Kingswinford Beefeater in Dudley

Nice food but a bit expensive..

Excellent overall Lovely Food! 🙂

Good breakfast plenty of choice nice relaxed atmosphere lovely way to start a sunday

Good food, served by polite and friendly waitress. We weren't rushed, nor were we left waiting for long periods of time. Perfect experience

I am mainly leaving this review for the staff at Beefeater Kingswinford. Everyone was polite and attentive, our server -Kat was so lovely! A credit to your company.

Absolutely brilliant experience. Food was amazing along with the service. Nickie the manager booked us a table for my wife’s birthday and her deputy Hannah could not do enough. Thank-you both for everything, we will definitely be back.

Fairly Quiet - Great Price and Kids eat free.. come here every couple of weeks for breakfast just to get a change of scenery and eat the unlimited continental!!

Gluten free tomato soup was still frozen, as in still frozen (mmmmm, ice cube soup) The chicken and ribs, chicken was pink and ribs were overcooked and dry. Sunday roast, gravy didn't come out and had to ask for it and then came out five minutes later. Double gammon was just a piece of gammon cut in half and egg came with an extra burnt crispy bottom.. All this privilege of a cost of over £80 and that's with a online 33% discount and it still wasn't worth the price...

Table of 9 with 2 toddler's prebooked so they knew ! Just bad from the start but the pudding was OK. Waiting nearly an hour for food two meals over cooked so sent back , waiting ages for drinks the staff where run of their feet. We book at 6pm didn't finish till 8.45 too long with young children!!!

This was a last minute booking for two of us, we both had Ribeye steak which was cooked perfectly. We could not fault the hard working and attentive staff,especially Nicola she was attentive pleasant and friendly which made our last minute experience very pleasant, we will definitely be back well done to all concerned. 😊

Good food and nice pleasant staff.

Truly awful place. Had run out of all be three roasts, but wish it had been all them to avoid me ordering. It was by far the worse roast diner we’re ever had, cold potatoes, fatty meat, with some veg throw on the plate all for £15. Is meant to specialise in grilled good, rest of the parties meals were poor too, over cooked and dry meat. The kids even turned their noses up at the food. To look around the restaurant on a Sunday afternoon, it was a depressing sight, only a few tables used, filed with 40% off vouchers. No atmosphere, with people eating to get out as soon as possible. A company in trouble I suspect

Enjoyable and well cooked food and very helpful staff

Lovely relaxed atmosphere and our server Kat was very attentive and very helpful. The food was lovely and we had a lovely enjoyable afternoon. We will definitely be visiting again soon 😁

breakfast was lovely all fresh cooked bit of a let down with tropical juice

Visited last Sunday with family, nice warm welcome from reception & waitress who got our drinks. Then we had another waitress, who we have had man times before, she is known for being quite sharp & very blunt ( looking at the receipt Hannah R) I could go into details, but it won't fit on this page....the rudeness shown to us all was unbelievable, I felt like a child in a classroom dating back 50 years ago...I can honestly say, I have never been treated so sharply. From my 86 year old mom, to my 4 year old granddaughter...we were all upset..we should have walked out...the service was dreadful & I took a picture of the food ( Yorkshire pudding had been plonked on top,so I moved it to the side) but nothing else had been touched... I sent this photo & a full report of the treatment we received to the manager, they already knew we were upset as we left....but after over a week I have received nothing back Needless to say, we shall NEVER return!

Went out for my birthday meal last night. Fast service, really nice food served by Shannon who was brilliant, really friendly and helpful. Will visit again

Can’t fault food! Steak was really tasty and kids enjoyed their meals which were great value! Experience was just let down unfortunately by really slow service :( I don’t blame our waitress as they were clearly very understaffed. She was taking orders, clearing tables, running food. It seemed a shame as the food was tasty but I had to go and search for staff and leave children unattended to get service. The restaurant was quite busy and definitely needed at least 1, possibly 2 more staff members (especially during school holiday).

Fantastic service by Hannah, she was very friendly and nothing was a bother. Food was cooked to perfection, asked for 1 steak to be rare and this was executed to point which shows chef knows his steak’s definitions. Usually go to the Badgers Sett but thought we would have a change as they were fully booked and the Kingwinford didn’t disappoint. Would recommend this location, great atmosphere & food excellent. Great service all round.

