Based on 11.904 opinions finded in 4 websites
Based on 11.904 opinions finded in 4 websites
Nº 479 in 612 in Peterborough
Nº 9 of 17 Fast food in Peterborough
Opinions
The food is always nice and the staff are polite. My problem is the amount of times food is missing! We check before we drive away, but when ubereats delivers it via mcdelivery you're stuffed, paid £7 for a burger and service and delivery charge as we couldn't go and collect on this ocassion, and was refunded £2.63 for the main part of meal being missing! What i always wonder is, how do they always manage to miss food off so many ocassions, but never actually put too much in 😅
T . 2024-12-29
MORE AT Google
What can you say, McDonald's is McDonald's. A bit overpriced but the kids like it. Always clean. Shame the tech isn't always working.
B B (Wolfman14) . 2024-12-28
MORE AT Google
Alright in a pinch but food is overpriced for what you get.
Lee Cross . 2024-12-27
MORE AT Google
One of the best drive thrus I've found. Rarely miss anything from your order.
colin steer . 2024-12-23
MORE AT Google
The app is not easy to use as it never works for me. Food very good.
Graham Allen . 2024-12-22
MORE AT Google
I ordered early hours this morning and it said online it will be here between 00.40 and 1.00. I kept checking the just eat app. And it never changed. I kept checked outside my flat, nothing. No phone call nothing. This morning said 00.41 it was delivered. It wasn't
Jess . 2024-12-16
MORE AT Google
The cleanest, tidiest, organized mcd I have come across. All the kids tablet were there and working Could be difficult to park in busy hours, long queues in drive thru. During off peak hours, enough parking Drive thru can be busy mostly
Rohini . 2024-12-11
MORE AT Google
took over 40 minutes when was expected to be 20 minutes
Bradley . 2024-12-07
MORE AT Just Eat
Thank you to the amazing staff Aaron Amy, Andy and George. Proper legends
David West . 2024-11-30
MORE AT Google
I’ve ordered multiple items not one was correct. I received no correct sauces, no pickles in my burgers, no chilli in my chilli cheese burger, no grilled chicken in my grilled chicken wrap. It’s like I got the wrong order, absolutely ridiculous!!!
Sam . 2024-11-23
MORE AT Just Eat
If you do drive thru please check you're items. They all the time give you less
Ionut Bratoiu . 2024-11-22
MORE AT Google
Overall - decent McDs, clean and quick
Ben Mabrouk . 2024-11-20
MORE AT Google
Fries was overcooked stale and my burger buns was like chewing a peice of cloth
Tom . 2024-11-19
MORE AT Just Eat
Never delivered my food was a £40 order
Tom . 2024-11-17
MORE AT Just Eat
Worst McDonald's, there Hot Chocolate isn't Hot Chocolate it's Dishwater and they really need to do something about it, and service is slow, when you get to the drive through you end up sitting there and the person who was behind you gets served before you, they really need to sort themselves out, best McDonald's are Ollerton and Colsterworth...
Mandy Batchelor . 2024-11-16
MORE AT Google
Drive through has gotten alot quicker since there are only to click and collect bays now
Robert Gipters . 2024-11-08
MORE AT Google
The road driving into this place and the hotel has a massive pothole in the middle that's now widened so much your rear tyre will hit it, tyres risk damage from this. PCC won't fix as it's deemed "private land"
Kyle Smith . 2024-11-06
MORE AT Google
Awful mcdonalds this one, always forget items
Amy . 2024-11-03
MORE AT Just Eat
Ignored "No Ketchup No pickle slices" in 2x burgers, undercooked fries, ordered 3x apple pies, only delivered 1x apple pie & 1x cold toffee apple pie. Unimpressed!
Sean . 2024-11-01
MORE AT Just Eat
Quick and convenient tasty food
Richard Burton . 2024-11-01
MORE AT Google
Standard McDonald's. Sometimes perfect sometimes some issues.
Andrew H . 2024-11-01
MORE AT Google
Game me the wrong wrap lucky I quacked b four I got food poudining
Tomass . 2024-10-31
MORE AT Just Eat
Cracking Chicken Mayo x2. Took the bun lid off and put them together to make a budget Chicken Mayo big Mac!!
