McDonald's in Dudley

Friendly courier. Food cold, chips tasted like they'd been reheated :(

no dips for the nuggets, no tissues and no straws

Delivery great - friendly manner. No sauces, milk straw or napkins

Missing item from order, wrong items delivered

Half of my order was missing and no help straight away to fix! Instead I’m waiting 7days for a reply.

Food was good but no sauce I was disappointed.

Driver just sat outside on his phone to a women our food was cold….

Food was cold and missing items as usually absolutely abysmal

driver taken time, yes I know there's traffic but, driver was meant to be outside my house, but nowhere to be seen, 10mins later he knocked the door, food was cold

took nearly an hour to come and food was cold

Parked 2 streets away and food was stone cold when i received it finally

Food cold again! Missing sauces!! Joke

big mac missing. yet again something missing. no straws for milkshake either.

I wonder why MC employees dont smile with customers. Is it cost more? I would love to pay extra for get a smile with a meal. Lol 🤨

Food was absolutely freezing everything had to go in the microwave to warm up

Food was cold no sauces with my nugget share box again and no straws

food was stone cold.. everything

Food was cold and drink spilt over in bag and bottom of bag ripped

Food was freezing cold don’t bother chips tasted like rubber

Missing so many items not happy at all

tea leaked all over food had less than a quarter of a cup food was all cold had to microwave worst one ive ever had.

I'm still waiting for a refund for cold and hard food

Well food arrived with a time frame that Lenor xhangong

Absolutely freezing again its a joke when its costing nearly £33 for your kids to eat freezing cold food thats about 3 times in last 5 deliveries 1 of which took over an hour and half to come which i did NOT get a refund for must improve big time

Items missing, again! How hard is it to get an order right?

Cheese bites were burnt and tasted funny 😕 , had refund , other food was fine

Ordered with 3 x Barbecue Sauces but none received ☹️☹️☹️ so only 3 stars for quality

every time I order from here I always have items missing. last 3 orders I've had missing items and it's ridiculous.

driver had to call to see where we lived. told him and by the time he arrived our meal was cold. no apology from the driver

sometimes the chips are cold but fantastic

Hot and tasty, no straws though again

Free nuggets missing, no dips and no cheese burger don't know why I ordered always with McDonald's It comes with missing items and cold

Ordered £43 worth of food for children and all I received was 3 happy meals and a couple drinks! FUMING ISNT THE WORD! Call the restaurant and all they say is submit a refund and won’t send the rest of the food out… unless!!!

Half of the order was missing and it was cold also

Ordered n paid for extra dips n delivered none despite ordering nuggets , also no straws, once again not happy

order never came so my son waited hungry to not have anything it's becoming a awful service

Half my drink has spilt in the bag and nuggets am cold

Order was wrong apart from double cheese burger and food was cold

Chips not very warm and no straw for milkshake

restaurant was closed and they were still waiting for driver to collect! was barely warm when finally arrived!

It was not only late but cold as well. I was only given £3.50 credit off my next order. Utter disgrace

All the food was cold it was vile the burgers was like rubber the chips was like they had been left for an hour before delivering them. None of us could eat it paid over £30 for a meal so cold it was vile and went in the bin

Bit dire to be honest, I don't think I will be going back.

delivery took forever and was stone cold when it turned up. also poorly packaged. not happy

after getting notified that food had been delivered to which it hadnt arrived 30 minutes after for the driver to say he had been riding round different estate look ing for my address even after having a map to follow ,as u can guess the food is freezing cold which ended up straight in the bin nearly £28 quid down the drain im so angry!!!

Food absolutely freezing £21 for food that is supposed to be hot is really poor

My quarter pounder was completely plain with no pickles or onions etc even though I dodnt request any changes and the food was cold.

Driver was late , only 5 minutes but still. The actual food was good but was missing one of the McMuffins. Which when there was 2 x Main items ordered and 1 is missing - not very good. The other item was delivered fine though and tasted great.

Dire food, if you can even call it that, this was a toilet stop!!