No real complaints about the food, but boy did we have to wait! Forty minutes for a full English breakfast which came just as the breakfast service was closing, so didn't get enough time to get a little extra

Breakfast- pastries looked like they had seen better days, not fresh, had to wait 45 mins for the cooked breakfast( it was nice when it arrived) Went to get a coffee and it was all closed down, no notification from staff. Staff did their best, they seemed short on the ground. Would I go back , sadly no

Breakfast buffet was excellent and very helpful staff. Using the Premier Inn next door, we took the option of breakfast in here and no problems with service or food. There was a good selection of cereals, pastries and working coffee and tea machines. The hot food was ordered separately and arrived after we had finished cereals so all good timing. Staff were very pleasant and helpful in both sorting tables and taking the food orders. Would recommend using this for breakfast as everything was fresh.

Great food, reasonable prices. Friendly staff. Large pub/restaurant with nice ambience.Quick service ( Saturday evening, March)

Very happy a lovely meal as usual

Fabulous tasty food. Clean tidy environment. Super friendly helpful staff. Great parking .

We had a lovely evening the food was great and Hannah R was a fab host, there were several large tables, but Hannah made sure to check in with us regularly, food was quick and tasty, the cocktails were great. 😊

I had my 60th birthday meal st the beef eater tonight 9th of march .for 24 members of the family .id like to say well done to the staff for a fantastic job they did thank you so much

Attended a funeral and the food and staff were very good

Great food! Brilliant Waitresses. Use a voucher.....I do! (((( Bargain))))

Would have been an all round winner to be honest. However one waitress ruined it all by being patronising about being vegan and meat sausages not being normal. When all what was requested was a normal sausage. There is zero reason to explain or impose your staffs personal opinions to hard working engineers that are already stressed from being away from their loved ones. it’s not necessary for vegans to tell everyone they are vegan. Especially someone taking our orders

Had a regular meal of Mixed Grill.Lovely as always. Served promptly with a smile and hospitality by Kat, always a pleasure to be served.

Just add a very enjoyable meal 😋

The cold part of the breakfast and choices of drinks were excellent. The hot breakfast seemed to be lacking in quality products though quantity was very good. Still great value, though.

Lovely restaurant that is diverse with owesome customer service , food is amazing. Lovely team ,helpful and cheerful , special mention goes to Lori G . Thank you for hosting us .

What a joke never again the women on the floor serving was horrible defo need to get rid wish I went mcdonalds now 👎👎👎

Many thanks to Lori G and team wonderful service

Popped in for some food. Excellent staff and lovely food.

Amazing value. £9.99 for continental breakfast and cooked breakfast including cereal, croissants, pan au chocolat, blueberry muffins, toast, unlimited juice and hot drinks. Eggs, bacon, sausage, mushrooms, beans , tomatoes, black pudding and hash browns. Staff very nice.

The service really let's this place down. The food (3 course meal for 2) was actually really tasty but we were there for just over 3 hours. The Duty Manager had no clue how to process a Groupon voucher and insisted I paid twice for the meal. I tried to explain i had already paid Groupon for my meal but she just didnt understand at all. This resulted in an argument and totally ruined our experience.

Food tasty, friendly staff.. Good nite eith the family:)

Visit occasionally for breakfast with the kids, love the kids eat free offer. The food was fab, plenty of choice for continental breakfast and I must prefer ordering my cooked breakfast. Lovely, fresh and hot when it arrived at the table. Only negative is I wish they had hot chocolate available as I don’t drink tea or coffee

Excellent food and a lovely server, thank you Hannah R

Always lovely there. Great food and service x

Lovely place!! Great food. Friendly and professional service

Another visit to the beefeater. Wonderful staff as always, the food was excellent and the atmosphere was lovely

Lovely family Christmas Day lunch,food beautiful and lovely staff!

