McDonald's in Chichester

Delivery driver was very rude on the phone insisting he was at my house when he wasn’t even in my turning. He kept telling me I was wrong for the number I was at because he was claiming he was outside. The food was then therefore all stone cold as I spent 10 minutes on the phone with him trying to find him.

Poor management not a 24h open. Dont even managed to open at 7h like they say.

All food and drink cold, driver delivered to wrong house then took 20min to re deliver to me, and then was rude about it, even though my address is correct.

Very long wait. Fries were cold after a few minutes

Only downside was no dips.......again!

very late food was freezing cold

Mcdonald's always busy even drive thru but the parking quit squeezing.

Brilliant. How can this McD be so much better than the other one? The other cancelled my order so I came here. It's a bit further away so it took a bit longer to get here but the air fryer soon revives the fries and the burger was still hot.

Great delivery driver. Very friendly. Excellent service

My food was cold I had my fries missing and I got given a small drink I want a refund or a replacement meal as it was stone cold and in edible

I ordered at 7.25 pm and it came at 9.24pm absolute joke

missing items on a large order meaning people went without

the worst order possible, complete wrong order was given somebody else's food delivery driver refused to take it back and mcdonalds didn't want to know and said that once there food leaves the shop its nothing to do with them !

the food came without one triple cheeseburger so someone went without. the quality of the menu was really bad

Delivery driver delivered me the wrong items not happy

This was the first time of ordering a meal delivery and it was really easy to do. I was pleased with everything about it.

Food never showed up but says it delivered. I been ripped off

the delivery time change 3 times the free nuggets we where supposed to get not in order

Absolute chaos with the drive through. No one seemed to know what to do at the end and parking was ridiculous

Staff can't even read the recipt that tgey print off. Time and time again they cock orders up. Utterly useless

Poot, disinterested staff. Won't be back.

everything was cold, even the coffee

Ordered at 10 and it said it would be there by 10:45, shows up 45 minutes later after I’d already left for work so I didn’t even eat it. Absolute joke

All good and noticeable very clean. Thanks 😊

no straws, no condiments, food warm and arrived nearly on time

My food turned up cold and I ended up with no coke that I ordered I also got given a bag of Tim Horton that had 2 coffees in it I want my money back I couldn’t even eat it it was stone cold

I placed a pre-order the night before for breakfast delivery. The branch opened at 7.00, my order was accepted at 7.01 and delivered by 07.30, hot & tasty! Perfect transaction from start to finish! Thank you

One of the nicer McDonald's, food is fast and usually hot - staff where nice and the place was tidy Is one of the most busier McDonald's

9 am for break wait 20min for table service very slow. Food was just being left at packing area. Poor service

I ordered at 4:15 and my food arrived at 6:30 stone cold

Only half the order was delivered. By the time I managed to get through to anyone, sorted,the rest of the food was cold.

Waited a long time to get to the takeaway hatch at the drivevthru, served by the manager who then asked me to park up and wait further. When I asked him what had happened to the concepts of 'fast food' and 'drivethru' he simply became rude, said the bacon needed frying (!) and did I want it raw. Staff here have completely lost any sense of customer service and politeness. That they don't have breakfast products quickly prepared and ready at a busy morning time, when you've already waited 10 minutes or more from ordering to get to the payment window is astonishing. Hostile attitudes by management surely indicate complete unsuitability for the job concerned, and incompetence. Corporate management need to get a grip of this restaurant and its staff. Not the first time long waits and wrong orders given out here. Appalling.

I only ordered 2 items yet McDonald's somehow managed to get the both wrong!

Bought a medium quarter pounder meal they charged £6:19 sure it's not that much. The drive through took forever and the chips were cold. Terrible service

kids running around wild toddlers

Ordered via app and collected through the drive thru. Had to queue in drive thru for ages to get to collection window, queue just wasn't moving for over 10 minutes. Then asked to park up while my order was completed. Had to wait another 10/15 minutes for our order and it was lukewarm at best - my latte coffee was cold and separated. Not impressed at all.

I was waiting an hour for my food and when it got delivered it was cold and not very nice.

all food was cold Happy meal missing absolutely disgusted

I ordered mcrispy meal and got given melon chunks and a Big Mac with a coke my son is beaming his eyes out with water because it was his 10th birthday and you guys have ruined it my food was cold but eatable will not be ordering from this McDonald’s again

Friendly and very helpful staff.

forgot to deliver drinks, tried phoning the restaurant for nearly 10 minutes and wouldn't pick up the phone

Burger covered in too much sauce compared to last time had to scrape loads off to make it ok to eat , fries very hot

Don't bother ordering online from this branch as it gets super busy. I've waited 2 hours before for orders placed via JustEat.

They always always miss parts of orders. Most annoying was extra nuggets.My chicken mayo this visit was so hard I could of hammered with it.

My food arrived cold and the complete wrong order I ordered a double sausage mc muffin with a cheese and bacon flatbread, I received pancakes and sausage and egg mc muffin, 2 hash browns and for my drink I ended up with a tea a coffee and a bottle of water I’m not happy at all!

I only ordered a few items and as usual they got it wrong

Order was never delivered. Order was listed on my account as delivered but we never received it. Doorbell didn’t ring and no one attempted to contact us for delivery. Not sure where the order went - especially as you have to give a code to receive the items?

I ordered a delivery and as usual the food took ages the delivery driver from uber couldn't find my house which is not out the way very local to the macdonlalds and yet again half the order was missing and stone cold the bit I did receive contracted uber eats said not there problem very poor service all round and this is not the first time this has happened but will be the last time now

How are you going to say the food is delivered when it was not, absolutely disgusting. I will be going through my bank to recover the money if you dony issue me a full refund and I won't accept credit for your poor service.

