McDonald's in Adur

As to be expected really it’s a fairly universal experience and this one is no different to any other.

Forgot half of order but already paid.. it was drive through

way too many pick up drivers blocking the service counter, and nothing done by yoyr staff

As been great lately, staff have been efficient and friendly and the food has been quick and yummy. Parking can be an issue, so bear that in mind at each visit

Always friendly and seem happy to be there.

It's McDonald's! Dirty, understaffed, packed. You get what you pay for.

I must say, Shoreham's McDonald's is a reliable, clean and well maintained branch of the global chain. We oft visit the drive through, and although in our three years of living close by we have had maybe one or two negative experiences, on the whole this McDonald's is very reliable. Our orders have been almost always perfect, which is no mean feat given the popularity, and therefore busyness, of this location. The restaurant itself is clean, well maintained and relatively pleasant depending on what time you visit. Of course, children frequent the location but I have never had an issue with any. Close by you will find Adur Rec, a nice open space where one could enjoy their McDonald's (if driving over, it may be too far if walking and one's McDonald's may get cold!). Whilst we do not order milkshakes often, we have never encountered the classic 'machine broken' conundrum, and, now as I think of it, I don't believe they have ever been out of stock of an item we have wanted to order. The food is always perfectly cooked, hot, and fresh. Service is always mild mannered, friendly and helpful. Overall, I would very much recommend this McDonald's branch. I have only given four stars, however, as because this branch is so good it can get very busy! Which leads to a long wait time in the drive through, sometimes exasperated by the train crossing near by that plays havoc on traffic. Nonetheless, I would certainly recommend this McDonald's!

Nothing exciting just a standard mcds

Shoreham McDonald’s is the best place for breakfast burgers, I’m wrapped and lunch time burgers I love the food it’s amazing from Kyle

You can never order via the McDonalds app after 22.00, I suppose they turn it off

I don't see why you can not get a latte with a double cheese burger meal 😂

Paul was such a lovely human being! Excellent customer service, I pray for his success. Jonkler

One of the nicest McDonalds we've been to! So clean, staff extremely friendly and food was piping hot!

Very handy for a late night snack 😋

Good service, quick service, Happy Days

I like Shoreham McDonald's. Usually pretty fast service. Plenty of seats if you want to dine-in. I definitely suggest using that app for your orders.. it makes things much quicker & simple once it's set up 😉

Staff were a little off. I went in with vouchers because they messed up before and one just looked at them and walked off leaving me standing waiting for someone else to just ask if I was being served.

Good, nearby sea front, lack of parking made the visit longer.

I loved this Macy Dee. It was really tasty. I could also taste the other ingredients in the quarter pound. Not often impressed by Macdonald's but credit due this was good. This one seems well managed as well.

Bit grubby at table. Not full 24 hours - only the drive-through. Staff variable, some good, some indifferent. Dog not allowed in but no sign. Service fast but then it is a fast food restaurant. Egg sausage muffin ok. Muffin a bit stale, egg not runny, sausage OK. Good coffee. Good price. Toilets filthy.

Bins were all over flowing , dirty toilets and was 7,40 pm on sunday

Never get the order and it’s showing as delivered I’ve been waiting one hour since the food is ready

good time but completely wrong order.

The drinks were ruined as the latte was spilt everywhere! But the food was all good.

Got multiple orders wrong within the group I ordered, obviously no one checks the orders before they are given to customers

Chips completely cold & yet again no dips included for nuggets 😬. Not sure that the staff take enough care, clearly says on receipt’ 4 dips ‘. This is probably about 10th occasion that we haven’t received complete order!

the driver found my hidden road easily and was early. so 5 stars

Great delivery driver very polite and friendly.

My coffe was spilled everywhere and ruined my food so now i have nothi g to eat

Stone cold half a cup of coffie

it was overcooked or had been waiting too long, I have never complained before but this was not worth the wait at all

came but drink had spilled everywhere and he was very rude .

ice creams were liquid and more than 20 mins after original time. food Luke warm and chips sofgy

whoever's doing your deliveries tonight is so stupid

missing the main item from my meal. very disappointing

It's McDonald's! Basic fast food that won't amaze the taste buds, but will fill a hole for 5mins.

Food was missing again , very poor

my coffee ☕️ cold and spilled out half of it

Very unhappy for 1st time online to Mac Donald’s, went for the £17.99 meal delivery was great BUT when I handed all out my meal wasn’t there so I called Mac Donald’s for a young girl to say she can not do anything and to E Mail them BUT how does this help me have my meal? Couldn’t they even offer to deliver my meal? Paid for delivery and fees on top of order won’t be doing this again.

It is what it is. If your chips are cold they will change them. That give it 5 for service

Not only was it late it was missing 3 things, awful as per usual

Not all items was there and wrong items arrived

Half the order missing, other items cold. How difficult can it be!!

Food was cold had to reheat and tasted bad

Everytime I order always forget something don’t recommend at all

was 15 minutes late, went passed my place 3 times and when I got my food it was cold

Last time ordering as all you do is get it wrong

Always good . Staff needed to keep on top of cleaning rubbish away.

Ordered the food everything came other than the chicken nuggets so had to get a refund.

they left it outside.not happy. didn’t even ring doorbell

Ordered food and a milkshake come back with the wrong milkshake I then asked for another got told there machine was not working and got given the most amount of change from the poor excuse of a manager as a reluctant refund shame excuse of a business asked for no pickles in my burger came with pickles absolutely useless for a 20 minute wait in whats supposed to be a fast food place the only thing fast is the excuses coming out there mouths

Eventually got order everything cold not impressed

Burgers didn't have the extra patties that I paid for

I ordered 2 double quarter pounders, 1 box of 20 mcnuggets, 2 large fries, a strawberry milkshake and a chocolate milkshake. Out of everything on that list I only got my milkshakes and the rest has been stole by our delivery driver and to add onto that we got someone else's order but no food only their drinks. I tried to call the restaurant 3 times and no one picked up and there is no way to contact the driver so I have to go hungry tonight.