Went for Xmas dinner today. Service was brilliant. Hannah R couldn't do enough for us. Food was outstanding! Everything was served quickly. Highly recommended 👌

Amazing service from Hannah, who made the whole experience for my autistic brother calming and interactive. Made his day to accompany the good food 🙂

Went for meal with work friends. Food was lovley. My Salmon meal was most fresh and cooked how I like it. Will be going there again. Waitress was helpful and lovley thankyou. Good chef!

Really enjoyed the food, it was delicious. Our server Hannah R really made our visit , she was friendly, bubbly, very helpful and efficient. Am definitely going back again

Nice clean rooms and good food. More isn't there to say.

Non of the Christmas special set menu available. Starters didn't arrive for some and not looked after terrible for a Christmas event

Had a lovely birthday meal and drinks! Nicky the manager was especially accommodating and really appreciated it, was a fantastic visit and we will be back! ❤️

To be honest..never had a bad meal here...service has been great...I know its Harvester fayre but for families it's great..I enjoy it there...

Usually good, great this time due to outstanding 2 mains for £12 all day Saturday - we had 2 steaks of course!

Lovely meal, friendly staff and good atmosphere

Food was delicious , service great 👍

Lovely food and friendly staff Very welcoming

Sorry to say, blood in the chicken wing starter, the sauce with the squid starter was very spicy, the sirloin was very tough & the ribs also, the service was good but unfortunately not the food 🥺🥺🥺

Food excellent fabulous evening and the staff excellent service

Me and my husband went here for breakfast on the 9th of November for breakfast, its one of out favourite places to go when we drop the kids at school. When we arrived there was alot of tension from the staff, from what I over heard there was a large group of people that came for a professional meeting and the staff and chef wasn't happy about it. Not my business so we didn't take much notice, a lovely young man showed us to our seats and we ordered food. My husband had just the continental and I had the full. My food came out and it didn't taste the best. To be honest all tasted plastic like there was no flavour. I was 9 months pregnant and very sensitive at this time and was prepared to leave it at that and just not eat it, my husband didn't and said he wanted to send it it. Not liking confrontation I left to go to the toilet. I have very bad anxiety. I came back and my food was gone, complain averted. Still being hungry I went to the cold food to be confronted by the older lady who worked there. She very intimidatingly got in my face and said "Are you OK? The food was fine. Chef cooked it like he normally does, don't know what your talking about it tasted find this morning" This put me in a panic and I started crying to my husband, I left the place and got to the car where I had a panic attack. My husband paid our bill and left too. The intimidation from this woman that caused me to have a severe anxiety attack should also know that it put me in labour that day and I ended up having my son that afternoon from the stress caused. It turned from our favourite place to go to the place I would now vow to never to return to.

Only reason I gave it a 3star, Is because of the couple of team we interacted with,not the few team who were off duty just walking in and out of kitchen area constantly. a few problems, coke syrup gone, they changed it, to then we noticed the new cokes were flat. Food was more a temperature I would feed my baby so pretty cold, also I ordered fries with my chicken and ribs but they brought out chunky chips. Couldn't be bothered to complain again. So we ate what we could and left.

Food was awful, steak ended up in a doggy bag for my dogs!! No refund offered or apologies, will not be back!!

Please say thank you to Hannah Booth, Nina Howard and Adam Cook for their professionalism, customer skill and especially their sense of humour in making our stay at the Premier Inn an exceptionally enjoyable experience. It was especially nice to see how the team work ethic shone through and their humour appreciated by more than just the two of us. Thank you to you all Bruce and Susan x

Good service lovely girl serving

Service so slow, as it always is whenever we go there for a meal. Staff friendly but over-run.

Visited numerous times and over the moon with the service and atmosphere in particular Lori is an absolutely wonderfully delightful member of staff, extremely helpful and a lovely member of staff and an attribute to the company. Always a pleasure. Chav

Drogo ale smaczne jedzenie. Jak dla mnie @byt małe porcje

Last minute booking as we had a voucher for 30%. Best steak I've had out for a long time, real fresh onion rings instead if usual frozen rubbish, and a decent sized portion too, really enjoyed it and our server Hannah was so upbeat and happy, you couldn't help but be in a happy mood. Thank you for a lovely evening all around.