This was not fast food, we waited for our food for over half an hour. I could see part of our order sitting on a tray waiting for the rest for about 15 minutes. The staff made sloths look like Sonic the hedgehog. When someone asked about their order (they had been waiting before us) the staff just shrugged. There were staff at the drive thru window leaning on their elbows and hands and not taking any orders while the drive thru line got longer. Don't waste your time here

Pre-ordered the previous day for 8:35am and didn’t arrive until 9:10am. I had to leave for work so didn’t get to eat it. Also drink spilled in bag.

They forgot half my order and the food was wet as drinks split Everywhere and cold , Not happy very disappointed

delivery great unfortunately the order was wrong I had to go the the restaurant to get the correct order

Food was cold, items were missing, very poor

I didn't receive my order at all!

food was what you would expect. Ellie was a very lovely staff member who helped clear a table for me while it was very busy.

Pretty astounding that they can continuously get orders wrong or completely miss parts of the order then refuse a refund.

i ordered around 12 didn't receive the order till 1

Food was cold and forgot a few things inside the order

Floor dirty, tables dirty , bins overflowing. Table eventually wiped with dirty cloth and still food debris left. Mediocre meal. Not the best McDonalds!

Chips were cold and bland and chicken selects were like rubber its put me right off them.

very good and on time thank you

no onions in the burgers, no extra cheese, no dips at all just why bother having those things as options if the people who make the burgers and pack the items don't bother to listen or read the order

very late was around 1 hour delay on delivery

This McDonald's definitely needs more screens to order from, we had to queue just to use it...

Half of the stuff we ordered was not in the bag! the food was ice cold and no sauces with the Chicken Selects!

left the restraunt at 21.29 and it arrived 40 mins after being stone cold

Fries were hot but the burger was a little cold. Overall, a good McDonald's.

The driver was rude, my food was cold and I didn’t receive my hash browns

I ordered this over an hour ago the timing kept changing my food is stone cold! I’m not happy

May as well not even have a drive thru, you order and then wait in the car park for a minimum of 30 mins, i cant express my hatred for this McDonalds

Absolutely shocking service. 45 mins wait, wrong food comes to table, another wait, food comes back with. Issuing items and stone cold. Staff not bothered, manager couldn’t even manage an empty building. Worst McDonald’s anywhere. My advice, believe the reviews and don’t visit here. Not even worthy of 1 star

didn’t receive my order and said it was delivered

Didnt get delivered i want a refund!

Very busy, under cooked fries and burger was cold

could be great meal , however when you don't receive part of your order once again McDonald's becomes annoying ... McDonald's needs to improve also still waiting for refund...

Good stop for break on long journey,coffee and toilets

Half hour wait, staff could not care less, food was cold

the timer went from 7:10pm to 8:20pm then the food was cold the whole thing was poor

Although this was 1am the queue was so long and it seemed to take forever to get our food. The guy taking the order was the only positive thing I could say about the whole visit. He was polite and friendly. However when I got to the window to collect my food I could see why the queue was so long. There were 2 young females serving and they were too busy chatting to serve customers. I was thrust my orange juice into my hand. No hello, here you go or welcome to McDonald’s. I would have forgiven not receiving the latter due to the time of day but the service was appalling. After I was thrust the Orange Juice I also had my bag of food thrust into my hand with a “ here “! All the while the chat between the two of them continued. I received no thank you or enjoy your meal. Whoever trained these two needs retraining themselves. Disgusting customer service.

24hrs ?????? 27/06/24 23.45pm Closed ???? Drive thru blocked off

lovely lady always happy and cheerful x

Very nice McDonald's. Toilets clean as was restaurant. Latte very milky...just how I like it

Can't use the computer displays, however staff were spot on!👍

Freezing cold food and an hour late

Decent food, fast table service and clean loo's (well clean baby change anyway as that's where we went)

Did not receive chips or any dips for my nuggets or mozzarella bites

Waiting in drive thru for 35 mins , guy on till rude, Waiting at collection point for another 10 mins , drive off to find food in bag wrong, park up to go in and wait another 15mins , fries not cooked properly, burger dry and drink very flat . In total absolutely awful definitely wouldn't recommend or visit again.

Most of my items are not here spoke to driver and he said only 2 bags which is drinks and some chips

EVERYTIME I ODER I DO NOT GET MY SAUCE THIS IS THE THIRD TIME

allways missing items takes the p!ss

Time kept changing and it took just u day an hour and was cold

unfortunately we didn't get any dips with our 20 nuggets. very dry without them.

24 hours wasnt open staff sat outside smoking maming unpleasant comments and let me order despite being not serving

The food was ordered at 14:15 and arrived approx 2 hours later when we had selected ASAP. Chips arrived medium size and cold when large was ordered. Quarter pounder with cheese was missing the cheese and mustard and was luke warm.

Gave me the wrong food,poor quality.

My experience with McDonalds yesterday was absolutely a monstrosity. I ordered a hat trick meal, 2 happy meals, 2 cheeseburgers, a coke and 2 mcflurries and sweet treats. I simply only received the drinks. Honestly, I was happy I received anything at all but I’m now having problems because just eat refuses to refund the money. So, in reality, not only did none of the food arrive but it’s actually turned into theft now since just eat refuses the refund. I’m extremely disappointed.

Excellent place.food is hot,staff are happy

wrong food delivered a real pain to make a complaint as always only online 😔

bag was open, kids happy meal toy missing