Based on 8.332 opinions finded in 3 websites
Based on 8.332 opinions finded in 3 websites
Nº 352 in 512 in Aylesbury Vale
Opinions
Food good as always. Quick service. Decent staff.
Vicky Hartley . 2024-10-30
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Cheery and efficient. One of the better McDonald's I've been to.
Mark Ireson . 2024-10-25
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Im disgusted to see very few hair nets on female kitchen workers ... And No gloves on hands of people preparing food ....
ben benson . 2024-10-25
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Ordered a double quarter pounder with cheese meal via the app - no burger delivered, just the drink and fries. Called the customer services for Uber/McDonalds app to ask for a refund - received £2.82 as a refund... Very fast talking Indians on the phone with a thick accent, the faster they speak the thicker it gets making it near on impossible to understand what they are saying. The woman who delivered my food had a small bag (which she put back in the backseat of the car) along with the 2 larger bags she delivered. Makes me wonder whether that was my burger and she nicked it. Forgotten/Stolen items are very regular now.
David Waters . 2024-10-25
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I never eat in McDonalds, always find it too cold in there but takeaway service is spot on
Sista Sare . 2024-10-22
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Dirty tables and floor ruined the experience.
Derek Casey . 2024-10-22
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Didn't get the 2 apple toffee pies I ordered, couldn't go back and wait another half an hour.
David Creser . 2024-10-20
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They don't even ask you if you want anything with your order anymore... It's a race to sell... Quality is no longer a requirement...
George NASR . 2024-10-19
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Absolutely useless. Ordered breakfast via the app, joined the queue and the app glitched out. By the time I'd actually got to the speaker and eternity later they'd stopped ordering breakfast. The staff were wholly unhelpful continually asking me to move to the next window, with each member of staff as useless as the next. If you need to be somewhere fast don't order from this joke of a fast food outlet, and definitely don't waste your time in the drive thru queue. I'm sure they're very capable of dunking chips in hot oil, but when it comes to customer service they don't know an arse from an elbow.
Josh Foster . 2024-10-19
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Generally a great McDonald's. Never had bad experience, can be busy sometimes and the best time to go is overnight.
Richárd Fekete . 2024-10-19
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What can I say it's mcdonalds, they kind of think there Harods with the prices right now it was ok when they were doing the gourmet burgers they were worth a little extra but now no... especially when they don't even sell hot food
Luke McGuffie . 2024-10-19
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Staff always friendly, food ok chips sometimes cold and undercooked, very busy as only one near me
Alison Jones . 2024-10-18
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Always clean and tidy with a 24hr drive through. Usually fast service although it ca get very busy
Gary Plumley . 2024-10-14
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Branch In Aylesbury with a drive through. No availability of milk shakes or ice cream. This is an all too regular occurrence with McDonald's as a whole. The staff member was not exactly apologetic either. There is parking onsite including spaces for wheelchair users. I cannot comment about the inside as I only used the drive through
W W Howe . 2024-10-13
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Forgot my fruit bag, not the end of the world but annoying especially as I'm trying to be a healthy queen
G . 2024-10-13
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Ordered a large milkshake and got a coke
Pete . 2024-10-13
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Wrong drink no sauces cold nuggets as usual
Sam . 2024-10-12
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My order never arrived for the second evening running. Should have been delivered to No. 6
Janet . 2024-10-12
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Got my order wrong again !! Too busy to go back and complain
James Power . 2024-10-12
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Food cold took 1 and half hour from ordering to it arriving
Lauren . 2024-10-11
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Amazing if you like burgers avoid otherwise
Walkabout Wally . 2024-10-10
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It's just terrible, you have to wait so long that it seems like a year has passed, there aren't enough staff and the potatoes are cold because they cook them ahead of time and when they cook the burgers they just throw ingredients at each other at random, please do something about this
Saha Piskyn . 2024-10-10
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the food was cold and I had items missing
Shannon . 2024-10-10
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90% of the time half the order is missing through the delivery service, always a disappointment. Sat on hold for 15 minutes for them to finally answer.
Izzy Richardson . 2024-10-06
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Food's ok but restaurant not very clean.
Jeremy Wallace . 2024-10-04
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as much as I appreciate the food was delivered, there's cold, then there's absolutely stone cold... worst we have had from this place
Lee . 2024-10-04
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The courier was careless with the drinks and managed to spill half the contents.
Paul . 2024-10-03
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Very not happy as not the food I ask for and all wrong food so will get my money back
Paige . 2024-10-01
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Keep missing items off home delivery orders! So frustrating!!
Lewis Matthews . 2024-09-30
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Hash browns missing from order. So only had half a breakfast.