Wasn't told of different offers available (meal prices/deals), but food was nice though egg was slightly overdone for my liking and was more expensive than I thought it would be

The food was amzing and the staff where all lovely.

Couldn't fault the service. Staff were great. Our food was good and it was a lovely night.

We’re on a 2 week music tour and have stayed at numerous hotels with accompanying Beefeaters or similar - the staff at this one made it one of the most memorable and enjoyable experiences! Huge shout out to Nina & Lorraine in particular for their care, fun and incredible service - what a credit to the team! Thank you, with love from The Wild Things band & crew.

Business networking meeting - great venue, good full English breakfast and plenty of free parking 👍🏻😀

Went in for breakfast 9.99 eat as much or as little as you want great choice unlimited soft drinks tea and coffee continentle aswell 👍

Staff kept walking past us time after time without taking our order. 1 staff member miserable and kept talking to a friend

Five of us took advantage of the excellent 40% off mains offer yesterday lunch-time. Food, service and value for money all very good. Kitchen manager even helped out with the service to ensure his perfect food was delivered hot to our table.....no chef divas here :). Only drawback....place desperately needs a full refurb Whitbread.....staff deserve it!

Great food and service, the staff went above and below for our army reunion held here, thank you 😊

Enjoyable meal, very good service

Good breakfast. Brilliant service. I visited this morning with my mum who is deaf, last minute booking but mentioned on the online booking for a quiet table as one guest is hard of hearing. Greeted by Hannah R who was friendly and welcoming and more amazingly started signing as well as facing my mum so that she could lip read. As my mum lip reads Hannah allocated us a table backing onto a wall with good lighting which is the best environment for us to have a conversation. Thank you Hannah. Breakfast was normal good quality premier inn standard, although if I was being picky the orange juice seemed very watery. Great value for money and thanks again for your thoughtfulness Hannah b

Been here several times. Staff are lovely, food is always good. Always full, and they're always doing good offers

Been here for evening meals and breakfasts after staying at the Premier Inn adjoined.

Really great service and good portions of tasty pub food. My partner has some intolerances to gluten, milk and eggs and the team were really accommodating and the allergy menu was really helpful. Would definitely recommend if you need gluten free, dairy free or egg free meals. The vegan ice cream was amazing and better than the normal dairy one that I had.

Great friendly staff a big whoop whoop to NINA who was outta this world and couldn't do enough for us (running to bar to order cocktails before cutoff) steak sampler well worth money stopped in premier inn next-door had breakfast next morning both continental and full english available booked meal deal via premier inn surcharge on some foods and drinks if your there for a good time still worth the money and still works out cheaper worth a vist all in all 💯%

Beautiful steak, friendly service

Great food, polite attentive staff and comfortable surroundings.

We enjoyed a wonderful meal with our children. Everything was cooked to perfection and the service was amazing. It was a little slow at times but I think they were short on staff and extremely busy. My only issue would be with the overall bill- cocktails were 2for £10 and I don't think this was deducted. Also, we used a blue light card and should've have received 25%discount on food, but again, I don't think this was calculated properly. The food is a little pricey here but overall, I think it is worth it. All meals were delicious and the pub itself is clean and tidy.

Booked a table, refused a table. Why bother booking. The staff I have dealt with have a horrific attitude, if you don’t like your job just quit rather than making others suffer. Ran out of Stella Tuesday. Waited over 26 mins for a drink order on Tuesday. Collected it from the bar myself because the staff seem overwhelmed and stressed. Then get told we have to wait 10 mins before we can order food. Please save yourself the hassle and eat elsewhere.