DAN LEDBURY . 2024-10-29
MORE AT Google
One food quality in this place is disgusting chips are hard and cold food is chucked together for the prices we pay I expect my food to atleast be hot!! This is the worst one in the whole of Peterborough for food quality!! And yes the many times we use them nothing changes
Nikki Kiernan . 2024-10-28
MORE AT Google
Thank you for leaving my food at my door, even though I fell asleep and forgot that I had ordered it, apologies for any inconvenience much appreciated!
Anne . 2024-10-26
MORE AT Just Eat
Terrible food breakfast mcmuffin bacon egg cheese no bacon and really greasy horrible tasting egg, considering I had to wait for it to be cooked was a mess.
Lorraine Baxter . 2024-10-26
MORE AT Google
Efficient ordering and delivery of food
Trevor Benton . 2024-10-24
MORE AT Google
No hot drinks cash only forgot half order not good here
Daniel Barnett . 2024-10-22
MORE AT Google
food was stone cold. ice ream had melted looked like a milkshake
YVONNE . 2024-10-21
MORE AT Just Eat
What you expect from a fast food chain, food that isn't cooked to order so tends to be luke warm but service is quick.
Richard Lloyd . 2024-10-21
MORE AT Google
food was cold had to reheat in microwave
John . 2024-10-18
MORE AT Just Eat
I go as the kids like it and they get to choose a takeaway every couple of weeks if Santa would be happy with them. For myself I wouldn’t bother with the dry cold fries and average burgers. The atmosphere in my car is the same as at any other venue. I don’t recommend anything
Keith Warrington . 2024-10-18
MORE AT Google
do food is cold and the driver got lost on the way to me
Natalie . 2024-10-18
MORE AT Just Eat
So much better than Queensgate McDonald's 💯 They should send the team at Padam Road to train the team at Queensgate.
Steven Payne . 2024-10-14
MORE AT Google
The 5 stars is ONLY for anamaria that works at this branch. She’s a valuable asset to this company. GIVE THAT WOMAN A PAYRISE !!!
nelija . 2024-10-13
MORE AT Google
Got my order and no food all I got was the drinks I am not happy I have paid £30 for my order and all I got was drinks why
Sophie . 2024-10-13
MORE AT Just Eat
Half the food is missing. Ni mozzarella dippers. No chicken mayo, 1 chips for the double meal. 2 quarter pounders instead for f 1 and 1 Big Mac. No sauces
Faye . 2024-10-06
MORE AT Just Eat
Missing food is always a problem here. The most basic orders are to much for the staff.
Crash UK . 2024-10-06
MORE AT Google
Did not get the fries, and the burger was cold
Jack . 2024-10-06
MORE AT Just Eat
10 out of 10 love deal packaging course 3 days.
James Charles Windsor . 2024-10-06
MORE AT Google
I received my order of FIVE chicken selects to find 4 in the box… small mistakes like this are always happening with 0 type of quality checks. What’s going on McDonald? Fix your restaurant
Jake Crombie-Dunford (Jumper) . 2024-10-04
MORE AT Google
Food was freezing cold do not recommend
Gabrielle . 2024-10-01
MORE AT Just Eat
Really easy to get through drive in quickly, to order and pay. Good was good and hot.
David Cussell . 2024-09-30
MORE AT Google
Hit and miss sometimes good sometimes bad. Inconsistent quality.
Bruce Ayling . 2024-09-27
MORE AT Google
Not happy some of my orders was missing 1 meal was missing the drinks was missing not happy the rest of the food was cold not happy at all I would like a credit back pls
Megan . 2024-09-24
MORE AT Just Eat
Burger missing and all the food was cold
Chris . 2024-09-24
MORE AT Just Eat
We visited one of the many local drive-in McD's in the town earlier today. Unfortunately for us, the staff weren't having a good day. We checked the bagged contents and noticed that both meals were incorrect. I despair!! Why wasn't the order checked before handing it over? What a bunch of hapless and illiterate clowns. At least you're consistent in your failings, McDonalds.
