McDonald's in Aylesbury Vale

we received our food and it was cold, we threw it in the bin

delivery a little early driver very friendly and food was great.

didn't receive my order ever tho your delivery driver showed it was delivered

Despite having a full postcode the driver was unable to locate us and spent 9 minutes on the phone to us.

Hot food and lovely delivery man

Delivery driver was rude and sat outside on his phone talking for 4mins not even looking

Missing 2 pancake meals for my 2 boys . Took ages to be delivered . No quick solution to be missing 2 meals . Not good enough

NOTE: Not the actual delivery but the time it took to start preparing my meal. It went from 25 minutes to 58 minutes and then kept jumping back to 50-something. It was over one and a half hours before my order was collected.

the food was cold & missing items

My order was late and was missing some items - the selects, the sauces, and rhe special item that's supposed to come with the meal. Called the restaurant but no one answered. Really not happy at all

food was okay chips was naff and my Minecraft meal was missing its collectable x1 out of x2 isn't too bad tho apple Minecraft mucflurry is nice too

wrong order got 2bags of drinks with different order numbers

My order took 1 hrs 30 mins to be delivered.

Drink of coke was all spilt in bag

Food was chucked together without any care, arrived completely cold and bag with drinks arrived split with one drink completely gone.

Food arrived stone cold and fries were soggy and stale

Food arrived stone cold, not the first time it’s happened either. Refused to give refund.

Everything apart from fish burger was super cold. Couldn't eat the chips

all our food is stored cold not happy

Driver decided to clearly do one more food drop before mine. My food took 15 mins extra to be delivered and it was cold.

burger was out of the box all over the bag. fires wear cold and drink was leaking.

delivery guy was awful. no customer service skills and I had to remind him not to leave my food in the floor outside my driveway!

the estimated time kept changing

Food was cold and the sauces were not in the bag it’s not rocket science to check an order and get it to the customer hot

Nearly two hours to deliver and was cold when it arrived!

Hi The order took over an hour to be delivered and was cold, really disappointed as usually have no complaints Thanks, Helen

The issue wasn't how low, but the attitude of the driver. It showed on the map he was nearby, but was on the wrong street. I had my phone out ready to receive any calls from the driver to help with directions—no calls. As soon as the driver arrived, he was rude with attitude. The first thing he said to me was in a rude tone "I was trying to call you, you weren't picking up the phone. I kept calling you." I showed the driver my phone call history, no calls. He repeated what he said again rudely.

food was cold and ordered one thing got another not ordering from this McDonald's again

Ordered at 17:46, arrived at 19:06. Much longer than normal. The apple pie label stated it should have been discarded by 17:46 as it was made at 16:16 but they sent it anyway. Not a good idea to put customers at risk.

Absolutely appalling service I got cold food and spilt drinks all over my doorstep to be told he’d be back with fresh ones I try and report this on the app and the function doesn’t work but I can’t seem to logon in the web browser to sort it out your customer service is shocking all I want is a refund for my order

Didn’t get the double cheeseburger

Food was cold and missing order

Cold food not worth it. Place took forever to cook then driver got lost and wouldn’t cooperate to deliver. Just awful waste of money

cheeseburger was a double when i ordered a triple and forgot my sauces 🤨

delivery arrived an hour after placing the order which was fine, except it was stone cold!! yuk

Food was stone cold un able to eat

They forgot all times to add some parts of your order

Staff need to learn to read. it clearly stated 3 sprite and 2 curry sauce, got 2 cokes, 1 sprite and 4 barbeque sauces.

The bag with drinks is all wet drinks are up side down

Food was cold and attitude wasn’t good

Food is always cold even though less then 5 min drive

there was no pickle in my burger bro

chips stone cold and burgers is just about warm

Missing items again, are they not checked!

We always missing 2 burgers, still waiting to hear from Just ate after messaging them last night with no response so far

very tasty. lovely delivery gentleman.

Food is cold and shop is less than 5 mins away

Watch out for your couriers tried telling me he only had half my order telling me I’m gonna have to press get help on my phone saying they haven’t given him full order problem was when he put phone light on I could see code on bag he had it and told me he didn’t it’s only when I kicked up a fuss he pretended he didn’t see IT WAS BIGGEST BAG HE HAD so if your getting large reports of only half orders being delivered it’s bcoz the couriers are trying to be sly and presume are keeping for themselve

very respectful but I've never hot my drink

My delivery driver stopped at the petrol station after picking up my order, food was cold.

We didn’t receive all our order items.