Breakfast is a great value for the money especially if You got kids, food, staff and service was really good, lovely coffee too

Fantastic food beautifuly cooked we had a table for Eight food served all together piping hot too and Nina and Liam were who waited on our table were amazing professional and so helpful and friendly thank you do much

Come for lunch with my girlfriend. Starters we had wings and mushrooms they were good. Mains fish and chips with peas. The batter on the Fish was oily. I understand it’s been fried but it clearly wasn’t left to drip the oil. The fish itself was rubbery and was clearly cooked from frozen. To make it taste better I thought I’d add some more vinegar but that had been watered down that much it was drinkable. Chips were nice. Some of the peas were a little tough. Desert we had the caramel apple Betty. Don’t get it. Soggy, tasteless and cremated. Credit where credit is due lovely staff and place but food is letting them down. But you get what you pay for. (Photo is of the vinegar)

Come for lunch with my girlfriend. Starters we had wings and mushrooms they were good. Mains fish and chips with peas. The batter on the Fish was oily. I understand it’s been fried but it clearly wasn’t left to drip the oil. The fish itself was rubbery and was clearly cooked from frozen. To make it taste better I thought I’d add some more vinegar but that had been watered down that much it was drinkable. Chips were nice. Some of the peas were a little tough. Desert we had the caramel apple Betty. Don’t get it. Soggy, tasteless and cremated. Credit where credit is due lovely staff and place but food is letting them down. But you get what you pay for. (Photo is of the vinegar)

Popped out and enjoy lunch with my other half, helpful friendly staff and the food was good as always. We visit fairly regularly and it is always a pleasure

Went out for a meal a couple of weeks ago here. Had really tasty food that arrived in good time, everyone enjoyed their meals and drinks. Me and my sister both had the chicken burger which was so delicious, they have a build your own burger which is great and means everyone can have exactly what they want on their burger. The desserts were also presented really nicely and had a wide range of options. Incredible service also, everyone was really nice and accommodating!

Everything was ok but nothing more, the food was edible but nothing special, I had scampi which was overcooked and crunchy but ok. The atmosphere was non-existent, basically because we had to sit in an area with no one else, all other tables full. Service was good and the people very pleasant

We stayed at the Premier Inn next door and visited the Beefeater for evening meal and breakfast. The food was excellent and good value. They were clearly understaffed but the 2 Hannahs worked tirelessly looking after their customers with a smile and good humour. As a manager myself I was impressed by their professionalism and service skills. The Hannahs are both a credit to your business. We hope to visit again. Thank you

Booked last minute celebration meal at the venue yesterday evening. The Food: It was a plate of food, nothing special, nothing extra, chicken stack was a bit dry, could still taste the rub and the BBQ sauce was sparce. The steak sampler was ordered as medium rare but wasn't and again nothing special. The triple cooked chips were just chips but nice enough.. The service: Our server was lovely, apologetic that the 'Brivic' machine was broken which had caused issues with service of drinks. She appeared to be covering more than her own section and was trying her best. By the time our second round of drinks arrivedwe had finished our meal and were ready to go.... Atmosphere: I couldn't really say it was great due to the stresses of the evening for the staff... The environment when you looked closer was stacked up with dirty plates and drink glasses on tables, surfaces on deviding partitions throughout the resturant and the table behind us wasn't cleared for time our entire meal. Come on Beefeater, you can do better than this and with Hickories down the road being staffed by the younger generation they are absolutely killing you on all fronts. If it wasn't for the hotel that feeds you with ongoing guests I would be fearful for your existence.. .. much better places to eat in the locality. As a £50 meal I would be totally disappointed, it was made bearable by the fact that we had a 40% discount voucher. Going again, not on your nelly.

The food is always great here but the place was pretty empty yet we still had a decent 45 minute wait for our food to arrive. (Only 2 of us at the table).

First time we have been to a Beefeater for about 20 years. A little disappointed in the restaurant. Not as posh as they used to be. However, the meals were very good. We both had pork ribs and chicken. It was a good portion and hot and tasty. For desert we had cheesecake and ice cream with berries. Again delicious. The bar people were very efficient but overworked. More staff needed to help queues.

Not the first time we've been , when we visit the local black country museum and have a nose around we stay at the premier inn that's attached to this beefeater . As usual we had breakfast and because of health reasons we can only have the continental , very nice . Sometimes we stay for lunch and the food is always well cooked and presented . The evening meals are nicely done and we stop there if we're in the area . The staff are generally social and , if they have time , you can get bits of local history from them . We were served by Hannah R , on this occasion and she was nice enough to spend part of her break telling us about the local area . It's the staff as much as the service that brings us back . Give it a try , smile at the staff they're working their socks off . We'll be there again . No doubt .