Doubtful Gizzard . 2024-09-23
MORE AT Google
Used to be the quick and cheap go-to meal in the area. Save yourself some money and grab a Fray Bentos pie or a Rustlers burger from the local supermarket. At least you know it'll be hot when it's ready. Every meal is another little letter of disappointment to your taste buds.
Rockn Rebel . 2024-09-19
MORE AT Google
Food was delivered fast shame about the triple cheese burger being wrong but delivery driver very good
Callum . 2024-09-13
MORE AT Just Eat
Guy rude send me for codes Acting very strange telling me that I couldn’t shut my door
jade . 2024-09-12
MORE AT Just Eat
As usual cold and manage and customer service are useless
Jade . 2024-09-10
MORE AT Just Eat
The drinks were incorrect we were missing a hot chocolate.
Jonathan . 2024-09-06
MORE AT Just Eat
Este es un desayuno justo. Esta es una descripción completa de lo malo que es este McDonald’s en todo Peterborough. He vivido en Hampton ahora por 13 años y honestamente puedo decir que el McDonald’s aquí no sabe cómo cocinar preparar alimentos. No he tenido un buen McDonald’s desde aquí en años, ya sea congelando frío mal cocido o demasiado cocido o incluso encima de la mitad de su pedido faltante juro que esta tienda es solo dirigida por adolescentes que no tienen idea de cómo cuidar de la tienda o preparar la comida. Ahora trato de evitar este lugar como la peste , y uso un McDonald’s diferente porque al menos tenemos garantizada comida caliente sobre todo cuando pagas los precios que pagas no quieres comida fría sin cocinar
Nikki K . 2024-09-05
MORE AT TripAdvisor
Had a big Mac and fries and a banana milkshake. Very tasty. I don't have Macdonald's as often as some people do I like to have it as a treat.
D . 2024-09-05
MORE AT Google
Warned not to order from here, should have listened.... Cold UNDERCOOKED chips. Cold burgers, No straw with milkshake... first & last time ordering from here.
Sean . 2024-08-30
MORE AT Just Eat
Go here a lot because it is fast and they don't get your food wrong.
Sam I AM NOT . 2024-08-25
MORE AT Google
Lovely delivery driver, very kind and funny :)
Katie . 2024-08-24
MORE AT Just Eat
my burger was smashed and i had to eat it from bowl. nice one
Teo . 2024-08-18
MORE AT Just Eat
Just wondering if they cleaned there lines to the pump as my iced latte and my brothers diet coke both taste like line cleaner remember the tast from my time as a bar manager
Liam . 2024-08-17
MORE AT Just Eat
THERE WAS NO SAUCE!!! 6 packets of sauce missing plus i kid you not this guy was trying to bang the door down, 1 in the morning and he was pounding on the door he woke up the dog, the twin babies and the neighbours!!! not satisfied.
jesse . 2024-08-13
MORE AT Just Eat
Food was ok but 2 large hot chocs turned into 2 tropicanas
Brenda . 2024-08-06
MORE AT Just Eat
This location is clearly not 24 hours, when you go round the drive through twice and there's at least 5 staff members in the premises and they ignore the fact that you're there and they're just laughing and chinwagging, you might as well be closed.
C Beale . 2024-08-03
MORE AT Google
The employees are all immature children who pull pranks with your food. I received a lettuce root in my wrap.
Dul . 2024-08-02
MORE AT Google
Stopped here on the way back from a family holiday. It was one of the cleanest McDonalds I've been to in the UK and the service was very efficient!
Nelz Mistry . 2024-08-01
MORE AT Google
ordered a coke and got two milkshakes instead. neither flavour what I drink. no straw and no sauces.
Chrissy . 2024-08-01
MORE AT Just Eat
Quiet, calm and clean. A relaxing few minutes break while drinking a coffee.
John Morgan . 2024-07-26
MORE AT Google
Very bad it took almost 2 hours after delivery time
Iaia . 2024-07-23
MORE AT Just Eat
Friendly driver great service. :)
george . 2024-07-21
MORE AT Just Eat
McDonald's delivers a reliable fast-food experience with its consistent menu of burgers, fries, and beverages. Its quick service and familiar offerings make it a convenient choice, though the experience can vary slightly depending on location.