Large part of the order was missing.

It's McDonald's. They were happy to operate in the occupied territories. The food is disgusting as are the buildings. Just don't.

we didn't get our food only drinks

food didn't come but says it's delivered

Wrong drink sent.… missing hash browns and muffin wrong

Good food and excellent delivery driver service!

Food cold , freezing intact ! Inedible

completely the wrong order delivered and cold

food arrived stone cold. over an hr late. poor communication from restaurant and food bags where already opened on arrival.

Good for a quick bite or a pitstop..

Something was missing from my order, had to re order it but in the panic to order it again with my daughter in tears I ordered the wrong thing, spent an extra nearly £10 on just a bacon roll and delivery and it wasn’t what she wanted. So annoying they don’t just deliver what’s missing, as I take it my delivery charge won’t be refunded?!

food absolutely stone cold. ice creams all melted.

Half chips no drink burger cold

love their breakfast wrap, with ketchup and a coffee 😊

delivered NO FOOD only water and coke l didn't order, rushed off. l ordered 9 chicken nugget meal with water, mozzarella bites and hot apple pie. So l would like a refund please.

Food is cold and tastes old. Pickle in burger my daughter can’t eat them she has sensory issues. Not happy won’t even touch it because she saw it. Waste of money. No straw with drink

Good service, would help to have the full menu to view at the drive-thru Update: awful service, why can't you add an existing menu item to a burger? "Because it's not on the till." Robotic, ridiculous answer.

The staff were very friendly and the food was excellent we were visiting but we were very interested

Very rude customer service. Employee name Annalise literally ignored me when i asked her about my food.

the delivery driver was very professional and arrived very fast. bonus for finding the address first time.

Food standard fare from McDonalds. Excellent, friendly delivery driver.

Food cold , large amount of items missing ! Just not good enough , no dips to go with selects ! Appalling !

Unfortunately this is one of the worst McDonald's experiences I've had. Visited at 9pm on a bank holiday so this may not be indicative of usual service. The bins were overflowing, there were no napkins available, and not a single table was clean. We had to clean a table ourselves to have somewhere to sit, but since all the bins were full we moved the tables contents to another table. When we went to leave, we cleared our table. Food debris and sauce from the bin went on my hands when I tried to put our things in the bin, and since there were no napkins available, I had to go to the bathrooms to wash my hands. Food was fine, restaurant cleanliness was the worst we have ever experienced. The car park is an awful design. We had to wait in the main road because if there is a queue in the drive thru, half the car park is inaccessible.

Food was missing and the food we did get was stone cold

Great and fast staff very friendly

Wife was trollied after a hen do in Brighton. Drove through, quick friendly swift service ( thank god) Good work guys.

Food ok although the drive thru always forget to give me an item or 2 that I ordered...

Food was cold and didn’t deliver any dips when I ordered 4 with a box of 20 chicken nuggets,also didn’t deliver a doughnut….spent £30 and went straight in the bin

nearly every time I order McDonald's from here I am always missing the main burger !!

Much better food quality, accuracy of supplying what you ordered and delivery time compared to Brighton Western Road one. Order from here instead!!

No coffee as the machine was broken and the touch screen menus seemed to be malfunctioning despite protestations that they were.

A hole meal missing and the only burger that turned up was cold and took 1hour and 40 minutes to turn up

A little slow, food wasn't very hot when we got it, but good otherwise.

My drink spilled in the bag and I only have half of it left.

Clean and efficient with nice staff, especially Jack, at Shoreham.

I got the wrong order o my 1 meal turnt up with no meal for child

May 2024. Still super slow, ordered via the app, to pick up through the drive through.amd was asked to park up I have been waiting over 20 minutes now and still no sign of my order. In 2022 during the heatwave they suffered frequent issues with machinery and were often not able to serve milk shakes or ice cream and on several occasions not even able to provide cold sodas. 2022 How long to receive 4 mcfurrys. Well in this instance 20 minutes. Thanks to priority given to deliveroo, uber eats and Just Eat delivery companies.

An hour to arrive, all I got for £11 was spilt coffee napkins and cold mc muffin and hash brown. I bet if I had ordered an apple pie, it too, would have been cold by the time it got here... and that is saying something! A lesson has been leared here today. No more mc donalds no matter how hungover you are.

There seems to always be a queue to collect a take away here. I had nearly a 15 min wait last week and nowhere to sit (I'm disabled) within sight of collection board. I had also a 10 min wait to park in a disabled bay- the non disabled person parked there had been told to use the space by a staff member- Hey!!! McDonald's, how about some training on courtesy to disabled folk?

Chips were missing from happy meal.

Missing sauces with chicken nuggets share box, disappointed. The delivery driver was rude and unhelpful called to say outside but was at the wrong address and hung up twice. Just awful

When food got here it was cold. Not sure if it was because it was sitting for a while or driver took ages. Just thought you should know.

Had breakfast wrap, was lovely. Bring back the old school sausage and egg bagel 🥯 please...

Handed bag of food but when started to eat, realised chips were paid for but missing. 10 miles away by then!

I did not receive my cheeseburger that I paid for

order a mc Donald's and I missed my burger !!!!!!