I received the wrong order. I ordered a cheese burger and fries with a small sprite. I got 2 chicken burgers, large fries and a large coke

food was cold even though it was on time

food was delivered cold, and a refund of £3.79 is nowhere near good enough. I want full refund.

nice and warm and nicely made thank u

Couldn’t find my address(not a hard place to find) so my food was cold. Although very apologetic deliver time kept changing.

Um order mayo chicken burger this time for some reason McDonald um didn’t give us chicken only got bun

Missing several items, it’s not the drivers fault. How there is so many missing I don’t know. Waste of time

It's about time that Mcdonald's sorted out the problem with cold food being sent out and missing items.

Missing drinks from kids meals x2

Sorry to say chips are so cold and half my coke is spilt burger also barely warm

Courier was at restaurant for over an hour on the app and then apparently delivered magically with no delivery route ? My kids are starving and I’m not a happy customer. No food was delivered

Food was cold when it arrived. Noticed it was just taken from the back seat and not from a heated bag. This is not the first time this has happened. Very disappointing.

the burger was cold and the chips too, was disappointed

you delivered the complete wrong order

cappuccino was more like a flat white Luke warm, meal was just about warm, crusty bap with small amount of bap missing

I ordered bouth mayo chicken plain no mayo no salad and l got with salad and mayo. Some ready note?

Items missing, this is second time

Took almost an hour when delivery time first showed 15-25mins. Food was cold. Onions and lettuce not fresh, they were dry.

Did not receive what I ordered.

The order was completely wrong, they sent a mccrispy instead of a bbq ranch burger, they missed out 2 large fries and 20 chicken nuggets and sent a side salad instead. Paid £30 for a side salad a wrap and the wrong burger, hungover and fuming

I received an order of just drinks and no food. absolutely ridiculous

The food was really late, it came stale and cold and wasnt enjoyable at all.

Large coke was missing and the food was cold

big order and actually got full order including sauces.

My order has not been delivered! But saying it has

Food was missing half the items, but nothing to do with the delivery driver

chips for a kid had too much salt and my apple pie looks like it has a bite taken out of it awell and split 🙃

Food was missing from my order. 20 pieces nuggets, large fries. Straws for the drinks.

food was all cold as driver got lost and then called and still took another 10 minutes to find us while he was walking up and down the road with food out of bag

Did not receive part of the order

all our food was stone cold and not nice so waste of money

My food was stone cold and I won't get a refund for that for some reason when you order your food you at least want it warm what a joke this is absolutely desusting how do I get a refund I am ot happy at all

It's a mcdonalds, not a lot more to be said, really. The fries were nice & hot though!

the food arrived freezing cold and wasn't edible.

We were served by Manbir and Ameer who were very friendly, professional and kind. We will definitely be returning again!

No toilets working in either Men’s or female’s toilets. The order came but was wrong. The food was lukewarm.

Good wasn't that quick to arrive considering number of staff working and number of customers. When did was served, cooked chips and warm burger was ok to eat, but not great.

The free item requested was egg cheese and muffin but something non vegetarian (pork) has been delivered

Food was virtually cold. Driver went to wrong address first

chips are stale and cold, they forgot our straws for our drinks and didn't give us our sauces and there was a triple cheese burger missing from my order

i didn't realise staff were aloud to eat customer food on the job

Ridiculous long wait on drive thru of around 15 to 20 mins. Guys on both window 1 and window 2 barely acknowledged me. Window 1 thrust card machine out window, no please, thank you or eye contact! Window 2, thrust bag out window and walked off, not a word or eye contact. On the bright side the food wasn't bad, but waiting that long should have been fresh. One burger was fresh, the other well over the 10 minute holding time. Fries were cold within minutes!

My burger was not put together properly. The cheese was stuck to the wrapper and the rest of the burger looks like it was fanned out. My orders are arriving in this condition more and more frequently. Food wouldn't be given to an in store customer in this state but deliveries don't seem to get the same consideration.

both rolls were wrong and not what was shown on the receipt of the wrapping on the rolls

Ordered food for a time and didn’t get it till 30 mins later but was the shops fault not the driver

30 minutes late and most of the food was cold , it’s always McDonalds that arrives cold so will probably stick to the fresher places now .

missed half the order. the other half completely wrong

Slowest mcdonalds I have ever been to, and that takes some beating! Painfuly slow service, wouldn't mind if the food was warm, but it's stone cold.

I ordered a large strawberry milkshake but was given what appears to be a strawberry and lemonade iced drink instead. not happy.