 7.01 and delivered by 07.30, hot & tasty! Perfect transaction from start to finish! Thank you

9 am for break wait 20min for table service very slow. Food was just being left at packing area. Poor service

One of the nicer McDonald's, food is fast and usually hot - staff where nice and the place was tidy Is one of the most busier McDonald's

I ordered at 4:15 and my food arrived at 6:30 stone cold

Only half the order was delivered. By the time I managed to get through to anyone, sorted,the rest of the food was cold.

Waited a long time to get to the takeaway hatch at the drivevthru, served by the manager who then asked me to park up and wait further. When I asked him what had happened to the concepts of 'fast food' and 'drivethru' he simply became rude, said the bacon needed frying (!) and did I want it raw. Staff here have completely lost any sense of customer service and politeness. That they don't have breakfast products quickly prepared and ready at a busy morning time, when you've already waited 10 minutes or more from ordering to get to the payment window is astonishing. Hostile attitudes by management surely indicate complete unsuitability for the job concerned, and incompetence. Corporate management need to get a grip of this restaurant and its staff. Not the first time long waits and wrong orders given out here. Appalling.

I only ordered 2 items yet McDonald's somehow managed to get the both wrong!

Bought a medium quarter pounder meal they charged £6:19 sure it's not that much. The drive through took forever and the chips were cold. Terrible service

kids running around wild toddlers

Ordered via app and collected through the drive thru. Had to queue in drive thru for ages to get to collection window, queue just wasn't moving for over 10 minutes. Then asked to park up while my order was completed. Had to wait another 10/15 minutes for our order and it was lukewarm at best - my latte coffee was cold and separated. Not impressed at all.

I was waiting an hour for my food and when it got delivered it was cold and not very nice.

all food was cold Happy meal missing absolutely disgusted

I ordered mcrispy meal and got given melon chunks and a Big Mac with a coke my son is beaming his eyes out with water because it was his 10th birthday and you guys have ruined it my food was cold but eatable will not be ordering from this McDonald’s again

Friendly and very helpful staff.

forgot to deliver drinks, tried phoning the restaurant for nearly 10 minutes and wouldn't pick up the phone

Burger covered in too much sauce compared to last time had to scrape loads off to make it ok to eat , fries very hot

Don't bother ordering online from this branch as it gets super busy. I've waited 2 hours before for orders placed via JustEat.

My food arrived cold and the complete wrong order I ordered a double sausage mc muffin with a cheese and bacon flatbread, I received pancakes and sausage and egg mc muffin, 2 hash browns and for my drink I ended up with a tea a coffee and a bottle of water I’m not happy at all!

They always always miss parts of orders. Most annoying was extra nuggets.My chicken mayo this visit was so hard I could of hammered with it.

I only ordered a few items and as usual they got it wrong

Order was never delivered. Order was listed on my account as delivered but we never received it. Doorbell didn’t ring and no one attempted to contact us for delivery. Not sure where the order went - especially as you have to give a code to receive the items?

I ordered a delivery and as usual the food took ages the delivery driver from uber couldn't find my house which is not out the way very local to the macdonlalds and yet again half the order was missing and stone cold the bit I did receive contracted uber eats said not there problem very poor service all round and this is not the first time this has happened but will be the last time now

How are you going to say the food is delivered when it was not, absolutely disgusting. I will be going through my bank to recover the money if you dony issue me a full refund and I won't accept credit for your poor service.

This was not fast food, we waited for our food for over half an hour. I could see part of our order sitting on a tray waiting for the rest for about 15 minutes. The staff made sloths look like Sonic the hedgehog. When someone asked about their order (they had been waiting before us) the staff just shrugged. There were staff at the drive thru window leaning on their elbows and hands and not taking any orders while the drive thru line got longer. Don't waste your time here

Pre-ordered the previous day for 8:35am and didn’t arrive until 9:10am. I had to leave for work so didn’t get to eat it. Also drink spilled in bag.

delivery great unfortunately the order was wrong I had to go the the restaurant to get the correct order

They forgot half my order and the food was wet as drinks split Everywhere and cold , Not happy very disappointed

I didn't receive my order at all!

Food was cold, items were missing, very poor

food was what you would expect. Ellie was a very lovely staff member who helped clear a table for me while it was very busy.

Pretty astounding that they can continuously get orders wrong or completely miss parts of the order then refuse a refund.

i ordered around 12 didn't receive the order till 1

Food was cold and forgot a few things inside the order

Floor dirty, tables dirty , bins overflowing. Table eventually wiped with dirty cloth and still food debris left. Mediocre meal. Not the best McDonalds!

Chips were cold and bland and chicken selects were like rubber its put me right off them.

no onions in the burgers, no extra cheese, no dips at all just why bother having those things as options if the people who make the burgers and pack the items don't bother to listen or read the order