Based on 9.098 opinions finded in 3 websites
Based on 9.098 opinions finded in 3 websites
Nº 560 in 813 in Derby
Opinions
always something that's missed. disappointing
Vicki . 2024-12-09
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food was freezing again all had to be warmed up
Lisa . 2024-12-08
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there was no bacon in 1 of the cheesy flatbreads
Drew . 2024-12-07
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delivery driver poured the sprite over the burger, rendering it inedible. she didn't seem to care she had done it. chips were overdone.
Eddy . 2024-12-06
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Again order missing items this isn’t the 1st time either
tanya . 2024-12-06
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Hot chocolates were just hot water. Not the first time this has occurred
Gemma . 2024-12-04
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Missing items and food cold! When made a complaint was told the bags are weighed! Well I can assure you your scales must be wrong because 4 items are missing!
victoria . 2024-12-04
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The food was stone cold and the drink was missing. Not going to order again as this has happened many times now where things have been missing, wrong or stone cold
Fern . 2024-12-02
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wrong drink sent out delivery driver very rude I didn't understand what pin he was asking for and he just kept saying pin and then stood smoking at my door
Russell . 2024-12-02
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DO NOT USE JUST EAT TO ORDER FROM HERE!!!! Ordered food 2 hours ago and they have waited that long to cancel my order. Its like they do it for a joke these days.
Lucy . 2024-12-01
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you always forget a items that are ordered to my address you need to double check orders
Kelly . 2024-12-01
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They sent all the side orders and missed the one main burger I ordered, how? how incompetent do you have to be to miss the only main on the order? Just ridiculous.
Robert . 2024-12-01
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Delivery person very cheery and polite.
Lesley . 2024-11-30
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They brought everything we orderd which when we useually order mcdonalds for the kids no where bring everything which can be a let dwn
Sarah . 2024-11-30
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After waiting a over a hour food was cold
Sean . 2024-11-30
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Ordered 2 large banana milkshake and we only got one
Susan . 2024-11-29
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Waited a long time, food is freezing cold, spent a lot of money for food that hasn’t been eaten
Alex . 2024-11-28
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Driver was very nice and polite
Sherice . 2024-11-28
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food was freezing cold chips were dried up
Bernie . 2024-11-28
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Paid over £60 and the food was stone cold! Tired warming up what we could but not the same! Cheese melt share box missing and that was £7 alone!!!! Ruined our rare takeaway night 😔
Hannah . 2024-11-27
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Stone cold, went straight in the bin
Simon . 2024-11-26
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Tried the newly refurbished meteor centre, late Sunday afternoon wasn't very busy but still waited 25 mins for order, no milkshakes as usual, food cold, over flowing bins, dirty tables and rude staff! No change then!
Nicola Bexon . 2024-11-24
MORE AT Google
driver was giving out attitude and was rude, food was cold, driver said he canceled the order and was ignorant and I want my money back
Kyle . 2024-11-24
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So the food is OK, the woman who cleans up is remarkable, however, Taylor, the girl on the drive through has a massive attitude problem, no please, no thank you. Doesn't matter what day you go, the same bad bad attitude which is a shame because all the other staff there are fantastic. She needs a serious reality check because I'm not the only person who has picked up on the attitude. If she can't speak with manners she really should not be on the drive through.
Lauren Chessum . 2024-11-24
MORE AT Google
The worst ever experience having to park and wait for the simplest orders I would take a very wide birth from this place staff no help and rude
Michael Caves . 2024-11-23
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still cold even though ringing before ? puzzling
darren . 2024-11-23
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Chips were stale and cold, burger was cold, not enjoyable
Nicola . 2024-11-22
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Nice fast delivery & nice tasty snacking food 👍👍 thanks
Steve . 2024-11-22
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Everything stone cold very poor
Adrian . 2024-11-21
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no cheese with the cheesy mccrispy
Dylan . 2024-11-21
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Everything was as it should be.