Charlie . 2024-09-29
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Cant even be bothered to get the right ordered
Emily Bearman . 2024-09-29
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They never provide a dip in spite of making clear on the order! Annoying!
Nilesh . 2024-09-29
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The food was cold and it took a long time to come
Phoebe . 2024-09-23
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just would have liked the chips to have been cooked a bit longer
Jason . 2024-09-21
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Food was stone cold and delivered late. Never again shall I make an order from Broadfields McDonald's Aylesbury 👎
Terence . 2024-09-20
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Quality control at this restaurant is very poor, can’t remember the last time i actually received a whole order….
Jason . 2024-09-20
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ordered 2 mcflurrys , one galaxy and one twix, both arrived but both were twix. Fries were cold
Tessa . 2024-09-19
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Fries were cold. Burger was missing ketchup. Milkshake had melted. It’s a shame that the drivers feel it’s ok to sit in the car park letting food go cold just to try and get more orders.
Carl . 2024-09-19
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Nice ambience. Plenty of parking. The service was excellent. Kids can enjoy playing games in tablets.
VINOD J . 2024-09-18
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I ordered and paid for extra cheese and tarter sauce but it was just a normal burger no extras
Nasreen . 2024-09-17
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Very late they just kept moving the time back and then delivered wrong items
Emily . 2024-09-16
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It’s disgusting too leave all the fries of an order! Even if you refund me my kids meal has been ruined
Stephen . 2024-09-15
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Did not receive my food only a bag of 4 drinks
Storm . 2024-09-15
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Ordered chicken nugget happy meal, got a fish finger one so had an unhappy son. Food was lukewarm at best
Marc . 2024-09-14
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Food was hot and order was correct. Thank you
Diane . 2024-09-14
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Lovely delivery lady. Thank you!
Megen . 2024-09-13
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absolutely disgusting, got food poisoning last week for 5 days straight, vile. it’s never clean, no one seems to know what they’re doing and are disrespectful
ella wilks . 2024-09-10
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They didn't deliver my full order. Not the first time that happens. If i pay for a service, i want everything i paid for.
Rui . 2024-09-09
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Hate this cold place with its rubber food , if I went here it must of been an emergency
zshashana Da Silva . 2024-09-08
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Half the order is missing, paid for family meal half was missing was disappointing
James . 2024-09-08
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Bit dry, could tell wasn’t fresh
Jodie . 2024-09-08
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leave a tip, leave order on doorstep. Great.
Dyna . 2024-09-08
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Missing items I missing mitzorelli stick and 1 chicken nugget out of 4 for both not good enough
Susan . 2024-09-06
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It’s nice when the orders is right. 😊
Diane . 2024-09-06
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food to cold to eat took over half hour to deliver
Amelia . 2024-09-06
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Received my order on time and with the customisations requested too food was hot just as would expect and drinks cold as they would be if I had gone to McDonalds and ordered them myself
Shannon . 2024-09-05
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driver was polite and efficient
Jack . 2024-09-05
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Best McDonald's I have ever been to. Freshest cooked food compared to all others
Daniel Dowsing . 2024-09-05
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Terrible service again, don't usually leave reviews but this has happened to many times, items missing and stone cold as usual rubbish service
Suzanne . 2024-09-04
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Burger was missing onions? No extra cheese and barely any sauce.
Rebecca . 2024-09-04
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They forgot the sources for like the 25th time in a row The toy was cool though
Melanie . 2024-09-03
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Ordered a 4 meals and they left off the kids happy meal! Not happy!
Jade Turner . 2024-09-03
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Complete wrong order delivered. Freezing cold
Rhys . 2024-09-02
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My f###ing dinner never arrived
Chris . 2024-08-31
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Half the order was missing so my son and me went without our dinner poor service from McDonald’s I am not happy
Dan . 2024-08-30
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The order was not delivered to me but it says it was delivered and nobody called me once
James . 2024-08-30
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It was very busy and the staff just didn't seem interested.
Richard Chivers . 2024-08-29
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sadly missed all of our chips looks like someone forgot a bag along the way shame you cannot just contact driver back and ask for them to find and redelivery rather than having to request refund
Bryn . 2024-08-29
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Sent wrong order and missing items
jo-anne . 2024-08-29
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Food is stone cold , I should no better really as it’s always cold . They don’t even have hot plates in there to keep food hot when ordering
Emma . 2024-08-29
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was first told 7.45 didn't turn up until 8.18 the food was freezing cold and half the portion of chips in there
Claire . 2024-08-28
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Thank you to the geniuses that miss simple things from your order
Sarfaraz . 2024-08-25
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the free hash brown... was not free!! The delivery lady was perfect... it was only the food that is the issue.. I won't be using McDonald's any longer
Kelly . 2024-08-24
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Ordered online. Completely sent the wrong order to me. Went back to complain and spoke with the manager. I had kids with me asking if they could have breakfast. I bought 3 breakfast meals. I came back home to see that the bag had no hash browns. Even though meals were bought. Horrible joke of a place.