Shilna Mathew . 2024-07-20
MORE AT Google
Swift efficient service on the drive thru.
Paul Hubbard . 2024-07-19
MORE AT Google
Great Service !! Courier on time and friendly Food and drinks hot and delicious
Brenda . 2024-07-19
MORE AT Just Eat
Of the several outlets we use in the area this has to be the slowest. We ordered today at approx 1100 and so it wasn't majorly busy. Two happy meals and a couple of burgers (not meals). It was well over ten minutes wait from point of order via the app at click and serve and then two drinks from the Happy Meals were missing. On the few occasions we've used this Maccies the service speed and order accuracy have been issues. Not much has changed since my last visit. That being said, the food was presentable and warm etc so no complaints there.
Lee Gregory . 2024-07-16
MORE AT Google
Opening hours incorrect - arrived at 2.45am and was closed, despite Google and sign outside stating 24th
Jayne Cooke . 2024-07-16
MORE AT Google
half of the order was missing when it arrived, customer services refused refund. disgusting.
Darren . 2024-07-12
MORE AT Just Eat
Food was cold, I waited 1.5 hours for delivery
Shannon . 2024-07-08
MORE AT Just Eat
Burgers always put in the bag sideways , so when I get home its a mess in a box, why? I don't get pizza delivered sideways. Where is the logic? Please stop doing this. Doesn't anyone care anymore?
Peejay Eaton . 2024-07-08
MORE AT Google
Usually go there for picking up breakfast mcmuffins. Good service always, parking area is bit small.
Kalaraj Pk . 2024-07-03
MORE AT Google
Awful driver put delivered when didn’t l, rang me told me to come outside and drove off
Jae . 2024-06-30
MORE AT Just Eat
We come here as a family every Thursday, we do sometimes have issues with cold food, but the staff sort it straight away. Always impressed with the quality of food here.
Grant Oakes . 2024-06-27
MORE AT Google
Xadeee needs to address her attitude. As a customer, don't need to hear her telling the Uber driver how this place is poorly run. I'm just wanting to dine, not listen to publicly air her drama
Christian Tate . 2024-06-25
MORE AT Google
Food has been cold last three orders sort it out
Kash . 2024-06-25
MORE AT Just Eat
I never got my food I’m not happy at all
Jon . 2024-06-23
MORE AT Just Eat
missing my my fillet o fish try to ring him couldn't get through now I've got the opportunity to give them zero because that's not good not good enough,, 0 points
Joey . 2024-06-20
MORE AT Just Eat
food is cold had to wait too long
Louis . 2024-06-20
MORE AT Just Eat
Parking can be a little crazy if you want to sit in but once parked, service quick and friendly. Toilets clean
Claire Woods . 2024-06-18
MORE AT Google
Good offer on very reasonable price
Mahmood Anjum . 2024-06-16
MORE AT Google
Waited for long and most of the stuff didn’t come
Patricia . 2024-06-07
MORE AT Just Eat
Forgot dips food only warm early delivery
Anna . 2024-06-07
MORE AT Just Eat
I enjoy the wraps as they are a healthy option and filling. Not too busy for lunchtime and quick service.
Anne Raven . 2024-06-04
MORE AT Google
Food as expected service good, nice and clean 👌.
alex egleton . 2024-06-02
MORE AT Google
It's a McDonald's you get what you get
Michael Benson . 2024-06-01
MORE AT Google
The car park was PACKED it was extremely difficult to park anywhere near the click and serve. The queue to get in had lengthened by the time we wanted to leave. Where we had parked we had to rely on someone letting us out and pedestrians not continually walking behind the car as we slowly tried to back out. Stressful not likely to go there again in a hurry
Sue Honour . 2024-05-27
MORE AT Google
Mcspicy was missing but everything else good
Connor . 2024-05-24
MORE AT Just Eat
Sick and tired of this McDonalds, every visit they forget my dips. I wouldn’t mind as much but it’s the 50p dips and if I’m paying 50p I expect my dip. It’s just pure laziness at this point. One visit I had to ask the worker about the dips being in the bag and he recited which dips they were and said he would get them now. How hard is it to do it without me having to ask for them? I understand the point could be made of checking the bag but I shouldn’t have to every single time.