Marc . 2024-11-19
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driver was at restaurant for ages , waited over 45mins from order placed to delivery yet less than 5mins away and driver was at collection point ready and waiting .After driver picked up order he arrived quickly within 5minutes but food was freezing cold so was obviously cold already when collected .Breadsall need to get their act together there's always issues with this restaurant .poor service yet again.
rachel . 2024-11-18
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one of the eggs was green and couldn't eat the sausage and egg :(
Amanda . 2024-11-17
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Missing the syrup for the pancakes
Adrian . 2024-11-17
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Food was cold and ordered the 9 chicken selects sharer box and was missing 2 of them
Kelly . 2024-11-17
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Food delivered to wrong address please deliver to 304 highfields drive DE22 1JX
Oscar . 2024-11-16
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chips cold and like cardboard. old and stale
Robert . 2024-11-16
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Food ok. No option to order at counter. Since refurb has dull unfriendly atmosphere. Feels smaller and seating area less pleasant. Never saw one staff member walk round to clean a table despite continuous use. Waste bin full. Better before.
Faye Jones . 2024-11-15
MORE AT Google
always forget things weather it's food or straws for drinks rubbish service
Kelly . 2024-11-14
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Took so long to get the food it was all cold
Samantha . 2024-11-14
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food was freezing cold and missing items
Stephanie . 2024-11-13
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Only passengers of the coach went in to purchase.
Mohammed Kola . 2024-11-13
MORE AT Google
McDonald's nothing like it used to be. No longer 'Fast Food'too much resource is put into delivery food so long waits in the restaurant.
Andy Ratcliffe . 2024-11-13
MORE AT Google
Very busy and too small. Nowhere to park. I'm also very turned off by their McRib! Disgusting
Ian “Golly” Baker . 2024-11-11
MORE AT Google
The worst McDonald's I have ever visited based on worldwide experiences, service was poor, got parked and food then cold - burger and Mcrib missing ingredients, no milkshakes whatsoever. Very very disappointing.....you all must try much harder.
Adam Woodhams . 2024-11-10
MORE AT Google
Cold food didn't get everything I wanted no salt
Callum clifton . 2024-11-09
MORE AT Google
Food had arrived cold after waiting an hour. The chips were hard and chewy. The double Big Mac came as a single Big Mac. There was no sauce which was ordered. No napkins or straws. We had diet and normal coke which were not indicated. The Diet Coke was for a diabetic person so I had to taste all of cokes myself. £60 worth of food and half of it had to be binned. Called the restaurant and the lady told me to go to restaurant and she will sort it or claim a refund. Nothing has been refunded so far
Darren . 2024-11-09
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Went in today for fast food. Literally what McDonalds was founded on! See the film ‘The Founder’ good film, Keaton… excellent as always. Anyway, three in-house orders in front of me and it took 15 minutes for my food. The system used to have food pretty much ready to go but now, 15 mins. Anyway, 15 mins is okay for fresh, warm food but guess what. It was all cold! When I took it back and ask for a refund they offered to cook it again… they clearly think I have enough free time to spend my life waiting for very simple fast food. Perhaps I need a haircut and a shave. P.s. When I asked the chap if he checked it was alright to serve before giving it to me, he said ‘I don’t do that, I just pick it up’! He is only young so don’t blame him, simply blame the management. I bet it was waiting there for a good while and nobody noticed. P.p.s.. went straight to KFC in the Meteor centre. Food ordered and delivered, hot, to my table in under five mins.
James Abbey . 2024-11-05
MORE AT Google
Delivery again was stone cold,the drink was tipped over and spilt everywhere the driver again didn’t have a heated bag
Natalie . 2024-11-04
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The delivery guy was very polite.
Lee . 2024-11-04
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food was cold and dry, like it had been sat there for ages
Sam . 2024-11-03
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no fries with order!!! and no straw with cold drink.
Julie . 2024-11-03
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Our food was Absolutely freezing and missing items again
rebecca . 2024-11-02
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Food was stone cold the macdonalds is only one minute drive from my house the driver didn’t have a heated bag with him was not impressed
Natalie . 2024-11-02
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I only one order yet received two and I don’t see a point of me paying twice the money when I only ate one of two that was sent to me
Danielle . 2024-11-02
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we didnt recieve all of the food and the drink were all spilt everywhere
Catherine . 2024-11-01
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Just always good isn't it. You know what to expect and you get it every time.
Elisa . 2024-11-01
MORE AT Google
Hot chocolate was only about half full. Fries weren't very warm. Double Quarter Pounder with Cheese only had 2 pickles and 4/5 very small bits of onion, even though I requested extra. Very disappointed. Apple pies were good as usual.