Half my order didn’t even come the rest was freezing cold!!! Its a joke

My wife and I been in Merry Hill Mcdonald, my wife forgotten her mobile that she accidentally put down on the tray. On our way out ,I handed the tray to Julie and she noticed why is it heavy .So we rushed back and there are the nice ladies Julie and Kate waiting for us to come back.We are so grateful that there are people like them so honest and kind.. Thank you so much!😀

Pls give me a phone number to call as says been delivered but no food arrived

thank you first class delivery excellent thanks

Food came cold, missed straws and missed sauces I’d paid for

chicken nuggets were stone cold and the medium fries were still solid as if not properly cooked. not happy at all

I ordered 9 chicken selects share box and I got sent 20 chicken nuggets when I don’t eat chicken nuggets

would have been nice to have fries that were not half empty, considering we paid for large 😢

always very good service no complaints at all

Food was cold to the touch yet again very disappointe

Delivery driver polite. Previously ordered from other branches but usually cold or stuff missing. Tried this one, food still hot and everything present including all the sauces.

Order was wrong again unfortunately

always happy with this macdonald best around

Satisfactory food, Average service and Stupidly busy. 3 stars.

medium Oasis was NOT put in the order. Very Disappointed

awful!! wrong items delivered again and food stone cold.

my food came cold and unwrapped couldn’t even eat it

estimated delivery kept changing when it finally arrived items were missing and chips were cold

missing 3 mcflurrys, a milkshake, a frozen lemonade and a iced latte. Fries are soggy

No straws coke taste chemical no sauce chips are cold fish fingers are hard

ordered nearly £50 worth of food for it to missing most of the contents, the food that was delivered was stone cold and covered in the drink spilt on the journey. refund requested

driver was extremely rude. if he is not going to read the comments to help himself find us that's not my problem. we are the corner house so it's not difficult to find us. shame the driver let you down as food was delicious.

they forgot to deliver the dips with the Nuggets. and no straw for the milkshake

Delivery driver was really nice, food was on time and nice and hot.

Chicken select meal was really tasty.

Totally different order received to what I ordered

I’m not happy with the way my order was delivered or my driver ! He spilled my drink on the floor as he was holding the bag incorrectly and then proceeded to tell me he was going to get a new one but hasn’t returned

Fab delivery driver really helpful. Thank you

Never ever remember the sauces or the straws

burger missing even though paid for.

Driver dropped my drink on the floor, which wasn’t refunded or replaced. Chicken selects were cold and hard.

Pacifically asked not to put salad on the burger and full of salad. Food was absolutely cold. Wouldn’t order from here again.

Food didn’t arrive, was delivered elsewhere :)

I did not receive my full order

Straw for milkshake missing. Might seem a small thing but pretty hard to drink a milkshake without a straw.

No fries!!!! How do you forget to send 4 lots of fries!!!! Ridiculous

no straws and no sauce with nuggets

fries were missing on All meals other than happy meal 😞

no kids nuggets in happy meal again .we did get 99p back though

Missed items off the order and wouldn’t redeliver

Been there three times and I've never had the right order

did not come at all just eat driver fault no way of contacting driver

Food was stone cold had to warm it up in microwave very disappointing

order was wrong(didn't follow added notes), cold and late

items missing from order the bag was opened

All the food was cold if it wasn't for being hungry it would have all gone in the bin. The worse mc donalds I've had in a very long time.

nice food, would've been better if the burgers was on the baps

Not been delivered, but saying delivered

couldn't fully enjoy the one hat trick burger as out of the 3 patties that was on it two had been bitten into so it went in the bin, not entirely happy at all

ordered food 2 hours ago, put right post code in DY2 0XR compact fork trucks, driver went somewhere else told driver the right building where we are driver called back said going somewhere else then coming to drop my order no one been want refund !!

Got given someone else's food (stone cold) and from looking at their receipt their order was incomplete, so even if it was my order there'd have still been a problem. Had to apply for refund through JustEat