nirajan manandhar . 2024-08-22
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order delivered no fries in bag had to cook them still got charged for them not happy
Angela . 2024-08-21
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map has me in wrong location again!,map box is useless
Grahame . 2024-08-20
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Man was very lovely who came to deliver my food he knocked nice and quietly
Kei . 2024-08-19
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Meals OK but no STRAWS for Milkshakes
John . 2024-08-16
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Fries were fresh and tasted phenomenal for the first time in a very long time! Disappointed that they sent a cheeseburger when I paid for a bacon double cheeseburger.
Hinesh . 2024-08-13
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Keep missing sauces from mix and match and I got the wrong food and a missing item on seperate orders
Nikita . 2024-08-12
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Ordered from here a couple of times and the fries are always cold or taste old. With other words the food is not fresh. Ordered a normal meal the other day through drive through and was waiting for 15min
Haleema Aziz . 2024-08-10
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Wrong food arrived had to go to the resurant and get the correct food. What a waste of delivery cost.
Tracy . 2024-08-10
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food good standard and warm only thing is never send any of the sauces!!!
Helena . 2024-08-09
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Terrible food, terrible staff, and an inability to get your order right.
Graham Adshead . 2024-08-09
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No bbq sauce, no straws for our drinks and no napkins! Next time check the order before dispatching
Natasha . 2024-08-07
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Again, there is missing items and the food is wrong. Very unhappy
Jaylunn . 2024-08-07
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Well worth checking out if you fancy a McAttack and are on the North side of Aylesbury. Decent dine in and drive thru facilities. Gets busy, but the team handles it. 👍🍔🍟🧉
Andrew Reay . 2024-08-06
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Driver rang the doorbell and immediately started to walk back to his car
Amber . 2024-08-02
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Order was wrong gave 2 brownies instead of donuts
Macey . 2024-08-02
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Asked for it fresh and it came fresh! Thank you so much
Rebecca . 2024-08-02
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yet again missing items. I don't understand how hard it is to.read an order correctly
Natalie . 2024-07-29
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It’s a quick option to feed the kids when you are stuck or running late
Philip Collinge . 2024-07-28
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Unfortunately cannot get an order right to save their lives. Over & over & over again have had to go back to give back what I’ve been given and collect what I should have had when using drive through. Staff inside no better.
Daniel Beer . 2024-07-26
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completely wrong order delivered
Kimberly . 2024-07-26
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Milkshake was watery and the chips were stone cold.
Sarah . 2024-07-26
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Painfully slow. Went here at 11 at night, midweek. Huge, slow-moving queue at the drive thru. Got to the window and there's 3 staff members standing around and apparently nobody cooking. Had to pull up and wait for 20 mins?! We waited so long we even went in to check if they had forgotten about us but got snapped at and told it was coming, but took another 10 mins. They make all the ice cream and milkshakes first and leave them on the side so they melt while you wait for an eternity. Whole process from joining the drive thru queue to leaving with food was almost 45 mins. We ordered standard menu items and this wasn't even at a peak time. Seriously, what are you all doing in there?? I'm not saying you should avoid, but maybe book a week off work to ensure you have enough time.
Chris Falder . 2024-07-26
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Prompt service as usual by friendly staff and a clean restaurant
bill garrett . 2024-07-25
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Food arrived hot 25 mins after ordering. Ice cream hadn’t melted and no missing items. Driver was polite. Very good 👍
Luke . 2024-07-25
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Disgusting!!!! Stale burger bun & brown lettuce...vile!!!!! whole order went in bin.
Stacey Young . 2024-07-24
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What to say? All Macdonalds are roughly the same (that's the reason if their success isn't it?). Crap food served fast with a reasonable (is have a while chapter of comments on that, but to another time..ps do try the breakfast in Greggs, half the price with decent food as well) price. No glory no shame. When I feel a little... dunno.. sad or starving.. I'll go there and get a double sausage muffin with cappuccino.. very bad for my health, but as many things bad for your health.. it the frequency not the meal per se that matter. If you feel like breaking the rules once it twice a month go for it. But don't complain about your belly or the lack of breath when you go up the stairs!!
tradelicious support . 2024-07-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Confirmed verbally a booking for our group - then, many hours later, sent a cowardly email stating that they are full. Lucky I spotted the email as this as the booking is for a Club Xmas Party. Poor.