Karen . 2024-10-28
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NO sauces that had been requested or paid for. I'll go back to Derby City in future. they ALWAYS get it right
Vicki . 2024-10-28
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A very pleasant experience ☺️ My delivery man was polite and friendly which is always a pleasure 😊
Sharon . 2024-10-24
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Chicken nuggets Dip always missings few times unhappy
Fifijo . 2024-10-24
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missing fries and spilled hot chocolate
Adam . 2024-10-23
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Poor service via drive through.
Tim Morgan . 2024-10-22
MORE AT Google
had to throw away the egg in my order it was a black and green ar
GEORGE . 2024-10-20
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Food was late and stone cold.
joanne . 2024-10-19
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Awful! Don't usually order from McDonald's but decided to treat the kids. Order came late with the food being cold. We were missing items and the items we did get were not what we ordered anyway. Ordered for 4 and you manage to still get it so wrong, Ridiculous when you charge so much! Never again
daniel . 2024-10-19
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The chips were cold, the burger had no sauces or cheese inside, I got no sauces after paying extra, no straws given.
Krystian . 2024-10-18
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Drive through a waste of time every single time can you park up in a bay we are waiting for something omg the meteor centre being the worst
rsman turbo . 2024-10-18
MORE AT Google
Still waiting at the drive thru 35 minutes after arriving and ordering food. If you're in a hurry or hungry don't expect any form of speedy service here. Ended up having to go in only to be told the order had already been sent out. Total waste of time
Richard Hollis . 2024-10-18
MORE AT Google
Was late compared to original delivery time, delivery was pushed back 3 times. Food was cold and i mean all cold. No sauce was delivered that we paid for. Won't be ordering through just eat again.
Wendy . 2024-10-18
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Food was a bit cold but maccies error the deliverer was fab! X
Priya . 2024-10-18
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The driver was as quick as he could be i guess but half the food was either warm or cold not pipping hot.
Karl . 2024-10-17
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our food was stone clod and we didn't get all of our drinks that we odder to cokes and a banana milkshake I won't be ordering again from you.
Heather . 2024-10-16
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Food was cold.Hot drinks tasted like water. Hot chocolate needed more chocolate in the drink
Liam . 2024-10-16
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order late going by tracking and food stone cold could not eat it
carolyn . 2024-10-14
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Yet again same problems. Driver stands waiting for ages while the food sits somewhere getting cold. eventually the driver gets the food and delivers it cold and somehow that's acceptable. For saying the restaurant is a 2 minute drive this shouldn't be happening. order from Asda McDonald's even though it's many times the distance food gets delivered got sometimes
darren . 2024-10-13
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Was waiting an hour for the food to even be given to the driver, and when the food got here it was near enough stone cold
Joshua . 2024-10-12
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Ordered through the app. Order was delivered with items missing. Called them up and wouldn't redeliver food.
Holly Crawford . 2024-10-11
MORE AT Google
Chips were stale and cold, the rest of it was OK.
Nicola . 2024-10-10
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When ordering delivery was advertised as 20-30 mins. It arrived 50 mins, and everything was stone cold! It was clearly not made to order. Not very happy!
Helen . 2024-10-09
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That use to be a nice McDonald's bedore the refurbishment. But i think they forgot the hot chocolate mac, as that was the worse one ive had in a very long time.
iain clarke . 2024-10-06
MORE AT Google
chips emptied out into the bottom of the bag so bit of a mess
Kim . 2024-10-04
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Half of my coke was spilt and the bag arrived dripping. The chips were cold
Donna . 2024-10-03
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25mins waiting for my order. Only half the lights were on inside and the new refub makes it look, half finished, with chip board up and the counter/collection area looks like a funeral parlour. No life in there at all
Jessielou Bamboo . 2024-10-01
MORE AT Google
Plus my food was cold and hot chocolate had no sugar. Poor service.