Liam Tyler . 2024-05-23
MORE AT Google
The food was made perfect, just gad to wait around 1hour. Food came cold :/ sad to wait 1hour at night for a food and get it cold..
Simba . 2024-05-22
MORE AT Just Eat
not happy as you left out my milkshake and my McFlurry and I am not happy with it
Natalie . 2024-05-21
MORE AT Just Eat
2 fries are missing from the order, only came with 1 portion of fries instead of 3
David . 2024-05-20
MORE AT Just Eat
Why is it every time I use the drive through at this Mc Donald’s they leave something off the order. I now say is everything in there before leaving. Nothing changed on my last visit “Thanks, is everything in there?” “Yes of course.” Got home Chips are missing and one of the meals. Not worth the 20min journey back through rush hour and phone is constantly off the hook. Thought it was just my bad luck but now think it’s the nom here!
Ade Green . 2024-05-20
MORE AT Google
Drive-through was great all round good experience
liz hicks . 2024-05-19
MORE AT Google
Visited on 17/05: very friendly staff which never happens at a Maccies so pleasantly surprised. And the food was freshly made as we had to wait in a bay but it didn’t take too long- it’s rare to have hot food usually 😅 and given three curry sauces not just one between us! The only thing was the syrup in the Fanta was obviously going because the drink was bitter tasting.
Sophy Norman . 2024-05-19
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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435 Opinions
Staff from there to kinds and food quality 🥰🥰🥰banging 😎
3143 Opinions
I visited your store on 8th Jan at 22:22 where I ordered a hot chocolate and an apple pie. The apple pie has been sat for a while as it was barely hot and the lady called Madalena said I would get a fresh one in 5 minutes. She delivered the new and extremely hot (too hot to eat) apple pie to me. I took one bite and found the middle was hard in the apple chunks. I explained this to Madalena who huffed then said she cooked it to the right time of 5 minutes. I understood this and gave my card for a refund. She looked at me like she didn't care about the food not being cooked properly. I explained how I was given food poisoning at the College Arms on 24th December and really didn't want to be sick again. She took the apple pie away and came back with a unhappy look saying I can't give you money back as you eat the pie. I said how will I know if it's uncooked it I don't taste it. I took one bite. She said I am not allowed to give you money back as my manager said you are it. I said ok I'll make a complaint. She said I give you money back but you ate pie. I said I ate a bite to find it not cooked. She was continuing to argue to me. I then spoke to Cristovio the shift manager and asked him why she was so rude or me. He said she told him I hate the pie and now wanted a refund but then threw the pie away. I explained what happened as above and asked what will happen as I found she needed more training on being customer focused as she was changing her views on the refund and arguing about me tasting the pie to find it not cooked yet she feels 5 minutes as directions to cook a pie was cooked. I explained that years ago when I worked in that store, a customer burnt their tongue and the company made staff write dates and time did cooked apple pies. I then asked where the time was for the pie as I saw no time. As the pies need time to cook yet to still cook on the inside to make them fully cooked throughout as fried items still cook on the inside after you take them out of the oil. He didn't know this fact. I said I feel the pie was not left long enough to start to cool and left to cook fully on the inside. I explained how extremely hot the pie was and it should not have been given to a customer as one bite would have left someone with no skin in their mouth or tongue. The shift manager was understanding yet I found him immature to be a manager to understand simple standards of store management and staff supervising. He tried to do a refund but instead charged me twice and then apologised. He then refunded me 2 apple pies. I just found this experience especially dissatisfied and unprofessional, unsafe for the heat of the apple pie, the mistake of a refund, the member of staff Madalena being grumpy, rude and unhelpful blaming me for the pie being not satisfactory and the shift manager being unable to deal with the situation at the time. I did ask the shift manager if we can deal with this complaint now however he wanted me to email and do the online review which I am happy to do. I will also do a Google review with this exact email comment as a copy and paste. I would like to please know how you wish to correct this vast number of issues from health safety of over heated foods to burn customers to the under cooked apple fruit inside to the unprofessional conduct of your staff towards a customer
300 Opinions
First time ordering from them there food is amazing and great portions sizes I would recommend going there