Malcolm . 2024-09-30
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Ordered missed straws and sauces
Deborah . 2024-09-30
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A special mention to Rita one of the floor service staff who was very friendly and helpful throughout our visit x
dancing qween . 2024-09-29
MORE AT Google
Turned up in time but the coldest food I’ve ever eaten. I watched the driver bringing it on the app, he came straight to my home very quickly! The food must of been cold before it left McDonald’s! Very disappointed
Jamie . 2024-09-29
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It's a shame that they spent all that money and time in remodeling the restaurant to make it look modern and bring it up to date, that they forgot to train the staff in politeness, professionalism and service. The staff were rude and didn't care that they messed up my order, which did take 10 minutes to arrive. Very disappointed. I probably won't be going back there. I can find better service elsewhere to spend my money on.
Daniel HARDING . 2024-09-29
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Waited for nearly 10 mins at an empty drive thru, no problem. Hot drinks and milkshakes missing from menu. One thing I ordered was a chocolate cookie, get to the window and they say sorry we only have the brownie left I said no prob can we remove it from the order then. Then just before paying said oh no we do have 1 cookie left. So paid for it. Asked to park up for another 10 mins, food finally came out, single cheese burger missing (from a really small order). Chips freezing cold. Went inside to get the cheeseburger, they gave a double instead that was also really cold. Get home and the ‘cookie’ is actually a brownie inside a bag labelled cookie, so paid for something I specifically said I didn’t want! Just very odd service any almost every item wrong or cold
Laila Milsom . 2024-09-28
MORE AT Google
Two orders in a row we’ve received no fries with any MEALS and nothing has been done about it either time not even a refund for the fries alone
Baz Bown . 2024-09-28
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Horrible service always forgets food the refuses a refund it’s a joke
Lshae . 2024-09-27
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Just awful. Food is aways stone cold when ordering delivery. Avoid!!!!!
Daniel West . 2024-09-26
MORE AT Google
Over half the food not delivered
matt . 2024-09-26
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Appalling🤬🤬🤬. Why can't all Derby McDonalds be as excellent as the one at the Wyvern??!!? I chose Meteor Centre as it's open again and closer to home. I couldn't do 'drive through' myself, as I don't have a car, and unable to drive anyway due to injury/illness. Order was late. Courier didn't seem to know what he was doing, or how to deliver the package!! Wrong food/order delivered. The whole order was wrong. Stone cold. Drink had spilt over inside the package. The cost of the order I received, was much less than what I'd originally paid for too! I rang McDonalds, who told me to contact the driver as they couldn't!! How the heck do I know who the driver is?? I couldn't find any courier details either via Just Eat app. Staff then told me to come in and get my correct order. How could I, why should I, and that's why I ordered take away in the first place.... due to motorbility issues and illness!! How about McDonalds contact the courier and sort the correct order to be redelivered !!!!?? Ultimately I've had to submit a claim through Just Eat. Their automated reply states it will be a few days before I get a response!! So, I was left out of pocket and no meal. Not acceptable. Yet the world can split a ruddy atom!
Marie “Rie” . 2024-09-25
MORE AT Google
The bacon in the bacon rolls tasted off, either freezer burnt, inproperly stored or undercooked. The wrap was good :) hash browns were tasty
Elizabeth . 2024-09-22
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food was freezing and the driver had another 3/4 orders in the bag and the bad wasn't even closed to keep the heat in..... so I hate to be the people after me as there food will be freezing as well
Dusty . 2024-09-22
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Terrible service, never ordering via just eat again. No fries x2, the triple cheeseburger ordered came as a double and none of the sauces arrived. All food was cold, woeful avoid like the plague!!!!!
Adam . 2024-09-21
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Cold fries, several items missing, delivered later than originally advised and eta kept getting later as the journey went on
Sarah . 2024-09-21
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large drink spilled in the bag ruining the straws and the other drinks very poor, fries were just thrown in the top of the bag and went everywhere, Breadsall should of stayed closed
Alex . 2024-09-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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117 Opinions
I tell you what pal, I love a top chef and this is the best Chinese in Derby! Absolutely banging pal, I always go with the egg fried rice and sweet and sour chicken balls it's just an absolute delightful dish. You get 10 battered chicken balls in a bag, a tub of egg fried rice and for being such a good boy they throw a free bag of prawn crackers in and all this for £10.50 an absolute steal in this day and age and believe me pal the portions are big you can easily feed 2 people with this order. The shop gets busy and if I were you pal I'd phone ahead and place your order before going to collect. And please 🙏 just don't forgot your money, this Chinese is cash only and God we all love abit of cash because we all know that it will always be king 🤴